Re: Ubuntu-devel-discuss Digest, Vol 69, Issue 9

2012-08-09 Thread Davyd McColl
On 9 August 2012 17:08, Kyrillos Mossad kmos...@gmail.com wrote:
  Can we really not just making this an option? Instead of arguing
 againstit?

Finally, the first piece of unbiased, non-inflammatory, useful content on
this entire thread.
Why designers seem to consider it their duty to force everyone to embrace
their
paradigm is beyond me. Set up sane (or your preferable, if you like)
defaults and
let the user decide.
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Re: Feature suggestions: optionally placing home folder into separate partition during ubuntu install

2010-10-28 Thread Davyd McColl
On Thu, 28 Oct 2010 07:33:30 +0200, Aur?lien Naldi aurelien.na...@gmail.com
wrote:

 If you want to keep installed packages, you can upgrade instead of
 installing from scratch (if you don't skip a version or if you go from
 LTS to LTS, otherwise it may be painful).

I'd like to just raise a paw here: the only reason I got to see the new
(and very slick!) installer is because my upgrade went pear-shaped. As
far as I can figure, one of the packages that was being upgraded was
asking a question about replacing a conf file (or something similar)
so the upgrade dialog just hung until I killed it and all the apt/dpkg
processes I could find and started again manually. I'm assuming this
created some bad juju on my machine because after the upgrade, I would
get hard hangs after a few idle hours on the machine. A clean install
doesn't exhibit the problem.
Unfortunately, this kind of thing has happened to me in the past (the
upgrade dialog stalling and when I manage to force things to start
again in a console, I see that the first package to be upgraded is
asking a question about overwriting a modified conf file). This is
just the first time (9.04-9.10-10.04-10.10) where the end result
was unusable.
If anyone can point me in the right direction, I'd like to log a
bug report -- I honestly don't know what package to choose as the
victim though.
I would also add a me too to the OP. I keep my /home on another
partition for all the same common reasons and it would be neat
if that were offered as an easier option for newer users -- which would
make re-installs when they break the system due to learning
slightly less painful, for example.


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Subject: Re: Shouldn't update-manager's check for updates setting have an hourly option?

2010-06-24 Thread Davyd McColl
And there I was, thinking there was something wrong with my
recently-upgraded machine! Being a lazy dev, I just added a cron job to
apt-get update on the hour... So I get hourly checks, as per the original
thread, but this isn't exactly friendly for the average user ):


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RE: Windows controls: new button layout

2010-05-08 Thread Davyd McColl
I'm just annoyed that this setting (and locking my workstation when it goes
to screensaver -- probably others too) was applied on a dist-upgrade without
any prompt. I don't want a macified interface -- it doesn't feel natural to
me, partly for the uses Windows the rest of the time argument (I work on
Windows, home is mainly Ubuntu except for some games where I have to
dual-boot).
It would have been super-nice if a user's gconf settings weren't tampered
with at upgrade. I don't ever recall an upgrade changing my config in the
past. I don't know if the change came out of some system of overlays (I'm
not a gconf expert, I'll admit), but it still would have been great if the
post-install script could have asked me before just letting it be.

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RE: Windows controls: new button layout

2010-05-08 Thread Davyd McColl
on Sat, 08 May 2010 10:38:12 +0200  Oliver Grawert wrote:
 the problem here is that you very likely didnt have a user setting for
 it (it wasnt necessary since the default pleased you). only the system
 default changed and if there is no diff between your setting and the
 system default there cant be any prompt (beyond that, your user setting
 would just override the system setting silently if there was one).
It would have been really appreciated if someone had thought of this in the
case of package upgrade. Better still, this change shouldn't require one to
have to open gconf-editor and find the place to set it -- most people that I
know who use Ubuntu don't even know what a window manager is -- let alone
that their window manager is called metacity. This should have been a
toggle-switch on the windows preferences dialog, something along the lines
of look like a mac/look like windows. I know a lot of users from the
Windows world who won't appreciate the new setup and I'm going to have to
teach them about metacity, gconf and how to work with settings -- most of
these people have also been brow-beaten in the past not to use regedit,
which, let's be honest, is quite analagous to gconf-editor.

Like I said: just my 2 cents' worth. I've worked around it, no real problem
(though I did need to google to remember that metacity had this as config in
gconf). But the option should be presented to the user, not just
implemented, imo -- most especially since it's a break from the average
desktop (which is Windows) and it's a break from prior behaviour.


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Re: Removal of notification area

2010-04-23 Thread Davyd McColl
For what it's worth, I'd like to put in 2 (perhaps long-winded) cents here.

The short story and suggestions:
I think that culling the Notification Area could be problematic (more below,
if you have time and patience to read). I would suggest:
1) Keep the Notification Area applet alive -- try to populate it less with
standard apps, but leave it in the default install for other apps (if it's
empty, it doesn't even have to consume much, if any panel real estate)
OR
2) Provide a Notification Area to System Menu bridge (as suggested by
another on this thread) to ease the lives of devs and users alike. Make the
System Menu smart-hide things area with easy config (eg drag-n-drop) -- like
the Win7 notification area.


The long story (don't bother reading if you don't have time):

Don't peg me as a hater -- these are just some observations (some of which I
will illustrate with Pidgin, since that's an app which comes immediately to
mind in this situation):

1) Already we have the case of apps which don't play nicely with the user
notification applet such as Pidgin and Skype (both probably out of
portability concerns). Now, personally, I don't want to use 2 different IM
clients (home, Linux; work, Windows), so cross-platform for me, and some
others, is a win. It's also a nice way to make people comfortable when they
cross over from another platform to Ubuntu. In other words, I don't want to
use Empathy -- and I don't see why I should *have* to. Now we're adding
another mechanism to make development for cross-platform apps more
difficult? I expect some fall-out here, and the user is the one who will get
the bad end of it, when devs don't get around to or can't be bothered to
support this no notification area concept.
2) Whilst I like the floating click-through notification concept, it doesn't
help for being able to tell, after being away from the desktop, when, for
example, I've missed an IM. I really hope no-one expects that the user
should have to scan all open applications for updates in lieu of a
systray. Since I don't use empathy (finding it clunky, and, well, just
not pidgin enough for me and my set ways), I don't know if the user status
icon can show that there have been IMs since the user stepped away from her
desk -- but I'm assuming not? The pidgin tray icon lets me know straight
away.
3) I've had a look at the spec at
http://design.canonical.com/2010/04/notification-area/ for the menu
concept, and I have to ask: what, apart from the fact that moving the mouse
will open another app's menu (which may actually confuse new users who don't
expect that) is the difference between this concept and the current
notification area with clickable icons? It doesn't seem all that abstracted
to me...

Point (3) brings me to wanting to support the idea of a notification area
bridge, since the spec just currently creates more work for application
developers who already have a notification area icon in place -- and more
effort for people who have abstracted notification icons for cross-platform
development. Of course, if there's a bridge, then we're back at the dreaded
situation where we have the many notification-like icons -- a position I
assume the initial concept was trying to move away from. It's a bit
catch-22: on one hand, developers want to make their interface more like a
Mac (at least, that's how it looks, with the moving titlebar icons and this
desire to cull the notification tray), on the other hand, there are more
people who are comfortable with the old way and lots of app devs who will
have to put in extra hours to follow this paradigm, for what looks like (to
me) not much difference, if every notification-icon-using dev just uses a
session menu item. Also, I can see how the notification area applet will
probably never die, but the users who still want it will have to install it
on top of the default installation to handle all the apps which haven't
moved over to align themselves with Ubuntuism.

I'm just wondering if these points (or something similar) have been brought
up or thought through before? Feel free to flame away: I want Ubuntu to be
the best distro in the world -- I just want to be able to recommend it to my
newb sister too.

On a side note, the Win7 handling of notification icons is great here: you
see what you want; icons which have something to say appear for a short
while and are hidden again and choosing what to see is a simple drag-n-drop
operation -- quite well done from the company we all love to hate, to be
honest.

Finally, apologies for the verbosity. But there was a warning at the outset
(:

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Re: Thoughts on quitting and window controls

2010-04-08 Thread Davyd McColl
 On Thu, Apr 8, 2010 at 9:45 AM, Derek Broughton de...@pointerstop.ca
wrote:

 Neither do I - but for, apparently, opposite reasons.  I don't understand
 why we need, or even want, minimize to tray and minimize to task bar
 (aargh, please don't push _my_ buttons, and write minimise :-) )


Sorry to be the spelling Nazi here, but if anyone's buttons are to be pushed
by the difference in UK and US spelling, it should perhaps be the founders
of the English language, not the ones who choose to drop vowels and replace
consonants at whim. Americans have already won the spelling war in HTML, be
happy with that. I'll continue to spell correctly whenever I can though
(typos withstanding, of course!) :|

/rant
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Re: Thoughts on quitting and window controls

2010-04-07 Thread Davyd McColl
For what my input is worth, I'd just like to point out that I'm one of those
people who is annoyed when an app which runs in the systray *exits* when I
close the interface window (main or otherwise). For apps that support the
minimise to tray functionality instead of closing the window minimises to
tray idea, I find it particularly difficult to re-train myself to minimise
instead of close. To me, minimise means minimise to the task bar.

Personally, I don't think that an extra button in the title-bar would cut
the mustard either. Seems that the only viable option that I can see is to
handle both preferences (far be it for me to force *my* preferences on
another person) -- perhaps the solution is a global preference for this kind
of thing so that neither I nor the OP have to configure multiple tray-aware
apps to bend to our personal preference.

This option could perhaps be a checkbox in the Window Preferences settings
dialog available from System-Preferences-Windows

Of course, getting tray-aware apps to honor this setting is a whole other
bowl of pudding entirely.

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Subject: Re: is anyone ever going to fix this major bug?

2009-12-09 Thread Davyd McColl
On Wed, 9 Dec 2009 11:00:21 Brendan Miller catph...@catphive.net wrote:

 Ah, Ok. I haven't updated any of my systems to 9.10, so I didn't
 realize that 32 bit compatibility had been removed... Given that, I
 probably just won't update since it would break adobe air and all my
 third party stuff...

The AIR installer is broken (puts its little 32-bit
libadobecertstore in /usr/lib (symlinked to /usr/lib64) instead of
/usr/lib32
and won't start otherwise, but moving it sorts out the issue.

Other 32-bit apps are also working fine...

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Re: Supporting a GNU Hurd port?

2009-12-09 Thread Davyd McColl
I'd just like to add probably-not-even-two-cents-worth:

Whilst I personally can't see any immediately viable (read: in the next 10
years, if ever) work to use HURD (*shudder*) or MINIX, the OP might get some
satisfaction from Nexenta (http://www.nexenta.org). From what I've read
(project maintainers and users), it's in a really good shape. If it's so
important to the OP to use something other than Linux (personally, I don't
really see the point, but that's my overly-biased opinion), then get
something with a kernel which has actually been shown to work on a fairly
wide array of devices and which has constant, active development. Oh yeah,
and get ZFS... Man, I wish the whole licensing debacle for ZFS was over and
I could mkfs.zfs... But I digress.

-d

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Re: upgrade from 9.04 - 9.10: the most broken Ubuntu / Debian upgrade I have ever experienced

2009-11-23 Thread Davyd McColl
Hi all It's me again (:

This time, I think I might have some useful information if anyone is
actually trying to figure out why upgrades have been of the failing
persuasion...

Anyone who has wasted time reading my drivel may know that I attempted to do
an upgrade from Jaunty to Karmic with less than stellar results. A week or
two back, I decided to do a clean install to see if that would help -- but I
kept my ~ exactly as-is, mounting it in with the same username, etc as
before. Some of my issues went away, but I had some really annoying ones,
especially to do with removable storage:

1) plugging in an external drive resulted in no new visible device
2) inserting a blank or written cd / dvd would often not show up as any
media inserted (if the media was written, it wouldn't be mounted and
wouldn't mount if I clicked the icon in the Places menu; if the media was
new, brasero would complain that I needed to insert new media before I could
write out my dvd).
3) Often, starting palimsest and then re-performing the plug or insert
procedure would cause things to come right -- the media would be visible
and browsable / writable

On a whim, and because I've actually seen something like this work in the
past when there was a fairly major upgrade to GNOME, I deleted (well, moved,
to backup locations), the following (after logging out, of course):
~/.local
~/.gconf
~/.gconfd

Logging in again, I found that I (naturally) had to set up my desktop the
way I liked it (colors, icons, panels, applets, etc) -- no big surprise
there: I did just delete all my preferences. What is suprising, however, is
that removable media now work again -- new icons appear on the desktop on
insert/plug, the media is mounted when I click on the icons and optical
media is recognised and burned by brasero.

I wouldn't really know where to start trying to hunt down the problem -- but
I was wondering if someone with a little more savvy would like to take a
crack at it? I still have the problematic directories available.

On another positive note: the disk utilities in Karmic are quite sweet.
Palimsest is neat and warned me of a potentially failing external hdd. Nice!
I haven't seen a similar feature set in one of the other OSes

-d


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Re: upgrade from 9.04 - 9.10: the most broken Ubuntu / Debian upgrade I have ever experienced

2009-11-08 Thread Davyd McColl
Thanks

Multiple replacements of
allow_activeauth_admin_keep/allow_active
with
allow_activeyes/allow_active

stops the prompt for authorisation. The prior file doesn't pass parsing
checks. Multiple replacements are required to handle multiple languages. I
don't know if this somehow breaks some kind of security model -- what I do
know is that I can mount my internal windows disks without authorisation.

Now if only I could find a handy fix for the artifact where nautilus / gvfs
isn't picking up newly-inserted removable media until I run palimpsest...
I'd about have my system back (:

-d

2009/11/8 Martin Pitt martin.p...@ubuntu.com

 Martin Pitt [2009-11-07  8:39 +0100]:
   2) I have two fixed drives in my system for That Other OS. I used to
 just be
   able to mount them by clicking their respective icons in the Places
 menu and
   they would be mounted via ntfs-3g (FUSE). Now, one of them (the main
 drive
   of the OS) mounts when I click its icon; the other requires me to
 authorise
   myself with a natty dialog and the reason being related to:
   org.freedesktop.devicekit.disks.filesystem-mount-system-internal
 
  Yes, that's a known usability problem right now. Feel free to report a
  bug against devicekit-disks.

 FYI:

 https://launchpad.net/bugs/465054

 Martin

 --
 Martin Pitt| http://www.piware.de
 Ubuntu Developer (www.ubuntu.com)  | Debian Developer  (www.debian.org)




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Re: Ubuntu-devel-discuss Digest, Vol 36, Issue 19

2009-11-08 Thread Davyd McColl
I tried using ubuntu-bug over the last few days to report issues. The error
reports always fail to upload. I've opened a ticked wrt the ubuntu-bug
problem (mainly that if the upload fails, there's no retry button).

(Un)fortunately, my machine has decided to notice drives that I'm inserting
right at this moment -- though, earlier, to get nautilus to recognise a
re-writable dvd that I'd inserted, I had to pull the old run palimpsest
trick -- the burn dialog (yes, I realise that it's from brasero) wouldn't
recognise that I had optical media inserted -- it only provided the option
to write out a .iso file.

I have logged information against #465054 and the bug it's supposed to be a
dupe of (#463347), though I'm not 100% convinced it is a dupe, since #463347
is the udev fd leak, and I'm not getting that -- I just have to run
palimsest periodically to get my drives and optical media to show up in
Nautilus. Of course, Dolphin is still behaving. But I prefer Nautilus --
just wish it would work.

Please let me know if there's any more info I can furnish or tests I can
run.

-d


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   1. Re: upgrade from 9.04 - 9.10: the most broken Ubuntu / Debian
  upgrade I have ever experienced (Martin Pitt)


 --

 Message: 1
 Date: Sun, 8 Nov 2009 12:36:09 +0100
 From: Martin Pitt martin.p...@ubuntu.com
 Subject: Re: upgrade from 9.04 - 9.10: the most broken Ubuntu / Debian
upgrade I have ever experienced
 To: ubuntu-devel-discuss@lists.ubuntu.com
 Message-ID: 20091108113609.gb2...@piware.de
 Content-Type: text/plain; charset=us-ascii

 Davyd McColl [2009-11-07  9:54 +0200]:
  I'll be quite happy to report a bug. I don't think my problem is udev
  though -- the launchpad URL you gave suggests that a little bit of shell
  code should return a number  1000 for the problem to exist (I have to
 admit
  that I haven't really interrogated the code, but it looks like it's just
  looking for a count of file descriptors?)

 Yes. That bug was a about an fd descriptor leak in udev which caused
 pretty much any hardware change to get failed to notice.

  Anyhoo, when I ran it here, I get '22'.

 So that's not it then.

 Please do ubuntu-bug storage and report it when you can reproduce
 the problem.

 Thanks!

 Martin
 --
 Martin Pitt| http://www.piware.de
 Ubuntu Developer (www.ubuntu.com)  | Debian Developer  (www.debian.org)



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Re: upgrade from 9.04 - 9.10: the most broken Ubuntu / Debian upgrade I have ever experienced

2009-11-06 Thread Davyd McColl
On 2009/11/7 Martin Pitt martin.p...@ubuntu.com wrote:

 Try have a look at https://bugs.launchpad.net/bugs/463347 -- there is
 currently an udev in proposed which should fix a lot of those
 symptoms. If it still happens, please do ubuntu-bug and file a new
 bug against the storage device symptom.

 I'll be quite happy to report a bug. I don't think my problem is udev
though -- the launchpad URL you gave suggests that a little bit of shell
code should return a number  1000 for the problem to exist (I have to admit
that I haven't really interrogated the code, but it looks like it's just
looking for a count of file descriptors?) Anyhoo, when I ran it here, I get
'22'. Also, Dolphin (KDE file browser) doesn't suffer from the problem -- my
unmounted removable storage shows up in the list on the left and I can mount
and work with the drive from there. It's just annoying to have to launch up
Dolphin every time I insert a drive...


 Yes, that's a known usability problem right now. Feel free to report a
 bug against devicekit-disks.

 Will do.

  I also notice, from my clean 9.10 vbox vm, that the old policykit
  is not installed by default any more.

 It was superseded (for GNOME) by policykit-1, as you said.

  I've uninstalled it from my main machine here, but it also took a
  few apps (k3b and some other K apps) with it -- which I'm not all
  that pleased about. I don't use k3b often, but it's nice to know
  that I have it if I want all the advanced features it offers.

 Well, then don't uninstall it -- you asked for it, you got it. :-)
 There's nothing wrong with having both installed.

 Ok, well the only reason I removed it is because I wasn't sure. When things
stop working the way they have for the last goodness-knows-how-long, I'm
willing to try just about anything.



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Re: upgrade from 9.04 - 9.10: the most broken Ubuntu / Debian upgrade I have ever experienced

2009-11-06 Thread Davyd McColl
On 2009/11/7 Martin Pitt martin.p...@ubuntu.com wrote:

 Try have a look at https://bugs.launchpad.net/bugs/463347 -- there is
 currently an udev in proposed which should fix a lot of those
 symptoms. If it still happens, please do ubuntu-bug and file a new
 bug against the storage device symptom.

 I'll be quite happy to report a bug. I don't think my problem is udev
though -- the launchpad URL you gave suggests that a little bit of shell
code should return a number  1000 for the problem to exist (I have to admit
that I haven't really interrogated the code, but it looks like it's just
looking for a count of file descriptors?) Anyhoo, when I ran it here, I get
'22'. Also, Dolphin (KDE file browser) doesn't suffer from the problem -- my
unmounted removable storage shows up in the list on the left and I can mount
and work with the drive from there. It's just annoying to have to launch up
Dolphin every time I insert a drive... Also, watching dmesg, I can see that
the drive is detected by udev. It's assigned a node under /dev. Nautilus is
the only silly puppy not wanting to display the drive. I gather there is
something that I'm missing or which has been under/over-tweaked in gconf?


 Yes, that's a known usability problem right now. Feel free to report a
 bug against devicekit-disks.

 Will do.

  I also notice, from my clean 9.10 vbox vm, that the old policykit
  is not installed by default any more.

 It was superseded (for GNOME) by policykit-1, as you said.

  I've uninstalled it from my main machine here, but it also took a
  few apps (k3b and some other K apps) with it -- which I'm not all
  that pleased about. I don't use k3b often, but it's nice to know
  that I have it if I want all the advanced features it offers.

 Well, then don't uninstall it -- you asked for it, you got it. :-)
 There's nothing wrong with having both installed.

 Ok, well the only reason I removed it is because I wasn't sure. When things
stop working the way they have for the last goodness-knows-how-long, I'm
willing to try just about anything.



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Re: upgrade from 9.04 - 9.10: the most broken Ubuntu / Debian upgrade I have ever experienced

2009-11-06 Thread Davyd McColl
Apologies for the double-post: gmail timed out. Gave me an opportunity to
add a useful line though (:
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Re: Ubuntu-devel-discuss Digest, Vol 36, Issue 10

2009-11-04 Thread Davyd McColl
On Tue, 03 Nov 2009 20:07:58 +0100, Mario Vukelic wrote:

 I don't think that the OP provided enough information to understand
 what went wrong during his upgrade; it does seem that he may have tried
 update-manager first and resorted to the manual process only once it
 failed.

Apologies if I wasn't quite clear -- I have been known to ramble a little.
At the risk of once again flooding the mailing list with useless information
(sorry!), here is the sequence of events leading up to the issues at hand:

1) Notice update-manager icon in the tray; clicky!
2) Get update-manager screen telling me that I have about 4 packages that
may be updated.
3) Update-manager refreshes to show the New release available frame. Like
an OCD spider-monkey on crack, I click on that thing!
4) Another dialog pops up, starting the upgrade process that I've been
accustomed to (downloading scripts, etc)
5) This dies ): No idea why, really. Just death, cold, alone, and without so
much as a crash report.
6) I re-launch update-manager from the tray icon, to find that I now have in
the order of 1000 packages that can be upgraded. The update to new
release frame doesn't re-appear. For all intents and purposes, it appears
as if my machine has been morphed into a Koala with some negative karma
points and a lot of upgrading ahead. I'm not daunted -- this looks like what
I would expect if I were to manually edit my sources and do a dist-upgrade.
So I click on update
7) After some time, the libc6 issue appears, asking me, via standard
gtk-style deb messages, to restart, amongst other things, gdm. At this
point, I drop out to a VT, stop gdm myself, and progress with apt-get
dist-upgrade, thinking that the package manager for libc6 is probably a lot
smarter than me and has his/her reasons for requesting a restart of gdm, as
well as realising that if I don't do this in a VT, I have an endless loop
ahead of me.
8) rounds of apt-get dist-upgrade interspersed with apt-get install -f until
things seem calm. The occasional dpkg --purge of conflicting packages that I
don't essentially need (indi and d4x come to mind) and some manual fixing
for packages with bad post-install scripts (wicd comes to mind)
9) restart gdm. Desktop starts up. Update-manager claims I still have
upgrading to do -- I let it.
10) update-manager and apt both agree that my machine is up to date. The
reboot icon prevails in my tray, so, like a well-trained bdsm sub, I go
for the 'boot.
11) Death. No working grub, and I'm unable to resurrect grub from a live
boot of a Debian Lenny dvd (which I'm using because my ubuntu download
wasn't done yet and this is the most recent 64-bit live dvd that I have) --
grub-install complains about read errors for the installed stage1 file on
my ubuntu filesystem. Re-installing grub debs on that filesystem in a
chrooted shell don't cause the problem to go away. I cry, gently, to myself,
in the corner and shake my fist all cute, furry, bear-like creatures.
12) I boot into win7 and leave ubuntu 9.10 64bit iso downloading. I'm mildy
infuriated when the stupid win7 OS reboots in the middle of the night, and
restart the download in the morning. I do basically the same thing through
the Ubuntu 9.10 cd that I attempted with the Lenny cd:
 i) boot cd, mount my original root fs
 ii) grub-install boot device --root-directory=where root was mounted
--recheck --no-floppy
 iii) grub seems installed. Yay!
13) Reboot. Grub is, indeed, installed -- but doesn't seem to have a clue
about my config -- I just have a grub shell. Lucky for me, I've spent time
in this mystical place before. Unluckily for me, this version of grub no
longer understands the kernel parameter. The help command, the pause key
and a certain amount of Clint-Eastwood-like lucky-punkness provide me with a
command linux, which I try -- and it works just like the old kernel one
did. After a little messing about, I have my old install alive again, and I
re-run grub-installer there, with no arguments. A reboot shows a working
grub menu and some sense of order is restored to my little world.

On a positive note: the entire system seems a lot more responsive now. I'm
assuming that a lot of that has to do with the kernel upgrade. Still, it's
nice to see my ath64 6400x2 behaving like the beasty it should be (or was,
when I bought it... )

-d
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Re: Ubuntu-devel-discuss Digest, Vol 36, Issue 12

2009-11-04 Thread Davyd McColl

 --

 Message: 5
 On Wed, 4 Nov 2009 11:44:07 +0100,  Michael Vogt wrote:
  First and foremost I'm sorry that you had such a bad upgrade
  experience. We work hard to make it smooth and painless and take the
  bugs/issues very seriously.
 Thanks. Sorry if I seemed a little disappointed -- I was. This is the first
 time that I've encountered a real show-stopper during upgrade.



  If you still have access to the logs, could you please report a bug or
  mail me the content of /var/log/dist-upgrade/* ? I would really like
  to know what happend there. Given that your sources.list got udated
  (see below) I'm pretty sure there is useful log information available.

I'll check tonight -- the machine is at home



  So you stopped it and killed the session (that update-manager was
  running in) yourself? It was not the upgrade process that kicked you
  out? I assume you answered no, please stop the upgrade at the
  debconf prompt? I see that you reported bug #471436, I assume the
  pre-isnt exit there (comment #2) is the result of clicking cancel).

Pretty-much, yeah, if memory serves.


  Thanks, indi and wicd have no open bugs about this it seems, could you
  please report them and include the failure?

 Sorry:
1) the indi issue happened at a VT, so no automagic reporting ):
2) the wicd issue was a proverbial camel's-back breaker. I was just getting
hellin with all the reports that I was filing. I'll give it a bash tonight.


  Please also file a bug about the grub problem, with the apt terminal
  log included. I suspect that grub somehow got removed during the
  upgrade but the logs should give us more details.

Sorry, I don't have the terminal logs available -- it was in  VT. But I do
remember seeing it go past, and it had appeared to install OK. Also, dpkg
-S /boot/grub/stage1 (iirc) reported the source grub package (perhaps
grub-common? I'm not on the machine now, so this is from memory...). The
package, for all intents and purposes, appeared to be installed. I don't
mind logging a bug against this, but I'm quite sure that with the lack of
useful information, the log will just waste a dev's time ):


 -d

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Re: Reporting usability problems: please be more tolerant when you triage bugs!

2009-07-23 Thread Davyd McColl
 Let me suggest that Ubuntu appoint an usability triager/ombudsman,
 to determine (from the Ubuntu users' perspective, not from an Ubuntu
 developers' perspective) how much attention ought to be paid to each
 and every usability-related bug report.

My 2c: I have to whole-heartedly agree. Probably the largest focus group of
the *buntu distros are the kinds of user who are intimidated enough at
posting some kind of bug / annoyance / usability issue, let alone having to
directly contact the grumpy developer(s) of the actual project (hey, I too
can be a grumpy dev; users can get a bit much). It would (imo) be a huge
boost for Ubuntu to provide a service (for lack of a better term) whereby
requests such as these are proxied to the relevant dev(s), even better with
some kind of relevance count (eg, how many people find this issue to be a
problem).

I know this is asking for even more from the free ride, but I think it would
be in the interests of the distros involved -- a lot of devs (myself
included) may overlook usability issues because the system seems intuitive
to them. Most devs that I know, however, if faced with a 99% frustration
rate from users, would change their product (if you're not in the FOSS dev
sphere to make good software for people other than yourself, then why
exactly are you here?).

Most users, on the other hand, either don't have the time, patience or 1337
5k1llz to (a) find the correct person to inform of the issue and (b)
convince him/her that it actually *is* an issue. The very fact that someone
had enough motivation to report something as difficult to use should be of
interest to the projects in question: it's more often the case that people
just can't be bothered.
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Re: USB mass storage issues

2009-07-16 Thread Davyd McColl
Will do. Give me some time since this only seems to happen on fairly rare
occasions -- I've had it more than once, but it's not every time (:

-d

On Thu, Jul 16, 2009 at 12:44 PM, Martin Pitt martin.p...@ubuntu.comwrote:

 Hello Davyd,

 Davyd McColl [2009-07-07 20:26 +0200]:
  [421393.358731] sd 22:0:0:0: [sdg] Write Protect is off
  [421393.358735] sd 22:0:0:0: [sdg] Mode Sense: 34 00 00 00
  [421393.358738] sd 22:0:0:0: [sdg] Assuming drive cache: write through
  [421393.358744]  sdg: sdg1

 OK, it seems that the kernel detected it alright then.

  Strangely enough though, whilst there is a device /dev/sdg; there is no
  partition /dev/sdg1.

 It could be a race condition in udev for creating those devices. Could
 you do

  udevadm monitor --udev -e 21 | tee /tmp/udev.log

 and then do this unplug/plug dance a few times? We need an occurrence
 of the works and fails case. Once it failed, control-c the monitor
 and file a bug against udev and attach /tmp/udev.log.

 Thanks,

 Martin

 --
 Martin Pitt| http://www.piware.de
 Ubuntu Developer (www.ubuntu.com)  | Debian Developer  (www.debian.org)




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USB mass storage issues

2009-07-07 Thread Davyd McColl
Good day

Just throwing this out there to see if anyone has an idea how to sort this
out or at least can perhaps help me make up my mind which package to file a
bug against:

I'm running Jaunty 64-bit, all packages up to date. I've seen this a couple
of times now and it's getting a little pesky, mainly because I don't believe
in rebooting to sort out a problem. That's the generic solution for another
OS.

Anyway, the story:
I have 3 external hard drives which are powered off of the USB bus.
Occasionally, when I plug one in, I see the following (as an example) from
dmesg:


[421240.804825] sd 21:0:0:0: [sdg] Attached SCSI disk
[421240.804963] sd 21:0:0:0: Attached scsi generic sg6 type 0
[421338.669617] usb 2-2: USB disconnect, address 21
[421340.546572] usb 1-2: USB disconnect, address 6
[421388.180051] usb 2-2: new high speed USB device using ehci_hcd and
address 22
[421388.314168] usb 2-2: configuration #1 chosen from 1 choice
[421388.315292] scsi22 : SCSI emulation for USB Mass Storage devices
[421388.315580] usb-storage: device found at 22
[421388.315586] usb-storage: waiting for device to settle before scanning
[421393.312348] usb-storage: device scan complete
[421393.354402] scsi 22:0:0:0: Direct-Access ST925082 7AS
PQ: 0 ANSI: 2 CCS
[421393.356322] sd 22:0:0:0: [sdg] 488397168 512-byte hardware sectors: (250
GB/
232 GiB)
[421393.357240] sd 22:0:0:0: [sdg] Write Protect is off
[421393.357244] sd 22:0:0:0: [sdg] Mode Sense: 34 00 00 00
[421393.357249] sd 22:0:0:0: [sdg] Assuming drive cache: write through
[421393.357984] sd 22:0:0:0: [sdg] 488397168 512-byte hardware sectors: (250
GB/
232 GiB)
[421393.358731] sd 22:0:0:0: [sdg] Write Protect is off
[421393.358735] sd 22:0:0:0: [sdg] Mode Sense: 34 00 00 00
[421393.358738] sd 22:0:0:0: [sdg] Assuming drive cache: write through
[421393.358744]  sdg: sdg1
[421393.389504] sd 22:0:0:0: [sdg] Attached SCSI disk
[421393.389652] sd 22:0:0:0: Attached scsi generic sg6 type 0


Note the third line from the bottom: the kernel seems to recognise that
there is one partition on the disk. Performing parted on the disk confirms
the situation:
Number  Start   EndSize   Type File system  Flags
 1  32.3kB  250GB  250GB  primary  ntfs

(I use ntfs because it's the easiest way to get a journal and large-file
support across Linux and Windows. I have to work on Windows...)

Strangely enough though, whilst there is a device /dev/sdg; there is no
partition /dev/sdg1. Understandably, Nautilus doesn't recognise a new
mountable volume and I can't seem to see this drive unless I reboot and
re-plug.

I've tried restarting (not necessarily in this order):

hal (ended up with no mouse and keyboard in X)
dbus
udev

Nothing has helped. Any ideas? At the very least, should I be logging this
as a bug against the kernel package or something like hal/udev? Note that
things work well for a while after a boot (current uptime about 4 days), and
I plug these drives in and out on a regular basis. It's just that after some
time, the partitions on the devices don't get device nodes made for them.

-d
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External storage ejection notifications

2009-07-02 Thread Davyd McColl
With the spanky new Jaunty notifications in place for commonplace items such
as IM messages, I have found it rather disappointing that we've actually
*lost* the safe to remove media notifications that I came to love and wait
patiently for under prior versions of Ubuntu.

In the place of a rather spiffy-looking balloon-type notification, Nautilus
now gives me a dialog which, for all intents and purposes, looks very
unfinished: the message that it tries to display isn't even a complete
sentence (so I'm assuming that the rest of it would be there if the dialog
were bigger?).

And if I unmount from the desktop, I get no notification whatsoever. I just
have to wait for the icon to disappear. Which may sound like I'm blathering
about nothing, but often I unmount after a large copy operation so the
kernel still has to sync(). This means that instead of just unmounting and
carrying on with something else until I get a notification, I have to wait,
on an open desktop, for the icon to disappear. And I'm just not left that
reassured that the drive has been cleanly unmounted. I'm sorry, but here I'm
like a real user: I want a notification, as I would expect under the other
major OSes.

What are the dev plans for said removable storage notifications? Is this
something which is going to be addressed as soon as a consensus is reached
about how to address it? Is this something which is already addressed in
Karmic? Or is this something which is just going to be left in a state of
less polish than prior releases?
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RE: Replace PulseAudio with OSS v4?

2009-06-20 Thread Davyd McColl
Personally, I would welcome just about anything which would help us to lose
PulseAudio. Or magically transform PulseAudio into something which doesn't
suck. Either way would be fine. Allow me to elaborate (or skip the rest of
this post if you don't care):

I've had an SB Live for ages. One of the most redeeming features of this
card is hardware mixing. Meaning that I didn't care about OSS lockups or
ALSA's dmix. Things just worked. Most users like it that way. Recently,
when loading Win7 to be able to play some windows-only games, I've found
that windows hasn't had proper SBLive support since, well, XP. XP picks up
the card on my system but doesn't output sound to it. Win7 seems to think
it's a relic from a distant age and refuses to work with it. Creative,
apparently, don't care. So the card that I've used for years because of how
it rocks under Linux had to go -- I want a system I can just reboot to play
my games (that is all windows is good for, imo).

I tried using PA's mixing and multiple output to use USB headphones and the
onboard Realtek HDA audio. Worked for a while but often left PA locked up. I
would have to kill and restart. My nett conclusion is that PA doesn't do
well with multiple soundcards, despite the advertisements.

So now I use the onboard sound exclusively. PA behaves (mostly) for me, but
the sound is a little latent -- and I'm not a person who creates music or
anything like that. I can deal with the minor latency because it doesn't
really affect me. Someone who mixes digital music on the other hand (and I
have a friend who does) can't use PA.

Now, when mixing wasn't an issue (ie when I had my SB Live), OSS was all I
needed. Apps which wanted ALSA would also work because the kernel supplied
the API. But ALSA didn't give me anything I needed. Then again, neither
would have done the multi-card output seamlessly. I guess I have to agree
with the general consensus that sound is not Linux's stronger suit. I guess
it comes back to my initial comment: I would welcome (and I'm sure other
users would agree) any subsystem which:

1) Worked (all the time, without random lockup)
2) Wasn't latent
3) Wasn't a mission to set up
4) Just handled mixing -- it's not something the average user thinks about
when Redmond has never really made it an issue -- multiple win32 sound apps
have just been able to work simultaneously since, well, almost forever.
5) Could handle multiple soundcards easily -- those USB headphones might
still come in handy instead of the extension cables from my onboard sound
(my keyboard has a USB hub on it -- it was well convenient).

Personally, I have yet to see that list met by any system. OSSv4, from the
posted article, looks like it handles the average user's requirements quite
well. I guess it's up to whether it's worth patching into the Linux kernel
for *buntu distros or if the kernel devs want to include it. On the other
hand, I have, in the past, after much frustration, managed to get ALSA's
dmix to work -- oddly enough, some distros actually have tools to make it
work for you. I haven't seen something like that on *buntu (though I have to
admit that I didn't look *too* hard because those were the days of the SB
Live).

It would indeed be a great step forward to have sound work under Linux in
the same manner that windows users are accustomed to: it just does (barring
stupid sound card providers who drop driver support, of course).
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Re: Jaunty 64-bit and NVIDIA -- Any ideas?

2009-06-10 Thread Davyd McColl
Good day

Thanks for your response. Suspecting that there could be a problem with the
card itself (rather inconveniently coincidental, since I just bought a new
mobo, psu and ram after a power surge (as far as I can ascertain) killed my
PSU and I wasn't sure exactly what was dead, and just wanted to cover my
bases; also, as noted in the OP, I reloaded, going from 32bit Jaunty to
64bit -- that seemed like the most likely culprit since 2D was working fine
and 3D worked for a while), I bought an XFX GTX260 -- I've wanted to upgrade
for the last year or so anyways... No problems now. (:

I still find it odd that 2D worked flawlessly and 3D worked for a short
amount of time -- about 5 seconds for glxgears and anywhere from 5 minutes
to a few hours for GL screensavers... But perhaps there was a circuit in the
3D parts (I'm no electronic engineer!) which was damaged and just needed
to warm up a little through usage to become blatantly broken.

I'm going to give the card to someone else to test -- will report back. If
the card works fine for someone else, then I really don't know how how to
proceed with debugging this. I would have to assume that if the card isn't
faulty elsewhere, then someone else may encounter the same issue.

I'm still annoyed by the nvidia flicker on my laptop -- but apparently
that's a long-standing issue (allegedly the quick black flicker is from the
onboard gpu changing power usage / clock levels).

To answer all posed questions (because it would be rude not to (:  ). Some
answers are from memory, so please bear with me:

1) glxinfo showed the usual large amount of stuff -- with the gl extensions
supplied by NVIDIA
2) Yes, the NVIDIA closed driver was not only installed, but in use -- lsmod
confirmed this (I also started to wonder...)
3) I did have compiz-fusion enabled. Never had the problem before, but I do
believe I tried disabling compiz and still found simple apps like glxgears
to cause lockup. See the wierdness? Compiz-fusion worked fine (with all its
GL interaction), but something with a little more demand wreaked havoc)
4) Yes, totally up-to-date. Compulsively so (:

-d


On Wed, Jun 10, 2009 at 12:41 AM, Dane Mutters dmutt...@gmail.com wrote:

 On Mon, 2009-05-25 at 07:59 +0200, Davyd McColl wrote:
  Good day
 
  I've used Ubuntu for quite some time (years), following upgrade cycles
  on 32-bit and staying clear of 64-bit just because a lot of people
  have reported having a hard time of it. I recently installed 64-bit
  Jaunty on my laptop (HP Pavillion dv9352 with NVIDIA 7600 go graphics)
  and it worked so swimmingly that I decided to finally do a clean
  64-bit install on my desktop instead of just dist-upgrade'ing to
  Jaunty as I would have normally done.
 
  Things have been good for a while -- but the problems have started as
  soon as I've required 3D applications to work. It started when I
  switched from Blank Screen to the BlinkBox screensaver. I came
  back to my machine to find it locked up after a while. This process
  was repeatable. Suspecting gnome-screensaver, I uninstalled and
  installed xscreensaver instead -- no change. And other 3D screensavers
  (like Bouncing Cow) cause the same issue.
 
  When I was playin Diablo II via WINE last night, I got a lockup after
  about 20 min play. All system temps are well within normal operating
  ranges -- the hardware doesn't seem to be the problem. ALT-SYSRQ
  keys still work, so the kernel is still alive. Suspecting graphics,
  I've downgraded from the 180 driver to the 173 -- same effect. The
  older 96 (iirc) driver doesn't seem to allow compiz, but does seem to
  suck just as much -- glxgears brought the system to a standstill, with
  occassional response from the mouse cursor -- but nothing else. I must
  also note here that glxgears quite reliably reproduces the system
  lockup for the 173 and 180 drivers.
 
  My next recourse is to try the beta (185) drivers from NVIDIA. I would
  have already but the download I left going overnight apparently broke
  somehow: the installer is complaining about a checksum mismatch -- so
  I'm re-downloading.
 
  What I want to know is: is this common for 64-bit systems (to have
  dodgy proprietary (ie, NVIDIA / ATI) drivers)? I've seen a lot of
  posts online about similar issues but they range right from Warty days
  -- has this always been an issue? Should I have rather just stuck with
  32-bit? And does anyone know of aything other than trying the beta
  drivers which I can give a bash? I'm not a hectic gamer, but I do like
  to play something now and then (doom, quake, diablo, serious sam,
  etc), and it sucks that I'm unable to use a simple GL screensaver.
 
  Any ideas are appreciated.
 
  -d

 Hi, Davyd.

 I've been playing around with a few different motherboards at work, and
 have found that some of the ones with built-in 3d accelerated graphics
 behave oddly when the 3D drivers are installed.  (Some of them will
 exhibit the behavior you've described, even though

Re: Ubuntu-devel-discuss Digest, Vol 31, Issue 42

2009-06-10 Thread Davyd McColl
I'm sorry, but the 12-year-old in me needs to scream this out:

PWNED!

Mark, come on dude, just say uncle and leave the playground. The
adults have work to do here.


 Well, just for starts, I was instrumental in supporting Stuart Cheshire's 
 work on ZEROCONF while I was his manager at
 Apple, and in getting Apple to release RendezVous/Bonjour as an open source 
 project--Apple's first open source release
 ever, to the best of my knowledge. I'm also the chief open source advocate 
 within the largest manufacturer of mobile device
 software in Japan. I'm also, as mentioned, on the GNOME Foundation advisory 
 board, as well as a founding member of
 GNOME Mobile, a multiple-year sponsor of open source conferences such as 
 GUADEC and FOSTEL, a multiple-time
 speaker at the Linux Symposium, one of the key mobile open source advocates 
 within the Linux Foundation, and chair of
 the Open Source Committee at the LiMo Foundation, as well as chairing the 
 Mobile Day at LinuxCon later this year.

 Just for starts.

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Re: Jaunty 64-bit and NVIDIA -- Any ideas?

2009-06-10 Thread Davyd McColl
Thanks (:

Now I just need to get my keys for Doom3, Doom3 ROE and Quake4 to
work. Since the reload, the clients claim that the keys are in use.
Emailing Activision hasn't yielded anything in about 5 days. Which
brings to light some of the reasons I like FOSS software:

1) No stupid serial keys, activation processes or registrations. Just software.
2) The FOSS community is normally quicker to respond than companies
which are actually *paid* for their products. My theory is that it has
something to do with passion and a love for what they do (or a lack
thereof).

I'm also still going to get a friend to test that card in another
machine. Perhaps the troubleshooting will continue for him ^_^.



On Thu, Jun 11, 2009 at 3:02 AM, Dane Muttersdmutt...@gmail.com wrote:
 On Wed, 2009-06-10 at 08:01 +0200, Davyd McColl wrote:
 Good day

 Thanks for your response. Suspecting that there could be a problem
 with the card itself (rather inconveniently coincidental, since I just
 bought a new mobo, psu and ram after a power surge (as far as I can
 ascertain) killed my PSU and I wasn't sure exactly what was dead, and
 just wanted to cover my bases; also, as noted in the OP, I reloaded,
 going from 32bit Jaunty to 64bit -- that seemed like the most likely
 culprit since 2D was working fine and 3D worked for a while), I bought
 an XFX GTX260 -- I've wanted to upgrade for the last year or so
 anyways... No problems now. (:

 I still find it odd that 2D worked flawlessly and 3D worked for a
 short amount of time -- about 5 seconds for glxgears and anywhere from
 5 minutes to a few hours for GL screensavers... But perhaps there was
 a circuit in the 3D parts (I'm no electronic engineer!) which was
 damaged and just needed to warm up a little through usage to become
 blatantly broken.

 I'm going to give the card to someone else to test -- will report
 back. If the card works fine for someone else, then I really don't
 know how how to proceed with debugging this. I would have to assume
 that if the card isn't faulty elsewhere, then someone else may
 encounter the same issue.

 I'm still annoyed by the nvidia flicker on my laptop -- but
 apparently that's a long-standing issue (allegedly the quick black
 flicker is from the onboard gpu changing power usage / clock levels).

 To answer all posed questions (because it would be rude not to (:  ).
 Some answers are from memory, so please bear with me:

 1) glxinfo showed the usual large amount of stuff -- with the gl
 extensions supplied by NVIDIA
 2) Yes, the NVIDIA closed driver was not only installed, but in use --
 lsmod confirmed this (I also started to wonder...)
 3) I did have compiz-fusion enabled. Never had the problem before, but
 I do believe I tried disabling compiz and still found simple apps like
 glxgears to cause lockup. See the wierdness? Compiz-fusion worked fine
 (with all its GL interaction), but something with a little more demand
 wreaked havoc)
 4) Yes, totally up-to-date. Compulsively so (:

 -d

 Bummer about not getting to troubleshoot it further, but I'm glad you
 got it worked out!  (Happy gaming!)  :-)



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Re: Thoughts for assisting those with limited bandwidth

2009-02-01 Thread Davyd McColl
On Saturday 31 January 2009 13:16:25 Mackenzie Morgan wrote:
 If you want to avoid those sorts of updates and only get the security
ones,
 you can disable the updates repository and just use security.  That'd
 result in quite a lot of the updates being eliminated.  There are also
 changelogs available in the update window.  If the bug in question doesn't
 affect you, you can uncheck the update.

Neither of those options are really satisfactory:

If I were to follow the first step, then I wouldn't get feature /
minor-bugfix
updates for ALL packages, not just the ones that are a little large. And if
I follow the second, then I'm nagged every day about the larger packages
that
I haven't updated -- not to mention that I don't always bother to read all
of
the changelogs when I get my pretty-much daily update notice -- there are
often 10-30 packages in that list! I don't mind spending the bandwidth on
an update -- the issue is apparent bandwidth wastage for something which is
a very minor update. Even if the update applied to me, it's quite hefty
to get said update at 70mb download for the tweak of one options in
.config.

Instead of being just another moo in the wilderness, I will, as someone else
on this mailing list suggested, give it some thought myself (:

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Thoughts for assisting those with limited bandwidth

2009-01-31 Thread Davyd McColl
I'm just putting this out there, for some consideration and discussion.
I'm hoping someone can come up with a better idea than I have and that
perhaps there will be some kind of positive response to the request.

Here it is: whilst I totally appreciate all the hard work that goes into
patching and maintaining the current release version of large packages (like
the kernel, openoffice.org, or even just warsow, which has a large data
component), I don't appreciate a 78mb download every other day because one
config item in the kernel config has been changed or tweaked. I know there
are people who are sitting with hardware doing odd things or the like, who
need those patches, so I'm not expecting the development or release to cease
or slow in anyway -- I'm just wondering if there isn't a better way to
distribute the changes to the end user.

In particular, what comes to mind is how the modification of ONE kernel
module requires the re-download of the kernel, headers and (if, like me, you
have it installed) the kernel source package. Debian has an awesome
packaging system which has allowed the segregation of larger packages into
smaller, dependant ones so that changing something small doesn't have to
cause a monstrous bandwidth load for the end-user. I know that a lot of
people sitting on uncapped (or large-cap) broadband are thinking who
cares? but there are a lot of people (especially in the country of origin
for Ubuntu - South Africa - who get by on dial-up or a 1Gb capped
broadband (because it's not broadband by the standards of the rest of the
world) internet connection. Forcing a user like that to download 400-600mb
over a 2 or three weeks really eats into their allotted bandwidth.

So, the simplest proposal is to split out the kernel package into smaller
packages (much like XOrg, with the video drivers and other parts split out
separately) so that, for instance, a bug fix for intel wireless doesn't have
to cause a massive download for everyone, regardless of whether or not they
have intel wireless; conversely, it means that fixes can be conveyed to the
end-user as quickly as before (probably quicker, because of the smaller
download!). Getting more complex, one could look into binary diffs between
packages. But, using the existing architecture that is in place, simply
breaking the kernel up into smaller pieces will definitely help. I remember
a time when Debian had at least two packages for the kernel -- the image and
the modules, and the modules were just a dep of the image, so first-timers
got both. But updates to the image didn't require a re-download of the
modules and vice-versa.

Thoughts, anyone?
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cdrtools vs cdrkit: flogging the dead horse

2009-01-14 Thread Davyd McColl
Good day

I am quite new to the devel mailing list, so please bear with me.

Recently, I've had a lot of trouble with wodim -- failed burns, refuses to
blank a CD-RW until I have already done so with cdrecord from cdrtools. It
seems that I'm far from being alone.

My initial investigations (prior to most of my issues with wodim) into the
cdrkit vs cdrtools debacle left me feeling that Mr Schilling was just being
plain rude, and that the Debian guys had done a reasonable thing with the
cdrkit fork. Subsequent to the numerous problems that I've had, and the
resolution coming in the form of installing the latest cdrtools from schily,
wherafter wodim on the same drive and media suddenly behaved has lead me to
question exactly why the official cdrtools are omitted from the repository
-- at least, from the non-free section, if the licensing (which I have to
admit I haven't examined in-depth, but it probably wouldn't make a
difference since I don't speak fluent lawyer) is an issue.

One of the reasons I shifted from Debian to Ubuntu was the fact that Ubuntu
made an effort to service the best interests of the userbase, even if it
meant including non-free content (sometimes in an optional repository).
Shining examples of how the user has benefitted have come in the form of
NVIDIA/ATI binary blob redistribution (which has been an absolute blessing:
when I had an ATI card, the initial driver install was clean but susequent
installs caused all 3d functions to break -- a problem that took me at least
a month of quake-free computing to rectify) as well as the Firefox artwork.
Where possible, free alternatives are supplied (such as the nv driver and
iceweasel). I whole-heartedly support both schools of thought, though I tend
towards Linus' approach that the BEST solution is always better, even if
it's not necessarily totally free.

The long and the short of it is my question to the mailing list that if
Ubuntu already makes better, non-free alternatives available to the user
base, why isn't there an official package for cdrtools, most notably for the
people like me who have had issues with wodim? I'm in the fortunate position
of being a geek, so finding the cdrtools source, compiling and installing
weren't an issue. But Ubuntu is Linux for human beings -- the users who
benefit most from the great work on Ubuntu are the ones who wouldn't be able
to resolve the wodim issue. The issue of cdrkit vs cdrtools doesn't seem to
be all that different from the issue of opensource and proprietary video
drivers -- but perhaps I'm just missing something fundamental here? If I'm
not, then why are they not treated the same?

To add insult to injury, because I can't replicate the problem easily, I
can't even supply more debugging information for the trouble ticket that I
registered (as yet, though I will if I ever do get to replicate the
problem).

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