Re: Please test the Friends of GNOME survey!
On 28 May 2009, at 14:53, Stormy Peters wrote: GNOME Marketing team, Can you please test the Friends of GNOME survey? Please try to answer the multiple choice accurately so we can see how the options work, but don't spend much time on the free form questions as we'll be deleting the database before we send it out to Friends of GNOME. This is just for testing. I'll leave it open for testing until Sunday afternoon MDT. http://www.gnome.org/~behdad/survey/index.php?sid=16424lang=enhttp://www.gnome.org/%7Ebehdad/survey/index.php?sid=16424lang=en Do you use... question has options for on Windows and on KDE, but no option for on Mac OS X, which seems like a bit of an oversight... Cheeri, Calum. -- CALUM BENSON, Usability Engineer Sun Microsystems Ireland mailto:calum.ben...@sun.comOpenSolaris Desktop Team http://blogs.sun.com/calum +353 1 819 9771 Any opinions are personal and not necessarily those of Sun Microsystems -- marketing-list mailing list marketing-list@gnome.org http://mail.gnome.org/mailman/listinfo/marketing-list
Please test the Friends of GNOME survey!
GNOME Marketing team, Can you please test the Friends of GNOME survey? Please try to answer the multiple choice accurately so we can see how the options work, but don't spend much time on the free form questions as we'll be deleting the database before we send it out to Friends of GNOME. This is just for testing. I'll leave it open for testing until Sunday afternoon MDT. http://www.gnome.org/~behdad/survey/index.php?sid=16424lang=enhttp://www.gnome.org/%7Ebehdad/survey/index.php?sid=16424lang=en Sample email below. (Please let me know if you have comments on that as well.) Thanks, Stormy Dear Friend of GNOME, We are currently conducting a survey to see how the GNOME Foundation can best meet the needs of the GNOME project and we'd like your help. You have received this survey because you donated to Friends of GNOME in the past year. We'd like to ask for your help in finding out how we can do better. If you can help us by participating, we will use the information to improve the GNOME Foundation's plans and offerings. When we tested this survey we found that most people could complete it in three minutes or less. You can find the survey here: http://www.gnome.org/~behdad/survey/index.php?sid=16424lang=enhttp://www.gnome.org/%7Ebehdad/survey/index.php?sid=16424lang=en We appreciate your help. Thanks for your continued support of GNOME. Best, Stormy -- marketing-list mailing list marketing-list@gnome.org http://mail.gnome.org/mailman/listinfo/marketing-list
Re: Please test the Friends of GNOME survey!
Am Donnerstag, den 28.05.2009, 07:53 -0600 schrieb Stormy Peters: Can you please test the Friends of GNOME survey? http://www.gnome.org/~behdad/survey/index.php?sid=16424lang=en There are several Rythmbox typos (but 50% of the population won't recognize anyway :-P), and and http://www.gnome.org/~behdad/survey/printanswers.php looks pretty ugly - what about only printing those answers that are not No? Yes [Y] and yes [2] are also very cryptic. andre -- mailto:ak...@gmx.net | failed http://www.iomc.de/ | http://blogs.gnome.org/aklapper -- marketing-list mailing list marketing-list@gnome.org http://mail.gnome.org/mailman/listinfo/marketing-list
Re: Please test the Friends of GNOME survey!
One thing I'd really like is information on how to make the monthly subscription option more attractive. I can't think of any good question, except to add a question: Did you subscribe to the $10 monthly subscription or did you give a one time donation? - I subscribed to the $10 monthly subscription. - I gave a one time (or multiple one time) donations. - I don't know. Then we can compare those that did to those that didn't to see if we can see any differences. So I'm going to add that question. I'll add it on Sunday when I close the test survey. Stormy On Thu, May 28, 2009 at 10:38 AM, Luis Villa l...@tieguy.org wrote: Did you know about our Friends of GNOME badges, http://www.gnome.org/friends/promote.html. missing a ? looks good otherwise. On Thu, May 28, 2009 at 10:13 AM, Andre Klapper ak...@gmx.net wrote: Am Donnerstag, den 28.05.2009, 07:53 -0600 schrieb Stormy Peters: Can you please test the Friends of GNOME survey? http://www.gnome.org/~behdad/survey/index.php?sid=16424lang=enhttp://www.gnome.org/%7Ebehdad/survey/index.php?sid=16424lang=en There are several Rythmbox typos (but 50% of the population won't recognize anyway :-P), and and http://www.gnome.org/~behdad/survey/printanswers.phphttp://www.gnome.org/%7Ebehdad/survey/printanswers.phplooks pretty ugly - what about only printing those answers that are not No? Yes [Y] and yes [2] are also very cryptic. andre -- mailto:ak...@gmx.net | failed http://www.iomc.de/ | http://blogs.gnome.org/aklapper -- marketing-list mailing list marketing-list@gnome.org http://mail.gnome.org/mailman/listinfo/marketing-list -- marketing-list mailing list marketing-list@gnome.org http://mail.gnome.org/mailman/listinfo/marketing-list -- marketing-list mailing list marketing-list@gnome.org http://mail.gnome.org/mailman/listinfo/marketing-list
Re: Please test the Friends of GNOME survey!
I have some random comments, not sure how many are applicable. I really like the survey, and I think it asks some great questions. I also like the anonymity call out at the top. * I don't think it's a big concern, but we haven't given people an opt-in or opt-out option on email communication from GNOME for things like this. (My theory is, if they've given us money, they like us. But just mentioning). * Half the questions are Check all apply - I think it's good to get as much information as we can, but specifically on the 2 questions regarding GNOME Foundation activities, will it give us a specific enough answer? I'm worried that we can't be everything to everyone, and they'll be a lot of checkboxes. (How do we follow up on what should be prioritized?) * For the question: Did you know about our Friends of GNOME badges, http://www.gnome.org/friends/promote.html? Friends of GNOME are presented with their own badges after donating. ( http://www.gnome.org/friends/thank-you.html) Do we want to link to that instead, or in addition to? * How old are you? - Is there a reason we're trying to get more granular understanding the age of contributors, specifically younger? Typically a prime demographic to go after is Males 26-35 (at least in TV), but I'm not sure how these age groups were picked. As far as your last question below, one user in IRC stated that internationally, Paypal wasn't a good option because of the fees, especially for monthly. Is it possible to look into Google Checkout as an option? The Software Freedom Conservancy offers it's member projects both a Paypal cart and Google Checkout, and there are zero fees with Google. Thanks for putting this together. Paul On Thu, May 28, 2009 at 2:41 PM, Stormy Peters sto...@gnome.org wrote: One thing I'd really like is information on how to make the monthly subscription option more attractive. I can't think of any good question, except to add a question: Did you subscribe to the $10 monthly subscription or did you give a one time donation? - I subscribed to the $10 monthly subscription. - I gave a one time (or multiple one time) donations. - I don't know. Then we can compare those that did to those that didn't to see if we can see any differences. So I'm going to add that question. I'll add it on Sunday when I close the test survey. Stormy On Thu, May 28, 2009 at 10:38 AM, Luis Villa l...@tieguy.org wrote: Did you know about our Friends of GNOME badges, http://www.gnome.org/friends/promote.html. missing a ? looks good otherwise. On Thu, May 28, 2009 at 10:13 AM, Andre Klapper ak...@gmx.net wrote: Am Donnerstag, den 28.05.2009, 07:53 -0600 schrieb Stormy Peters: Can you please test the Friends of GNOME survey? http://www.gnome.org/~behdad/survey/index.php?sid=16424lang=enhttp://www.gnome.org/%7Ebehdad/survey/index.php?sid=16424lang=en There are several Rythmbox typos (but 50% of the population won't recognize anyway :-P), and and http://www.gnome.org/~behdad/survey/printanswers.phphttp://www.gnome.org/%7Ebehdad/survey/printanswers.phplooks pretty ugly - what about only printing those answers that are not No? Yes [Y] and yes [2] are also very cryptic. andre -- mailto:ak...@gmx.net | failed http://www.iomc.de/ | http://blogs.gnome.org/aklapper -- marketing-list mailing list marketing-list@gnome.org http://mail.gnome.org/mailman/listinfo/marketing-list -- marketing-list mailing list marketing-list@gnome.org http://mail.gnome.org/mailman/listinfo/marketing-list -- marketing-list mailing list marketing-list@gnome.org http://mail.gnome.org/mailman/listinfo/marketing-list -- marketing-list mailing list marketing-list@gnome.org http://mail.gnome.org/mailman/listinfo/marketing-list
Re: Please test the Friends of GNOME survey!
On Thu, May 28, 2009 at 2:27 PM, Paul Cutler pcut...@foresightlinux.orgwrote: * I don't think it's a big concern, but we haven't given people an opt-in or opt-out option on email communication from GNOME for things like this. (My theory is, if they've given us money, they like us. But just mentioning). I thought of that. I figure we'll only bug them once a year ... I'll add a statement to the email that says To opt out of emails like these, please email sto...@gnome.org. * Half the questions are Check all apply - I think it's good to get as much information as we can, but specifically on the 2 questions regarding GNOME Foundation activities, will it give us a specific enough answer? I'm worried that we can't be everything to everyone, and they'll be a lot of checkboxes. (How do we follow up on what should be prioritized?) I thought about having people prioritise but then I was afraid thing that were important but didn't make the top of the list would look like things we should drop. This way I figured we'd see all the things that were important and hopefully across all the people we can see which ones are most important by the number of people that checked them. What do you think? * For the question: Did you know about our Friends of GNOME badges, http://www.gnome.org/friends/promote.html? Friends of GNOME are presented with their own badges after donating. ( http://www.gnome.org/friends/thank-you.html) Do we want to link to that instead, or in addition to? I added it. * How old are you? - Is there a reason we're trying to get more granular understanding the age of contributors, specifically younger? Typically a prime demographic to go after is Males 26-35 (at least in TV), but I'm not sure how these age groups were picked. I copied some other survey. :) I thought it made sense but it was grouped by university age, out of university, etc. But to be honest the whole age group seemed a bit arbitrary ... what age groups would you like to see and why? As far as your last question below, one user in IRC stated that internationally, Paypal wasn't a good option because of the fees, especially for monthly. Is it possible to look into Google Checkout as an option? The Software Freedom Conservancy offers it's member projects both a Paypal cart and Google Checkout, and there are zero fees with Google. We talked about Google Checkout and I think the only reason we didn't do it is because nobody had time to check into it and integrate it. If someone has time to do the web part of it, I can apply for an account for us. Thanks for the feedback! Stormy -- marketing-list mailing list marketing-list@gnome.org http://mail.gnome.org/mailman/listinfo/marketing-list
Re: Please test the Friends of GNOME survey!
Thanks for making this happen, Stormy. I have a few comments that you may like to consider. 1. Rewrite the opening blurb. It starts with we; whereas it should start with you (i.e. it's about the respondent, not us). It's also a bit disjointed and choppy. A suggested re-write is below. 2. The question below has redundant instructions to the respondent. It should say one or the other, not both (all vs any). This applies to other questions too. Are you ... (check all that apply) Check any that apply 3. The link to the GNOME Foundation member list is not clickable 4. The sentence: Please add additional activities you value in the other rowis confusing. It should either not be there at all, or be something like the following, as a separate paragraph: If there's something that you consider to be important and it's not on the list, please check Other and write in the space provided. 5. Have you considered posing the question: What would you like to see the GNOME Foundation do over the next year?As a ranking question, rather than a tick-any? It will provide much better information, at the cost of being a bit more tricky to analyse. Thanks again, John 2009/5/29 Stormy Peters sto...@gnome.org GNOME Marketing team, Can you please test the Friends of GNOME survey? Please try to answer the multiple choice accurately so we can see how the options work, but don't spend much time on the free form questions as we'll be deleting the database before we send it out to Friends of GNOME. This is just for testing. I'll leave it open for testing until Sunday afternoon MDT. http://www.gnome.org/~behdad/survey/index.php?sid=16424lang=enhttp://www.gnome.org/%7Ebehdad/survey/index.php?sid=16424lang=en Sample email below. (Please let me know if you have comments on that as well.) Thanks, Stormy Dear Friend of GNOME, We are currently conducting a survey to see how the GNOME Foundation can best meet the needs of the GNOME project and we'd like your help. You have received this survey because you donated to Friends of GNOME in the past year. We'd like to ask for your help in finding out how we can do better. If you can help us by participating, we will use the information to improve the GNOME Foundation's plans and offerings. When we tested this survey we found that most people could complete it in three minutes or less. You can find the survey here: http://www.gnome.org/~behdad/survey/index.php?sid=16424lang=enhttp://www.gnome.org/%7Ebehdad/survey/index.php?sid=16424lang=en We appreciate your help. Thanks for your continued support of GNOME. Best, Stormy -- marketing-list mailing list marketing-list@gnome.org http://mail.gnome.org/mailman/listinfo/marketing-list -- John Williams Professional Idiot -- marketing-list mailing list marketing-list@gnome.org http://mail.gnome.org/mailman/listinfo/marketing-list
Re: Please test the Friends of GNOME survey!
On Thu, May 28, 2009 at 3:46 PM, John Williams john.williams.li...@gmail.com wrote: Thanks for making this happen, Stormy. I have a few comments that you may like to consider. 1. Rewrite the opening blurb. It starts with we; whereas it should start with you (i.e. it's about the respondent, not us). It's also a bit disjointed and choppy. A suggested re-write is below. Thanks ... I didn't see the rewrite. 2. The question below has redundant instructions to the respondent. It should say one or the other, not both (all vs any). This applies to other questions too. Are you ... (check all that apply) Check any that apply Oops. Thanks. Behdad turned on the survey's option to say check any that apply and I need to delete the ones I manually added. 3. The link to the GNOME Foundation member list is not clickable Fixed it. 4. The sentence: Please add additional activities you value in the other row is confusing. It should either not be there at all, or be something like the following, as a separate paragraph: If there's something that you consider to be important and it's not on the list, please check Other and write in the space provided. changed 5. Have you considered posing the question: What would you like to see the GNOME Foundation do over the next year?As a ranking question, rather than a tick-any? It will provide much better information, at the cost of being a bit more tricky to analyse. I believe I can do that. I can't do it while the survey is live, but when I close it, I'll try changing it and see what we can do. Thanks again to you! Stormy Thanks again, John 2009/5/29 Stormy Peters sto...@gnome.org GNOME Marketing team, Can you please test the Friends of GNOME survey? Please try to answer the multiple choice accurately so we can see how the options work, but don't spend much time on the free form questions as we'll be deleting the database before we send it out to Friends of GNOME. This is just for testing. I'll leave it open for testing until Sunday afternoon MDT. http://www.gnome.org/~behdad/survey/index.php?sid=16424lang=enhttp://www.gnome.org/%7Ebehdad/survey/index.php?sid=16424lang=en Sample email below. (Please let me know if you have comments on that as well.) Thanks, Stormy Dear Friend of GNOME, We are currently conducting a survey to see how the GNOME Foundation can best meet the needs of the GNOME project and we'd like your help. You have received this survey because you donated to Friends of GNOME in the past year. We'd like to ask for your help in finding out how we can do better. If you can help us by participating, we will use the information to improve the GNOME Foundation's plans and offerings. When we tested this survey we found that most people could complete it in three minutes or less. You can find the survey here: http://www.gnome.org/~behdad/survey/index.php?sid=16424lang=enhttp://www.gnome.org/%7Ebehdad/survey/index.php?sid=16424lang=en We appreciate your help. Thanks for your continued support of GNOME. Best, Stormy -- marketing-list mailing list marketing-list@gnome.org http://mail.gnome.org/mailman/listinfo/marketing-list -- John Williams Professional Idiot -- marketing-list mailing list marketing-list@gnome.org http://mail.gnome.org/mailman/listinfo/marketing-list
