Re: [MlMt] Cannot connect to iCloud mailbox
On 9 Oct 2014, at 3:36, Benny Kjær Nielsen wrote: We can try taking MailMate out of the equation. Use Terminal to connect to the server like this: openssl s_client -connect imap.mail.me.com:993 When it has connected then write the following with your login details: 0 LOGIN username password I have no problems with my own account, but I do not have two-step verification enabled. Well it looks like Apple is the problem, I've filed a support ticket with them. Whether I use my iCloud regular password or a brand new App-Specific password I get 0 NO [AUTHENTICATIONFAILED] Authentication failed after the '0 LOGIN myusername password' entry. I've so stumped the Apple support team that I've been passed to an escalation team, spent 45 minutes on the phone with them and now I'm due for a callback the next day. Thank you for the suggestion about using the openssl connect, it cut through a lot of potential finger pointing by Apple Support and squarely demonstrated the issue was theirs.___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Cannot connect to iCloud mailbox
On 8 Oct 2014, at 17:54, Kip DeGraaf wrote: Sorry, should have mentioned that in the previous posting. Build 4551 is what I was running. I've grabbed 4555 this morning, made a new App-Specific Password, still unable to use iCloud mail. ... If it would help, I'm happy to give you a copy of the connection log from Apple Mail for my iCloud account. No, it won't help me. `AUTH=ATOKEN` appears to be completely undocumented and therefore not something I can use. We can try taking MailMate out of the equation. Use Terminal to connect to the server like this: openssl s_client -connect imap.mail.me.com:993 When it has connected then write the following with your login details: 0 LOGIN username password I have no problems with my own account, but I do not have two-step verification enabled. -- Benny ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Cannot connect to iCloud mailbox
Sorry, should have mentioned that in the previous posting. Build 4551 is what I was running. I've grabbed 4555 this morning, made a new App-Specific Password, still unable to use iCloud mail. I've removed the IMAP Source and reimported it a couple of times now. I've made sure that the IMAP username is just the username and not the full email address, while still using full email for SMTP. And while the connection doctor available in Apple Mail leaves a bit to be desired, it does show, as does the Apple Mail account preferences, that it is using Apple Token to get connected to iCloud Mail. If it would help, I'm happy to give you a copy of the connection log from Apple Mail for my iCloud account. On 8 Oct 2014, at 2:35, Benny Kjær Nielsen wrote: On 8 Oct 2014, at 1:11, Kip DeGraaf wrote: For what it's worth, I had to go into my Manage Apple ID section to enable Two-step verification before I could create App-Specific Passwords. However, even after enabling that and creating an App-Specific Password, I still get this in my Activity Viewer: Make sure you are not affected by a bug in one of the recent test versions. This bug could roll back your IMAP settings to something that didn't work in the past (and therefore you changed it). For iCloud accounts this could be the use of a full email address as username instead of only the username part of the email address. 23:00:06 S: * OK [CAPABILITY st11p00mm-iscream012 14G XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 SASL-IR AUTH=ATOKEN AUTH=PLAIN] iSCREAM ready to rumble Off topic: I guess Apple Mail uses “AUTH=ATOKEN” to login. I'm offline at the time of writing this and cannot look it up, but I do know it is not supported by MailMate. Was asked for the password twice even though I had already set the password in the Edit IMAP Account section. When authentication fails then MailMate keeps on asking. I did make some recent changes to password handling which means I'm not ruling out any new bugs. If you still cannot make it work then let's debug the issue off list. -- Benny ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Cannot connect to iCloud mailbox
On 7 Oct 2014, at 23:41, Scott A. McIntyre wrote: On 8 Oct 2014, at 8:35, Steve Mayer wrote: You should have received an email from Apple a few weeks back concerning the requirement of using app specific passwords for third party apps accessing iCloud. It appears they turned this on today. I guess I'll be receiving a lot of feedback related to this the next few days :-) Seems a bit strange that this does not include Apple Mail. I wonder what prevents a third party app from pretending to be Apple Mail… I was able to generate an app specific password for MailMate and the login worked again fine. Great tip, Steve, thanks. That was it indeed. I've had so many mails from Apple for dev testing on 10.10 that this particular one slipped by me. Worth noting for others! Well, if I received such an email in my iCloud account then I also missed it (and apparently also deleted it). -- Benny ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Cannot connect to iCloud mailbox
On 8 Oct 2014, at 1:11, Kip DeGraaf wrote: For what it's worth, I had to go into my Manage Apple ID section to enable Two-step verification before I could create App-Specific Passwords. However, even after enabling that and creating an App-Specific Password, I still get this in my Activity Viewer: Make sure you are not affected by a bug in one of the recent test versions. This bug could roll back your IMAP settings to something that didn't work in the past (and therefore you changed it). For iCloud accounts this could be the use of a full email address as username instead of only the username part of the email address. 23:00:06 S: * OK [CAPABILITY st11p00mm-iscream012 14G XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 SASL-IR AUTH=ATOKEN AUTH=PLAIN] iSCREAM ready to rumble Off topic: I guess Apple Mail uses “AUTH=ATOKEN” to login. I'm offline at the time of writing this and cannot look it up, but I do know it is not supported by MailMate. Was asked for the password twice even though I had already set the password in the Edit IMAP Account section. When authentication fails then MailMate keeps on asking. I did make some recent changes to password handling which means I'm not ruling out any new bugs. If you still cannot make it work then let's debug the issue off list. -- Benny ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Cannot connect to iCloud mailbox
For what it's worth, I had to go into my Manage Apple ID section to enable Two-step verification before I could create App-Specific Passwords. However, even after enabling that and creating an App-Specific Password, I still get this in my Activity Viewer: 22:59:57 Running action 22:59:57 Sending request (15) 22:59:57 Handling request 22:59:57 Ready to run action 22:59:57 Clearing connection to imap.mail.me.com 22:59:57 Trying to connect to imap.mail.me.com on port 993 22:59:57 Successful connection on socket 57. 22:59:57 Initiating secure connection... 22:59:57 Setup of secure connection complete (TLSv1). 22:59:57 Cipher: AES256-SHA SSLv3 Kx=RSA Au=RSA Enc=AES(256) Mac=SHA1 22:59:57 S: * OK [CAPABILITY st11p00mm-iscream023 14G XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 SASL-IR AUTH=ATOKEN AUTH=PLAIN] iSCREAM ready to rumble (14G:13928) st11p00mm-iscream023 [37:501:22:59:57:9B] 22:59:57 Retrieving password (keychain or user request) 22:59:57 C: A0 AUTHENTICATE PLAIN •• 23:00:01 S: A0 NO [AUTHENTICATIONFAILED] Authentication failed 23:00:01 Error: Server response: “A0 NO [AUTHENTICATIONFAILED] Authentication failed”. Command attempted: “A0 AUTHENTICATE PLAIN ••”. 23:00:01 Retrieving password (keychain or user request) 23:00:05 C: A1 AUTHENTICATE PLAIN •• 23:00:05 Error: TCP socket was unexpectedly closed. 23:00:05 S: 23:00:05 Error code: 2 23:00:05 Failed action (1000). Reset observed read/write timeouts: 8/8 23:00:05 Handling reply 23:00:05 Running action 23:00:05 Sending request (13) 23:00:05 Handling request 23:00:05 Trying to disconnect nicely (8)... 23:00:05 C: A2 LOGOUT 23:00:05 Error: TCP socket was unexpectedly closed. 23:00:05 S: 23:00:05 Clearing connection to imap.mail.me.com 23:00:06 Ready to run action 23:00:06 Clearing connection to imap.mail.me.com 23:00:06 Trying to connect to imap.mail.me.com on port 993 23:00:06 Successful connection on socket 57. 23:00:06 Initiating secure connection... 23:00:06 Setup of secure connection complete (TLSv1). 23:00:06 Cipher: AES256-SHA SSLv3 Kx=RSA Au=RSA Enc=AES(256) Mac=SHA1 23:00:06 S: * OK [CAPABILITY st11p00mm-iscream012 14G XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 SASL-IR AUTH=ATOKEN AUTH=PLAIN] iSCREAM ready to rumble (14G:640) st11p00mm-iscream012 [27:247:23:00:06:BD] 23:00:06 Reusing latest used password 23:00:06 C: A0 AUTHENTICATE PLAIN •• 23:00:10 S: A0 NO [AUTHENTICATIONFAILED] Authentication failed 23:00:10 Error: Server response: “A0 NO [AUTHENTICATIONFAILED] Authentication failed”. Command attempted: “A0 AUTHENTICATE PLAIN ••”. 23:00:10 Retrieving password (keychain or user request) 23:00:12 Error: Failed to retrieve password for account. 23:00:12 Error code: 4 23:00:12 Failed action (1000). Reset observed read/write timeouts: 8/8 23:00:12 Handling reply Was asked for the password twice even though I had already set the password in the Edit IMAP Account section. On 7 Oct 2014, at 17:41, Scott A. McIntyre wrote: On 8 Oct 2014, at 8:35, Steve Mayer wrote: Scott, You should have received an email from Apple a few weeks back concerning the requirement of using app specific passwords for third party apps accessing iCloud. It appears they turned this on today. I was able to generate an app specific password for MailMate and the login worked again fine. Great tip, Steve, thanks. That was it indeed. I've had so many mails from Apple for dev testing on 10.10 that this particular one slipped by me. Worth noting for others! Scott ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Cannot connect to iCloud mailbox
On 8 Oct 2014, at 8:35, Steve Mayer wrote: Scott, You should have received an email from Apple a few weeks back concerning the requirement of using app specific passwords for third party apps accessing iCloud. It appears they turned this on today. I was able to generate an app specific password for MailMate and the login worked again fine. Great tip, Steve, thanks. That was it indeed. I've had so many mails from Apple for dev testing on 10.10 that this particular one slipped by me. Worth noting for others! Scott ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Cannot connect to iCloud mailbox
Scott, You should have received an email from Apple a few weeks back concerning the requirement of using app specific passwords for third party apps accessing iCloud. It appears they turned this on today. I was able to generate an app specific password for MailMate and the login worked again fine. -- Steve Mayer smaye...@me.com On 7 Oct 2014, at 14:33, Scott A. McIntyre wrote: Hi, For what it's worth, as of a few minutes ago MailMate seems unable to authenticate to iCloud for email again. Server response: “A0 NO [AUTHENTICATIONFAILED] Authentication failed”. Command attempted: “A0 AUTHENTICATE PLAIN ••”. However, it works fine for Mail.app and iCloud -- and yes, my IMAP username is only the username component, not the domain. Not sure if this is an Apple issue or MailMate issue; I updated to the latest Alpha and that's when I've been stuck unable to authenticate. Cheers, Scott ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Cannot connect to iCloud mailbox
Hi, For what it's worth, as of a few minutes ago MailMate seems unable to authenticate to iCloud for email again. Server response: “A0 NO [AUTHENTICATIONFAILED] Authentication failed”. Command attempted: “A0 AUTHENTICATE PLAIN ••”. However, it works fine for Mail.app and iCloud -- and yes, my IMAP username is only the username component, not the domain. Not sure if this is an Apple issue or MailMate issue; I updated to the latest Alpha and that's when I've been stuck unable to authenticate. Cheers, Scott ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Cannot connect to iCloud mailbox
On 3 Oct 2014, at 21:53, Zi Yan wrote: Thanks. After removing @me.com part, I can login. The weird thing is before 4469, I was able to login without any problem. Anyway, I will remember not to put my entire email address there again. Ah, that's my fault. The first beta I sent out today (fetched by ~70 people before I pulled it) had a bug which would reset any changes done in the past to the IMAP hostname or username. You have probably made this change (removing `me.com`) once before. Sorry about that! -- Benny ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Cannot connect to iCloud mailbox
Thanks. After removing @me.com part, I can login. The weird thing is before 4469, I was able to login without any problem. Anyway, I will remember not to put my entire email address there again. -- Best Regards Yan Zi On 3 Oct 2014, at 15:17, Benny Kjær Nielsen wrote: > On 3 Oct 2014, at 20:36, Zi Yan wrote: > >> After updating to 4469, I am not able to connect to my iCloud mailbox. >> After I update to 4551, I am still not able to connect. >> >> The error is always authentication failed. >> >> I tried my iCloud password, application-specific password. Neither works. > > The most frequent problem with iCloud is the username for the IMAP settings. > It should only be the username part of your email address and not the full > email address. If that doesn't help then provide your account settings. > > The recommended settings can be found > [here](http://support.apple.com/kb/ht4864). Interestingly (and > inconsistently) Apple writes that the entire email address should be used for > SMTP, but that does not seem to matter for my test account. > > By the way, r4551 should be able to import your iCloud account from Apple > Mail. You can test this by right-clicking the account to “Remove Source” and > then use “File ▸ Import Accounts…” to import it. > > -- > Benny > ___ > mailmate mailing list > mailmate@lists.freron.com > http://lists.freron.com/listinfo/mailmate signature.asc Description: OpenPGP digital signature ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Cannot connect to iCloud mailbox
On 3 Oct 2014, at 20:36, Zi Yan wrote: After updating to 4469, I am not able to connect to my iCloud mailbox. After I update to 4551, I am still not able to connect. The error is always authentication failed. I tried my iCloud password, application-specific password. Neither works. The most frequent problem with iCloud is the username for the IMAP settings. It should only be the username part of your email address and not the full email address. If that doesn't help then provide your account settings. The recommended settings can be found [here](http://support.apple.com/kb/ht4864). Interestingly (and inconsistently) Apple writes that the entire email address should be used for SMTP, but that does not seem to matter for my test account. By the way, r4551 should be able to import your iCloud account from Apple Mail. You can test this by right-clicking the account to “Remove Source” and then use “File ▸ Import Accounts…” to import it. -- Benny ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
[MlMt] Cannot connect to iCloud mailbox
After updating to 4469, I am not able to connect to my iCloud mailbox. After I update to 4551, I am still not able to connect. The error is always authentication failed. I tried my iCloud password, application-specific password. Neither works. Need some help. Thanks. Here is the log: 18:29:38 Handling reply 18:29:38 Running action 18:29:38 Sending request (48) 18:29:38 Handling request 18:29:38 Trying to disconnect nicely (8)... 18:29:38 C: A2 LOGOUT 18:29:38 Error: Error sending data. 18:29:38 Clearing connection to imap.mail.me.com 18:29:40 Ready to run action 18:29:40 Clearing connection to imap.mail.me.com 18:29:40 Trying to connect to imap.mail.me.com on port 993 18:29:40 Successful connection on socket 82. 18:29:40 Initiating secure connection... 18:29:40 Setup of secure connection complete (TLSv1). 18:29:40 Cipher: AES256-SHA SSLv3 Kx=RSA Au=RSA Enc=AES(256) Mac=SHA1 18:29:40 S: * OK [CAPABILITY st11p00mm-iscream035 14F XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 SASL-IR AUTH=ATOKEN AUTH=PLAIN] iSCREAM ready to rumble (14F:16052) st11p00mm-iscream035 [20:501:18:29:39:3F] 18:29:40 Reusing latest used password 18:29:40 C: A0 AUTHENTICATE PLAIN •• 18:29:43 S: A0 NO [AUTHENTICATIONFAILED] Authentication failed 18:29:43 Error: Server response: “A0 NO [AUTHENTICATIONFAILED] Authentication failed”. Command attempted: “A0 AUTHENTICATE PLAIN ••”. = 18:29:43 Retrieving password (keychain or user request) 18:29:45 Error: Failed to retrieve password for account. 18:29:45 Error code: 4 18:29:45 Failed action (1000). Reset observed read/write timeouts: 8/8 18:29:45 Handling reply -- Best Regards Yan Zi signature.asc Description: OpenPGP digital signature ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
