Re: Confirm Long File Name Bug in Player Object

2005-06-28 Thread Richard Gaskin

[EMAIL PROTECTED] wrote:
 


answer Are you finished with the last one? If so, shall  I clear
the header info? with No or  Yes





This would confuse the hell out of me, I am afraid. What if I want to  finish 
and NOT clear the header? The questions are not mutually exclusive. It  also 
assumes I know what you mean by 'the last one'. Finally, it is almost  always 
a good idea to include 'Cancel' as an option in case the User made a  mistake 
or changed their mindI would suggest...
 
'Are you finished with the last [specify what here]?' No/Yes/Cancel

if Yes, 'Shall I clear the header?' No/Yes/Cancel
 
OR
 
'Are you finished with [specify what here]? If you click YES the header  will 
be cleared.' No/Yes/Cancel


The abmiguity can be further reduced by using the verb from the question 
as the label for the confirmation button, e.g.:


   Do you can to clear the header?
   Cancel /  Don't Clear   /   Clear


Ever since Save dialogs started doing that support costs dropped 
industry-wide. :)


--
 Richard Gaskin
 Managing Editor, revJournal
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Re: Confirm Long File Name Bug in Player Object

2005-06-28 Thread Mark Wieder
Sivakatirswami-

Monday, June 27, 2005, 6:31:36 PM, you wrote:

S drive. Point: these kinds of users are very easily confused and will
S just stop in their tracks if things don't seem obvious.

Yes. As should we all, I think. If things are ambiguous it's time to
stop and take stock.

S How about this (using Thomas's idea to just re-write the question...) :

S Answer Was your last transcript complete and successfully uploaded?

S with Yes or No

Much better. It's a single question now and presents the user with a
simple yes-or-no branching point. It's clear that if the last session
was complete then it doesn't matter if the buffer is cleared, and I
would assume from this that pressing No would leave things as they
are. As a user of your system I don't really care if the header is
cleared behind the scenes or not - all I'm concerned with is whether
or not I've completed the last edit.

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Re: Confirm Long File Name Bug in Player Object

2005-06-28 Thread Mark Wieder
Richard-

Monday, June 27, 2005, 11:15:23 PM, you wrote:

RG Do you can to clear the header?

I figured you were maybe speaking a patois here, so I tried various
translations in Google:

English to German and back again:
Do you preserve, in order to delete the heading?

English to Spanish and back again:
You can to clear the head?

English to French and back again:
Do you put out of box to release the heading?

English to Italian and back again:
Inscatolate in order to eliminate the heading?

English to Portuguese and back again:
You tin to cancel the heading?

English to French to German to English:
Do you place in crate to set the title free?

The last seems very zen, and I'm sure it's the key to understanding
this conundrum. I shall meditate on this.

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Re: Confirm Long File Name Bug in Player Object

2005-06-28 Thread Richard Gaskin

Mark Wieder wrote:

Richard-

Monday, June 27, 2005, 11:15:23 PM, you wrote:

RG Do you can to clear the header?

I figured you were maybe speaking a patois here, so I tried various
translations in Google:

English to German and back again:
Do you preserve, in order to delete the heading?

English to Spanish and back again:
You can to clear the head?

English to French and back again:
Do you put out of box to release the heading?

English to Italian and back again:
Inscatolate in order to eliminate the heading?

English to Portuguese and back again:
You tin to cancel the heading?

English to French to German to English:
Do you place in crate to set the title free?

The last seems very zen, and I'm sure it's the key to understanding
this conundrum. I shall meditate on this.


It's a new dialect called Sleep Deprivation.  It's easy to become a 
native speaker:  just go without sleep for two days straight and you'll 
be speaking it like it was your native tongue. :)


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 Fourth World Media Corporation
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Re: Confirm Long File Name Bug in Player Object

2005-06-28 Thread Dar Scott
Since this seems to have changed, can we get a new subject on this?  -- 
Dar


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Re: Confirm Long File Name Bug in Player Object

2005-06-27 Thread Mark Wieder
Sivakatirswami-

Friday, June 24, 2005, 10:55:21 PM, you wrote:

Sanswer Are you finished with the last one? If so, shall I clear
S the header info? with No or Yes

I understand the intent, but I have to say that I find two yes-or-no
questions in a single answer dialog with a single response a bit
confusing to the user.

Sput theTape into tTruncatedFileName
S  put char 1 to 13 of (item -1 of theTape)  .mp3  into item -1
S of tTruncatedFileName
S  rename file theTape to tTruncatedFileName

... and here I would check to make sure that file tTruncatedFileName
doesn't already exist before trying to rename it...

Anyway, glad you found a workaround for now.

-- 
-Mark Wieder
 [EMAIL PROTECTED]

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Re: Confirm Long File Name Bug in Player Object

2005-06-27 Thread Sivakatirswami

We appreciate constructive criticism.

I'm not a trained developer, and just do the best I can... some  
computer savvy users take your apps and run with them...  gives you  
the false sense that you did a great job with the UI... but I'm  
learning that's not true as some of my naive users come back to me  
with questions I never dreamed of...


In anticipation of doing more for the public in the not-too-distant  
future see below


On Jun 25, 2005, at 5:57 AM, Mark Wieder wrote:



Sanswer Are you finished with the last one? If so, shall I clear
S the header info? with No or Yes

I understand the intent, but I have to say that I find two yes-or-no
questions in a single answer dialog with a single response a bit
confusing to the user.


OK  I think I understand... better if the buttons describe the  
actions and don't just throw a boolean at the user... how about this:


answer Are you finished with the last one? If so, shall I clear
the header info?

with

Cancel or Clear Header

Better?

skts





Sput theTape into tTruncatedFileName
S  put char 1 to 13 of (item -1 of theTape)  .mp3  into  
item -1

S of tTruncatedFileName
S  rename file theTape to tTruncatedFileName

... and here I would check to make sure that file tTruncatedFileName
doesn't already exist before trying to rename it...

Anyway, glad you found a workaround for now.

--
-Mark Wieder
 [EMAIL PROTECTED]


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Re: Confirm Long File Name Bug in Player Object

2005-06-27 Thread Mark Wieder
Sivakatirswami-

Monday, June 27, 2005, 1:30:58 PM, you wrote:

S answer Are you finished with the last one? If so, shall I clear
S the header info?

S with

S Cancel or Clear Header

S Better?

I like the Clear Header. That makes it obvious what will happen if I
press the button. The concept of Cancel has always bothered me in
contexts like this.

If you are presenting two questions then there are four possible
states for the user. It looks to me like you are taking care of two of
those:

  clear header
  YN
finished  --
Y | Clear ||
N |   | Cancel |
  --

If I'm the user and I'm finished with the last one, what will happen
when I press Cancel? Will my changes disappear? If I'm not done what
does Cancel mean? What if I'm done with the last one but I don't want
to clear the header info? In this last case, I don't really know what
you're intending, so I don't know if that's even an option - it may be
clear from where I am in the application.

-- 
-Mark Wieder
 [EMAIL PROTECTED]

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Re: Confirm Long File Name Bug in Player Object

2005-06-27 Thread Thomas McGrath III

Sivakatirswami,

I would leave the No and Yes buttons and just change the text:

answer Are you finished with the last one? This will clear the header 
info. with No or Yes


or maybe clarify what the last one is:

answer If you are finished, do you want to clear the header 
information? with No or Yes



HTH

TOm

On Jun 27, 2005, at 4:30 PM, Sivakatirswami wrote:


We appreciate constructive criticism.

I'm not a trained developer, and just do the best I can... some 
computer savvy users take your apps and run with them...  gives you 
the false sense that you did a great job with the UI... but I'm 
learning that's not true as some of my naive users come back to me 
with questions I never dreamed of...


In anticipation of doing more for the public in the not-too-distant 
future see below


On Jun 25, 2005, at 5:57 AM, Mark Wieder wrote:



Sanswer Are you finished with the last one? If so, shall I clear
S the header info? with No or Yes

I understand the intent, but I have to say that I find two yes-or-no
questions in a single answer dialog with a single response a bit
confusing to the user.


OK  I think I understand... better if the buttons describe the actions 
and don't just throw a boolean at the user... how about this:


answer Are you finished with the last one? If so, shall I clear
the header info?

with

Cancel or Clear Header

Better?

skts





Sput theTape into tTruncatedFileName
S  put char 1 to 13 of (item -1 of theTape)  .mp3  into item 
-1

S of tTruncatedFileName
S  rename file theTape to tTruncatedFileName

... and here I would check to make sure that file tTruncatedFileName
doesn't already exist before trying to rename it...

Anyway, glad you found a workaround for now.

--
-Mark Wieder
 [EMAIL PROTECTED]


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Thomas J. McGrath III
SCS
1000 Killarney Dr.
Pittsburgh, PA 15234
412-885-8541

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Re: Confirm Long File Name Bug in Player Object

2005-06-27 Thread Sivakatirswami
basic but still intriquing discussion, tks for bearing with it. It  
seems overly subtle perhaps, but not really... I had a user use  
select her entire transcript and CUT and it disappeared... she  
wrote me an email asking what to do !


I wrote back... Just paste it back again... of course by then it  
was too late. Anyway, I'm using send the app to save itself now  
every 5 minutes and will shortly cause the whole thing to dump  
the .xml file one each save *and* save the transcript into a global  
they can revert too  as a triple safety against losing work. So if my  
app or my rev player stand alone or their system goes up in smoke,  
they will have their work up to the last five minutes on the hard  
drive. Point: these kinds of users are very easily confused and will  
just stop in their tracks if things don't seem obvious.


I like your 2 questions 4 states diagram.

Made me  think my problem is in the use of finished which is  
ambiquous because what it really means is


a) user has completde transcription of the last .mp3 file, has  
proofread the text and successfully uploaded the xml file to our  
server here and is ready to start a new one... clean slate...


b) Having done that, and downloaded some new lectures to transcribe,  
they are supposed to then select a new audio file to transcribe. This  
dialog is a fail safe to make sure they actually completed a) above  
before starting a new one... if they do start a new one, the data in  
the substack header is cleared...


Also clearing the header is a really an internal maintenance thing,   
like wiping off the black board the next class... the students in the  
next class really don't need to know about that event any more than  
we need to tell them  I am about to put empty into all the globals  
in this stack... [i.e. in answer to your question... no, the user  
would never want to retain the header info when starting a new  
transcript.]


All we really need to do is check ask the user if they succeed with  
a) above and then proceed.


How about this (using Thomas's idea to just re-write the question...) :

Answer Was your last transcript complete and successfully uploaded?

with Yes or No

Sivakatirswami








On Jun 27, 2005, at 11:17 AM, Mark Wieder wrote:


Sivakatirswami-

Monday, June 27, 2005, 1:30:58 PM, you wrote:

S answer Are you finished with the last one? If so, shall I clear
S the header info?

S with

S Cancel or Clear Header

S Better?

I like the Clear Header. That makes it obvious what will happen if I
press the button. The concept of Cancel has always bothered me in
contexts like this.

If you are presenting two questions then there are four possible
states for the user. It looks to me like you are taking care of two of
those:

  clear header
  YN
finished  --
Y | Clear ||
N |   | Cancel |
  --

If I'm the user and I'm finished with the last one, what will happen
when I press Cancel? Will my changes disappear? If I'm not done what
does Cancel mean? What if I'm done with the last one but I don't want
to clear the header info? In this last case, I don't really know what
you're intending, so I don't know if that's even an option - it may be
clear from where I am in the application.

--
-Mark Wieder
 [EMAIL PROTECTED]

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Re: Confirm Long File Name Bug in Player Object

2005-06-26 Thread Jon

Is this just a Mac problem, or is it also a Windows problem?

:)

Jon


Sivakatirswami wrote:

OK I throw in the towel... I'll rename the files for now on the users  
hard drive while retaining the long file name for all other processes  
other than simply to play the player... this solves the immediate  
problem and by changing a few other scripts that refer to the field  
that contains the path to refer instead to  the custom prop that  
contains a  32 filename... I'm good to go and I'll offer some  
mangoes to the Gods of the temple of Run Rev that they will fix this  
before I get back to building the other apps related to this project,  
in those contexts I definitely do not want to be changing these files  
names...


oh...viz-a-viz the bug categorizatioin:  i guess, since I *can* carry  
on, this is indeed not a true blocker...


:-)  I see what you mean... a true blocker should mean I can't do  
*anything* to continue.


global theTape
on mouseUp
  answer Are you finished with the last one? If so, shall I clear  
the header info? with No or Yes

  if it is No then exit to top
  answer file Locate the sound file you want to transcribe.  with   
(fld localPath of stack atra-prefs /)

  if it is empty then exit mouseUp
  put it into theTape
   put empty into fld theTotalTime
  put theTape into fld soundfile
  set the uActualFileName of fld soundFile to theTape
  set the itemdel to /
  if len(item -1 of theTape)32 then
  put theTape into tTruncatedFileName
put char 1 to 13 of (item -1 of theTape)  .mp3  into item -1  
of tTruncatedFileName

rename file theTape to tTruncatedFileName
put tTruncatedFileName into theTape
  set the uActualFileName of fld soundFile to theTape
end if
  set the filename of player theTape to theTape
  clearHeader
end mouseUp

On Jun 24, 2005, at 7:41 PM, Dar Scott wrote:



On Jun 24, 2005, at 11:17 PM, Sivakatirswami wrote:


Setting a player to the alias resolves the alias and applies the  
original path to the player's filename prop. So this alias option  
doesn't get us anything. try it... make alias of long file name..  
truncate alias a back to 32 chars... set the fileName of player  i 
to aliasPaththen check player's props filename will be the  
original long one.




It was worth a try.

Dar
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Re: Confirm Long File Name Bug in Player Object

2005-06-24 Thread Dar Scott


On Jun 23, 2005, at 6:39 PM, Scott Rossi wrote:


Even so, I think this loss of functionality qualifies as (at most)
Major, in that it is a major loss of function.  I understand
Blocker to mean I can't develop.


How is this different from I can't deliver?


It blocks you up front in development, not at the end.

If a bug's fix's being crucial in delivery makes it a Blocker, then 
I'll have to change a dozen of my bug entries to Blocker.


I can't argue that this bug is not a blocker, only that (from my 
reading of the bugzilla definition) it is not a Blocker.


I don't mean to belittle the bug; I'm just being legalistic about the 
category Blocker.  Even though it is highest in some sense, it also is 
different in quality in that it narrows the kind of bug.  Examples 
might be key doesn't work or can't open stack.


I didn't make up the definition, so I might be way off.

Dar

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Re: Confirm Long File Name Bug in Player Object

2005-06-24 Thread Mark Wieder
Dar-

Friday, June 24, 2005, 9:25:50 AM, you wrote:

DS I didn't make up the definition, so I might be way off.

I don't think you're way off, but off enough to be wrong.

To my mind, a blocker is I can't do xyz in rev for one reason or
another and this prevents me from delivering my application to my
clients. Whether this is because of a development issue for which
there is no workaround or because of a runtime issue is merely
academic. If I can't get something accomplished in rev and have to
switch to another tool, that's a blocker.

I do have some bugs for which this is true and I have left at major
instead of bumping the level because I don't have a pressing need for
them to be fixed. If I did then they would be blocking me from doing
what I need to do and I wouldn't have a problem escalating them.

-- 
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Re: Confirm Long File Name Bug in Player Object

2005-06-24 Thread Dar Scott


On Jun 24, 2005, at 11:20 AM, Mark Wieder wrote:


DS I didn't make up the definition, so I might be way off.

I don't think you're way off, but off enough to be wrong.


I have a vague memory of being wrong before, so that is possible.


To my mind, a blocker is I can't do xyz in rev for one reason or
another and this prevents me from delivering my application to my
clients. Whether this is because of a development issue for which
there is no workaround or because of a runtime issue is merely
academic. If I can't get something accomplished in rev and have to
switch to another tool, that's a blocker.


I guess my point is that it is not a to my mind thing.  It is a 
matter of respecting the definition set up by Runrev.  Runrev might 
have limited Blocker to only bugs that had to do with the color green 
and I would be inclined to submit to that, though I might mock it.


Even so, I admit that I might be reading in something more stringent 
than what is there.


Dar

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Re: Confirm Long File Name Bug in Player Object

2005-06-24 Thread Brian Yennie
I know this is a pretty dirty sounding workaround, but what happens if 
you place an alias to the file in the user's temporary files (instead 
of copying it there)? More work but less disk space if it works...


If you want to deliver a media player now, the only way around this 
is to
have your app duplicate the user's media somewhere on their drive, 
rename
it, and then make sure to delete the duplicate when you're done.  For 
a few
files, one by one, this might be OK, but I question whether this is a 
valid

workaround for potentially dozens of multi-megabyte files.


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Re: Confirm Long File Name Bug in Player Object

2005-06-24 Thread Sivakatirswami
I'm all ears... in this app, the sound file is downloaded over the  
net... and later thrown away... the source file is on our server and  
will continue to carry the long file name... so, temporarily changing  
the name of the file is not dangerous in this context and since we  
own the files, it's not like I'm messing with my clients file  
archive... but still I like the alias possibility.


I would need that to work on both Mac and Windows... do you have a  
cross platform script to code an alias?


thanks
Sivakatirswami

On Jun 24, 2005, at 2:58 PM, Brian Yennie wrote:

I know this is a pretty dirty sounding workaround, but what happens  
if you place an alias to the file in the user's temporary files  
(instead of copying it there)? More work but less disk space if it  
works...



If you want to deliver a media player now, the only way around  
this is to
have your app duplicate the user's media somewhere on their  
drive, rename
it, and then make sure to delete the duplicate when you're done.   
For a few
files, one by one, this might be OK, but I question whether this  
is a valid

workaround for potentially dozens of multi-megabyte files.



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Re: Confirm Long File Name Bug in Player Object

2005-06-24 Thread Brian Yennie

Sivakatirswami,

See create alias - pretty easy to use.

I can't promise that Rev won't resolve the alias and still have long 
file name problems, but it may be worth a shot. You could probably 
write a handler, if this works, that loops through all of your player 
objects and does something like:


repeat with i=1 to number of players
   put the fileName of player i into playerPath
   set the itemDelimiter to /
   put specialFolderPath(temporary)/(item -1 of playerPath) into 
aliasPath

   create alias aliasPath to file playerPath
   if (the result is empty) then
  set the fileName of player i to aliasPath
   else
  answer error Error Creating Alias to Media
   end if
end repeat

Untested, but hopefully helpful. I've tested that setting the fileName 
to an alias DOES work, I just haven't experienced the long file path 
bug myself, so can't say whether it cures that!


HTH -

Brian

I'm all ears... in this app, the sound file is downloaded over the 
net... and later thrown away... the source file is on our server and 
will continue to carry the long file name... so, temporarily changing 
the name of the file is not dangerous in this context and since we 
own the files, it's not like I'm messing with my clients file 
archive... but still I like the alias possibility.


I would need that to work on both Mac and Windows... do you have a 
cross platform script to code an alias?


thanks
Sivakatirswami

On Jun 24, 2005, at 2:58 PM, Brian Yennie wrote:

I know this is a pretty dirty sounding workaround, but what happens 
if you place an alias to the file in the user's temporary files 
(instead of copying it there)? More work but less disk space if it 
works...



If you want to deliver a media player now, the only way around this 
is to
have your app duplicate the user's media somewhere on their drive, 
rename
it, and then make sure to delete the duplicate when you're done.  
For a few
files, one by one, this might be OK, but I question whether this is 
a valid

workaround for potentially dozens of multi-megabyte files.



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Re: Confirm Long File Name Bug in Player Object

2005-06-24 Thread Sivakatirswami
Setting a player to the alias resolves the alias and applies the  
original path to the player's filename prop. So this alias option  
doesn't get us anything. try it... make alias of long file name..  
truncate alias a back to 32 chars... set the fileName of player i  
to aliasPaththen check player's props filename will be the  
original long one.


On Jun 24, 2005, at 4:26 PM, Brian Yennie wrote:


Sivakatirswami,

See create alias - pretty easy to use.

I can't promise that Rev won't resolve the alias and still have  
long file name problems, but it may be worth a shot. You could  
probably write a handler, if this works, that loops through all of  
your player objects and does something like:


repeat with i=1 to number of players
   put the fileName of player i into playerPath
   set the itemDelimiter to /
   put specialFolderPath(temporary)/(item -1 of playerPath)  
into aliasPath

   create alias aliasPath to file playerPath
   if (the result is empty) then
  set the fileName of player i to aliasPath
   else
  answer error Error Creating Alias to Media
   end if
end repeat

Untested, but hopefully helpful. I've tested that setting the  
fileName to an alias DOES work, I just haven't experienced the long  
file path bug myself, so can't say whether it cures that!


HTH -

Brian


I'm all ears... in this app, the sound file is downloaded over the  
net... and later thrown away... the source file is on our server  
and will continue to carry the long file name... so, temporarily  
changing the name of the file is not dangerous in this context  
and since we own the files, it's not like I'm messing with my  
clients file archive... but still I like the alias possibility.


I would need that to work on both Mac and Windows... do you have a  
cross platform script to code an alias?


thanks
Sivakatirswami

On Jun 24, 2005, at 2:58 PM, Brian Yennie wrote:


I know this is a pretty dirty sounding workaround, but what  
happens if you place an alias to the file in the user's temporary  
files (instead of copying it there)? More work but less disk  
space if it works...




If you want to deliver a media player now, the only way around  
this is to
have your app duplicate the user's media somewhere on their  
drive, rename
it, and then make sure to delete the duplicate when you're  
done.  For a few
files, one by one, this might be OK, but I question whether  
this is a valid

workaround for potentially dozens of multi-megabyte files.




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Re: Confirm Long File Name Bug in Player Object

2005-06-24 Thread Dar Scott


On Jun 24, 2005, at 11:17 PM, Sivakatirswami wrote:

Setting a player to the alias resolves the alias and applies the 
original path to the player's filename prop. So this alias option 
doesn't get us anything. try it... make alias of long file name.. 
truncate alias a back to 32 chars... set the fileName of player i to 
aliasPaththen check player's props filename will be the original 
long one.


It was worth a try.

Dar
--
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http://www.swcp.com/dsc/
Programming and software
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Re: Confirm Long File Name Bug in Player Object

2005-06-24 Thread Sivakatirswami
OK I throw in the towel... I'll rename the files for now on the users  
hard drive while retaining the long file name for all other processes  
other than simply to play the player... this solves the immediate  
problem and by changing a few other scripts that refer to the field  
that contains the path to refer instead to  the custom prop that  
contains a  32 filename... I'm good to go and I'll offer some  
mangoes to the Gods of the temple of Run Rev that they will fix this  
before I get back to building the other apps related to this project,  
in those contexts I definitely do not want to be changing these files  
names...


oh...viz-a-viz the bug categorizatioin:  i guess, since I *can* carry  
on, this is indeed not a true blocker...


:-)  I see what you mean... a true blocker should mean I can't do  
*anything* to continue.


global theTape
on mouseUp
  answer Are you finished with the last one? If so, shall I clear  
the header info? with No or Yes

  if it is No then exit to top
  answer file Locate the sound file you want to transcribe.  with   
(fld localPath of stack atra-prefs /)

  if it is empty then exit mouseUp
  put it into theTape
   put empty into fld theTotalTime
  put theTape into fld soundfile
  set the uActualFileName of fld soundFile to theTape
  set the itemdel to /
  if len(item -1 of theTape)32 then
  put theTape into tTruncatedFileName
put char 1 to 13 of (item -1 of theTape)  .mp3  into item -1  
of tTruncatedFileName

rename file theTape to tTruncatedFileName
put tTruncatedFileName into theTape
  set the uActualFileName of fld soundFile to theTape
end if
  set the filename of player theTape to theTape
  clearHeader
end mouseUp

On Jun 24, 2005, at 7:41 PM, Dar Scott wrote:



On Jun 24, 2005, at 11:17 PM, Sivakatirswami wrote:


Setting a player to the alias resolves the alias and applies the  
original path to the player's filename prop. So this alias option  
doesn't get us anything. try it... make alias of long file name..  
truncate alias a back to 32 chars... set the fileName of player  
i to aliasPaththen check player's props filename will be the  
original long one.




It was worth a try.

Dar
--
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http://www.swcp.com/dsc/
Programming and software
**

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Confirm Long File Name Bug in Player Object

2005-06-23 Thread Sivakatirswami
Can someone quickly confirm this ( bugzilled already) ... a bit of a  
serious problem for me at the moment:


a) get an .mp3 file... any will do. Make sure the number of chars in  
the file name (inclusive of extension) is  33


e.g. someFoo.mp3

b) set some player test to this file and confirm it plays as  
expected on a


start player test

c) now go to the finder (OSX, Tiger) and change the file name to

somefoo0123435678901234567890123456789.mp3

d) now go back, set the player  object to this same file which now  
has a file name with 33 chars...


e) start player test

here, the player object is now simply dead go back... truncate  
the file name to 33 chars... try again... now it works..


Sivakatirswami
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Re: Confirm Long File Name Bug in Player Object

2005-06-23 Thread Scott Rossi
Recently, Sivakatirswami  wrote:

 Can someone quickly confirm this ( bugzilled already) ... a bit of a
 serious problem for me at the moment:
 
 a) get an .mp3 file... any will do. Make sure the number of chars in
 the file name (inclusive of extension) is  33
 
 e.g. someFoo.mp3
 
 b) set some player test to this file and confirm it plays as
 expected on a
 
 start player test
 
 c) now go to the finder (OSX, Tiger) and change the file name to
 
 somefoo0123435678901234567890123456789.mp3
 
 d) now go back, set the player  object to this same file which now
 has a file name with 33 chars...
 
 e) start player test
 
 here, the player object is now simply dead go back... truncate
 the file name to 33 chars... try again... now it works..

Confirmed, as of November last year.

Also, try adding special characters to the file name, such as - or (.
These broke playback for me at the time.

I would set this at Blocker status because it prevents playback of otherwise
playable media.

Regards,

Scott Rossi
Creative Director
Tactile Media, Multimedia  Design
-
E: [EMAIL PROTECTED]
W: http://www.tactilemedia.com

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Re: Confirm Long File Name Bug in Player Object

2005-06-23 Thread Peter T. Evensen
I am also noticing, on Mac, at least, the refusal to load images that are 
reference by long name.  For example, a file named Critical Thinking 
Instructions.png will not load, but a file named Critical Thinking 
Instr.png will.  I haven't played around with enough to see if it is the 
file name or the whole path.


Has anyone else seen this?

At 02:08 PM 6/23/2005, you wrote:

Recently, Sivakatirswami  wrote:

 Can someone quickly confirm this ( bugzilled already) ... a bit of a
 serious problem for me at the moment:

 a) get an .mp3 file... any will do. Make sure the number of chars in
 the file name (inclusive of extension) is  33

 e.g. someFoo.mp3

 b) set some player test to this file and confirm it plays as
 expected on a

 start player test

 c) now go to the finder (OSX, Tiger) and change the file name to

 somefoo0123435678901234567890123456789.mp3

 d) now go back, set the player  object to this same file which now
 has a file name with 33 chars...

 e) start player test

 here, the player object is now simply dead go back... truncate
 the file name to 33 chars... try again... now it works..

Confirmed, as of November last year.

Also, try adding special characters to the file name, such as - or (.
These broke playback for me at the time.

I would set this at Blocker status because it prevents playback of otherwise
playable media.

Regards,

Scott Rossi
Creative Director
Tactile Media, Multimedia  Design
-
E: [EMAIL PROTECTED]
W: http://www.tactilemedia.com

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Re: Confirm Long File Name Bug in Player Object

2005-06-23 Thread Eric Chatonet

Hello Peter,

Assuming Mac OS...

Critical Thinking Instructions.png is 34 chars (you have to count  
the extension)

Critical Thinking Instr.png is 27 chars.
The limit is 31 :-)

Le 23 juin 05 à 21:14, Peter T. Evensen a écrit :

I am also noticing, on Mac, at least, the refusal to load images  
that are reference by long name.  For example, a file named  
Critical Thinking Instructions.png will not load, but a file  
named Critical Thinking Instr.png will.  I haven't played around  
with enough to see if it is the file name or the whole path.


Best Regards from Paris,

Eric Chatonet.

So Smart Software

For institutions, companies and associations
Built-to-order applications: management, multimedia, internet, etc.
Windows, Mac OS and Linux... With the French touch

Free plugins and tutorials on my website

Web sitehttp://www.sosmartsoftware.com/
Email[EMAIL PROTECTED]/
Phone33 (0)1 43 31 77 62
Mobile33 (0)6 20 74 50 86


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Re: Confirm Long File Name Bug in Player Object

2005-06-23 Thread Klaus Major

Hi all,


Recently, Sivakatirswami  wrote:


Can someone quickly confirm this ( bugzilled already) ... a bit of a
serious problem for me at the moment:

a) get an .mp3 file... any will do. Make sure the number of chars in
the file name (inclusive of extension) is  33
...
somefoo0123435678901234567890123456789.mp3

...
here, the player object is now simply dead go back... truncate
the file name to 33 chars... try again... now it works..



Confirmed, as of November last year.
Also, try adding special characters to the file name, such as -  
or (.

These broke playback for me at the time.


like german umlauts and french accents...

I would set this at Blocker status because it prevents playback of  
otherwise

playable media.

Regards,

Scott Rossi
Creative Director
Tactile Media, Multimedia  Design
-
E: [EMAIL PROTECTED]
W: http://www.tactilemedia.com


this is bug nr. 396 as of 2003-08-20 and it is still marked as NEW!?
C'mon RunRev!

http://support.runrev.com/bugdatabase/show_bug.cgi?id=396

Mark, i am sure you read this, this is not acceptable and a real blocker
especially in non english speaking countries like germany with its  
lots of

umlauts etc...

PLEASE resolve this one as soon as possible, PLEASE!!!


Regards

Klaus Major
[EMAIL PROTECTED]
http://www.major-k.de

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Re: Confirm Long File Name Bug in Player Object

2005-06-23 Thread Todd Higgins
Is there a technical reason for Revolution having a 31 char limit in  
Mac OS X?  Obviously the OS and filesystem support longer file names  
(256 chars) and there must be other Carbon application that support  
long filenames.


Todd

On Jun 23, 2005, at 3:25 PM, Eric Chatonet wrote:


Hello Peter,

Assuming Mac OS...

Critical Thinking Instructions.png is 34 chars (you have to count  
the extension)

Critical Thinking Instr.png is 27 chars.
The limit is 31 :-)

Le 23 juin 05 à 21:14, Peter T. Evensen a écrit :


I am also noticing, on Mac, at least, the refusal to load images  
that are reference by long name.  For example, a file named  
Critical Thinking Instructions.png will not load, but a file  
named Critical Thinking Instr.png will.  I haven't played around  
with enough to see if it is the file name or the whole path.




Best Regards from Paris,

Eric Chatonet.

So Smart Software

For institutions, companies and associations
Built-to-order applications: management, multimedia, internet, etc.
Windows, Mac OS and Linux... With the French touch

Free plugins and tutorials on my website

Web sitehttp://www.sosmartsoftware.com/
Email[EMAIL PROTECTED]/
Phone33 (0)1 43 31 77 62
Mobile33 (0)6 20 74 50 86


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Re: Confirm Long File Name Bug in Player Object

2005-06-23 Thread Trevor DeVore

On Jun 23, 2005, at 12:39 PM, Todd Higgins wrote:

Is there a technical reason for Revolution having a 31 char limit in 
Mac OS X?  Obviously the OS and filesystem support longer file names 
(256 chars) and there must be other Carbon application that support 
long filenames.


Revolution is most likely still using the FSSpec file structure with 
QuickTime.  QuickTime 6 introduced new movie storage functions that 
support all of the fancy long names but the Rev code needs to be 
updated to determine if QT 6 is installed and then use the appropriate 
functions.



--
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Blue Mango Multimedia
[EMAIL PROTECTED]

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Re: Confirm Long File Name Bug in Player Object

2005-06-23 Thread Klaus Major

Hi Trevor,


On Jun 23, 2005, at 12:39 PM, Todd Higgins wrote:

Is there a technical reason for Revolution having a 31 char limit  
in Mac OS X?  Obviously the OS and filesystem support longer file  
names (256 chars) and there must be other Carbon application that  
support long filenames.
Revolution is most likely still using the FSSpec file structure  
with QuickTime.


Exactly!

http://support.runrev.com/bugdatabase/show_bug.cgi?id=396

That's exactly what Tuviah mentioned here:

--- Additional Comment #1 From Tuviah Snyder 2003-08-22 21:23  
---
right this is because we using fsspecs..we plan to look into fixing  
the 32
char filepath limitation (either use unix paths or fsrefs) in the  
next release.


QuickTime 6 introduced new movie storage functions that support all  
of the fancy long names but the Rev code needs to be updated to  
determine if QT 6 is installed and then use the appropriate functions.



--
Trevor DeVore
Blue Mango Multimedia
[EMAIL PROTECTED]


Regards

Klaus Major
[EMAIL PROTECTED]
http://www.major-k.de

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Re: Confirm Long File Name Bug in Player Object

2005-06-23 Thread Peter T. Evensen

I guess they decided not to fix it in the next release?

At 03:26 PM 6/23/2005, you wrote:

Hi Trevor,


On Jun 23, 2005, at 12:39 PM, Todd Higgins wrote:


Is there a technical reason for Revolution having a 31 char limit
in Mac OS X?  Obviously the OS and filesystem support longer file
names (256 chars) and there must be other Carbon application that
support long filenames.

Revolution is most likely still using the FSSpec file structure
with QuickTime.


Exactly!

http://support.runrev.com/bugdatabase/show_bug.cgi?id=396

That's exactly what Tuviah mentioned here:

--- Additional Comment #1 From Tuviah Snyder 2003-08-22 21:23
---
right this is because we using fsspecs..we plan to look into fixing
the 32
char filepath limitation (either use unix paths or fsrefs) in the
next release.


QuickTime 6 introduced new movie storage functions that support all
of the fancy long names but the Rev code needs to be updated to
determine if QT 6 is installed and then use the appropriate functions.


--
Trevor DeVore
Blue Mango Multimedia
[EMAIL PROTECTED]


Regards

Klaus Major
[EMAIL PROTECTED]
http://www.major-k.de

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Re: Confirm Long File Name Bug in Player Object

2005-06-23 Thread Sivakatirswami
So, we are stuck... mmm. I guess i'll have to implement a work around  
to preserve the long file names in some custom prop, field or global,  
truncate the file name on disk...  reset the player to the truncated  
file name... all on the  fly, when the transcriber finishes work,  
restore the file to it's original name.. export the matching .xml  
file (of the transcript and metadata from the discourse) with the  
long name... all doable, wish me luck!


but, ideally this gets fixed on tonite's build and the next patch  
release that is issued every 72 hours on a cron...


Sivakatirswami


On Jun 23, 2005, at 10:55 AM, Peter T. Evensen wrote:


I guess they decided not to fix it in the next release?

At 03:26 PM 6/23/2005, you wrote:


Hi Trevor,



On Jun 23, 2005, at 12:39 PM, Todd Higgins wrote:



Is there a technical reason for Revolution having a 31 char limit
in Mac OS X?  Obviously the OS and filesystem support longer file
names (256 chars) and there must be other Carbon application that
support long filenames.


Revolution is most likely still using the FSSpec file structure
with QuickTime.



Exactly!

http://support.runrev.com/bugdatabase/show_bug.cgi?id=396

That's exactly what Tuviah mentioned here:

--- Additional Comment #1 From Tuviah Snyder 2003-08-22 21:23
---
right this is because we using fsspecs..we plan to look into fixing
the 32
char filepath limitation (either use unix paths or fsrefs) in the
next release.



QuickTime 6 introduced new movie storage functions that support all
of the fancy long names but the Rev code needs to be updated to
determine if QT 6 is installed and then use the appropriate  
functions.



--
Trevor DeVore
Blue Mango Multimedia
[EMAIL PROTECTED]



Regards

Klaus Major
[EMAIL PROTECTED]
http://www.major-k.de

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Re: Confirm Long File Name Bug in Player Object

2005-06-23 Thread Dar Scott


On Jun 23, 2005, at 1:08 PM, Scott Rossi wrote:

I would set this at Blocker status because it prevents playback of 
otherwise

playable media.


I don't agree with that.

First of all, somebody will have a workaround command (3 minutes; 17 
lines) shortly after I mail this.


Second, blocker means it blocks development  testing.  The developer 
can temporarily shorten the names and continue development and testing 
until a workaround or fix is available.


Or did I miss something?

Dar

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Re: Confirm Long File Name Bug in Player Object

2005-06-23 Thread Dar Scott


On Jun 23, 2005, at 3:03 PM, Sivakatirswami wrote:

So, we are stuck... mmm. I guess i'll have to implement a work around 
to preserve the long file names in some custom prop, field or global, 
truncate the file name on disk...  reset the player to the truncated 
file name... all on the  fly, when the transcriber finishes work, 
restore the file to it's original name.. export the matching .xml file 
(of the transcript and metadata from the discourse) with the long 
name... all doable, wish me luck!


Truncating and then restoring the file name might leave the name 
shortened on a crash or other abnormal exit, unless you do something 
special.


Perhaps you can use a custom prop on the player and use that in all 
cases.  The setProp handler can then check for name size and do 
whatever is needed.  That might be creating an alias, copying the file, 
or (as you mentioned) shortening the name.  It can also do whatever is 
needed to clean up after the old name.  Quitting need do something 
simple, such as setting the custom property to empty.


(I have no idea whether an alias will really work for a player.)

Dar

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Re: Confirm Long File Name Bug in Player Object

2005-06-23 Thread Scott Rossi
Recently, Dar Scott  wrote:

 I would set this at Blocker status because it prevents playback of
 otherwise
 playable media.
 
 I don't agree with that.
 
 First of all, somebody will have a workaround command (3 minutes; 17
 lines) shortly after I mail this.
 
 Second, blocker means it blocks development  testing.  The developer
 can temporarily shorten the names and continue development and testing
 until a workaround or fix is available.
 
 Or did I miss something?

Perhaps.  I can see two ways of looking at this: managing your own media and
managing users' media.

Changing filenames of your own media may be acceptable but changing
filenames of a users media is a really bad idea.  If you change a filename
and for whatever reason you are unable to restore to the original name, I
can imagine the user being extremely upset.

If you want to deliver a media player now, the only way around this is to
have your app duplicate the user's media somewhere on their drive, rename
it, and then make sure to delete the duplicate when you're done.  For a few
files, one by one, this might be OK, but I question whether this is a valid
workaround for potentially dozens of multi-megabyte files.

Regards,

Scott Rossi
Creative Director
Tactile Media, Multimedia  Design
-
E: [EMAIL PROTECTED]
W: http://www.tactilemedia.com

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Re: Confirm Long File Name Bug in Player Object--OTHER

2005-06-23 Thread Thomas McCarthy

I noticed that when I ran shell scripts to convert WAVE files to MP3, if the 
file name was long it wouldn't work. If I set the default folder to the 
location of the files, that seemed to help.

I haven't experienced this bug on Windows--but maybe I had already dealt with 
it on my Mac? Can't remember.

tom



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Re: Confirm Long File Name Bug in Player Object

2005-06-23 Thread Dar Scott


On Jun 23, 2005, at 4:38 PM, Scott Rossi wrote:


Changing filenames of your own media may be acceptable but changing
filenames of a users media is a really bad idea.  If you change a 
filename
and for whatever reason you are unable to restore to the original 
name, I

can imagine the user being extremely upset.


You are right.  And at the time of my comment, I hadn't thought too 
much into what a workaround would be like.


Even so, I think this loss of functionality qualifies as (at most) 
Major, in that it is a major loss of function.  I understand 
Blocker to mean I can't develop.


Dar

--
**
DSC (Dar Scott Consulting  Dar's Lab)
http://www.swcp.com/dsc/
Programming and software
**

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Re: Confirm Long File Name Bug in Player Object

2005-06-23 Thread Scott Rossi
Recently, Dar Scott  wrote:

 Changing filenames of your own media may be acceptable but changing
 filenames of a users media is a really bad idea.  If you change a
 filename
 and for whatever reason you are unable to restore to the original
 name, I
 can imagine the user being extremely upset.
 
 You are right.  And at the time of my comment, I hadn't thought too
 much into what a workaround would be like.
 
 Even so, I think this loss of functionality qualifies as (at most)
 Major, in that it is a major loss of function.  I understand
 Blocker to mean I can't develop.

How is this different from I can't deliver?

Regards,

Scott Rossi
Creative Director
Tactile Media, Multimedia  Design
-
E: [EMAIL PROTECTED]
W: http://www.tactilemedia.com

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Re: Confirm Long File Name Bug in Player Object

2005-06-23 Thread Sivakatirswami


On Jun 23, 2005, at 12:38 PM, Scott Rossi wrote:

If you want to deliver a media player now, the only way around this  
is to
have your app duplicate the user's media somewhere on their drive,  
rename
it, and then make sure to delete the duplicate when you're done.   
For a few
files, one by one, this might be OK, but I question whether this is  
a valid

workaround for potentially dozens of multi-megabyte files.


Exactly my precise predicament potentially dozens of multi-megabyte  
files.


How about in the range of 2000! (I'm not kidding, we have a huge  
audio library archival project in process...)


My Audio Transcriber.rev is deployed now to about 15 people on  
remote locations around the world, this app downloads files from our  
server on the LAN in Hawaii, transcripts are done locally, these are  
sent back here with a POST to a CGI on our server here and later,  
when ready for public, transfered to our distribution web server in  
Connecticutt. Meanwhile I have inhouse apps in the works that will  
catalog and make all these sound files and their  
transcriptsaccessible. I set a new standard here for file names where


[2-ltr abbreviation for the author-speaker]_[international-date the  
talk is given]_[some unique subjectwords].mp3


e.g. we record Scott Rossi describing his work flow for software  
development, the file is named


sr_2005-06-05_RevConWorkFlowPresentation.mp3

and the XML transcript becomes

sr_2005-07-23_RevConWorkFlowPresentation.xml

because I got fed up with an earlier model we developed for reasons  
long ago for reasons I won't get into here: based on paths


past/2005/July/July_23_05/sounclip.mp3 where a data base was an  
absolute requirement to make any sense out of these files. The new  
model, which may also have a database for query work, is more  
accessible... we need our editors to be able to simply go to the  
server on the LAN and make some sense out of what they see from the  
Finder...


My whole functional spec was envisioned with the expectation that the  
long file name issue, was no longer an issue. A mistake on my part...  
a little hacking in the early stages can be really critical to the  
development path. I think you can see the kind of nightmare I'm  
headed for... Right, sure it's not a blocker, we can still develop  
but if x Number of hours are used to implement a workaround, instead  
of making progress, in my book, as a production manager for  
publications that must get out the door on real time schedules,  
that's a blocker...


Sivakatirswami








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