Re: [Mailman-Users] E-Mail to some users get lost or are very late

2005-07-12 Thread Götz Reinicke
John Dennis schrieb:
 On Mon, 2005-07-11 at 16:38 +0200, Götz Reinicke wrote:
 
Hi,

we run mailman mailman-2.1.5-33.rhel4 on a RHEL 4 Clone (Tao Linux 4, 
kernel 2.6.9-11.ELsmp). Some days ago, some users noticed, that they 
dont get all mails send to the mailinglists they are subscribed to or 
that they get the mails with a delay from some days or weeks :-(

I checked the quota, forward, alias and mailman settings for thouth 
users, but everything seams O.K. for me.

We use sendmail as MTA and dovecot as imap server.

Any ideas what to check? Or waht info to provide?
 
 
 You're going to have to identify one of the delayed emails and look at
 it's headers to see where it was held up. You might also look
 at /var/log/maillog and the /var/log/mailman/smtp logs to see if and
 when the suspect messages were processed. Missing mail may have also
 bounced. Once your MTA hands off a set of mail to a destination SMTP
 server a whole host of things can happen to it that has nothing to do
 with your server. Your best bet is to verify from the logs the mail left
 your server when you expected it to.

The mailman server is also our central mailserver for our domain and the 
users subscribed to the list are local users.


The mailmanlogs showed me an failed with code 452: 4.5.3 Too many 
recipients-error, so I looked at the max rcpts settings of mailman and 
sendmail.

sendmail accepted 100 rcpts, while mailman sended 500 (SMTP_MAX_RCPTS = 
500). But I never had this problem bevore and the settings are set from 
the begining of the installation (couple of month ago.)

I removed the restriction from sendmail but Mails get still lost or are 
delayed (only for some users eg. one testmail to myselve was delayed by 
about 20 Minutes)

In the maillog I found the following:
timeout waiting for input from local during Draining Input

Any more ideas?


Thanks  best regards

Götz
-- 
Götz Reinicke
IT Koordinator - IT OfficeNet

Tel. +49 (0) 7141 - 969 420
Fax  +49 (0) 7141 - 969 55 420
[EMAIL PROTECTED]

Filmakademie Baden-Württemberg
Mathildenstr. 20
71638 Ludwigsburg
www.filmakademie.de
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Re: [Mailman-Users] E-Mail to some users get lost or are very late

2005-07-12 Thread Brad Knowles
At 10:52 AM +0200 2005-07-12, Götz Reinicke wrote:

  I removed the restriction from sendmail but Mails get still lost or are
  delayed (only for some users eg. one testmail to myselve was delayed by
  about 20 Minutes)

You're much better off having Mailman slice things up into 100 
recipient chunks, and then having each smaller chunk handed off to 
sendmail.  That way you can get more of the chunks processed in 
parallel, and get overall better throughput rates.

-- 
Brad Knowles, [EMAIL PROTECTED]

Those who would give up essential Liberty, to purchase a little
temporary Safety, deserve neither Liberty nor Safety.

 -- Benjamin Franklin (1706-1790), reply of the Pennsylvania
 Assembly to the Governor, November 11, 1755

   SAGE member since 1995.  See http://www.sage.org/ for more info.
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Re: [Mailman-Users] E-Mail to some users get lost or are very late

2005-07-12 Thread Götz Reinicke
Brad Knowles schrieb:
 At 10:52 AM +0200 2005-07-12, Götz Reinicke wrote:
 
  I removed the restriction from sendmail but Mails get still lost or are
  delayed (only for some users eg. one testmail to myselve was delayed by
  about 20 Minutes)
 
 
 You're much better off having Mailman slice things up into 100 
 recipient chunks, and then having each smaller chunk handed off to 
 sendmail.  That way you can get more of the chunks processed in 
 parallel, and get overall better throughput rates.
 

O.K. I've done this, but still mails aren'd deliverd to all subscribed
accounts :-(((


Götz Reinicke
-- 
Götz Reinicke
IT Koordinator - IT OfficeNet

Tel. +49 (0) 7141 - 969 420
Fax  +49 (0) 7141 - 969 55 420
[EMAIL PROTECTED]

Filmakademie Baden-Württemberg
Mathildenstr. 20
71638 Ludwigsburg
www.filmakademie.de

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Re: [Mailman-Users] E-Mail to some users get lost or are very late

2005-07-12 Thread Brad Knowles
At 11:51 AM +0200 2005-07-12, Götz Reinicke wrote:

  O.K. I've done this, but still mails aren'd deliverd to all subscribed
  accounts :-(((

Then the next thing to do is turn on personalization for the 
list(s) in question, so that you can check the log entries for each 
and every recipient separately.

-- 
Brad Knowles, [EMAIL PROTECTED]

Those who would give up essential Liberty, to purchase a little
temporary Safety, deserve neither Liberty nor Safety.

 -- Benjamin Franklin (1706-1790), reply of the Pennsylvania
 Assembly to the Governor, November 11, 1755

   SAGE member since 1995.  See http://www.sage.org/ for more info.
--
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Re: [Mailman-Users] E-Mail to some users get lost or are very late

2005-07-12 Thread Götz Reinicke
Brad Knowles schrieb:
 At 12:11 PM +0200 2005-07-12, Götz Reinicke wrote:
 
  Then the next thing to do is turn on personalization for the 
 list(s)
  in question, so that you can check the log entries for each and every
  recipient separately.


  could you please give me a hint, where to enable this? (Today is a 
 bad day
  for ...)
 
 
 It's going to depend on whether or not the site-wide list server 
 configuration allows the list admin to turn on personalization.  See 
 http://www.python.org/cgi-bin/faqw-mm.py?req=showfile=faq03.015.htp, 
 and you should also see 
 http://www.python.org/cgi-bin/faqw-mm.py?req=showfile=faq02.002.htp 
 and http://www.python.org/cgi-bin/faqw-mm.py?req=showfile=faq04.012.htp.
 

O.K., I did this, and it seams, that the mails are send personalised.

But there are still the same problems as before.


I looked deeper into the mailq and found, that some mails are shown this 
way; this told me nothing:

mailq -q | more


j6C9MS4l024817* 729 Tue Jul 12 11:22 
[EMAIL PROTECTED]
  (Deferred: local mailer (/usr/bin/procmail) exited 
with EX_TE)
  fchoquet
  csakarov
  mhartman
  afetsche
  bbodmer
  [EMAIL PROTECTED]
  gkuschmi
  \\mmueller4
  jlocher
  mstachle
  jproehl
  sarendt
  afieser
  cschwoch
  sschmid
  fkoziol
  nimfeld
  estrecke
  kschmid
  sduevel
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
j6C9bNxl027556* 730 Tue Jul 12 11:37 
[EMAIL PROTECTED]
  (Deferred: local mailer (/usr/bin/procmail) exited 
with EX_TE)
  fchoquet
  csakarov
  mhartman
  afetsche
  bbodmer
  [EMAIL PROTECTED]
  gkuschmi
  \\mmueller4
  jlocher
  mstachle
  jproehl
  sarendt
  afieser
  cschwoch
  sschmid
  fkoziol
  nimfeld
  estrecke
  kschmid
  sduevel
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]
...


-- 
Götz 

Re: [Mailman-Users] E-Mail to some users get lost or are very late

2005-07-12 Thread Brad Knowles
At 3:41 PM +0200 2005-07-12, Götz Reinicke wrote:

  I looked deeper into the mailq and found, that some mails are shown this
  way; this told me nothing:

  mailq -q | more


  j6C9MS4l024817* 729 Tue Jul 12 11:22
  [EMAIL PROTECTED]
(Deferred: local mailer (/usr/bin/procmail) exited
  with EX_TE)

This is a more serious problem, but exists with your local mailer 
(procmail).  This is outside of the realm of Mailman, and not 
something we're likely to be able to help you with.  You're going to 
need to do some more debugging inside your MTA and within procmail to 
figure out exactly what is going wrong and why.

I suggest you use Google to find resources more appropriate to 
your MTA and procmail.

fchoquet
csakarov
mhartman
afetsche
bbodmer
[EMAIL PROTECTED]
gkuschmi
\\mmueller4
jlocher
mstachle
jproehl
sarendt
afieser
cschwoch
sschmid
fkoziol
nimfeld
estrecke
kschmid
sduevel
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]

These last addresses (the ones that aren't local to your server) 
are definitely screwed up.  They shouldn't be delivered locally to 
your server, and therefore should not be affected by problems with 
the MTA or procmail.

I suspect that these problems you've highlighted here with 
procmail are actually older messages that are stuck in the queue and 
being retried.  It may take some time for them to clear.


Meanwhile, you need to check the MTA logs for the personalized 
messages to see if they're going through or not.  These logs will be 
specific to your MTA, and not something we are likely to be able to 
help you with.

-- 
Brad Knowles, [EMAIL PROTECTED]

Those who would give up essential Liberty, to purchase a little
temporary Safety, deserve neither Liberty nor Safety.

 -- Benjamin Franklin (1706-1790), reply of the Pennsylvania
 Assembly to the Governor, November 11, 1755

   SAGE member since 1995.  See http://www.sage.org/ for more info.
--
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[Mailman-Users] E-Mail to some users get lost or are very late

2005-07-11 Thread Götz Reinicke
Hi,

we run mailman mailman-2.1.5-33.rhel4 on a RHEL 4 Clone (Tao Linux 4, 
kernel 2.6.9-11.ELsmp). Some days ago, some users noticed, that they 
dont get all mails send to the mailinglists they are subscribed to or 
that they get the mails with a delay from some days or weeks :-(

I checked the quota, forward, alias and mailman settings for thouth 
users, but everything seams O.K. for me.

We use sendmail as MTA and dovecot as imap server.

Any ideas what to check? Or waht info to provide?


Thanks an best regards

Götz Reinicke
-- 
Götz Reinicke
IT Koordinator - IT OfficeNet

Tel. +49 (0) 7141 - 969 420
Fax  +49 (0) 7141 - 969 55 420
[EMAIL PROTECTED]

Filmakademie Baden-Württemberg
Mathildenstr. 20
71638 Ludwigsburg
www.filmakademie.de
--
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Mailman-Users@python.org
http://mail.python.org/mailman/listinfo/mailman-users
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Re: [Mailman-Users] E-Mail to some users get lost or are very late

2005-07-11 Thread John Dennis
On Mon, 2005-07-11 at 16:38 +0200, Götz Reinicke wrote:
 Hi,
 
 we run mailman mailman-2.1.5-33.rhel4 on a RHEL 4 Clone (Tao Linux 4, 
 kernel 2.6.9-11.ELsmp). Some days ago, some users noticed, that they 
 dont get all mails send to the mailinglists they are subscribed to or 
 that they get the mails with a delay from some days or weeks :-(
 
 I checked the quota, forward, alias and mailman settings for thouth 
 users, but everything seams O.K. for me.
 
 We use sendmail as MTA and dovecot as imap server.
 
 Any ideas what to check? Or waht info to provide?

You're going to have to identify one of the delayed emails and look at
it's headers to see where it was held up. You might also look
at /var/log/maillog and the /var/log/mailman/smtp logs to see if and
when the suspect messages were processed. Missing mail may have also
bounced. Once your MTA hands off a set of mail to a destination SMTP
server a whole host of things can happen to it that has nothing to do
with your server. Your best bet is to verify from the logs the mail left
your server when you expected it to.
-- 
John Dennis [EMAIL PROTECTED]

--
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