Re: Open Office disappeared

2015-01-31 Thread mt

On 30/1/15 at 1:51 AM, sora...@comcast.net (Susan Anderson) wrote:

I did an update (not an upgrade) on my Mac and when it finished 
I realized that Open Office is missing.  How do I get it back.  
I have many important documents on it.


A phone number would be great.  I find it much easier for 
someone to walk me through an issue.  FAQ's (for whatever issue 
I've had to research) have NEVER had my question nor any type 
of clear answer.


I can't just reinstall it if it means losing all the documents 
that are in it.


Susan Anderson




Hello Susan,

From what you write, it sounds like you updated your Operating 
System, not Open Office in itself. Is this correct?


In any case, updates/upgrades should not delete any contents 
--unless of course you had to restore your data from some older 
backup, which did not include all your current (pre-restore) HD contents.


Could you check your Applications folder and see if Open Office 
is still there. If so, and if the reason you think it's no 
longer there is that it doesn't fire up when you click on file 
icons that used to be associated with OO, then you might have to 
reset your Open with... preferences.


If any of the above sounded a bit mysterious, could I suggest 
that you get personal assistance. For this, you can make an 
appointment at any Apple store, or contact your closest MUG 
(Macintosh Users Group).


HTH,

marina
[message sent both to the list and to sora...@comcast.net]


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RE: Open Office disappeared

2015-01-31 Thread chuck ef
I recently did an update to 10.10.2 and my OO stuff was fine - Nothing lost. 
FWIW.


 Date: Sat, 31 Jan 2015 14:51:27 +0100
 From: m...@lockedbags.org
 Subject: Re: Open Office disappeared
 To: users@openoffice.apache.org; sora...@comcast.net
 
 On 30/1/15 at 1:51 AM, sora...@comcast.net (Susan Anderson) wrote:
 
 I did an update (not an upgrade) on my Mac and when it finished 
 I realized that Open Office is missing.  How do I get it back.  
 I have many important documents on it.
 
 A phone number would be great.  I find it much easier for 
 someone to walk me through an issue.  FAQ's (for whatever issue 
 I've had to research) have NEVER had my question nor any type 
 of clear answer.
 
 I can't just reinstall it if it means losing all the documents 
 that are in it.
 
 Susan Anderson
 
 
 
 Hello Susan,
 
  From what you write, it sounds like you updated your Operating 
 System, not Open Office in itself. Is this correct?
 
 In any case, updates/upgrades should not delete any contents 
 --unless of course you had to restore your data from some older 
 backup, which did not include all your current (pre-restore) HD contents.
 
 Could you check your Applications folder and see if Open Office 
 is still there. If so, and if the reason you think it's no 
 longer there is that it doesn't fire up when you click on file 
 icons that used to be associated with OO, then you might have to 
 reset your Open with... preferences.
 
 If any of the above sounded a bit mysterious, could I suggest 
 that you get personal assistance. For this, you can make an 
 appointment at any Apple store, or contact your closest MUG 
 (Macintosh Users Group).
 
 HTH,
 
 marina
 [message sent both to the list and to sora...@comcast.net]
 
 
 -
 To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
 For additional commands, e-mail: users-h...@openoffice.apache.org