Re: [sniffer] Last chance to renew at the old price!

[J.D. Springer]

The short notice is a little disappointing. However it is the justifications that are indicating that the provider of this solution is may no longer a viable business that really concerns me. Sounds like we need to start looking for Plan "B" today. J.D. Michael Murdoch wrote: Hi Dave, Your license is set to expire on 01/26/2006, so if receive the renewal before the end of the year. Your cost will be the same as your last renewal. Again, we are grandfathering and giving consideration to our existing clients. If you wait until after the 1st, your educational cost will be 10% off the new retail of $ 495.00. Again and finally, this increase is needed if we are to remain a viable business that is able to provide you with a quality product/service and enhancements. And, just to clarify the percentage of the price increase, it is actually a 34% increase in retail or $ 170.00 per year. I know that they may still seem like a lot to some of you, but it is either this or get out of the business. I trust and hope you will all understand. That's all that I have left to say as we have to get back to work keeping your in-boxes clean. ;-) Thank you all for your business and support. Have a great New Year! Best wishes, Mike Murdoch ARM Research Labs, LLC The Sniffer Team Tel. 850-932-5338 x303 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:42 PM To: sniffer@SortMonster.com Cc: 'Pete McNeil' Subject: RE: [sniffer] Last chance to renew at the old price! Thanks for the explaination. While this is all fine and good, the reality is that many IT shops are on fixed budgets outside of their control. I can justify a 10-15% increase to our CFO, but over 50% will get shot down immediately. The fact that you haven't raised prices in years is noble, but if you need additional revenue, you should phase the increases in over a period of time, or a modest increase each year. Some customers simply can not turn up the cash buckets into over-drive whenever you deem you need a substantial cash influx. You've got a great product, and I would really hate to lose it as a tool. What will the Educational Institution pricing look like? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Michael Murdoch Sent: Tuesday, December 27, 2005 2:14 PM To: sniffer@SortMonster.com Cc: Pete McNeil Subject: RE: [sniffer] Last chance to renew at the old price! Importance: High Hi Folks, Actually, here is some more detail as to the reasons for the price increase. In addition, please bear in mind that that prices haven't been raised in approximately 2 years and even with this increase we are priced very competitively. The new feature/benefits and more to come are as follows: * In the past 6 months we have more than doubled the number of updates per day and we will continue to increase our bandwidth and the speed of our updates. * We have more than tripled our staff to improve our monitoring, support, and rule generation capabilities. Come January, we are again doubling this staff as the black-hats have gotten much more sophisticated and this has become a 24x7 battle. Even Pete needs to sleep sometimes. :-) * We are adding new R&D programs for AFF/419 spam and Malware mitigation (many of the results from these projects have already been implemented). * During this next year as part of our continuous improvement policy we will continue to roll out new features and enhancements such as fully automated reporting, in-band real-time updates, an optimized message processing pipeline, image and file attachment tagging, advanced header structure analysis, enhanced adaptive heuristics, improved machine learning systems, real-time wave-front threat detection, and many more... It's important to recognize that many of our improvements don't require new software to be installed on the client side since they are delivered through rulebase enhancements. Though this often causes our work to go unnoticed, it is actually a design feature since it means that your installation requires very little maintenance. This translates to lowered administration costs and higher reliability. As a result of this "reliability-first" design strategy, it may not always be obvious that our service is constantly being improved and enhanced - we never stand still ;-) We'd hate to see any of you go, but please do compare us with other services. I'm sure that you'll find we're well worth the money, but it's always good to keep your options open. In fact, best practice these days for spam filtering is to use a blended approach that leverages many services. We personally encourage that for best results. Please let me know if you have any questions. Thank you for your feedback and business! Sincerely Michael Murdoch The Sniffer Team ARM Research Labs, LLC Tel. 850-932-5338 x303 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Fox, Thomas Sent: Tuesday, December 27, 2005 1:03 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! I said the same thing, and the response was, basically, "We haven't raised the price in a long time, we need the money, like it or lump it." -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Dave Koontz Sent: Tuesday, December 27, 2005 1:57 PM To: sniffer@SortMonster.com Subject: RE: [sniffer] Last chance to renew at the old price! Pete, why over a 50% increase? That seems rather drastic.... -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Pete McNeil Sent: Tuesday, December 27, 2005 12:42 PM To: sniffer@sortmonster.com Subject: [sniffer] Last chance to renew at the old price! Hello Sniffer folks, This is just a friendly reminder that prices will be going up January 1. You can add a year to your SNF subscription at the current price if you renew before January 1. Details are here: https://www.armresearch.com/message-sniffer/forms/form-renewal.asp Thanks, _M Pete McNeil (Madscientist) President, MicroNeil Research Corporation Chief SortMonster (www.sortmonster.com) Chief Scientist (www.armresearch.com) This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html --- [This E-mail scanned for viruses by Declude Virus at ACSMail.AlbrightConsulting.com] -- -- J.D. Springer Albright Consulting Services, Inc. mailto:[EMAIL PROTECTED] http://www.AlbrightConsulting.Com -- This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html