Re: [OpenAFS] Re: OpenAFS client crashes on RHEL 5.10 and RHEL 6.5

2014-05-13 Thread Marc Dionne
On Tue, Mar 18, 2014 at 3:04 PM, Andrew Deason adea...@sinenomine.net wrote:
 Due to the various bug reports filed about this issue, Red Hat has
 indicated that they are considering this issue a regression in Red Hat
 Enterprise Linux and will be providing a fix in at least RHEL 6.6 and an
 RHEL 6.5 update. Red Hat has not yet indicated that a fix will be
 available for RHEL 5, though they will probably be investigating a fix
 for that version.

I haven't seen anyone mention it here, so I thought it may be worth
pointing out that Red Hat has released a kernel update for RHEL 6.5
that includes the fix for this issue, as kernel 2.6.32-431.17.1.

See advisory here: https://rhn.redhat.com/errata/RHSA-2014-0475.html

And some technical details here:
https://access.redhat.com/site/documentation/en-US/Red_Hat_Enterprise_Linux/6/html/6.5_Technical_Notes/kernel.html

Marc
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Re: [OpenAFS] Re: OpenAFS client crashes on RHEL 5.10 and RHEL 6.5

2014-05-13 Thread Stephen Quinney
Thanks for that information, it is very useful to know, I had been
wondering for a while which version would include the fix.

Cheers,

Stephen


On 13 May 2014 20:35, Marc Dionne marc.c.dio...@gmail.com wrote:

 On Tue, Mar 18, 2014 at 3:04 PM, Andrew Deason adea...@sinenomine.net
 wrote:
  Due to the various bug reports filed about this issue, Red Hat has
  indicated that they are considering this issue a regression in Red Hat
  Enterprise Linux and will be providing a fix in at least RHEL 6.6 and an
  RHEL 6.5 update. Red Hat has not yet indicated that a fix will be
  available for RHEL 5, though they will probably be investigating a fix
  for that version.

 I haven't seen anyone mention it here, so I thought it may be worth
 pointing out that Red Hat has released a kernel update for RHEL 6.5
 that includes the fix for this issue, as kernel 2.6.32-431.17.1.

 See advisory here: https://rhn.redhat.com/errata/RHSA-2014-0475.html

 And some technical details here:

 https://access.redhat.com/site/documentation/en-US/Red_Hat_Enterprise_Linux/6/html/6.5_Technical_Notes/kernel.html

 Marc
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RE: [OpenAFS] Re: OpenAFS client crashes on RHEL 5.10 and RHEL 6.5

2014-03-31 Thread Amrhein, Karl
 I've opened Case #01053566 with Red Hat today for USGS.
 
 - Ken

SLAC has Red Hat case # 01051669 opened on this.

I have made a request in our case to link to your case to add weight to the 
issue.

Karl


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RE: [OpenAFS] Re: OpenAFS client crashes on RHEL 5.10 and RHEL 6.5

2014-03-31 Thread Amrhein, Karl
Can an openafs developer (who is knowledgeable about the details of this issue)
open a redhat bugzilla case on this (if not already done).

SLAC's redhat TAM said this will be the best way to get traction on this.  He
wants to link all the Red Hat customer cases to a bugzilla case.

SLAC's redhat TAM wrote:

 do you have the BZ number for the case filed by the OpenAFS folks?  
 I can add all three cases to that and that would be the most effective 
 approach.  


In theory our redhat TAM (or I, or anyone) could open a bugzilla, but 
the best description of the problem (and the most authoritative source)
would be someone more familiar with the openafs code.
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Re: [OpenAFS] Re: OpenAFS client crashes on RHEL 5.10 and RHEL 6.5

2014-03-29 Thread Jeff Blaine
FYI

From our open RH case for 5.x. Quote is from RH support:

We have requested this regression be repaired in RHEL 5.11
 under Bug 1080606, we have also requested that the fix be
 considered for backport into 5.10.z.

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RE: [OpenAFS] Re: OpenAFS client crashes on RHEL 5.10 and RHEL 6.5

2014-03-21 Thread Edgecombe, Jason
Hi Everyone,

RedHat has a patched kernel for testing the fix on RHEL6. This is purely for 
testing. I don't have any RHEL6 boxes lying around to test this, and I don't 
have the time to set one up. If you would like to test the packages on RHEL6, 
please contact me off-list, and I'll give you a download link. I can also 
report your success or failure to RedHat as part of my support ticket. These 
packages are only for testing and should NOT be used on any critical or 
production system.

No fix is available for RHEL5 at this time.

Thanks,
Jason

---
Jason Edgecombe | Linux and Solaris Administrator
UNC Charlotte | The William States Lee College of Engineering
9201 University City Blvd. | Charlotte, NC 28223-0001
Phone: 704-687-1943
jwedg...@uncc.edu | http://engr.uncc.edu |  Facebook
---
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responsible for delivering it to the intended recipient, any disclosure, 
copying, distribution, or other use of any of the information in this 
transmission is strictly prohibited. If you have received this transmission in 
error, please notify me immediately by reply e-mail or by telephone at 
704-687-1943.  Thank you.

-Original Message-
From: openafs-info-ad...@openafs.org [mailto:openafs-info-ad...@openafs.org] On 
Behalf Of Rich Sudlow
Sent: Wednesday, March 12, 2014 1:34 PM
To: Ken Dreyer; ren...@slac.stanford.edu
Cc: Jeffrey Altman; openafs-info@openafs.org; k...@slac.stanford.edu
Subject: Re: [OpenAFS] Re: OpenAFS client crashes on RHEL 5.10 and RHEL 6.5

On 03/12/2014 01:24 PM, Ken Dreyer wrote:
 I've opened Case #01053566 with Red Hat today for USGS.

 - Ken

Notre Dame also opened one a few days ago
#01051867.

Rich



 On Wed, Mar 12, 2014 at 11:12 AM, Renata Maria Dart
 ren...@slac.stanford.edu wrote:
 Hi Jeffmakes sense...we'll add more to our 2 cents with them.

 Thanks,

 Renata

 On Wed, 12 Mar 2014, Jeffrey Altman wrote:

 As with any situation in which there are products from two vendors
 involved it is critical that bug reports be opened by affected customers
 with both vendors.  Only by receiving a significant number of bug
 reports can a vendor decide to prioritize a work around, fix or
 other change.

 A large vendor with hundreds of thousands or millions of customers is
 unlikely to prioritize a change if they determine that a small number of
 customers would benefit.  This is especially true if the change would
 impact a larger number of customers in some adverse way.

 In this particular situation I am aware of several cases that have been
 opened with Red Hat.  There can never be too many.

 Jeffrey Altman
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-- 
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University of Notre Dame
Center for Research Computing - Union Station
506 W. South St
South Bend, In 46601

(574) 631-7258 (office)
(574) 807-1046 (cell)
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RE: [OpenAFS] Re: OpenAFS client crashes on RHEL 5.10 and RHEL 6.5

2014-03-20 Thread Edgecombe, Jason
From the knowledgebase article 
https://access.redhat.com/site/solutions/721353:
Red Hat currently intend to also supply a fix for this issue in RHEL 5.

Support issue #01056785 was filed with RedHat support for The University of 
North Carolina at Charlotte.

Sorry that I'm late to the party. ;)

---
Jason Edgecombe | Linux and Solaris Administrator
UNC Charlotte | The William States Lee College of Engineering
9201 University City Blvd. | Charlotte, NC 28223-0001
Phone: 704-687-1943
jwedg...@uncc.edu | http://engr.uncc.edu |  Facebook
---
If you are not the intended recipient of this transmission or a person 
responsible for delivering it to the intended recipient, any disclosure, 
copying, distribution, or other use of any of the information in this 
transmission is strictly prohibited. If you have received this transmission in 
error, please notify me immediately by reply e-mail or by telephone at 
704-687-1943.  Thank you.

-Original Message-
From: openafs-info-ad...@openafs.org [mailto:openafs-info-ad...@openafs.org] On 
Behalf Of Andrew Deason
Sent: Tuesday, March 18, 2014 3:04 PM
To: openafs-annou...@openafs.org
Cc: openafs-info@openafs.org
Subject: [OpenAFS] Re: OpenAFS client crashes on RHEL 5.10 and RHEL 6.5

Due to the various bug reports filed about this issue, Red Hat has
indicated that they are considering this issue a regression in Red Hat
Enterprise Linux and will be providing a fix in at least RHEL 6.6 and an
RHEL 6.5 update. Red Hat has not yet indicated that a fix will be
available for RHEL 5, though they will probably be investigating a fix
for that version.

Customers with a Red Hat support contract are urged to follow up with
Red Hat support for more details and timelines. Customers that concerned
about this issue on RHEL 5 are strongly urgeed to file a bug with Red
Hat to ensure that this issue is fixed in RHEL 5.

When opening a case with Red Hat about this issue, it may be helpful to
reference the following bug IDs, though you may not be able to view any
information associated with them:

 - 1042731
 - 1063201
 - 1063198
 - 1053566
 - 1051867

In addition, Red Hat is maintaining the following page to provide
information about this issue:
https://access.redhat.com/site/solutions/721353.

Thank you to everyone that contacted Red Hat about this issue. I would
also like to thank Red Hat for being very cooperative and helpful when
trying to resolve this issue.


Also, note that while the fix that Red Hat is providing does appear to
completely fix this latest regression, I'm not sure if the general issue
of problems with OpenAFS' Linux mountpoint integration is completely
solved. We're still working on further improvements in this area to make
sure that problems like this cannot happen again in the future, as the
relevant code in Linux continues to evolve.

-- 
Andrew Deason
adea...@sinenomine.net
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[OpenAFS] Re: OpenAFS client crashes on RHEL 5.10 and RHEL 6.5

2014-03-18 Thread Andrew Deason
Due to the various bug reports filed about this issue, Red Hat has
indicated that they are considering this issue a regression in Red Hat
Enterprise Linux and will be providing a fix in at least RHEL 6.6 and an
RHEL 6.5 update. Red Hat has not yet indicated that a fix will be
available for RHEL 5, though they will probably be investigating a fix
for that version.

Customers with a Red Hat support contract are urged to follow up with
Red Hat support for more details and timelines. Customers that concerned
about this issue on RHEL 5 are strongly urgeed to file a bug with Red
Hat to ensure that this issue is fixed in RHEL 5.

When opening a case with Red Hat about this issue, it may be helpful to
reference the following bug IDs, though you may not be able to view any
information associated with them:

 - 1042731
 - 1063201
 - 1063198
 - 1053566
 - 1051867

In addition, Red Hat is maintaining the following page to provide
information about this issue:
https://access.redhat.com/site/solutions/721353.

Thank you to everyone that contacted Red Hat about this issue. I would
also like to thank Red Hat for being very cooperative and helpful when
trying to resolve this issue.


Also, note that while the fix that Red Hat is providing does appear to
completely fix this latest regression, I'm not sure if the general issue
of problems with OpenAFS' Linux mountpoint integration is completely
solved. We're still working on further improvements in this area to make
sure that problems like this cannot happen again in the future, as the
relevant code in Linux continues to evolve.

-- 
Andrew Deason
adea...@sinenomine.net
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[OpenAFS] Re: OpenAFS client crashes on RHEL 5.10 and RHEL 6.5

2014-03-17 Thread Andrew Deason
On Fri, 7 Mar 2014 10:03:14 -0600
Andrew Deason adea...@sinenomine.net wrote:

 It has been discovered that the OpenAFS client interacts poorly with a
 change to the Linux kernel introduced in Red Hat Enterprise Linux
 versions 5.10 and 6.5, which can cause a kernel panic with certain AFS
 access patterns. Sites may want to exercise caution when considering
 upgrading RHEL systems that are running OpenAFS clients.

Red Hat has indicated they will be providing an update to RHEL 6.5 to
fix this issue, and it will be fixed in 6.6 (I can no longer reproduce
our issue with their fix in place). Thanks to everyone that sent in bug
reports.

However, they have not given any specifics for anything in RHEL 5
(though they probably will do something about RHEL 5, but maybe not as
urgently). If you care about this wrt RHEL 5, you need to send in a bug
report specifically mentioning RHEL 5.

I'll collect some more specifics and send them to -announce when I'm
sure I'm allowed to send them; I just wanted to get this little bit of
information out. This also means that I consider the redoing how we
represent mountpoints work to be less urgent now (though it may still
be required in the future). I'm going to send some stuff to gerrit
shortly, but actually fixing all of the issues with it is a bit less
urgent.

-- 
Andrew Deason
adea...@sinenomine.net

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Re: [OpenAFS] Re: OpenAFS client crashes on RHEL 5.10 and RHEL 6.5

2014-03-17 Thread Rich Sudlow

On 03/17/2014 12:15 PM, Andrew Deason wrote:

On Fri, 7 Mar 2014 10:03:14 -0600
Andrew Deason adea...@sinenomine.net wrote:


It has been discovered that the OpenAFS client interacts poorly with a
change to the Linux kernel introduced in Red Hat Enterprise Linux
versions 5.10 and 6.5, which can cause a kernel panic with certain AFS
access patterns. Sites may want to exercise caution when considering
upgrading RHEL systems that are running OpenAFS clients.


Red Hat has indicated they will be providing an update to RHEL 6.5 to
fix this issue, and it will be fixed in 6.6 (I can no longer reproduce
our issue with their fix in place). Thanks to everyone that sent in bug
reports.

However, they have not given any specifics for anything in RHEL 5
(though they probably will do something about RHEL 5, but maybe not as
urgently). If you care about this wrt RHEL 5, you need to send in a bug
report specifically mentioning RHEL 5.

I'll collect some more specifics and send them to -announce when I'm
sure I'm allowed to send them; I just wanted to get this little bit of
information out. This also means that I consider the redoing how we
represent mountpoints work to be less urgent now (though it may still
be required in the future). I'm going to send some stuff to gerrit
shortly, but actually fixing all of the issues with it is a bit less
urgent.



Thanks Andrew

I checked the case I opened previously (01051867) it was for 6.5
although I did ask for Red Hat 5  6 supported.

Just opened another case specifically for RHELS 5.10 - case # 01055427

Rich


--
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University of Notre Dame
Center for Research Computing - Union Station
506 W. South St
South Bend, In 46601

(574) 631-7258 (office)
(574) 807-1046 (cell)
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[OpenAFS] Re: OpenAFS client crashes on RHEL 5.10 and RHEL 6.5

2014-03-12 Thread Andrew Deason
On Wed, 12 Mar 2014 08:19:22 -0700 (PDT)
Renata Maria Dart ren...@slac.stanford.edu wrote:

 Hi Andrew, we opened a ticket with RedHat, but it is
 not clear how to proceedare you thinking that we 
 should be asking them for a fix? 

If you're concerned about this, the way I would frame the discussion
with them is that you're asking if Red Hat can provide a workaround in
their kernel. One possible way they can maybe achieve that is to remove
the referenced change, since I am not really sure what this fixes (or
what its motivation was):

[RHEL5]
  - [fs] vfs: stop d_splice_alias creating directory aliases (J. Bruce 
  Fields) [785916]
[RHEL6]
  - [fs] vfs: stop d_splice_alias creating directory aliases (J. Bruce 
  Fields) [820446]

Alternatively, they can engage us in conversation about how OpenAFS can
more easily avoid this. J. Bruce Fields is already discussing this a
little on openafs-devel, so you could just point them at that or the
referenced central.org RT ticket.

-- 
Andrew Deason
adea...@sinenomine.net

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Re: [OpenAFS] Re: OpenAFS client crashes on RHEL 5.10 and RHEL 6.5

2014-03-12 Thread Renata Maria Dart
Thanks Andrew...we'll see what we can find out.

Renata

On Wed, 12 Mar 2014, Andrew Deason wrote:

On Wed, 12 Mar 2014 08:19:22 -0700 (PDT)
Renata Maria Dart ren...@slac.stanford.edu wrote:

 Hi Andrew, we opened a ticket with RedHat, but it is
 not clear how to proceedare you thinking that we 
 should be asking them for a fix? 

If you're concerned about this, the way I would frame the discussion
with them is that you're asking if Red Hat can provide a workaround in
their kernel. One possible way they can maybe achieve that is to remove
the referenced change, since I am not really sure what this fixes (or
what its motivation was):

[RHEL5]
  - [fs] vfs: stop d_splice_alias creating directory aliases (J. Bruce 
  Fields) [785916]
[RHEL6]
  - [fs] vfs: stop d_splice_alias creating directory aliases (J. Bruce 
  Fields) [820446]

Alternatively, they can engage us in conversation about how OpenAFS can
more easily avoid this. J. Bruce Fields is already discussing this a
little on openafs-devel, so you could just point them at that or the
referenced central.org RT ticket.

-- 
Andrew Deason
adea...@sinenomine.net

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Re: [OpenAFS] Re: OpenAFS client crashes on RHEL 5.10 and RHEL 6.5

2014-03-12 Thread Jeffrey Altman
As with any situation in which there are products from two vendors
involved it is critical that bug reports be opened by affected customers
with both vendors.  Only by receiving a significant number of bug
reports can a vendor decide to prioritize a work around, fix or
other change.

A large vendor with hundreds of thousands or millions of customers is
unlikely to prioritize a change if they determine that a small number of
customers would benefit.  This is especially true if the change would
impact a larger number of customers in some adverse way.

In this particular situation I am aware of several cases that have been
opened with Red Hat.  There can never be too many.

Jeffrey Altman


On 3/12/2014 12:49 PM, Renata Maria Dart wrote:
 Thanks Andrew...we'll see what we can find out.
 
 Renata
 
 On Wed, 12 Mar 2014, Andrew Deason wrote:
 
 On Wed, 12 Mar 2014 08:19:22 -0700 (PDT)
 Renata Maria Dart ren...@slac.stanford.edu wrote:

 Hi Andrew, we opened a ticket with RedHat, but it is
 not clear how to proceedare you thinking that we 
 should be asking them for a fix? 

 If you're concerned about this, the way I would frame the discussion
 with them is that you're asking if Red Hat can provide a workaround in
 their kernel. One possible way they can maybe achieve that is to remove
 the referenced change, since I am not really sure what this fixes (or
 what its motivation was):

 [RHEL5]
 - [fs] vfs: stop d_splice_alias creating directory aliases (J. Bruce 
 Fields) [785916]
 [RHEL6]
 - [fs] vfs: stop d_splice_alias creating directory aliases (J. Bruce 
 Fields) [820446]

 Alternatively, they can engage us in conversation about how OpenAFS can
 more easily avoid this. J. Bruce Fields is already discussing this a
 little on openafs-devel, so you could just point them at that or the
 referenced central.org RT ticket.

 -- 
 Andrew Deason
 adea...@sinenomine.net

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Re: [OpenAFS] Re: OpenAFS client crashes on RHEL 5.10 and RHEL 6.5

2014-03-12 Thread Renata Maria Dart
Hi Jeffmakes sense...we'll add more to our 2 cents with them.

Thanks,

Renata

On Wed, 12 Mar 2014, Jeffrey Altman wrote:

As with any situation in which there are products from two vendors
involved it is critical that bug reports be opened by affected customers
with both vendors.  Only by receiving a significant number of bug
reports can a vendor decide to prioritize a work around, fix or
other change.

A large vendor with hundreds of thousands or millions of customers is
unlikely to prioritize a change if they determine that a small number of
customers would benefit.  This is especially true if the change would
impact a larger number of customers in some adverse way.

In this particular situation I am aware of several cases that have been
opened with Red Hat.  There can never be too many.

Jeffrey Altman
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Re: [OpenAFS] Re: OpenAFS client crashes on RHEL 5.10 and RHEL 6.5

2014-03-12 Thread Ken Dreyer
I've opened Case #01053566 with Red Hat today for USGS.

- Ken


On Wed, Mar 12, 2014 at 11:12 AM, Renata Maria Dart
ren...@slac.stanford.edu wrote:
 Hi Jeffmakes sense...we'll add more to our 2 cents with them.

 Thanks,

 Renata

 On Wed, 12 Mar 2014, Jeffrey Altman wrote:

As with any situation in which there are products from two vendors
involved it is critical that bug reports be opened by affected customers
with both vendors.  Only by receiving a significant number of bug
reports can a vendor decide to prioritize a work around, fix or
other change.

A large vendor with hundreds of thousands or millions of customers is
unlikely to prioritize a change if they determine that a small number of
customers would benefit.  This is especially true if the change would
impact a larger number of customers in some adverse way.

In this particular situation I am aware of several cases that have been
opened with Red Hat.  There can never be too many.

Jeffrey Altman
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Re: [OpenAFS] Re: OpenAFS client crashes on RHEL 5.10 and RHEL 6.5

2014-03-12 Thread Rich Sudlow

On 03/12/2014 01:24 PM, Ken Dreyer wrote:

I've opened Case #01053566 with Red Hat today for USGS.

- Ken


Notre Dame also opened one a few days ago
#01051867.

Rich




On Wed, Mar 12, 2014 at 11:12 AM, Renata Maria Dart
ren...@slac.stanford.edu wrote:

Hi Jeffmakes sense...we'll add more to our 2 cents with them.

Thanks,

Renata

On Wed, 12 Mar 2014, Jeffrey Altman wrote:


As with any situation in which there are products from two vendors
involved it is critical that bug reports be opened by affected customers
with both vendors.  Only by receiving a significant number of bug
reports can a vendor decide to prioritize a work around, fix or
other change.

A large vendor with hundreds of thousands or millions of customers is
unlikely to prioritize a change if they determine that a small number of
customers would benefit.  This is especially true if the change would
impact a larger number of customers in some adverse way.

In this particular situation I am aware of several cases that have been
opened with Red Hat.  There can never be too many.

Jeffrey Altman

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--
Rich Sudlow
University of Notre Dame
Center for Research Computing - Union Station
506 W. South St
South Bend, In 46601

(574) 631-7258 (office)
(574) 807-1046 (cell)
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