[Micronet] LaTeX to Word doc Conversion

2016-04-11 Thread Beth Muramoto
I received this email from one of our faculty asking this question and I
had no idea what to suggest to him.

Any help is most appreciated.

Beth


I'm looking for a service (on or off campus) I can use to take an existing
> LaTeX formatted paper and convert it to a Word doc in a particular
> journal's template. I'm parlaying a workshop paper (LaTeX) into an extended
> journal paper and am not interested in doing the conversion myself. I'll be
> using start-up funds to pay for it ($50-$300). Any recommendations?
> Thanks


-- 
***
Beth Muramoto
Computer Resource Specialist
Graduate School of Education
University of California, Berkeley
1650 Tolman Hall
Berkeley, CA 94720
Email:  mailto:bmura...@berkeley.edu
Phone:  (510) 643-0203
Fax:  (510) 643-6239

“Finish each day and be done with it. You have done what you could. Some
blunders and absurdities have crept in – forget them as soon as you can.
Tomorrow is a new day. You shall begin it serenely and with too high a
spirit to be encumbered with your old nonsense.”
-Emerson

This is the essence of forgiveness. You can't change what happened but you
can make sure it doesn't have the power to prevent you from being happy
tomorrow.

 -Paul Boese

“Kind words do not cost much yet they accomplish much.”

-Blaise Pascal


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Re: [Micronet] Printer spam.....

2016-03-30 Thread Beth Muramoto
Thanks for doing the research for these options and testing them. I have to
admit that I was at a bit of a loss reading the security.berkeley.edu site
about all the best practices, and having no idea about how to approach it.
Between this and the OS updates, I feel pretty overwhelmed so I'm ever
grateful for the information.

Beth

On Wed, Mar 30, 2016 at 2:05 PM, Baril <rb...@berkeley.edu> wrote:

> To all,
>
> Well if you all "thought" you had your printer settings locked down,
> then I guess we were proven wrong with all the printer spam spewing from
> our printers. I have read the Storify piece on "Weev" (below link) and
> gleaned enough info out of it to apply further controls on my printers
> here. We have a combination of HP laser printers and some Ricoh
> copier/printers. The Ricoh link below explains "diprint" protocol that
> uses port 9100 and in the HP config pages you will find the 9100 port
> referenced. You need to disable anything that uses port 9100 to prevent
> the current rash of spam from printing. Good luck to all!
>
> https://storify.com/weev/a-small-experiment-in
>
> http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001036/0001036377/view/netsys/unv/0130.htm
>
> Best,
>
> Roy
>
> --
> Roy A. Baril
> Director of Technology
> Graduate School of Journalism
> University of California
> 121 North Gate Hall
> Berkeley, CA 94720
> 510-643-9215 -- Work
> 510-643-9136 -- Fax
> 925-352-9543 -- Cell
>
>
>
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-- 
***
Beth Muramoto
Computer Resource Specialist
Graduate School of Education
University of California, Berkeley
1650 Tolman Hall
Berkeley, CA 94720
Email:  mailto:bmura...@berkeley.edu
Phone:  (510) 643-0203
Fax:  (510) 643-6239

“Finish each day and be done with it. You have done what you could. Some
blunders and absurdities have crept in – forget them as soon as you can.
Tomorrow is a new day. You shall begin it serenely and with too high a
spirit to be encumbered with your old nonsense.”
-Emerson

This is the essence of forgiveness. You can't change what happened but you
can make sure it doesn't have the power to prevent you from being happy
tomorrow.

 -Paul Boese

“Kind words do not cost much yet they accomplish much.”

-Blaise Pascal


***
 
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Re: [Micronet] Neo-Nazi Printer Spam

2016-03-24 Thread Beth Muramoto
John,

A user here received the same message. I tried to employ disabling Telnet
and FTP which worked on the other printers; features that were discussed
back during the holidays when printers campus wide were being "attacked",
but for some reason the IPs for these printers (HP Laserjet 400) didn't
allow it. If you haven't disabled Telnet and FTP, I would do that to see if
that will stop future attacks.

Beth

On Thu, Mar 24, 2016 at 11:33 AM, John McChesney-Young <
jmccyo...@berkeley.edu> wrote:

> This morning I found a flyer from the Neo-Nazi site _The Daily
> Stormer_ in our printer's output tray:
>
> https://en.wikipedia.org/wiki/The_Daily_Stormer
>
> Have others on campus been getting anything similar or was it just
> sent to our printer's IP address randomly? This is only the second
> time in 4 years I'm aware of our getting printer spam so the volume is
> clearly not a major problem, but given the nature of it is there
> anyone to whom it should be reported?
>
> Thanks!
>
> John
>
> --
> John McChesney-Young, Administrative Assistant
> History of Art Department, 416 Doe MC6020
> U. C. Berkeley, Berkeley CA 94720-6020
> jmccyo...@berkeley.edu // voice 1-510-642-5511 // fax 1-510-643-2185
>
>
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-- 
***
Beth Muramoto
Computer Resource Specialist
Graduate School of Education
University of California, Berkeley
1650 Tolman Hall
Berkeley, CA 94720
Email:  mailto:bmura...@berkeley.edu
Phone:  (510) 643-0203
Fax:  (510) 643-6239

“Finish each day and be done with it. You have done what you could. Some
blunders and absurdities have crept in – forget them as soon as you can.
Tomorrow is a new day. You shall begin it serenely and with too high a
spirit to be encumbered with your old nonsense.”
-Emerson

This is the essence of forgiveness. You can't change what happened but you
can make sure it doesn't have the power to prevent you from being happy
tomorrow.

 -Paul Boese

“Kind words do not cost much yet they accomplish much.”

-Blaise Pascal


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[Micronet] Forwarding mechanism for a defunct mail server

2016-02-04 Thread Beth Muramoto
We had a mail server that also contained data on it that we finally
retired. It was a Linux/Unix machine and the sys admin for it retired.

For the most part we were able to get people to stop using it as a mail
server years ago to use @berkeley.edu, but no sooner than when we
disconnected this server from the network than there was one faculty member
who wants to put in place a forwarding mechanism as some of his papers etc.
had references to it (don't get me started on why he didn't change over to @
berkeley.edu) and he can't notify or change every reference to it.

There is no one here who knows Linux/Unix and the computer is out of date
and sets off alerts with security@berkeley. I don't want to keep it alive
for this one purpose, however, I don't know how I can forward an email
addressed to an @soe.berkeley.edu to an @berkeley.edu or even have a
"vacation" message of sorts in place to say the other address is no longer
valid without putting that server back on the network.

Does anyone know of a way or knows if there is a campus "service" that will
"masquerade" as the @soe.berkeley.edu server and perform this forwarding?

Thanks for any suggestions.

Beth

-- 
***
Beth Muramoto
Computer Resource Specialist
Graduate School of Education
University of California, Berkeley
1650 Tolman Hall
Berkeley, CA 94720
Email:  mailto:bmura...@berkeley.edu
Phone:  (510) 643-0203
Fax:  (510) 643-6239

“Finish each day and be done with it. You have done what you could. Some
blunders and absurdities have crept in – forget them as soon as you can.
Tomorrow is a new day. You shall begin it serenely and with too high a
spirit to be encumbered with your old nonsense.”
-Emerson

This is the essence of forgiveness. You can't change what happened but you
can make sure it doesn't have the power to prevent you from being happy
tomorrow.

 -Paul Boese

“Kind words do not cost much yet they accomplish much.”

-Blaise Pascal


***
 
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Re: [Micronet] Garbled print jobs - others seeing this?

2016-01-05 Thread Beth Muramoto
Vivian and MIcronet,

I, too, have been having issues with this and wanted to log in to turn off
FTP and TelNet etc. but when I set up the HP Laserjet 600 models a couple
of years ago, I didn't see a way to create an account  so that I could
access via IP though the browser. I haven't found information on the HP
site to guide me. Has anyone done this with this model or other HP models
(it's occurred to me that this has been happening to 3 printers also in
particular all Laserjet 600 models -- Jay, were yours HPs?)

Thanks for any help and feedback.

Beth

On Mon, Jan 4, 2016 at 11:02 AM, Vivian Sophia <viviansop...@berkeley.edu>
wrote:

> Hi Jay,
>
> CSS IT has seen a marked uptick in these types of prints during the last
> month or so. They can be caused by an incorrect print driver, but this
> latest batch seems to be an attack, that comes through the FTP port. Ways
> to alleviate:
>
> 1) Turn off FTP and other protocols not in use on your networked printers.
> 2) Set up IP filtering to allow printing only from subnets that should be
> sending jobs
> 3) Turn off printers at night, if that is when these attacks take place
> 4) Add an admin password to the HTTP interface to prevent unauthorized
> personnel from making changes
>
> You also could set up a firewall on your subnet, but that's a lot more
> trouble
>
>
>
>
> Vivian Sophia
> Berkeley IT
> CSS IT High-Impact Client Support Lead
> Micronet Community of Practice Coordinator
> University of California, Berkeley
> 310B Durant Hall
> (510) 541-6120
> Berkeley identity
> <http://www.berkeley.edu/brand/img/positioning/tone-3.png>
>
> On Mon, Jan 4, 2016 at 10:49 AM, jsparks <jspa...@berkeley.edu> wrote:
>
>> Hi,
>> over the course of the past several months, three different networked
>> printers are printing garbled text.
>> Usually just one line per page, but 20 -30 pages at random times!  I'm not
>> sure how to troubleshoot this.
>> I assume I have a user sending these jobs but I'm not sure how to locate
>> or
>> block.  The jobs queue do not show any active.
>> ANy thoughts please?
>>
>> Jay
>>
>>
>>
>>
>> --
>> View this message in context:
>> http://micronet-at-uc-berkeley.840177.n3.nabble.com/Garbled-print-jobs-others-seeing-this-tp4029588.html
>> Sent from the Micronet at UC Berkeley mailing list archive at Nabble.com.
>>
>>
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>> unsubscribe from its mailing list and how to find out about upcoming
>> meetings, please visit the Micronet Web site:
>>
>> http://micronet.berkeley.edu
>>
>> Messages you send to this mailing list are public and world-viewable, and
>> the list's archives can be browsed and searched on the Internet.  This
>> means these messages can be viewed by (among others) your bosses,
>> prospective employers, and people who have known you in the past.
>>
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>> micronet-annou...@lists.berkeley.edu list.
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>
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-- 
***
Beth Muramoto
Computer Resource Specialist
Graduate School of Education
University of California, Berkeley
1650 Tolman Hall
Berkeley, CA 94720
Email:  mailto:bmura...@berkeley.edu
Phone:  (510) 643-0203
Fax:  (510) 643-6239

“Finish each day and be done with it. You have done what you could. Some
blunders and absurdities have crept in – forget them as soon as you can.
Tomorrow is a new day. You shall begin it serenely and with too high a
spirit to be encumbered with your old nonsense.”
-Emerson

This is the essence of forgiveness. You can't change what happened but you
can make sure it d

Re: [Micronet] Another non-berkeley.edu mailing, this time from UCRS

2015-05-19 Thread Beth Muramoto
Nils,

I agree with you. I as well as a couple of other users deleted this message
because it was extremely vague and I also mistakenly told people to delete
it as well. Given all the rules we're supposed to abide by and that should
assist us in not only recognizing, but teaching users how to recognize SPAM
or phishing emails, these emails make it really difficult to educate
people. Luckily, you took the time to email cons...@berkeley.edu, but is it
realistic to instruct people to email consult@berkeley every time a
confusing email like this one comes through? I would think that would
inundate consult@berkeley.

Bottom line, I'm concerned that I'm misleading people with my confusion.

Beth

On Tue, May 19, 2015 at 1:38 PM, Nils Ohlson nilso...@berkeley.edu wrote:

 Hi Micronetters,

 This morning I received an email, in English and Spanish, ostensibly from
 UCRS (the Retirement folks) about an upcoming advisory board ballot. The
 email came from the non-Berkeley.edu domain
 ucrs_election_ad...@vres.us
 and it landed in my Spam folder.

 Consult@berkeley assures me that this is NOT spam. But it does tick me
 off. Not only does this sort of unannounced non-berkeley.edu or ucop.edu
 email encourage deviation from best practices by the readers, it could have
 gone unnoticed or been deleted, leading to the disenfranchisement of many
 UCRS members.

 Am I just grumpy, or is this yet another in a long string of questionable
 UC-generated emails farmed out in a clumsy way to 3rd party mailers (this
 time in Texas)? It's one or the other, folks!

 Thanks in advance for your wisdom.

 -Nils

 --
 Nils Ohlson
 Administrative Analyst
 U.C. Berkeley College of Chemistry
 Business Office
 410 Latimer Hall #1460
 Berkeley, CA 94720-1460

 (510) 642-1325 phone
 (510) 642-4313 fax

 nilso...@berkeley.edu



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-- 
***
Beth Muramoto
Computer Resource Specialist
Graduate School of Education
University of California, Berkeley
1650 Tolman Hall
Berkeley, CA 94720
Email:  mailto:bmura...@berkeley.edu
Phone:  (510) 643-0203
Fax:  (510) 643-6239

“Finish each day and be done with it. You have done what you could. Some
blunders and absurdities have crept in – forget them as soon as you can.
Tomorrow is a new day. You shall begin it serenely and with too high a
spirit to be encumbered with your old nonsense.”
-Emerson

This is the essence of forgiveness. You can't change what happened but you
can make sure it doesn't have the power to prevent you from being happy
tomorrow.

 -Paul Boese

“Kind words do not cost much yet they accomplish much.”

-Blaise Pascal


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[Micronet] Setting up Apple TV on the campus network

2015-05-08 Thread Beth Muramoto
I have Apple TVs that need to be set up on the campus network and I have to
admit that I have no experience in how to do that (I live on just basic
cable and a cable box at home  -- does that make me a TV luddite of sorts?).

We have LCD monitors that we'd like to connect to as well as HDMI cables,
but I didn't know how to register them (no ethernet ID on boxes) and when I
tried connecting them to the LCDs, nothing came up and I tried all of the
HDMI options offered by the set up on the LCDs.  Should it be the PC
option? I admit I haven't tried that yet.

I know I'm missing something obvious. Any assistance is appreciated.

Oh, by the way, thanks for all of the options everyone emailed about a
user's AirBears2 problem. Unfortunately nothing worked. I will try to
contact Gary and maybe connect him to the user as I've run out of ideas of
things to try.

Beth

-- 
***
Beth Muramoto
Computer Resource Specialist
Graduate School of Education
University of California, Berkeley
1650 Tolman Hall
Berkeley, CA 94720
Email:  mailto:bmura...@berkeley.edu
Phone:  (510) 643-0203
Fax:  (510) 643-6239

“Finish each day and be done with it. You have done what you could. Some
blunders and absurdities have crept in – forget them as soon as you can.
Tomorrow is a new day. You shall begin it serenely and with too high a
spirit to be encumbered with your old nonsense.”
-Emerson

This is the essence of forgiveness. You can't change what happened but you
can make sure it doesn't have the power to prevent you from being happy
tomorrow.

 -Paul Boese

“Kind words do not cost much yet they accomplish much.”

-Blaise Pascal


***
 
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Re: [Micronet] Laptops as primary computer

2015-04-06 Thread Beth Muramoto
Adam,

Thanks for all this great information. From the sounds of the responses
I've received I'm in a bit of uncharted territory so all the information
I've gotten has been helpful in getting me pointed in some direction
whereas before I wasn't sure what the right things to do were.

I'll investigate the insurance angle with our business office people to see
what's involved with that as well as create a liability agreement.  We sort
of already have one for the projectors and digital cameras that we loan out
to students to present and record their teaching so it might need a bit
more tweaking to fit the laptop parameters.

My curiosity is definitely peaked about Find My Mac and maybe utilizing it
as a way to erase data remotely when necessary. I already have my own
personal account associated with my @berkeley.edu email address (this was
back in the day when setting up Apple ID accounts was by email address and
it was the only one I had -- I hadn't joined the Google bandwagon yet) so
I'd probably have to create another one. I understand what you mean about a
shared Apple ID, for example, I was thinking about using our departmental
account gseem...@berkeley.edu, but it is shared by another colleague as it
is our unit email address. The quandary is that it would be prudent to
share the Apple ID in case something happens to me or I retire and that way
my colleague could continue to monitor so I'm hoping that it would be okay
to use that.

Last question, if I were to buy these laptops through CSS procurement, I am
assuming that they would have the Casper image, TEM and Druva (I'm hoping
this will achieve the necessary backup process needed as we don't have a
way to do over the net backups here) as well. Are there any protections
that CSS would provide or would that security aspect (specifically a Find
My Mac-like system, not the cables and docks) be localized to us?

Thanks for your understanding and help about these questions. I want to do
best practices as much as possible upfront, but acknowledge I may need to
fill in gaps or adjust procedures and set ups as needed.

I welcome others on Micronet to continue chiming in. I appreciate all of
the feedback.

Beth



On Fri, Apr 3, 2015 at 3:40 PM, Adam Grimaldi agrima...@berkeley.edu
wrote:

 Good afternoon Beth (and all)

 So, in terms of docks, I've helped a handful of people with Elgato docks,
 to great success:
 https://www.elgato.com/en/thunderbolt/thunderbolt-2-dock

 Of course, I'm also still a fan of just a thunderbolt display.
 http://www.apple.com/displays/

 They may be expensive, but boy are they nice.

 In terms of your questions about theft, find my Apple, etc:

 *Campus liability document?* I do not believe so. Or at the very least, I
 have not encountered such a thing across the many laptops I've deployed
 across multiple buildings and departments.

 *Laptop Insurance?* That's entirely up to you. These things do get
 stolen. I had a client just this week have her laptop swiped off a coffee
 table in a coffee shop in SF WHILE actively working on it. I kid you not.

 *Find My Mac  Apple IDs?*: There is indeed a Find my iPhone feature
 for macs. It does require an Apple ID. My Zone within CSS-IT (and sorta
 CSS-IT in general) discourages a shared Apple ID. Mainly because if someone
 changes the password, it breaks ALL of them. Bad news. Instead, my Zone
 (and again, sorta CSS-IT) instead advises creating a personal Apple ID with
 your Berkeley Email. You can actually create one without a credit card too.
 (I can go into that more, if you like) From there, just login and turn it
 on.

 *Other Security?*: If you're feeling uneasy, I highly suggest turning on
 Filevault. Especially if you are dealing with sensitive data. When you turn
 it on, be sure to document all the passwords and such, otherwise you will
 be profoundly screwed if/when something does wrong. Still, it's built-in
 HDD encryption.

 I also suggest, if possible, keeping a small inventory of the apple
 laptops in your possession. Make / Model / Serial. That way if it gets
 stolen, you have something to give to the police.

 I hope that helps.

 Adam Grimaldi
 CSS-IT Zone 5 Team Lead
 Business/Tech Support Analyst 3
 agrima...@berkeley.edu (Best way to reach me)
 Cell: 1 (510) 612-9036 (Okay way to reach me)
 Office: 1 (510) 664-7290 (I am rarely in my office - keep that in mind)


 Campus Shared Services IT
 http://sharedservices.berkeley.edu
 https://kb.berkeley.edu/

 --
 Ticket Request Options:
 1. https://shared-services-help.berkeley.edu/
 2. Call 664-9000, option 1, then option 4
 3. Email *itcssh...@berkeley.edu itcssh...@berkeley.edu*
 --

 On Fri, Apr 3, 2015 at 3:06 PM, Baril rb...@berkeley.edu wrote:

  You might want to check out this link. Great product!

 http://www.landingzone.net/

 Best,

 Roy


 On 4/3/2015 2:58 PM, Beth Muramoto wrote

[Micronet] Laptops as primary computer

2015-04-03 Thread Beth Muramoto
As always, please bear with the lengthy and likely extraneous explanation:


We are noticing a trend among staff requesting laptops with external
monitors for use as their primary computer versus the standard desktop.
They are attending more meetings and instead of taking notes and
transcribing them when they get back to their offices, they want to be able
to type everything then and there.

We don't have a budget for letting them have both a desktop and a laptop,
but understand the need that the laptop would fulfill. My thoughts stray to
the good old days of docking stations. I forgot the Apple laptop that had
that available. So I guess this is really something whose time has finally
come for us.

However, I know that there are a LOT of things to consider like from a
security standpoint, liability issues, insurance etc.

I've listed the kinds of questions I'm wrestling with (and if anyone has
other things I need to think about, please do mention them if I haven't
considered them or have forgotten to mention  them here) and I want to tap
anyone who might have already gone through this kind of process and what
steps did you take to ensure some of the dangerous ground that we'll be
treading.

I have considered some of the security issues such as logging into the
computer both when turning on the computer as well as when it sleeps,
locking them away in locked drawers or locked offices when leaving the
office or use a cable lock to secure them to the desks, creating an admin
account for me as IT (to control installs etc.), a standard login for the
user (we already do this with the desktops to meet campus security
standards), and considering the potential for someone taking the laptop
home and needing VPN to access online services,

Here are questions I don't have an answer to and would love to have some
guidance on.

Have any of you or does campus have liability document that the user has to
sign for situations of loss, destruction or theft?

Should we insure these laptops for replacement in case of loss, destruction
or theft?

Is there a way to implement Find My Mac (forgot to mention that they will
be Macbook Pros) on the laptops to track lost laptops and erase data
remotely? If so, would I have to use my personal Apple ID account or can I
create a departmental one with an iCloud account that would give me this
ability?


This is a really big step and I want to make sure I cover all of the
specific pitfalls and security measures for going this route and I realize
that I'm probably not thinking about how to cover every consequence.

Any help or suggestions are welcome and as always appreciated.

Beth



-- 
***
Beth Muramoto
Computer Resource Specialist
Graduate School of Education
University of California, Berkeley
1650 Tolman Hall
Berkeley, CA 94720
Email:  mailto:bmura...@berkeley.edu
Phone:  (510) 643-0203
Fax:  (510) 643-6239

“Finish each day and be done with it. You have done what you could. Some
blunders and absurdities have crept in – forget them as soon as you can.
Tomorrow is a new day. You shall begin it serenely and with too high a
spirit to be encumbered with your old nonsense.”
-Emerson

This is the essence of forgiveness. You can't change what happened but you
can make sure it doesn't have the power to prevent you from being happy
tomorrow.

 -Paul Boese

“Kind words do not cost much yet they accomplish much.”

-Blaise Pascal


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[Micronet] Discounts on computers for Faculty and Staff

2014-11-17 Thread Beth Muramoto
I expect to hear laughter and snorts of disbelief with this question, but
back in the day, faculty and staff got discounts (piddly to non-existent as
they were, especially for Apple products) on buying their own computers
through Scholar's Workstation. Does that even exist anymore?

You can commence laughing now.

Beth

-- 
***
Beth Muramoto
Computer Resource Specialist
Graduate School of Education
University of California, Berkeley
1650 Tolman Hall
Berkeley, CA 94720
Email:  mailto:bmura...@berkeley.edu
Phone:  (510) 643-0203
Fax:  (510) 643-6239

“Finish each day and be done with it. You have done what you could. Some
blunders and absurdities have crept in – forget them as soon as you can.
Tomorrow is a new day. You shall begin it serenely and with too high a
spirit to be encumbered with your old nonsense.”
-Emerson

This is the essence of forgiveness. You can't change what happened but you
can make sure it doesn't have the power to prevent you from being happy
tomorrow.

 -Paul Boese

“Kind words do not cost much yet they accomplish much.”

-Blaise Pascal


***
 
-
The following was automatically added to this message by the list server:

To learn more about Micronet, including how to subscribe to or unsubscribe from 
its mailing list and how to find out about upcoming meetings, please visit the 
Micronet Web site:

http://micronet.berkeley.edu

Messages you send to this mailing list are public and world-viewable, and the 
list's archives can be browsed and searched on the Internet.  This means these 
messages can be viewed by (among others) your bosses, prospective employers, 
and people who have known you in the past.