Re: [ubuntu-marketing] Making Canonical's/Ubuntu's contributions more visible

2008-05-25 Thread Matthew Nuzum
On Fri, May 23, 2008 at 4:36 AM, Przemysław Kulczycki
[EMAIL PROTECTED] wrote:
 Now let's get to the point.
 One of the often accusations against Ubuntu is that it only takes from
 other
 projects (Debian, Red Hat, Novell/Suse...) and doesn't give back
 anything.
 Ubuntu should make it more visible for others to see what does it
 contribute
 to upstream/floss community.

 Good. I hope something will be done about it ASAP.
 Reading all those comments about Ubuntu not contributing anything is really
 irritating.


Let's start a wiki page at:
https://wiki.ubuntu.com/Website/Content/UbuntuContributions

As the content on this page matures I'll sync it over to the main
ubuntu website.

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Re: Incomplete with no response 30 days

2008-05-25 Thread Sarah Hobbs

HggdH wrote:

We also discussed what the solution should be. ScottK is going
to mail the ubuntu-devel-discuss with the proposal that we came
up with. If that is accepted then the changes will be announced
here.


I am not quite sure I understand. So the proposal will be discussed by
developers without input from triagers? Frankly, I do not agree.

Since I think this will start another heavy discussion, I am also
copying ubuntu-devel-discuss here. But, certainly, alienating bug-squad
is not right.

..hggdh..


Whoever said that the bug triagers could not contribute to 
-devel-discuss?  For that matter, whoever said that they do not do so 
already?


But, again, i'd point out what Reinhart has eloquently said:

 I'm sorry, but I may have misunderstood something. I thought the point
 of the bugsquad team was to make the live of developers easier and not
 more complicated.

 Clearly these bugs cause misunderstanding on the bugsquad team. I
 therefore thing these type of bugs need to be discussed with the
 developers who have to work with them (which basically means all
 developers). Since you cannot expect all developers to read this mailing
 list, I'd suggest starting that discussion on ubuntu-devel.


There seems to be an attitude of screw the developers, we are the 
mighty bug squad, and can do what we like here.


But really, isn't the job of the bug squad to get bugs into a good state 
of triage, so they can be dealt with by the developers?  Does it not 
make sense, therefore, to listen to what the developers want the bug 
squad to do to the bugs, in a general sense, and then for the bug squad 
to go away and deal with the specifics?


I don't think the bug squad should have the right to say we will make 
the rules, everyone else must follow them, as, while there are many bug 
squad people (yes, developers are still bug squad too), the bug squad 
does not put real bugs (ie, not invalid, etc) in a final state, so 
someone always has to come after them, and touch the bugs afterwards. 
This is not the case for developers.


For those who are interested in getting the bugs into a final, finished 
state, in the bug squad, you may want to look at becoming developers 
yourselves.


Just my AUD $0.02, from another fellow member of the bug squad and developer

Hobbsee



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Re: Incomplete with no response 30 days

2008-05-25 Thread Milan Bouchet-Valat
Le dimanche 25 mai 2008 à 18:33 +1000, Sarah Hobbs a écrit :
snip
 There seems to be an attitude of screw the developers, we are the 
 mighty bug squad, and can do what we like here.
The contrary can be true as well, but that's absolutely not the point
here. ;-)

 But really, isn't the job of the bug squad to get bugs into a good state 
 of triage, so they can be dealt with by the developers?  Does it not 
 make sense, therefore, to listen to what the developers want the bug 
 squad to do to the bugs, in a general sense, and then for the bug squad 
 to go away and deal with the specifics?
 
 I don't think the bug squad should have the right to say we will make 
 the rules, everyone else must follow them, as, while there are many bug 
 squad people (yes, developers are still bug squad too), the bug squad 
 does not put real bugs (ie, not invalid, etc) in a final state, so 
 someone always has to come after them, and touch the bugs afterwards. 
 This is not the case for developers.
I don't see the need here to oppose bug triager and developers here - yes, 
developers are members of the bug squad too, and the only aim of all these 
groups is to make Ubuntu work right. For this we need rule the best cooperation 
between all classes of contributors. And bug triagers are a really diverse 
group, from which you cannot expect to master every Ubuntu trick.

The bug squad is not here to serve developers, but precisely to get
needed information so that bugs are made useful to them. Developers also
should make the life of bug triagers easier since their own work depends
on the bug squad efficiency.

As Henrik Nilsen Omma summed it up [1], there's just a need to find
better conventions in order to make special bugs (sync requests...)
conform to the general convention. No need to hurt anyone here:
developers could simply use Confirmed instead of Incomplete when
waiting for more information that *they will get by themselves*, and not
from any user; Triaged and In progress are still here for more
advanced states. And surely assigning bugs when somebody is taking care
of a bug, even if no work is going on would help, since other developers
that may want to work on the bug will know what kind of special tricks
are involved.

Hope we can find a common rule


1: http://lists.ubuntu.com/archives/ubuntu-bugsquad/2008-May/000854.html




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Re: Should default keyboard be based on location?

2008-05-25 Thread Markus Hitter

Am 24.05.2008 um 22:20 schrieb Evan:

 While living in Germany might point towards the use of a german- 
 layout keyboard, any decision really depends on what percent of  
 German users actually use german-layout keyboards.

Calculate with some 99%. Every PC offered comes with a german  
keyboard by default and only few vendors allow to change to an  
english layout. This holds true for even smaller markets like german- 
speaking switzerland.

 However, it is my guess that the standard US-English layout is  
 common enough that it makes sense to leave this as-is.

The reason, germans don't scream is, characters are almost the same  
on the german vs. the english keyboard. Punctuation ()§$ is  
totally different, though and then, there are umlauts ... many people  
can't type their name on a english layout correctly.


Hope that helps,
Markus

- - - - - - - - - - - - - - - - - - -
Dipl. Ing. Markus Hitter
http://www.jump-ing.de/





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Re: Incomplete with no response 30 days

2008-05-25 Thread HggdH
On Sun, 2008-05-25 at 18:33 +1000, Sarah Hobbs wrote:

 Whoever said that the bug triagers could not contribute to 
 -devel-discuss?  For that matter, whoever said that they do not do so 
 already?

You got me. I do not know who said that. I know, though, that I am
trying to keep triagers in the discussion.

 There seems to be an attitude of screw the developers, we are the 
 mighty bug squad, and can do what we like here.
 

Sarah, please do not put in my mouth what I did *not* say. I do not know
what other problems you have been having, but I am sure I *never* said
such a stupidity.

Let me re-state what I said: 

I am not quite sure I understand. So the proposal will be discussed by
developers without input from triagers?

 But really, isn't the job of the bug squad to get bugs into a good state 
 of triage, so they can be dealt with by the developers?

Indeed. This is what we all want.

   Does it not 
 make sense, therefore, to listen to what the developers want the bug 
 squad to do to the bugs, in a general sense, and then for the bug squad 
 to go away and deal with the specifics?

No. It does not. It does make sense for *BOTH* developers and
bug-squadders to discuss and reach a consensus. We do not impose on YOU
how to develop, you should not impose on us how to triage.

But we can reach a consensus. 

And the triagers will not go away, no matter how much you would like
them to.


 I don't think the bug squad should have the right to say we will make 
 the rules, everyone else must follow them, as, while there are many bug 
 squad people (yes, developers are still bug squad too), the bug squad 
 does not put real bugs (ie, not invalid, etc) in a final state, so 
 someone always has to come after them, and touch the bugs afterwards. 
 This is not the case for developers.

Again, I never said that -- YOU say it. What I said is I see no sense on
having a discussion on how to triage done exclusively in the
devel-discuss, and then presenting the triagers on what has been
decided. There is a mailing list devoted to triaging. I see no problem
in having the discussion in devel-discuss *and* on bugsquad (even if
this means duplication): all affected areas will be able to immediately
participate. But I still fail to understand why the discussion would be
restricted to devel-discuss, a forum for developers, not for triagers.

 
 For those who are interested in getting the bugs into a final, finished 
 state, in the bug squad, you may want to look at becoming developers 
 yourselves.

OK. So now I find that it is not the mighty triagers, but the mighty
developers?

 Just my AUD $0.02, from another fellow member of the bug squad and developer

Ditto here, from someone who has done both development and
triaging/support for some quite long years. I am not as ignorant as you
may think.

It is a pity that this discussion escalated so fast to the makings of a
flame war.

..hggdh..



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Re: Incomplete with no response 30 days

2008-05-25 Thread Sarah Hobbs

HggdH wrote:

 No. It does not. It does make sense for *BOTH* developers and
 bug-squadders to discuss and reach a consensus. We do not impose
 on YOU how to develop, you should not impose on us how to triage.

Telling you how to triage?  No.  Finding a way of saying you do not 
need to waste your time on these bugs, because these have special 
procedures and different definitions of things, and feel free to focus 
on other bugs - I guess you could interpret that as telling you how to 
triage, at a stretch.


On the other hand, isn't it better for you guys that way, so you end up 
with a higher final count of bugs that are looked at in a given time 
period?  Doesn't that make the bug squad more effective?




It is a pity that this discussion escalated so fast to the makings of a
flame war.


I would hope that could be avoided.

As a general note, I was not putting words into your mouth - I was 
commenting more on what some of the general perceptions seem to be, from 
within the bug squad.


Unfortunately, the last 'consensus' I saw was a wiki revert (which, I 
now see has been added back, with a great section of 'draft' around it), 
and when attempting to discuss the ways forward with some high members 
of the bug squad, some MOTUs effectively got responses of we don't 
approve of using the bug tracker for workflow bugs, as they're not real 
bugs, so you guys have to figure out a way of making it work the way you 
guys want it to, without us changing, because there are more triagers 
than developers, so it's more feasible for you guys to change your 
workflow than us.


I would hope that a mailing list is more effective than the irc-based 
discussions were.  It being on both mailing lists, so both groups of 
people see it, should help with that.


Needless to say, I'll hearby assume that the above comments some of the 
developers got from the bug squad are *not* the norm - and from these 
mails, it would appear that there is a reasonable chance of mediation, 
rather than the earlier vibes coming from certain members of the bug 
squad team.


Hobbsee



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Re: Should default keyboard be based on location?

2008-05-25 Thread Blaise Alleyne
Yannick Gingras wrote:
 Hi, 
   I just installed Kubuntu Hardy.  I selected my location, Montreal,
 and only a few clicks later I had to pick a keyboard which defaulted
 to US.  Since it knows where I live at this point, shouldn't the
 installer default to Canadian layout? 
Hmmm, well, I'm Canadian, but I have and have always had a US English 
keyboard. I think in this specific case, the Canadian layout may only 
be relevant for Quebec (i.e. English/French keyboards). I may be wrong, 
but I've never used anything but a US English keyboard in Toronto.

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Re: Should default keyboard be based on location?

2008-05-25 Thread Yannick Gingras
Blaise Alleyne [EMAIL PROTECTED] writes:

 Hmmm, well, I'm Canadian, but I have and have always had a US English
 keyboard. I think in this specific case, the Canadian layout may
 only be relevant for Quebec (i.e. English/French keyboards). I may be
 wrong, but I've never used anything but a US English keyboard in
 Toronto.

That is indeed a more of a problem in Québec since it's impossible to
type French with the US layout.  Many keyboards are sold with the US
layout printed on but people configure their computer to use the
Canadian layout (aka Qc, not the same as Canadian-multilingual).  I'm
typing this on a keyboard with the US layout printed on that I
configured as Canadian.

As Markus pointed out, most people can't write their name with the US
layout.

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