Re: Anyone else in Chch with broadband down?
Following up again - the broadband connection only lasted 20-30 minutes and has since been offline again. I've called several time and Telecom keep stating that there is a known broadband issue in this area with no ETA for fixing. Agh. The ADSL connection is active (it did go down for about an hour this afternoon) - it's just the PPP authentication that keeps trying over and over without success. Makes me wonder if I didn't have a static IP whether I'd be back online already. 15 hours and counting... :( --- On Thu, 13/8/09, Phill Coxon phi...@xtra.co.nz wrote: Received: Thursday, 13 August, 2009, 2:44 PM Okay - I'm back online now after doing another reset of the modem. Thanks for the feedback.
Re: Anyone else in Chch with broadband down?
On Thu, Aug 13, 2009 at 10:16 PM, Phill Coxonphi...@xtra.co.nz wrote: Following up again - the broadband connection only lasted 20-30 minutes and has since been offline again. I've called several time and Telecom keep stating that there is a known broadband issue in this area with no ETA for fixing. Agh. The ADSL connection is active (it did go down for about an hour this afternoon) - it's just the PPP authentication that keeps trying over and over without success. Makes me wonder if I didn't have a static IP whether I'd be back online already. 15 hours and counting... :( restart the modem/router. Is there water in the line? It was raining hard yesterday. Perhaps its not just a co-incidence. --- On Thu, 13/8/09, Phill Coxon phi...@xtra.co.nz wrote: Received: Thursday, 13 August, 2009, 2:44 PM Okay - I'm back online now after doing another reset of the modem. Thanks for the feedback.
Re: Anyone else in Chch with broadband down?
Nick Rout wrote, On 14/08/09 07:40: On Thu, Aug 13, 2009 at 10:16 PM, Phill Coxonphi...@xtra.co.nz wrote: Following up again - the broadband connection only lasted 20-30 minutes and has since been offline again. I've called several time and Telecom keep stating that there is a known broadband issue in this area with no ETA for fixing. Agh. The ADSL connection is active (it did go down for about an hour this afternoon) - it's just the PPP authentication that keeps trying over and over without success. Makes me wonder if I didn't have a static IP whether I'd be back online already. 15 hours and counting... :( restart the modem/router. Is there water in the line? It was raining hard yesterday. Perhaps its not just a co-incidence. Co-incidence, there's a big fibre/CID outage in Christhchurch since 0810 this morning. -- Craig Falconer
Re: Anyone else in Chch with broadband down?
On Fri, 2009-08-14 at 08:38 +1200, Craig Falconer wrote: Nick Rout wrote, On 14/08/09 07:40: restart the modem/router. Did that numerous times. Is there water in the line? It was raining hard yesterday. Perhaps its not just a co-incidence. Nope it was a fault. From what I've been told there was a major dslam problem at the Linwood exchange which took out ADSL for 400 customers in the area including myself. Fortunately I was contacted directly by someone who was able to take action to get the problem resolved first thing this morning. So we're back online and hopefully staying online now.
Re: Anyone else in Chch with broadband down?
Craig Falconer wrote, On 14/08/09 08:38: Co-incidence, there's a big fibre/CID outage in Christhchurch since 0810 this morning. ...and separately there's a failure at Mayoral Drive in Auckland which is affecting DSLs nationwide. Roll on Friday... wait... it is. -- Craig Falconer
Re: Anyone else in Chch with broadband down?
On Fri, Aug 14, 2009 at 9:01 AM, Craig Falconer cfalco...@totalteam.co.nzwrote: Craig Falconer wrote, On 14/08/09 08:38: Co-incidence, there's a big fibre/CID outage in Christhchurch since 0810 this morning. ...and separately there's a failure at Mayoral Drive in Auckland which is affecting DSLs nationwide. Roll on Friday... wait... it is. -- Craig Falconer I was just hit by a 20 minute outage from 9:10 to 9:30. Location in the merivale/cc/st-albans area. -- Kent perl -e print substr( \edrgmaM SPA nocomil.i...@tfrken\, \$_ * 3, 3 ) for ( 9,8,0,7,1,6,5,4,3,2 );
Re: Anyone else in Chch with broadband down?
Kent Fredric wrote: I was just hit by a 20 minute outage from 9:10 to 9:30. Location in the merivale/cc/st-albans area. Me too - in Parklands
Re: Anyone else in Chch with broadband down?
And in Bisopdale / Harewood On Thu, Aug 13, 2009 at 3:18 PM, Robert Fisherrob...@fisher.net.nz wrote: Kent Fredric wrote: I was just hit by a 20 minute outage from 9:10 to 9:30. Location in the merivale/cc/st-albans area. Me too - in Parklands -- David Merrick merrick...@gmail.com Ph 03 3590 343 Cell 027 3089 169
Re: Anyone else in Chch with broadband down?
On Fri, Aug 14, 2009 at 10:20 AM, David Merrickmerrick...@gmail.com wrote: And in Bisopdale / Harewood On Thu, Aug 13, 2009 at 3:18 PM, Robert Fisherrob...@fisher.net.nz wrote: Kent Fredric wrote: I was just hit by a 20 minute outage from 9:10 to 9:30. Location in the merivale/cc/st-albans area. Me too - in Parklands on xtra adsl in central city and don't seem to be affected. One of the secretaries complained about 9.00 am that the internet wasn't working but it came right almost straight away (so could have been some other problem like xtra's c**p dns service.
RE: Anyone else in Chch with broadband down?
on xtra adsl in central city and don't seem to be affected. One of the secretaries complained about 9.00 am that the internet wasn't working but it came right almost straight away (so could have been some other problem like xtra's c**p dns service. That's why opendns is so popular
RE: Anyone else in Chch with broadband down?
On Fri, 2009-08-14 at 12:29 +1200, Maurice Butler wrote: That's why opendns is so popular It's also quite a long way away - 200ms from me. hads -- http://nicegear.co.nz New Zealand's Open Source Hardware Supplier
Re: Anyone else in Chch with broadband down?
Hadley Rich wrote, On 14/08/09 12:33: On Fri, 2009-08-14 at 12:29 +1200, Maurice Butler wrote: That's why opendns is so popular It's also quite a long way away - 200ms from me. Yes - that's its main downside. However I bet almost everyone here is using a caching nameserver (dnsmasq, djbdns, bind, or whatever is in your router) so only the first lookup is slow. BTW are you referring to alien and terminator as the slow DNS servers? Xtra now use dnsc1.xtra.co.nz (202.27.158.40) and dnsc2.xtra.co.nz (202.27.156.72) for normal usage. If you have the old ones then consider updating. -- Craig Falconer
Re: Anyone else in Chch with broadband down?
On Fri, Aug 14, 2009 at 1:23 PM, Craig Falconercfalco...@totalteam.co.nz wrote: Hadley Rich wrote, On 14/08/09 12:33: On Fri, 2009-08-14 at 12:29 +1200, Maurice Butler wrote: That's why opendns is so popular It's also quite a long way away - 200ms from me. Yes - that's its main downside. However I bet almost everyone here is using a caching nameserver (dnsmasq, djbdns, bind, or whatever is in your router) so only the first lookup is slow. BTW are you referring to alien and terminator as the slow DNS servers? Xtra now use dnsc1.xtra.co.nz (202.27.158.40) and dnsc2.xtra.co.nz (202.27.156.72) for normal usage. If you have the old ones then consider updating. Not within my purview, I have no access to the router. I tried changing the dns settings on my desktop to opendns, but of course that upset internal DNS services as opendns know nothing about our lan! It worked as before until the next reboot but then none of the internal apps back to the server worked. I had to call in the external people who mucked around for ages until it dawned on them that internal dns wasn't working, a quick ipconfig /all revealed the problem and I was very very red faced!
Slow DNS was Re: Anyone else in Chch with broadband down?
Nick Rout wrote, On 14/08/09 13:41: Not within my purview, I have no access to the router. I tried changing the dns settings on my desktop to opendns, but of course that upset internal DNS services as opendns know nothing about our lan! It worked as before until the next reboot but then none of the internal apps back to the server worked. I had to call in the external people who mucked around for ages until it dawned on them that internal dns wasn't working, a quick ipconfig /all revealed the problem and I was very very red faced! Split DNS is what you want now... in dnsmasq add this in dnsmasq.conf server=/localnet/172.16.0.1 server=/criggie.dyndns.org/172.16.0.1 server=/0.16.172.in-addr.arpa/172.16.0.1 So requests for 172.16.0.* or *.criggie.dyndns.org are sent to 172.16.0.1 only, whereas any other DNS lookup is routed to the DNS servers listed in the setting. resolv-file=/etc/dnsmasq.resolv This is possible in other caching DNS servers too, but you'll have to google it. Nick - your router also might not allow DNS queries direct to the internet... depends what level of outbound access is permitted. Bog standard routers allow anything from lan -- internet, but any corporate network is more restrictive (for good reason) -- Craig Falconer
Anyone else in Chch with broadband down?
Anyone else with Telecom ADSL down in Christchurch at the moment? According to some Telecom person I spoke to somebody managed to cut a fibre optic cable on Wakrakei Road this morning at about 7:30am. We're still down in Opawa (currently using mobile broadband). Very annoying.
Re: Anyone else in Chch with broadband down?
Up in Halswell, I am on Snap. On 13/08/2009, at 2:18 PM, Phill Coxon wrote: Anyone else with Telecom ADSL down in Christchurch at the moment? According to some Telecom person I spoke to somebody managed to cut a fibre optic cable on Wakrakei Road this morning at about 7:30am. We're still down in Opawa (currently using mobile broadband). Very annoying.
Re: Anyone else in Chch with broadband down?
Phill Coxon wrote, On 13/08/09 14:19: Anyone else with Telecom ADSL down in Christchurch at the moment? According to some Telecom person I spoke to somebody managed to cut a fibre optic cable on Wakrakei Road this morning at about 7:30am. We're still down in Opawa (currently using mobile broadband). Sounds like a line of bull fertiliser. We have no hosts in Christchurch down, and thats out of a total of ~60. What kind of router is it? Do you have a PPP light and separate ADSL light? ADSL means can see DSL Carrier on the line (sometimes called CD) PPP means I have authenticated okay Routers with one LED tend to flash at different rates to show the difference. Get on the phone and call up xtra broadband helpdesk. Yes its painful, and you need your account number, and you need to be an authority on your account, but they're really the only people who can give you the answer. Of course if your line is telecom wholesaled to another ISP you have to go through that ISP's helpdesk. Be prepared for hours of fudge. -- Craig Falconer
Re: Anyone else in Chch with broadband down?
All well here in St. Albans On Wed, 2009-08-12 at 19:18 -0700, Phill Coxon wrote: Anyone else with Telecom ADSL down in Christchurch at the moment? According to some Telecom person I spoke to somebody managed to cut a fibre optic cable on Wakrakei Road this morning at about 7:30am. We're still down in Opawa (currently using mobile broadband). Very annoying.
Re: Anyone else in Chch with broadband down?
Not on xtra, but have been happily logged into servers on xtra in the CBD... Steve On Wed, 2009-08-12 at 19:18 -0700, Phill Coxon wrote: Anyone else with Telecom ADSL down in Christchurch at the moment? According to some Telecom person I spoke to somebody managed to cut a fibre optic cable on Wakrakei Road this morning at about 7:30am. We're still down in Opawa (currently using mobile broadband). Very annoying. -- Steve Holdoway st...@greengecko.co.nz http://www.greengecko.co.nz MSN: st...@greengecko.co.nz GPG Fingerprint = B337 828D 03E1 4F11 CB90 853C C8AB AF04 EF68 52E0 signature.asc Description: This is a digitally signed message part
Re: Anyone else in Chch with broadband down?
H. Yeah, ADSL is fine, it's just the PPP connection that won't log in. I'll go hassle somebody now. Thanks! --- On Thu, 13/8/09, Craig Falconer cfalco...@totalteam.co.nz wrote: From: Craig Falconer cfalco...@totalteam.co.nz Subject: Re: Anyone else in Chch with broadband down? To: linux-users@it.canterbury.ac.nz Received: Thursday, 13 August, 2009, 2:24 PM Sounds like a line of bull fertiliser. We have no hosts in Christchurch down, and thats out of a total of ~60. What kind of router is it? Do you have a PPP light and separate ADSL light?
Re: Anyone else in Chch with broadband down?
Okay - I'm back online now after doing another reset of the modem. Thanks for the feedback.
Re: Anyone else in Chch with broadband down?
Phill Coxon wrote, On 13/08/09 14:32: Yeah, ADSL is fine, it's just the PPP connection that won't log in. I'll go hassle somebody now. Thanks! Xtra themselves have a new rule about six months ago. You no longer need a valid username and password in your xtra DSL router. Since the broadband cap is tied to your phone number and hence your line, the billing is done against that rather than the user/pass. The one exception is if you have a static IP - you won't get your one unless you do have the right username/password. You'll still get a dynamic IP though. So you need to ring up the xtra broadband helpdesk. Sorry. -- Craig Falconer
Re: Anyone else in Chch with broadband down?
I do have a static IP so that's good to know for future. Thanks! --- On Thu, 13/8/09, Craig Falconer cfalco...@totalteam.co.nz wrote: The one exception is if you have a static IP - you won't get your one unless you do have the right username/password. You'll still get a dynamic IP though.
Re: Anyone else in Chch with broadband down?
Phill Coxon wrote, On 13/08/09 14:45: Okay - I'm back online now after doing another reset of the modem. Thanks for the feedback. Magic flaming DSL It's working now - don't know what was wrong... if it happens again please call. DSL is graded as a home quality service for a reason :-\ -- Craig Falconer The Total Team - Managed Systems Office: 0800 888 326 / +643 974 9128 Email: workor...@totalteam.co.nz Web: http://www.totalteam.co.nz/
Re: Anyone else in Chch with broadband down?
Phill Coxon wrote: Anyone else with Telecom ADSL down in Christchurch at the moment? According to some Telecom person I spoke to somebody managed to cut a fibre optic cable on Wakrakei Road this morning at about 7:30am. We're still down in Opawa (currently using mobile broadband). Very annoying. I'm running xnet adsl and everythings fine,( I assume xnet run on the same hardware as telecom?)
