Re: GNOME 3.6 feedback

2013-03-28 Thread Allan Day
Hi Steven,

I'm sorry you've had some difficulties with GNOME 3.6.

Please be aware that the marketing list is not an appropriate place
for general feedback. If you want to do this, you can use mailing
lists for the affected modules or file bugs.

I've provided a few notes below, but I don't intended to engage in an
extended discussion about these issues on this list - we can continue
elsewhere if you would like.

Steven Osborne sakmerli...@lavabit.com wrote:
 1. The ACTIVITIES panel is changed, again; just when I was getting used
 to the 3.4-ish style ACTIVITIES, with all icons readily available to its
 right, I open up GNOME to find it missing; it took me a few minutes to
 get where it was located, and that was a frustrating few minutes.

It's not clear what you are referring to here. If it's the change in
the method to open the applications view, you might be interested to
know that this was guided by user observations we made: the previous
UI was not working well for many people.

 2. Nautilus is missing the menu bar; this took me quite a bit longer to
 figure out, but I was finally able to find in the Ubuntu forums that you
 have to right-click on the GNOME title bar on the FILES icon to get
 preferences; I went through:

   2.1 - gconf-editor
   2.2 - dconf-editor
   2.3 - gnome-tweak-tools

 and it was frustratingly unintuitive to right click on the title bar
 when every other program I use does NOT require that.

Yes, we recognise that that's an issue and are working to resolve it.

 3. The blocky-looking notification bar area looks horrible; I'm afraid
 to look for the configuration for that area, as finding any
 configuration tools has been unintuitive and difficult.

looks horrible isn't a very constructive comment. Please say what
looks bad (in a bug report), and try to avoid emotive language. We
have some outstanding work to do here, see:

https://bugzilla.gnome.org/show_bug.cgi?id=682242

 4. It is difficult to navigate with a mouse; granted the GNOME key
 (i.e., called the Windows key for Microsoft) and typing is wonderful;
 but, when I have to use a mouse, it is unwieldy and difficult; I do not
 have a touch screen tablet or desktop system and, unless something major
 changes in my life, I will not have one for the next 10 years or so; I
 don't need or want my desktop to mirror the simplistic touch screens
 found in iPhones, tablets, etc.

Again, please say exactly which issues you are having with mouse
input, using bug reports. I suspect that some of these issues are
already filed.

 5. I just realized that I MUST slide the lock screen to unlock it using
 a password; this is beyond ridiculous; I have a laptop/desktop and not a
 touch screen, please let me just type my password in to unlock my
 workstation.

That has been fixed for 3.8: see
https://bugzilla.gnome.org/show_bug.cgi?id=686740

 6. The notifications pop-up in the bottom-middle of my screen and just
 stay there until I have to stop what I am doing to click on it to go
 away; I do not want notifications, about anything, really; please
 provide a way to stop all notifications; heck, I can still access
 regedit in Windows 8 to turn off their balloons.

You can turn off notifications from the user menu in the top-right
corner of the screen. They can also be disabled through the new
notifications settings panel in 3.8.

 I am disabled, having had an aneurysm rupture last year and being
 frustrated aggravates my condition; unfortunately, GNOME 3.6 has done
 nothing but provide me pain, literally; I get massive headaches when I
 get frustrated to a certain level and my desktop experience with GNOME
 has been the most frustrating computer experience in my 25+ years of
 using computers.  It has been stated that the developers are no longer
 listening to their users; I can only hope this is not the case, because
 I will find a solution that works and whose developers are better
 connected to their user base.

Again, if you provide specific examples of what is causing you issues,
we will try to fix them.

 Overall, GNOME seems to be heading down the path to dumb down the user
 experience.  I have tried to like the GNOME 3.x system, but cannot get
 past the unintuitive changes.  Sadly, everyone I know that uses Linux,
 and I used to run the Linux Users Group, has dropped GNOME, but me, and
 3.6 is causing me to doubt continued use of the desktop environment.

I'm sorry but I object to your reference to dumbing down. There are
plenty of opportunities for sophisticated usage in GNOME 3.

You obviously feel passionate about this issue, and we're grateful for
your support, but please don't take your frustration out on the
development community.

Best wishes,

Allan
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GNOME 3.6 feedback

2013-03-27 Thread Steven Osborne

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Dear GNOME Developers,

First, thank you for all the hard work your team has done over the
years; I have used GNOME since it was first publicly available, around
1998/99 if I remember correctly, and have loved it.  I am using GNOME as
it is installed in openSUSE 12.3 at the moment.

With that being said, I do have a few issues with the current direction
of GNOME:

1. The ACTIVITIES panel is changed, again; just when I was getting used
to the 3.4-ish style ACTIVITIES, with all icons readily available to its
right, I open up GNOME to find it missing; it took me a few minutes to
get where it was located, and that was a frustrating few minutes.

2. Nautilus is missing the menu bar; this took me quite a bit longer to
figure out, but I was finally able to find in the Ubuntu forums that you
have to right-click on the GNOME title bar on the FILES icon to get
preferences; I went through:

  2.1 - gconf-editor
  2.2 - dconf-editor
  2.3 - gnome-tweak-tools

and it was frustratingly unintuitive to right click on the title bar
when every other program I use does NOT require that.

3. The blocky-looking notification bar area looks horrible; I'm afraid
to look for the configuration for that area, as finding any
configuration tools has been unintuitive and difficult.

4. It is difficult to navigate with a mouse; granted the GNOME key
(i.e., called the Windows key for Microsoft) and typing is wonderful;
but, when I have to use a mouse, it is unwieldy and difficult; I do not
have a touch screen tablet or desktop system and, unless something major
changes in my life, I will not have one for the next 10 years or so; I
don't need or want my desktop to mirror the simplistic touch screens
found in iPhones, tablets, etc.

5. I just realized that I MUST slide the lock screen to unlock it using
a password; this is beyond ridiculous; I have a laptop/desktop and not a
touch screen, please let me just type my password in to unlock my
workstation.

6. The notifications pop-up in the bottom-middle of my screen and just
stay there until I have to stop what I am doing to click on it to go
away; I do not want notifications, about anything, really; please
provide a way to stop all notifications; heck, I can still access
regedit in Windows 8 to turn off their balloons.

I am disabled, having had an aneurysm rupture last year and being
frustrated aggravates my condition; unfortunately, GNOME 3.6 has done
nothing but provide me pain, literally; I get massive headaches when I
get frustrated to a certain level and my desktop experience with GNOME
has been the most frustrating computer experience in my 25+ years of
using computers.  It has been stated that the developers are no longer
listening to their users; I can only hope this is not the case, because
I will find a solution that works and whose developers are better
connected to their user base.

Overall, GNOME seems to be heading down the path to dumb down the user
experience.  I have tried to like the GNOME 3.x system, but cannot get
past the unintuitive changes.  Sadly, everyone I know that uses Linux,
and I used to run the Linux Users Group, has dropped GNOME, but me, and
3.6 is causing me to doubt continued use of the desktop environment.

Thank you for your time.

Sincerely,

Steve
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