Re: [Mailman-Users] Word Wrap

2009-08-19 Thread Adrean Clark

Word wrap was forced.  The text I pasted was not supposed to have line
breaks, it was supposed to fit the width of the mail program.  Plain text
usually runs the width of the screen it's on  -- that's what I want, not
forced line ends.  Hope I'm making sense.

I checked the archives and the line breaks were there.

So it must be my mail program that's causing the problem?  I tried sending
the same message from Google mail and my SquirrelMail program -- both had
the hard wrap.

Adrean




*
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Email Publication of the Signing Community
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Re: [Mailman-Users] Question about account ownership, etc.

2009-08-19 Thread Richard Draves
I can envision where the question is coming from - because we deal with 
the same fears.


Our employees manage the lists and mailman software. Our other employees 
manage the servers and the network.


If we loose an employee with the password to mailman, how do we carry 
on? The data is 'locked' behind a now lost password. How do we reset the 
password, when the real password is gone?


Thanks!

Stephen J. Turnbull wrote:

Dana Runkle writes:

  If something should happen to the volunteer who runs our email
  lists and we, the remaining officers, do not have access to the
  lists, what would Python need from us to prove ownership of said
  email lists and to transfer administrative control of all our lists
  to a new person?

Neither Python nor Mailman has any relation to the data in your list.
Python provides a software development environment, and Mailman
provides mailing list management and post distribution software.  This
software is distributed under open source licenses, so that anybody
can download and use it without further permission from Python or
Mailman (subject to certain mild restrictions on redistribution).

However, the software actually runs on somebody else's computer, and
almost certainly, that is where your data is stored as well.  To get
access to that, you need to get access to that computer.

In many cases, the computer in question is owned and managed by an ISP
rather than as somebody's personal property.  In that case you need to
find out who the ISP is, and contact them.  ISPs are a somewhat
regulated part of the telecommunications industry, but they are
responsible primarily to the person who pays them, presumably your
volunteer.  If the lists are hosted, and data stored, on a computer
owned and operated by your volunteer, you will need to deal with that
person more or less directly.

If you don't know the ISP, anybody with a little bit of network
expertise (including most Linux or Unix users) can help you trace
posts back to the distribution point.
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845-758-7119

Note: Bard Information Technology Services will *NEVER* request
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No trees were harmed in the sending of this message,
but a large number of electrons were terribly inconvenienced.
Please don't print this email unless it is absolutely critical.

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[Mailman-Users] Bounces not resetting...

2009-08-19 Thread John Withers
Folks,

I have a problem in that user's bounces aren't resetting. The
bounce_info_stale after value seems to be being ignored. I have users
who's last bounce was in 2005 and we have sent literally thousands of
emails to them since then. Th bounce_info_stale_after value is 7. But
they are still showing 10 bounces from 2005 and prior.

Could anyone tell me why this would happen and how I might be able to
prevent it in the future?

-John Withers

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Re: [Mailman-Users] Word Wrap

2009-08-19 Thread Rob MacGregor
On Mon, Aug 17, 2009 at 18:25, Adrean Clarkc...@clercscar.com wrote:
 I'm still having trouble with word wrap.  I send out messages in plain
 text, and I don't have the message editor enabled.  I've pasted a sample
 message below.  Also notice in the first sentence of the article a  sign
 was added.  It's not in the original -- where did that come from?  Thanks
 for all your help.
---SNIP---
 From Little Girls Point, we headed west on U.S. Highway 2 and entered

That's an artifact of the mail system in use.  In the very old days
that was used to avoid mail systems thinking it was another From:
header.  Some unix mail systems still escape it this way, I'm guessing
yours is one.  I'm sure you'll find it documented in one of the many
RFCs, somewhere.

As for wrapping, as you copy-and-pasted it there's no way for anybody
to say anything meaningful ;)  If you were to attach a sent message
then people may be able to say more.

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Re: [Mailman-Users] Installing Mailman Fails

2009-08-19 Thread Rich Shepard

On Tue, 18 Aug 2009, Rakotomandimby Mihamina wrote:


No way to ninstall it from you OS package manager?


  Unfortunately, no. I looked on the SlackBuilds.org Web site but they do
not have a script for Mailman.

Rich
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Re: [Mailman-Users] Installing Mailman Fails

2009-08-19 Thread Rich Shepard

On Tue, 18 Aug 2009, Stephen J. Turnbull wrote:


Move that whole directory and all its contents to /usr/local/src/mailman.

AIUI, Mailman is not designed to be run from the source directory, and by
default it installs into /usr/local/mailman.  So you're trying to
overwrite the source with itself, usually a bad idea for a number of
reasons.


Stephen,

  OK. I was following the directions in the mailman-install.pdf. I'm
surprised no mention was made of creating /usr/local/src/ and installing
mailman there.

Thanks,

Rich
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Re: [Mailman-Users] Migrating Lists

2009-08-19 Thread Henry Hartley
On Tue, Aug 18, 2009 at 11:01:35AM +0300, Rakotomandimby Mihamina wrote:
 08/18/2009 05:31 AM, Henry Hartley:
 When I send mail to a list, however, it seems to go into a black hole. I 
 get no response that there was a problem delivering the mail, the server's 
 maillog shows that the message was received by the server, but the mail 
 never seems to go out to the list. There is no message in the 
 mailman/errors log.
 
 /etc/aliases?
 I sawa no mention of it in your post...

No, I remembered that part. Aliases are set correctly.

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Re: [Mailman-Users] Installing Mailman Fails

2009-08-19 Thread Rich Shepard

On Tue, 18 Aug 2009, Stephen J. Turnbull wrote:


Move that whole directory and all its contents to /usr/local/src/mailman.

AIUI, Mailman is not designed to be run from the source directory, and by
default it installs into /usr/local/mailman.  So you're trying to
overwrite the source with itself, usually a bad idea for a number of
reasons.


Stephen,

  That's amazing! The installation instructions need to be changed to
reflect this. What the step-by-step instructions should read is:

mkdir /usr/local/mailman
mkdir -p /usr/local/src/mailman

untar the downloaded tarball in the latter directory

cd /usr/local/src/mailman

run ./configure  make  make install in that directory.

  This puts all the necessary files in /usr/local/mailman.

  Final question on installation: can I now delete /usr/local/src/?

Thanks,

Rich
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Re: [Mailman-Users] Migrating Lists

2009-08-19 Thread Henry Hartley
On Tue, Aug 18, 2009 at 08:22:02AM -0700, Mark Sapiro wrote:
 Is Mailman running (service mailman start or however you start it on
 your machine)?

See, I knew it was going to be something stupid that I forgot. I feel like an 
idiot. Thanks for your time.

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Re: [Mailman-Users] Question about account ownership, etc.

2009-08-19 Thread Stephen J. Turnbull
Richard Draves writes:

  If we loose an employee with the password to mailman, how do we
  carry on? The data is 'locked' behind a now lost password. How do
  we reset the password, when the real password is gone?

As long as you have shell access to the mailman installation, you can
change the site password with /usr/lib/mailman/bin/mmsitepass (may be
located elsewhere depending on your installation).  That allows access
to all admin screens, from which you can do anything, including
resetting passwords.  I don't recall offhand where the various
password resetting options are.

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Re: [Mailman-Users] Installing Mailman Fails

2009-08-19 Thread Stephen J. Turnbull
Rich Shepard writes:

 Final question on installation: can I now delete /usr/local/src/?

Yes, you can.  I usually don't, as source trees often contain random
bits of documentation and information that don't get copied to the
install tree.  Backup to a CD before removing would be a good compromise.
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Re: [Mailman-Users] Word Wrap

2009-08-19 Thread Stephen J. Turnbull
Adrean Clark writes:
  
  Word wrap was forced.  The text I pasted was not supposed to have line
  breaks, it was supposed to fit the width of the mail program.  Plain text
  usually runs the width of the screen it's on  -- that's what I want, not
  forced line ends.  Hope I'm making sense.

Are you sending *only* plain text?  I seem to recall an issue where
text could get reformatted in cases where a message had both plain and
HTML parts, and the HTML part was stripped/converted to plain text.
That was due to the external application used to convert.

Still, as Mark says AFAIK there's no code in Mailman to insert line
breaks.  It may be some other software, even a virus scanner or the
like (should not happen, but stuff like that does, sometimes), in the
mail pipeline.

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Re: [Mailman-Users] Word Wrap

2009-08-19 Thread Mark Sapiro
Adrean Clark wrote:

So it must be my mail program that's causing the problem?  I tried sending
the same message from Google mail and my SquirrelMail program -- both had
the hard wrap.


Both Google Mail and Squirrel Mail wrap messages. Look at the message
in your sent mail or sent folder. You'll see it wrapped there.

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Re: [Mailman-Users] Bounces not resetting...

2009-08-19 Thread Mark Sapiro
John Withers wrote:

I have a problem in that user's bounces aren't resetting. The
bounce_info_stale after value seems to be being ignored. I have users
who's last bounce was in 2005 and we have sent literally thousands of
emails to them since then. Th bounce_info_stale_after value is 7. But
they are still showing 10 bounces from 2005 and prior.

Could anyone tell me why this would happen and how I might be able to
prevent it in the future?


The stale bounce info is not reset until another bounce arrives. Thus,
old bounce info usually remains forever, but it does no harm. If a new
bounce arrives, the stale info will be forgotten and the user given a
score of 1 with the current date.

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Re: [Mailman-Users] Installing Mailman Fails

2009-08-19 Thread Mark Sapiro
Rich Shepard wrote:

   That's amazing! The installation instructions need to be changed to
reflect this. What the step-by-step instructions should read is:

   mkdir /usr/local/mailman
   mkdir -p /usr/local/src/mailman

   untar the downloaded tarball in the latter directory

   cd /usr/local/src/mailman

   run ./configure  make  make install in that directory.

   This puts all the necessary files in /usr/local/mailman.


The directory into which you unpack the tarball and in which you run
configure and make does not have to be /usr/local/src/mailman or any
specific directory. It just needs to be different from the ultimate
install directory ($prefix).

Granted, some mention of this could be made in the manual, and I'll do
that, but this is standard GNU software installation practice.

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Re: [Mailman-Users] Template Question

2009-08-19 Thread Jeff Grossman

On Tue, 18 Aug 2009 19:48:58 -0700, Mark Sapiro m...@msapiro.net wrote:
 Jeff Grossman wrote:
 
I am moving my Mailman 2.1.12 installation from an old Mac OS X box to a
freshly installed Debian stable machine.  I am running Mailman 2.1.12
from testing.  I copied over my lists directory and seem to have a
problem with the templates.  I have some customized templates in the en
directory of each mailing list in the lists directory.  Mailman does not
seem to be using those customized templates, but using the generic ones.
I thought the ones in each mailing list directory was always the first
used?  Or is it something with the way Debian setups up Mailman?  Any
help would be appreciated.
 
 
 If these are 'archive' templates you definitely need to restart Mailman
 after installing them as they are cached in ArchRunner. You shouldn't
 need to do this for 'web' templates and probably not for 'email'
 templates, but it wouldn't hurt. Also, cronpass.txt isn't associated
 with a list so it doesn't work in any lists/LISTNAME/en directory,
 even the site list's. If you have restarted Mailman after putting
 templates in lists/LISTNAME/en, and they still aren't being picked up,
 then I don't know what the problem is. I don't think it's a Debianism.

Sorry about that, yes they are 'email' templates.  I copied over my lists
directory from the old server.  And then started Mailman.  When I send a
help command to the list, it is not using the template located under the
'en' directory under the list.  It is using the generic template.  What
steps can I do to figure out what the problem is?

Thanks,
Jeff
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Re: [Mailman-Users] Bounces not resetting...

2009-08-19 Thread Mark Sapiro
John Withers wrote:

 The stale bounce info is not reset until another bounce arrives. Thus,
 old bounce info usually remains forever, but it does no harm. If a new
 bounce arrives, the stale info will be forgotten and the user given a
 score of 1 with the current date.
 

Hmmm, so when it says specifically The number of days after which a
member's bounce information is discarded, if no new bounces have been
received in the interim. It doesn't actually mean it. It means number
of days after which a member's bounce information is discarded if we
happen to get another bounce. Hmmm. Not good.


It means the number of days after which a member's bounce info is
ignored. Change the word 'discarded' to ' ignored' and it is a correct
statement, at least in current Mailman.


Ah, if only it were true that it does no harm.

Following scenario: for various reasons, the bounces were set
exceptionally high on a list: 300. Now a new administrator takes over,
sees that things aren't as they should be. Says, hmmm, we should lower
that into reality and lose all these dead accounts I know we are
carrying, lowers the number to 7.

Suddenly, a lot of perfectly good users get hit with disable's.
Secondly, the behavior is baffling to the admin, because the text for
the bounce_info_stale_after is clear that these old bounces should have
been discarded.


That behavior is the result of a bug that was fixed in 2.1.10.
cron/disabled now resets the bounce info in this circumstance instead
of disabling the member.

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Re: [Mailman-Users] Template Question

2009-08-19 Thread Mark Sapiro
Jeff Grossman wrote:

Sorry about that, yes they are 'email' templates.  I copied over my lists
directory from the old server.  And then started Mailman.  When I send a
help command to the list, it is not using the template located under the
'en' directory under the list.  It is using the generic template.  What
steps can I do to figure out what the problem is?


I have skimmed the Debian patch list at
http://patch-tracking.debian.net/package/mailman, and I don't see
anything there that could cause this.

Could it be ownership or permissions on lists/LISTNAME/en and/or
lists/LISTNAME/en/help.txt? That's what I'd check first. If
CommandRunner can read the template?, then I don't know what the
problem would be. Debugging it might require putting temporary logging
statements in the findtext() function in Mailman/Utils.py or attaching
strace to CommandRunner.

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