Re: [SGD-Users] Printing from unix app to windows client
Looks as if the jobs are stuck in CUPS and haven't made it to SGD; that's why they don't show up in tarantella print list. Anything relevant in /opt/tarantella/var/log, or in the CUPS logs (probably somewhere like /var/log/cups)? It might be worth upping the CUPS LogLevel (in /etc/cups/cupsd.conf) and restarting the CUPS daemon to see if that produces any more useful info. -FB On 6 Mar 2008, at 11:50, Andreas Höschler wrote: Hi all, I am trying to setup sgd printing for a Solaris 10 server running sgd 4.20.977 and a windows xp client running the native windows client. The Windows XP machine has a default printer. I can print to trhat using the Editor application. On the Solaris server I installed cups and made sgd cups aware as follows: /opt/tarantella/bin/scripts/prtinstall.en.sh --cups yes -- gsbindir /usr/local/bin ... You have created a Secure Global Desktop CUPS printer. Ensure you have enabled CUPS raw printing by editing /etc/cups/mime.convs and / etc/cups/mime.types. These files contain comments explaining how to do this (search for 'raw'). I modified /etc/cups/mime.convs and /etc/cups/mime.types as follows: pico /etc/cups/mime.convs application/octet-streamapplication/vnd.cups-raw 0 - pico /etc/cups/mime.types application/octet-stream I then did lp Test.ps in a sgd session (native client on windows -- sgd server on Solaris). lpstat -p printer tta_printer is idle. enabled since Jan 01 00:00 lpq tta_printer is ready and printing RankOwner Job File(s) Total Size active ahoesch 1 (stdin) 102400 bytes 1st ahoesch 2 (stdin) 102400 bytes Looks good so far but nothing is printed on the default printer of the windows machine. /opt/tarantella/bin/tarantella print list roehrs-sf280.smartsoft.de: No print jobs currently spooled. /opt/tarantella/bin/tarantella print status roehrs-sf280.smartsoft.de: - Printing services available - Jobs spooled: 0 Total jobs spooled: 0 lpq still shows me the two prit jobs. Shouldn't I see the print job with tarantella print status as well? What am I missing? Thanks a lot! Regards, Andreas ___ SGD-Users mailing list SGD-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sgd-users ___ SGD-Users mailing list SGD-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sgd-users
Re: [SGD-Users] SGD 4.4: Can't connect from outside network
Mohamed, On 22 Feb 2008, at 04:19, Mohamed Ali wrote: Dear forum users, I have installed SGD 4.4 in my SFT2000 server. The hostname is portal-01. Here are the features i have configured: 1) Securing Connections Between Client Devices and SGD Servers 2) Securing the Connection Between a Web Browser and a Web Server on the SGD Host 3) Firewall Traversal (Firewall Forwarding) 4) Configure SGD to use TCP port 443 for encrypted connections. 5) Configure each SGD Web Server in the array to bind to localhost: 443. 6) Configure each SGD server in the array to forward HTTP traffic to localhost:443. 7) I edited External DNS Names ( *:portal-01.esuria.com.bn *:portal.esuria.com.bn ) Note: Our FW admin has NAT the public IP 202.160.14.43 to 172.16.3.82( portal-01 ) and allowed port 80 443 only. Outcome: 1) I can successfully login to SGD via http and https from my internal network( 172.16.2.x ) 2) I tried http to SGD, enter username and password but it failed with error message Cannot connect to the server portal-01.esuria.com.bn:443 . 3) Also from outside Network, i tried using https and this time i don't even see the username and password page but its came out with message The connection has timed out . 4) From outside Network laptop, in the command prompt, i typed telnet portal-01.esuria.com.bn 80 or telnet portal.esuria.com.bn 80 and the connection responded. 5) Outside network, i typed telnet portal-01.esuria.com.bn 443 or telnet portal.esuria.com.bn 443, the results shows Could not open connection to the host, on port 443: Connect failed . To add more datapoints, I can successfully reach: http:portal-01.esuria.com.bn/sgd/ https://portal-01.esuria.com.bn/sgd/ and http://portal.esuria.com.bn/sgd/ https://portal.esuria.com.bn/sgd/ Obviously this is from the outside Network (Internet). I can't look any further into this without credentials but thought you should know that the Web server looks correct. So I can't explain Outcome 3), 4) or 5). Check your client-side proxy configuration and that you're resolving names as expected on the outside network. -FB ___ SGD-Users mailing list SGD-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sgd-users
Re: [SGD-Users] SGD 4.4: StarOffice7 can't choose PDF Printer or Viewer
Make sure you follow the steps described at: http://docs.sun.com/source/820-2550/printing_pdfprint.html especially the bit about http://docs.sun.com/source/820-2550/ printing_prtinstall_script.html - FB On 10 Dec 2007, at 10:20, Mohamed Ali wrote: Dear SGD Users, I have added StarOffice and Microsoft Office applications in my SGD webtop portal. Say if i launch MS Office Word and type any words then when i choose print and i can choose PDF Printer or PDF Viewer. The same when i launched and type any words in StarOffice7, click print and choose the printer but i cannot find PDF Printer or Viewer. The only printer i can see in StarOffice is Generic Printer and _default printer. Please take note: 1) MS Office installed in my TS server( w2003 server ) 2) StarOffice7 pre-installed in my SGD 4.4 server( Solaris 10 08/07) Do i have to configure anything in StarOffice to be able to see the PDF printers? Thanks. -- # Yours Sincerely, # Mohamed Ali Bin Abdullah. ___ SGD-Users mailing list SGD-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sgd-users ___ SGD-Users mailing list SGD-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sgd-users
Re: [SGD-Users] SGD 4.4?
Martin, - The 4.40 release (yesterday's) no longer supports *any* native client; this isn't simply a support issue, the infrastructure that supported the Classic Webtop and Native Clients has been removed, and so these client types will not be able to connect to a 4.40 server. Ah - that presumably means that access from e.g. Windows Mobile devices is no longer possible? or is there another way to access from such PDAs. AFAIK there was only a native client for these? The rumour is that a Windows Mobile client for 4.4 is in the works. With the /sgd or tcc client, there's basically two parts of the client - a Client Helper applet, and a native binary component. The Client Helper installs and starts the native binary client, as well as various other housekeeping type activities; the native component, (named the tcc on windows, or ttatcc on other platforms), generally does all out-of-place windows displays, that is, applications windows which are not displayed in the web browser. For applications that display within the web browser (display using = webtop or new browser), then client-side Java is used. Presume this change has no impact on accessing SGD from Macs? Linux? With 4.4 all apps are out of place. -FB ___ SGD-Users mailing list SGD-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sgd-users
Re: [SGD-Users] SGD 4.4?
With 4.4 all apps are out of place. Which means we can no longer connect from a Mac? :-( Not true. Yours truly (FatBloke) runs a MacBook Pro just fine with SGD 4.4. I run Safari and launch apps just fine. The TCC is admittedly an X11 app so you do need X11.app. By the way, what about using an iPhone as an SGD client? I have one and tried it. It of course does not work. The Loading... dialog never turns to the expected login panel. I assume that Safari on the iPhone does not allow Java. However, that would be it. Can I hope that we will sometime be able to connect to a SGD server with an iPhone? iPhone as a client is not on the radar, partly because of the Apple resistance to native iPhone apps. But I'm told that Sun is monitoring the situation. Increasing screen real estate and input methods are making the prospect of phone-driven desktop apps more likely. -FB ___ SGD-Users mailing list SGD-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sgd-users
Re: [SGD-Users] Some basic questions regarding SGD
Andreas, The installer detects which services (telnet, ssh) are available for use. I'm guessing that you have telnet disabled so ssh is being used. As ssh needs a place to put fingerprint info, it is best to create a homedir for ttasys. -FB On 1 Nov 2007, at 23:01, Andreas Höschler wrote: Hi all, while installing, SGD seems to automatically determine a preferred connection method for FullScreen, Object Manager, Array Manager,... On earlier versions of Solaris that was telnet. When installing the exact same version of SGD on a more recent Solaris 10, the connection method defaults to ssh. Can anybody confirm this? We used to setup the required SGD accounts as follows: groupadd -g 1000 ttaserv useradd -u 1000 -g ttaserv -s /bin/sh ttaserv useradd -u 1001 -g ttaserv -s /bin/sh ttasys passwd -l ttaserv passwd -l ttasys So we don't have home dirs for ttaserv and ttasys. When starting Object Manager or any other app with ssh as connection method we get Could not create directory '/home/ttasys/.ssh The authenticity of host ... can't be established. RSA key ... Are you sure ... Failed to add the host to the list of known hosts (/home/ ttasys/.ssh/known_hosts). echo - SYNC- Launch timed out Well, that's no wonder. What's the correct approach to fix this. Shall I create home dirs for ttaserv and ttasys or ...? Thanks, Andreas ___ SGD-Users mailing list SGD-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sgd-users ___ SGD-Users mailing list SGD-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sgd-users
Re: [SGD-Users] 2 SGD boxes, problems...
The 405 message is the web server objecting to a http request. Check the apache and tomcat logs for clues in /opt/tarantella/webserver/apache/*/logs /opt/tarantella/webserver/tomcat/*/logs -FB On 16 Oct 2007, at 05:40, Remold Krol | Everett wrote: Just some things to check on Box 1: After a 'tarantella stop' are there still processes running? (ps - ef | grep tarantella | grep -v webserver) Try a hard stop of tarantella /opt/tarantella/bin.tarantella stop -- kill Restart the webserver (/opt/tarantella/bin/tarantella webserver restart) Is there also a reverse DNS (PTR) record for the new A record (proper.address.com)? There should be one. Is there a name configured on the webserver? (/opt/tarantella/ webserver/apache/version/conf/httpd.conf) This is not a complete list, but just a start ;) - Remold | Everett At 05:10 16-10-2007, you wrote: Box 1 (the critical one, with customers on it): An old DNS alias expired and SGD access was lost, so we created a proper A record in DNS for them to replace it. Modified the address in the array manager as well (moved the *:alias.name.com to *:proper.address.com). Restarted Tarantella. After the client loads on connecting to the server, I get a HTTP 405 error; method not supported). Any ideas on how to fix this, or at least where I should be looking, a quick glance at the logs tonight didn't reveal anything interesting to me? Lots of custom config on this one, REALLY don't want to have to wipe it out and start over! Already had to rebuild this SGD server once this year when the server crashed and mangled one of the config files, was NOT a pleasant experience (12 straight hours on site, no food, very upset customers, on and off the phone with Sun for about 8 hours of it, actually completely killed my cellphone battery and had to go find another cellphone during the process.). Really hoping that tomorrow isn't a repeat. Out of ideas for tonight on this one... :-( Box 2 (not critical, just my remote access to the office and a demo box): SGD failed over the weekend (again) when nobody was even using this machine. Last time this happened I had to uninstall --purge and reinstall. So frustrated with all the bizarre SGD issues with that box (whitebox x64 machine, over the last year I've reinstalled SGD due to random failures more times than I can count) that I decided to just take it out of production and move SGD onto our trusty v250 SPARC SRS machine that has never given me a problem... Fresh install on the v250 is giving me basically the same problem as the above customer's box (but the log file is listing licensing server failures, despite the thing seeming to know exactly how many licenses it has)! Far less critical here, I can live with X over ssh, but still would be nice to have it working since we spent the $$$ for licenses... Plan is to uninstall --purge and try again from the beginning one more time... Thanks, --Brian ___ SGD-Users mailing list SGD-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sgd-users ___ SGD-Users mailing list SGD-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sgd-users ___ SGD-Users mailing list SGD-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sgd-users
Re: [SGD-Users] 2 SGD boxes, problems...
The 405 message is the web server objecting to a http request. Check the apache and tomcat logs for clues in /opt/tarantella/webserver/apache/*/logs /opt/tarantella/webserver/tomcat/*/logs -FB On 16 Oct 2007, at 05:40, Remold Krol | Everett wrote: Just some things to check on Box 1: After a 'tarantella stop' are there still processes running? (ps - ef | grep tarantella | grep -v webserver) Try a hard stop of tarantella /opt/tarantella/bin.tarantella stop -- kill Restart the webserver (/opt/tarantella/bin/tarantella webserver restart) Is there also a reverse DNS (PTR) record for the new A record (proper.address.com)? There should be one. Is there a name configured on the webserver? (/opt/tarantella/ webserver/apache/version/conf/httpd.conf) This is not a complete list, but just a start ;) - Remold | Everett At 05:10 16-10-2007, you wrote: Box 1 (the critical one, with customers on it): An old DNS alias expired and SGD access was lost, so we created a proper A record in DNS for them to replace it. Modified the address in the array manager as well (moved the *:alias.name.com to *:proper.address.com). Restarted Tarantella. After the client loads on connecting to the server, I get a HTTP 405 error; method not supported). Any ideas on how to fix this, or at least where I should be looking, a quick glance at the logs tonight didn't reveal anything interesting to me? Lots of custom config on this one, REALLY don't want to have to wipe it out and start over! Already had to rebuild this SGD server once this year when the server crashed and mangled one of the config files, was NOT a pleasant experience (12 straight hours on site, no food, very upset customers, on and off the phone with Sun for about 8 hours of it, actually completely killed my cellphone battery and had to go find another cellphone during the process.). Really hoping that tomorrow isn't a repeat. Out of ideas for tonight on this one... :-( Box 2 (not critical, just my remote access to the office and a demo box): SGD failed over the weekend (again) when nobody was even using this machine. Last time this happened I had to uninstall --purge and reinstall. So frustrated with all the bizarre SGD issues with that box (whitebox x64 machine, over the last year I've reinstalled SGD due to random failures more times than I can count) that I decided to just take it out of production and move SGD onto our trusty v250 SPARC SRS machine that has never given me a problem... Fresh install on the v250 is giving me basically the same problem as the above customer's box (but the log file is listing licensing server failures, despite the thing seeming to know exactly how many licenses it has)! Far less critical here, I can live with X over ssh, but still would be nice to have it working since we spent the $$$ for licenses... Plan is to uninstall --purge and try again from the beginning one more time... Thanks, --Brian ___ SGD-Users mailing list SGD-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sgd-users ___ SGD-Users mailing list SGD-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sgd-users ___ SGD-Users mailing list SGD-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sgd-users
Re: [SGD-Users] Cannot start applications
Andreas, I don't recognize those package names. What version are you using? Current version is 4.31 available from http://www.sun.com/download/ products.xml?id=463f5842 and has names like: tta-4.31-905.sol-sparc.pkg.gz -FB On 10 Oct 2007, at 11:46, Andreas Höschler wrote: Hello all, I have installed SGD on a Soalris 10 Sparc box as usual pkgadd -d ttaspso.pkg pkgadd -d ttasecurespso.pkg pkgadd -d temspso.pkg and then tried to login as root. Logging in works but I can't start any application on the ttwebtop. When I try to start ObjectManager I get ... Starting the application... # Connected Exception in thread main java.lang.ExceptionInInitializerError Caused by: java.awt.HeadlessException: No X11 DISPLAY variable was set, but thsi program ... Connection to ... closed. Any idea why this fails? Thanks, Andreas ___ SGD-Users mailing list SGD-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sgd-users ___ SGD-Users mailing list SGD-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sgd-users
Re: [SGD-Users] windows connections dying - but resumable
Does the same thing happen from different client types? e.g, Windows client vs Mac/Linux/Solaris client On 11 Sep 2007, at 17:10, Christian McHugh wrote: Are there any more ideas on the list? I have tried removing and reinstalling the windows enhancement module to no avail. Am I forced to just give up on seamless windows? Thanks, Christian McHugh ___ SGD-Users mailing list SGD-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sgd-users ___ SGD-Users mailing list SGD-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sgd-users
Re: [SGD-Users] SGD JServer failure.
You should report this to Sun. - FB On 6 Sep 2007, at 14:09, Brian Knoblauch wrote: Well, it appears that our SSGD server here failed sometime over the holiday weekend/early this week... Unsure exactly when, since I haven't used it since last Friday! Anyways, here's what the error log generates when I try to restart it: - 2007/09/06 08:53:41.996 (pid 17171) proxy/server#0 Sun Secure Global Desktop Software (4.31) FATAL ERROR: The program has encountered an error that means it cannot continue. It will now exit. A technical description is given below to help establish the cause. The JServer failed to restart. The Secure Global Desktop server cannot continue to run. Fix the problem which caused the JServer to fail to start. - Then the stdouterr.log contains: - 2007/09/06 09:04:37.086 (pid 1551) audit/license/ fatalerror#1189083877086 Sun Secure Global Desktop Software (4.31) FATAL ERROR: An exception occurred while initialising licensing: java.lang.ClassCastException: [Ljava.lang.Object; cannot be cast to java.io.ObjectStreamClass at java.io.ObjectInputStream.readClassDesc (ObjectInputStream.java:1490) at java.io.ObjectInputStream.readArray (ObjectInputStream.java:1624) at java.io.ObjectInputStream.readObject0 (ObjectInputStream.java:1323) at java.io.ObjectInputStream.readArray (ObjectInputStream.java:1667) at java.io.ObjectInputStream.readObject0 (ObjectInputStream.java:1323) at java.io.ObjectInputStream.defaultReadFields (ObjectInputStream.java:1945) at java.io.ObjectInputStream.readSerialData (ObjectInputStream.java:1869) at java.io.ObjectInputStream.readOrdinaryObject (ObjectInputStream.java:1753) at java.io.ObjectInputStream.readObject0 (ObjectInputStream.java:1329) at java.io.ObjectInputStream.defaultReadFields (ObjectInputStream.java:1945) at java.io.ObjectInputStream.readSerialData (ObjectInputStream.java:1869) at java.io.ObjectInputStream.readOrdinaryObject (ObjectInputStream.java:1753) at java.io.ObjectInputStream.readObject0 (ObjectInputStream.java:1329) at java.io.ObjectInputStream.readObject (ObjectInputStream.java:351) at java.util.Hashtable.readObject(Hashtable.java:859) at sun.reflect.GeneratedMethodAccessor8.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke (DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at java.io.ObjectStreamClass.invokeReadObject (ObjectStreamClass.java:974) at java.io.ObjectInputStream.readSerialData (ObjectInputStream.java:1846) at java.io.ObjectInputStream.readOrdinaryObject (ObjectInputStream.java:1753) at java.io.ObjectInputStream.readObject0 (ObjectInputStream.java:1329) at java.io.ObjectInputStream.defaultReadFields (ObjectInputStream.java:1945) at java.io.ObjectInputStream.readSerialData (ObjectInputStream.java:1869) at java.io.ObjectInputStream.readOrdinaryObject (ObjectInputStream.java:1753) at java.io.ObjectInputStream.readObject0 (ObjectInputStream.java:1329) at java.io.ObjectInputStream.readArray (ObjectInputStream.java:1667) at java.io.ObjectInputStream.readObject0 (ObjectInputStream.java:1323) at java.io.ObjectInputStream.defaultReadFields (ObjectInputStream.java:1945) at java.io.ObjectInputStream.readSerialData (ObjectInputStream.java:1869) at java.io.ObjectInputStream.readOrdinaryObject (ObjectInputStream.java:1753) at java.io.ObjectInputStream.readObject0 (ObjectInputStream.java:1329) at java.io.ObjectInputStream.defaultReadFields (ObjectInputStream.java:1945) at java.io.ObjectInputStream.readSerialData (ObjectInputStream.java:1869) at java.io.ObjectInputStream.readOrdinaryObject (ObjectInputStream.java:1753) at java.io.ObjectInputStream.readObject0 (ObjectInputStream.java:1329) at java.io.ObjectInputStream.readObject (ObjectInputStream.java:351) at com.sco.tta.server.license.SlaveOnlyLicenseModel.readSamplesWindow (SlaveOnlyLicenseModel.java:282) at com.sco.tta.server.license.SlaveOnlyLicenseModel.init (SlaveOnlyLicenseModel.java:189) at com.sco.tta.server.license.SlaveOnlyLicenseModel.init (SlaveOnlyLicenseModel.java:158) at com.sco.tta.server.license.LicenseModel.init (LicenseModel.java:90) at com.sco.tta.server.license.ViewsSpaceMonitor.init (ViewsSpaceMonitor.java:85) at com.sco.tta.server.license.ViewsSpaceMonitor.startLicensing (ViewsSpaceMonitor.java:132) at com.sco.tta.server.license.ArrayMonitor.newMasters (ArrayMonitor.java:88) at com.sco.tta.server.license.ArrayMonitor.init (ArrayMonitor.java:45) at com.sco.tta.server.license.ArrayMonitor.initLicensing (ArrayMonitor.java:114) at
Re: [SGD-Users] SGD 4.31 + Support PDA
What is the support PDA models and support PDA OS for accessing SGD 4.31 or earlier version software ? There's a Windows Mobile client for ARM based Phone and PDA devices. (which is most of them) http://www.sun.com/download/products.xml?id=433240e1 No specific models are listed because the client works against the platform, much as Sun don't specify which Windows PCs are supported. -FB ___ SGD-Users mailing list SGD-Users@filibeto.org http://www.filibeto.org/mailman/listinfo/sgd-users
