Re: An OP-Tech experience
On Aug 28, 2013, at 1:57 PM, John johnsess...@yahoo.com wrote: I always buy local when it's possible. It's good for the economy; I don't have to mess with that stupid internet sales tax and if something goes wrong I've got someone nearby I can yell at about it. Thanks, John. My preference, too. In my desperation I knew that the two camera shops that I visit, Showcase and Wings, did not have the items I had order directly from OP-Tech, so I went ahead and checked Amazon. They had everything. I ordered it with two-day delivery. After doing so, the package sent by OP-Tech arrived. If I'd been a little more patient I could have saved myself the cost of the two-day shipping, but I was not in a being-patient state of mind at the time. I'll be able to get a refund from OP-Tech. I have been without an internet connection from Tuesday evening till about an hour ago. -- Eric Weir Decatur, GA USA eew...@bellsouth.net A man should be in the world as though he were not in it so that it will be no worse because of his life. - Wendell Berry -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: An OP-Tech experience
On Aug 28, 2013, at 1:57 PM, John johnsess...@yahoo.com wrote: I always buy local when it's possible. It's good for the economy; I don't have to mess with that stupid internet sales tax and if something goes wrong I've got someone nearby I can yell at about it. Thanks, John. My preference, too. In my desperation I knew that the two camera shops that I visit, Showcase and Wings, did not have the items I had order directly from OP-Tech, so I went ahead and checked Amazon. They had everything. I ordered it with two-day delivery. After doing so, the package sent by OP-Tech arrived. If I'd been a little more patient I could have saved myself the cost of the two-day shipping, but I was not in a being-patient state of mind at the time. I'll be able to get a refund from OP-Tech. I have been without an internet connection from Tuesday evening till about an hour ago. -- Eric Weir Decatur, GA USA eew...@bellsouth.net A man should be in the world as though he were not in it so that it will be no worse because of his life. - Wendell Berry -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: An OP-Tech experience
On Aug 27, 2013, at 8:53 PM, Joseph McAllister pentax...@mac.com wrote: USPS has been advertising on TV all month that they automatically track and insure ($50) all Priority Mail service now. As a matter of fact, they track the following for free - Priority Mail, Standard Post, and First-Class Mail parcels (electronic option). They only charge $.20 if postage is purchased online, $.90 at the post office. Most businesses use Standard Post (see how your first package was sent) for the low-cost option. Thanks, Joseph. I'll keep that in mind for the future. -- Eric Weir Decatur, GA USA eew...@bellsouth.net The most important thing is the tee-shirt. - Samara Alnafdage -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: An OP-Tech experience
I'd try a couple of Google searches - Decatur GA camera stores Atlanta area camera stores - and let my fingers do the walking; call 'em up and see if any of them have the Op-Tech products you're looking for. If you find one that's got it, then ask 'em for directions to their store (if you haven't already found it on Google Maps). I always buy local when it's possible. It's good for the economy; I don't have to mess with that stupid internet sales tax and if something goes wrong I've got someone nearby I can yell at about it. On 8/27/2013 8:29 PM, Eric Weir wrote: On Aug 27, 2013, at 1:04 PM, Matthew Hunt m...@pobox.com wrote: I would expect the credit card company to refund your money (performing a chargeback against OpTech). Getting the merchandise another way will be your problem--can you get what you need from BH or a local shop in time? Thanks, Matthew. I think OP-Tech will give me a refund if the order is not delivered after a month. At Steve's suggestion I'm going to be checking Amazon. Will check BH, and maybe Adorama, too. -- Eric Weir Decatur, GA USA eew...@bellsouth.net Uncertainty is an uncomfortable position, but certainty is an absurd one. - Voltaire -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
An OP-Tech experience
I placed two orders with OP-Tech on August 13 for stuff I wanted to take on the trip to England---a couple straps, a couple lens and filter pouches, and a camera body wrap. They were shipped the same day to my daughter's place in Pittsburgh, where I was going to be visiting during the time they were likely to be delivered. The first package arrived August 19. The other has still not arrived. I've called OP-Tech three times. I explained that I ordered the stuff to take on the trip. The initial response was, Be patient. The second time I was to get a call back from the guy who handles online orders. I never got a call back. When I initiated the call this morning the response was, We are not responsible for the fact that the package was not delivered. I like their products. Their customer service stinks. -- Eric Weir Decatur, GA USA eew...@bellsouth.net You keep on learning and learning, and pretty soon you learn something no one has learned before. - Richard Feynman -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: An OP-Tech experience
If they shipped FEDEX or UPS, they should be able to give you a tracking number so you find out where it is for yourself. I'm not so sure if the USPS provides that kind of tracking unless the shipper pays an extra fee for it. Most won't unless they have an option on their order page that allows you to pay extra to get it. On 8/27/2013 12:10 PM, Eric Weir wrote: I placed two orders with OP-Tech on August 13 for stuff I wanted to take on the trip to England---a couple straps, a couple lens and filter pouches, and a camera body wrap. They were shipped the same day to my daughter's place in Pittsburgh, where I was going to be visiting during the time they were likely to be delivered. The first package arrived August 19. The other has still not arrived. I've called OP-Tech three times. I explained that I ordered the stuff to take on the trip. The initial response was, Be patient. The second time I was to get a call back from the guy who handles online orders. I never got a call back. When I initiated the call this morning the response was, We are not responsible for the fact that the package was not delivered. I like their products. Their customer service stinks. -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: An OP-Tech experience
On Tue, Aug 27, 2013 at 12:10 PM, Eric Weir eew...@bellsouth.net wrote: When I initiated the call this morning the response was, We are not responsible for the fact that the package was not delivered. I suspect your credit card issuer would have a different opinion. -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: An OP-Tech experience
On Aug 27, 2013, at 12:33 PM, John johnsess...@yahoo.com wrote: I'm not so sure if the USPS provides that kind of tracking unless the shipper pays an extra fee for it. Most won't unless they have an option on their order page that allows you to pay extra to get it. It appears unwisely, I elected standard USPS shipping, i.e., w/o tracking. If I had known that if there were a delay in delivery this is how they would handle it, I would have elected another method. -- Eric Weir Decatur, GA USA eew...@bellsouth.net What is man without the beasts? If all the beasts were gone, men would die from a great loneliness of spirit. - Chief Seattle -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: An OP-Tech experience
On Aug 27, 2013, at 12:47 PM, Matthew Hunt m...@pobox.com wrote: I suspect your credit card issuer would have a different opinion. I'll check that out. I suspect unlikely that it will get the issue resolved satisfactorily, i.e., in time for the trip. -- Eric Weir Decatur, GA USA eew...@bellsouth.net Human coexistence and social life constitute the good common to us all from which and thanks to which all cultural and social goods derive. - Zygmunt Bauman -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: An OP-Tech experience
On Tue, Aug 27, 2013 at 12:56 PM, Eric Weir eew...@bellsouth.net wrote: I suspect your credit card issuer would have a different opinion. I'll check that out. I suspect unlikely that it will get the issue resolved satisfactorily, i.e., in time for the trip. I would expect the credit card company to refund your money (performing a chargeback against OpTech). Getting the merchandise another way will be your problem--can you get what you need from BH or a local shop in time? -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: An OP-Tech experience
on 2013-08-27 10:10 Eric Weir wrote I like their products. Their customer service stinks. i doubt Op-tech does a lot of direct sales; the Op-tech products i've bought have been from a local camera store (Denver Pro Photo) but i've also seen their products on sites like Amazon; if i needed something from Op-tech that i couldn't get locally, i would probably use Amazon, and use their fast shipping if necessary - you could still do that if you are pretty sure the shipment was lost -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: An OP-Tech experience
On Aug 27, 2013, at 7:37 PM, steve harley p...@paper-ape.com wrote: i doubt Op-tech does a lot of direct sales; the Op-tech products i've bought have been from a local camera store (Denver Pro Photo) but i've also seen their products on sites like Amazon; if i needed something from Op-tech that i couldn't get locally, i would probably use Amazon, and use their fast shipping if necessary - you could still do that if you are pretty sure the shipment was lost. Thanks, Steve. That didn't occur to me. I assumed direct purchase from them would be quickest. That that's not the case became obvious when I called back a second time today to see if I could place a duplicate order, have it shipped second-day UPS, and return the first order for a refund if it is ever delivered. They said, Of course. The catch was it would take them* two days* to get an estimate of the cost of second-day UPS shipping. I'll check Amazon. Thanks for the suggestion, - Eric Weir Decatur, GA USA eew...@bellsouth.net With an ounce of willingness, everything can change. - Kim -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: An OP-Tech experience
On Aug 27, 2013, at 1:04 PM, Matthew Hunt m...@pobox.com wrote: I would expect the credit card company to refund your money (performing a chargeback against OpTech). Getting the merchandise another way will be your problem--can you get what you need from BH or a local shop in time? Thanks, Matthew. I think OP-Tech will give me a refund if the order is not delivered after a month. At Steve's suggestion I'm going to be checking Amazon. Will check BH, and maybe Adorama, too. -- Eric Weir Decatur, GA USA eew...@bellsouth.net Uncertainty is an uncomfortable position, but certainty is an absurd one. - Voltaire -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: An OP-Tech experience
Eric - USPS has been advertising on TV all month that they automatically track and insure ($50) all Priority Mail service now. As a matter of fact, they track the following for free - Priority Mail, Standard Post, and First-Class Mail parcels (electronic option). They only charge $.20 if postage is purchased online, $.90 at the post office. Most businesses use Standard Post (see how your first package was sent) for the low-cost option. On Aug 27, 2013, at 17:29 , Eric Weir wrote: On Aug 27, 2013, at 1:04 PM, Matthew Hunt m...@pobox.com wrote: I would expect the credit card company to refund your money (performing a chargeback against OpTech). Getting the merchandise another way will be your problem--can you get what you need from BH or a local shop in time? Thanks, Matthew. I think OP-Tech will give me a refund if the order is not delivered after a month. At Steve's suggestion I'm going to be checking Amazon. Will check BH, and maybe Adorama, too. -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
