Re: DLR but could not find message or was not interested Issue

2020-05-12 Thread lbrezs...@gmx.co.uk

Are the messages in questions are "oversized"? We are experiencing the
same issue, and had determined that the issue is connected to the
message length and how kannel is handling multipart messages.

When sending a concatenated MT, kannel keeps normally a reference for
the first part only and ignores the other parts. If provider sends you
dlrs for parts other then 1st, kannel cannot mach.

Regards,

Lelik.

On 2020-05-11 23:30, Wan Md Arif Noor Bin. Wan Nizam wrote:


Hi,

Thanks for the reply, tried it and same issue. Just to note that the
issue is pretty random but happening regularly.

Logs :

2020-05-12 11:16:34 [SMSC:6SeriesSHT] [from:62033] [to:601]
[msg:154:RM0 <#> Kod WhatsApp Anda: 664-190..Anda boleh ketik pautan
ini untuk mengesahkan nombor anda: v.whatsapp.com/..Jangan kongsikan
kod ini.4sgLq1p5sV6] [FID:1A7A1C61]

2020-05-12 11:22:57 [SMSC:6SeriesSHT] [from:+601] [to:62033]
[msg:122:id:0444210273 sub:000 dlvrd:000 submit date:2005121116 done
date:2005121122 stat:DELIVRD err:000 text:RM0 <#> Kod WhatsApp]
[FID:1A7A1C61]

2020-05-12 11:22:57 [85037] [7] ERROR: SMPP[6SeriesSHT]: got DLR but
could not find message or was not interested in it id<444210273>
dst<601>, type<1>

Best Regards.

Arif Noor

*From:* Gorki Alfaro 
*Sent:* Tuesday, May 12, 2020 11:19 AM
*To:* Wan Md Arif Noor Bin. Wan Nizam 
*Cc:* kannel users@kannel.org 
*Subject:* Re: DLR but could not find message or was not interested Issue

Hello

Try to changing your msg-id-type = 0x01

Regards

Gorki

On Mon, May 11, 2020 at 9:12 PM Wan Md Arif Noor Bin. Wan Nizam
mailto:md.a...@forest-interactive.com>> wrote:

Hello Guys,

I’ve been struggling to find what is the issue with the DLR which
regularly getting error “DLR but could not find message or was not
interested”. From the debug logs it looks just fine but from the
access logs it becomes like those normal MO instead of DN.

38029:2020-05-12 05:07:42 [1640] [9] DEBUG: SMPP[6SeriesSHT]: Got PDU:

38030:2020-05-12 05:07:42 [1640] [9] DEBUG: SMPP PDU
0x7f087c014d70 dump:

38031:2020-05-12 05:07:42 [1640] [9] DEBUG:   type_name: deliver_sm

38032:2020-05-12 05:07:42 [1640] [9] DEBUG:   command_id: 5 =
0x0005

38033:2020-05-12 05:07:42 [1640] [9] DEBUG:   command_status: 0 =
0x

38034:2020-05-12 05:07:42 [1640] [9] DEBUG:   sequence_number:
253886944 = 0x0f2201e0

38035:2020-05-12 05:07:42 [1640] [9] DEBUG:   service_type: NULL

38036:2020-05-12 05:07:42 [1640] [9] DEBUG:   source_addr_ton: 1 =
0x0001

38037:2020-05-12 05:07:42 [1640] [9] DEBUG:   source_addr_npi: 1 =
0x0001

38038:2020-05-12 05:07:42 [1640] [9] DEBUG:   source_addr:
"601"

38039:2020-05-12 05:07:42 [1640] [9] DEBUG:   dest_addr_ton: 0 =
0x

38040:2020-05-12 05:07:42 [1640] [9] DEBUG:   dest_addr_npi: 1 =
0x0001

38041:2020-05-12 05:07:42 [1640] [9] DEBUG:   destination_addr:
"63660"

38042:2020-05-12 05:07:42 [1640] [9] DEBUG:   esm_class: 4 =
0x0004

38043:2020-05-12 05:07:42 [1640] [9] DEBUG:   protocol_id: 0 =
0x

38044:2020-05-12 05:07:42 [1640] [9] DEBUG:   priority_flag: 0 =
0x

38045:2020-05-12 05:07:42 [1640] [9] DEBUG:
schedule_delivery_time: NULL

38046:2020-05-12 05:07:42 [1640] [9] DEBUG:   validity_period: NULL

38047:2020-05-12 05:07:42 [1640] [9] DEBUG: registered_delivery: 0
= 0x

38048:2020-05-12 05:07:42 [1640] [9] DEBUG:
replace_if_present_flag: 0 = 0x

38049:2020-05-12 05:07:42 [1640] [9] DEBUG:   data_coding: 0 =
0x

38050:2020-05-12 05:07:42 [1640] [9] DEBUG:   sm_default_msg_id: 0
= 0x

38051:2020-05-12 05:07:42 [1640] [9] DEBUG:   sm_length: 122 =
0x007a

38052:2020-05-12 05:07:42 [1640] [9] DEBUG:   short_message:

38053:2020-05-12 05:07:42 [1640] [9] DEBUG:    Octet string at
0x7f087c014330:

38054:2020-05-12 05:07:42 [1640] [9] DEBUG:  len:  122

38055:2020-05-12 05:07:42 [1640] [9] DEBUG:  size: 123

38056:2020-05-12 05:07:42 [1640] [9] DEBUG:  immutable: 0

38057:2020-05-12 05:07:42 [1640] [9] DEBUG:  data: 69 64 3a 30
34 31 36 32 39 33 38 30 38 20 73 75 id:0416293808 su

38058:2020-05-12 05:07:42 [1640] [9] DEBUG:  data: 62 3a 30 30
30 20 64 6c 76 72 64 3a 30 30 30 20   b:000 dlvrd:000

38059:2020-05-12 05:07:42 [1640] [9] DEBUG:  data: 73 75 62 6d
69 74 20 64 61 74 65 3a 32 30 30 35   submit date:2005

38060:2020-05-12 05:07:42 [1640] [9] DEBUG:  data: 31 32 30 35
30 37 20 64 6f 6e 65 20 64 61 74 65   120507 done date

38061:2020-05-12 05:07:42 [1640] [9] DEBUG:  data: 3a 32 30 30
35 31 32 30 35 30 37 20 73 74 61 74 :2005120507 stat

38062:2020-05-12 05:07:42 [1640] [9] DEBUG:  data: 3a 55 4e 44
45 4c 49 56 20 65 72 72 3a 32 34 35 :UNDELIV err:245

38063:2020-05-12 05:07:42 

RE: DLR but could not find message or was not interested Issue

2020-05-11 Thread Wan Md Arif Noor Bin. Wan Nizam
Hi,

Thanks for the reply, tried it and same issue. Just to note that the issue is 
pretty random but happening regularly.

Logs :

2020-05-12 11:16:34 [SMSC:6SeriesSHT] [from:62033] [to:601] 
[msg:154:RM0 <#> Kod WhatsApp Anda: 664-190..Anda boleh ketik pautan ini untuk 
mengesahkan nombor anda: v.whatsapp.com/..Jangan kongsikan kod ini.4sgLq1p5sV6] 
[FID:1A7A1C61]
2020-05-12 11:22:57 [SMSC:6SeriesSHT] [from:+601] [to:62033] 
[msg:122:id:0444210273 sub:000 dlvrd:000 submit date:2005121116 done 
date:2005121122 stat:DELIVRD err:000 text:RM0 <#> Kod WhatsApp] [FID:1A7A1C61]

2020-05-12 11:22:57 [85037] [7] ERROR: SMPP[6SeriesSHT]: got DLR but could not 
find message or was not interested in it id<444210273> dst<601>, type<1>

Best Regards.
Arif Noor

From: Gorki Alfaro 
Sent: Tuesday, May 12, 2020 11:19 AM
To: Wan Md Arif Noor Bin. Wan Nizam 
Cc: kannel users@kannel.org 
Subject: Re: DLR but could not find message or was not interested Issue

Hello
Try to changing your msg-id-type = 0x01
Regards
Gorki

On Mon, May 11, 2020 at 9:12 PM Wan Md Arif Noor Bin. Wan Nizam 
mailto:md.a...@forest-interactive.com>> wrote:
Hello Guys,

I’ve been struggling to find what is the issue with the DLR which regularly 
getting error “DLR but could not find message or was not interested”. From the 
debug logs it looks just fine but from the access logs it becomes like those 
normal MO instead of DN.

38029:2020-05-12 05:07:42 [1640] [9] DEBUG: SMPP[6SeriesSHT]: Got PDU:
38030:2020-05-12 05:07:42 [1640] [9] DEBUG: SMPP PDU 0x7f087c014d70 dump:
38031:2020-05-12 05:07:42 [1640] [9] DEBUG:   type_name: deliver_sm
38032:2020-05-12 05:07:42 [1640] [9] DEBUG:   command_id: 5 = 0x0005
38033:2020-05-12 05:07:42 [1640] [9] DEBUG:   command_status: 0 = 0x
38034:2020-05-12 05:07:42 [1640] [9] DEBUG:   sequence_number: 253886944 = 
0x0f2201e0
38035:2020-05-12 05:07:42 [1640] [9] DEBUG:   service_type: NULL
38036:2020-05-12 05:07:42 [1640] [9] DEBUG:   source_addr_ton: 1 = 0x0001
38037:2020-05-12 05:07:42 [1640] [9] DEBUG:   source_addr_npi: 1 = 0x0001
38038:2020-05-12 05:07:42 [1640] [9] DEBUG:   source_addr: "601"
38039:2020-05-12 05:07:42 [1640] [9] DEBUG:   dest_addr_ton: 0 = 0x
38040:2020-05-12 05:07:42 [1640] [9] DEBUG:   dest_addr_npi: 1 = 0x0001
38041:2020-05-12 05:07:42 [1640] [9] DEBUG:   destination_addr: "63660"
38042:2020-05-12 05:07:42 [1640] [9] DEBUG:   esm_class: 4 = 0x0004
38043:2020-05-12 05:07:42 [1640] [9] DEBUG:   protocol_id: 0 = 0x
38044:2020-05-12 05:07:42 [1640] [9] DEBUG:   priority_flag: 0 = 0x
38045:2020-05-12 05:07:42 [1640] [9] DEBUG:   schedule_delivery_time: NULL
38046:2020-05-12 05:07:42 [1640] [9] DEBUG:   validity_period: NULL
38047:2020-05-12 05:07:42 [1640] [9] DEBUG:   registered_delivery: 0 = 
0x
38048:2020-05-12 05:07:42 [1640] [9] DEBUG:   replace_if_present_flag: 0 = 
0x
38049:2020-05-12 05:07:42 [1640] [9] DEBUG:   data_coding: 0 = 0x
38050:2020-05-12 05:07:42 [1640] [9] DEBUG:   sm_default_msg_id: 0 = 0x
38051:2020-05-12 05:07:42 [1640] [9] DEBUG:   sm_length: 122 = 0x007a
38052:2020-05-12 05:07:42 [1640] [9] DEBUG:   short_message:
38053:2020-05-12 05:07:42 [1640] [9] DEBUG:Octet string at 0x7f087c014330:
38054:2020-05-12 05:07:42 [1640] [9] DEBUG:  len:  122
38055:2020-05-12 05:07:42 [1640] [9] DEBUG:  size: 123
38056:2020-05-12 05:07:42 [1640] [9] DEBUG:  immutable: 0
38057:2020-05-12 05:07:42 [1640] [9] DEBUG:  data: 69 64 3a 30 34 31 36 32 
39 33 38 30 38 20 73 75   id:0416293808 su
38058:2020-05-12 05:07:42 [1640] [9] DEBUG:  data: 62 3a 30 30 30 20 64 6c 
76 72 64 3a 30 30 30 20   b:000 dlvrd:000
38059:2020-05-12 05:07:42 [1640] [9] DEBUG:  data: 73 75 62 6d 69 74 20 64 
61 74 65 3a 32 30 30 35   submit date:2005
38060:2020-05-12 05:07:42 [1640] [9] DEBUG:  data: 31 32 30 35 30 37 20 64 
6f 6e 65 20 64 61 74 65   120507 done date
38061:2020-05-12 05:07:42 [1640] [9] DEBUG:  data: 3a 32 30 30 35 31 32 30 
35 30 37 20 73 74 61 74   :2005120507 stat
38062:2020-05-12 05:07:42 [1640] [9] DEBUG:  data: 3a 55 4e 44 45 4c 49 56 
20 65 72 72 3a 32 34 35   :UNDELIV err:245
38063:2020-05-12 05:07:42 [1640] [9] DEBUG:  data: 20 74 65 78 74 3a 52 4d 
30 2e 30 30 20 3a 20 59text:RM0.00 : Y
38064:2020-05-12 05:07:42 [1640] [9] DEBUG:  data: 6f 75 72 20 53 68 6f 70 
65 65 our Shopee
38065:2020-05-12 05:07:42 [1640] [9] DEBUG:Octet string dump ends.
38066:2020-05-12 05:07:42 [1640] [9] DEBUG:   message_state: 5 = 0x0005
38067:2020-05-12 05:07:42 [1640] [9] DEBUG:   receipted_message_id: "18D023B0"
38068:2020-05-12 05:07:42 [1640] [9] DEBUG: SMPP PDU dump ends.
38069:2020-05-12 05:07:42 [1640] [9] DEBUG: SMPP[6SeriesSHT] handle_pdu, got DLR
38070:2020-05-12 05:07:42 [1640] [9] DEBUG: DLR[mysql]: Looking for DLR 
smsc=6SeriesSHT, ts=18D023B0, dst=601, type=2
38071:2020-05-12 05:07:42 [1640] [9] DEBUG: 

Re: DLR but could not find message or was not interested Issue

2020-05-11 Thread Gorki Alfaro
Hello
Try to changing your msg-id-type = 0x01
Regards
Gorki

On Mon, May 11, 2020 at 9:12 PM Wan Md Arif Noor Bin. Wan Nizam <
md.a...@forest-interactive.com> wrote:

> Hello Guys,
>
>
>
> I’ve been struggling to find what is the issue with the DLR which
> regularly getting error “DLR but could not find message or was not
> interested”. From the debug logs it looks just fine but from the access
> logs it becomes like those normal MO instead of DN.
>
>
>
> 38029:2020-05-12 05:07:42 [1640] [9] DEBUG: SMPP[6SeriesSHT]: Got PDU:
>
> 38030:2020-05-12 05:07:42 [1640] [9] DEBUG: SMPP PDU 0x7f087c014d70 dump:
>
> 38031:2020-05-12 05:07:42 [1640] [9] DEBUG:   type_name: deliver_sm
>
> 38032:2020-05-12 05:07:42 [1640] [9] DEBUG:   command_id: 5 = 0x0005
>
> 38033:2020-05-12 05:07:42 [1640] [9] DEBUG:   command_status: 0 =
> 0x
>
> 38034:2020-05-12 05:07:42 [1640] [9] DEBUG:   sequence_number: 253886944 =
> 0x0f2201e0
>
> 38035:2020-05-12 05:07:42 [1640] [9] DEBUG:   service_type: NULL
>
> 38036:2020-05-12 05:07:42 [1640] [9] DEBUG:   source_addr_ton: 1 =
> 0x0001
>
> 38037:2020-05-12 05:07:42 [1640] [9] DEBUG:   source_addr_npi: 1 =
> 0x0001
>
> 38038:2020-05-12 05:07:42 [1640] [9] DEBUG:   source_addr: "601"
>
> 38039:2020-05-12 05:07:42 [1640] [9] DEBUG:   dest_addr_ton: 0 = 0x
>
> 38040:2020-05-12 05:07:42 [1640] [9] DEBUG:   dest_addr_npi: 1 = 0x0001
>
> 38041:2020-05-12 05:07:42 [1640] [9] DEBUG:   destination_addr: "63660"
>
> 38042:2020-05-12 05:07:42 [1640] [9] DEBUG:   esm_class: 4 = 0x0004
>
> 38043:2020-05-12 05:07:42 [1640] [9] DEBUG:   protocol_id: 0 = 0x
>
> 38044:2020-05-12 05:07:42 [1640] [9] DEBUG:   priority_flag: 0 = 0x
>
> 38045:2020-05-12 05:07:42 [1640] [9] DEBUG:   schedule_delivery_time: NULL
>
> 38046:2020-05-12 05:07:42 [1640] [9] DEBUG:   validity_period: NULL
>
> 38047:2020-05-12 05:07:42 [1640] [9] DEBUG:   registered_delivery: 0 =
> 0x
>
> 38048:2020-05-12 05:07:42 [1640] [9] DEBUG:   replace_if_present_flag: 0 =
> 0x
>
> 38049:2020-05-12 05:07:42 [1640] [9] DEBUG:   data_coding: 0 = 0x
>
> 38050:2020-05-12 05:07:42 [1640] [9] DEBUG:   sm_default_msg_id: 0 =
> 0x
>
> 38051:2020-05-12 05:07:42 [1640] [9] DEBUG:   sm_length: 122 = 0x007a
>
> 38052:2020-05-12 05:07:42 [1640] [9] DEBUG:   short_message:
>
> 38053:2020-05-12 05:07:42 [1640] [9] DEBUG:Octet string at
> 0x7f087c014330:
>
> 38054:2020-05-12 05:07:42 [1640] [9] DEBUG:  len:  122
>
> 38055:2020-05-12 05:07:42 [1640] [9] DEBUG:  size: 123
>
> 38056:2020-05-12 05:07:42 [1640] [9] DEBUG:  immutable: 0
>
> 38057:2020-05-12 05:07:42 [1640] [9] DEBUG:  data: 69 64 3a 30 34 31
> 36 32 39 33 38 30 38 20 73 75   id:0416293808 su
>
> 38058:2020-05-12 05:07:42 [1640] [9] DEBUG:  data: 62 3a 30 30 30 20
> 64 6c 76 72 64 3a 30 30 30 20   b:000 dlvrd:000
>
> 38059:2020-05-12 05:07:42 [1640] [9] DEBUG:  data: 73 75 62 6d 69 74
> 20 64 61 74 65 3a 32 30 30 35   submit date:2005
>
> 38060:2020-05-12 05:07:42 [1640] [9] DEBUG:  data: 31 32 30 35 30 37
> 20 64 6f 6e 65 20 64 61 74 65   120507 done date
>
> 38061:2020-05-12 05:07:42 [1640] [9] DEBUG:  data: 3a 32 30 30 35 31
> 32 30 35 30 37 20 73 74 61 74   :2005120507 stat
>
> 38062:2020-05-12 05:07:42 [1640] [9] DEBUG:  data: 3a 55 4e 44 45 4c
> 49 56 20 65 72 72 3a 32 34 35   :UNDELIV err:245
>
> 38063:2020-05-12 05:07:42 [1640] [9] DEBUG:  data: 20 74 65 78 74 3a
> 52 4d 30 2e 30 30 20 3a 20 59text:RM0.00 : Y
>
> 38064:2020-05-12 05:07:42 [1640] [9] DEBUG:  data: 6f 75 72 20 53 68
> 6f 70 65 65 our Shopee
>
> 38065:2020-05-12 05:07:42 [1640] [9] DEBUG:Octet string dump ends.
>
> 38066:2020-05-12 05:07:42 [1640] [9] DEBUG:   message_state: 5 = 0x0005
>
> 38067:2020-05-12 05:07:42 [1640] [9] DEBUG:   receipted_message_id: "
> 18D023B0"
>
> 38068:2020-05-12 05:07:42 [1640] [9] DEBUG: SMPP PDU dump ends.
>
> 38069:2020-05-12 05:07:42 [1640] [9] DEBUG: SMPP[6SeriesSHT] handle_pdu,
> got DLR
>
> 38070:2020-05-12 05:07:42 [1640] [9] DEBUG: DLR[mysql]: Looking for DLR
> smsc=6SeriesSHT, ts=18D023B0, dst=601, type=2
>
> 38071:2020-05-12 05:07:42 [1640] [9] DEBUG: sql: SELECT `mask`, `service`,
> `url`, `source`, `destination`, `boxcid` FROM `smpp_dlr` WHERE `smsc`=? AND
> `ts`=?  LIMIT 1
>
> 38072:2020-05-12 05:07:42 [1640] [9] DEBUG: column=mask buffer_type=3
> max_length=0 length=10
>
> 38073:2020-05-12 05:07:42 [1640] [9] DEBUG: column=service buffer_type=253
> max_length=0 length=40
>
> 38074:2020-05-12 05:07:42 [1640] [9] DEBUG: column=url buffer_type=253
> max_length=0 length=255
>
> 38075:2020-05-12 05:07:42 [1640] [9] DEBUG: column=source buffer_type=253
> max_length=0 length=40
>
> 38076:2020-05-12 05:07:42 [1640] [9] DEBUG: column=destination
> buffer_type=253 max_length=0 length=40
>
> 38077:2020-05-12 05:07:42 [1640] [9] DEBUG: column=boxcid buffer_type=253
> max_length=0 length=40
>
> 38078:2020-05-12