Re: [SOGo] 'Reset Calendar Cache' doesn't work

2015-01-21 Thread Charles Marcus
No one?



On 1/20/2015 7:39 AM, Charles Marcus cmar...@media-brokers.com wrote:
 Hello all,

 I have noticed a problem where  a users Calendars stop syncing. They
 'seem' to be working - ie, you can see old events etc, but new ones
 don't show up, and changes made by others don't show up.

 Normally I would reset the calendar cache, but in these new instances,
 right-clicking on a Calendar and clicking 'Reset Calendar Cache' doesn't
 seem to do anything. From the few times I've used it successfully in the
 past, it should cause Thunderbird to restart and - supposedly - reset
 the calendar cache.

 But for the 5th time now in  the last month, I've tried to do this on
 one of our users PCs, and it just doesn't do anything, Thunderbird never
 restarts, etc, and when this happens I've had to recreate the users
 profile to fix it.

 Thunderbird 31.1 or 31.3
 Lightning 3.3.1
 Connector/Integrator 24.0.5

 Anyone seen this before?



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Re: [SOGo] 'Reset Calendar Cache' doesn't work

2015-01-21 Thread Ludovic Marcotte

On 21/01/2015 09:52, Charles Marcus wrote:

No one?
Do you see any errors in the Thunderbird error console you click on the 
option Reset Calendar Cache?


Thunderbird should NOT restart anymore but the cache will be 
re-recreated (unless you have an error in your console).


--
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Inverse inc. :: Leaders behind SOGo (http://sogo.nu) and PacketFence 
(http://packetfence.org)

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Re: [SOGo] 'Reset Calendar Cache' doesn't work

2015-01-21 Thread Tanstaafl
On 1/21/2015 9:57 AM, Ludovic Marcotte lmarco...@inverse.ca wrote:
 On 21/01/2015 09:52, Charles Marcus wrote:
 No one?
 Do you see any errors in the Thunderbird error console you click on the 
 option Reset Calendar Cache?
 
 Thunderbird should NOT restart anymore but the cache will be 
 re-recreated (unless you have an error in your console).

Oh... was this (no more restarting Thunderbird) from a server or
Integrator upgrade? If so, which versions no longer force a restart?

We are still on SOGo 2.2.9a, and Connector/Integrator 24.0.5
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Re: [SOGo] 'Reset Calendar Cache' doesn't work

2015-01-21 Thread Ludovic Marcotte

On 21/01/2015 10:11, Tanstaafl wrote:

We are still on SOGo 2.2.9a, and Connector/Integrator 24.0.5

It was added in SOGo Connector 24.0.6.

--
Ludovic Marcotte
lmarco...@inverse.ca  ::  +1.514.755.3630  ::  http://inverse.ca
Inverse inc. :: Leaders behind SOGo (http://sogo.nu) and PacketFence 
(http://packetfence.org)

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Re: [SOGo] 'Reset Calendar Cache' doesn't work

2015-01-20 Thread Louis-Philippe
Hi


2015-01-20 7:39 GMT-05:00 Charles Marcus cmar...@media-brokers.com:

 Hello all,

 I have noticed a problem where  a users Calendars stop syncing. They
 'seem' to be working - ie, you can see old events etc, but new ones
 don't show up, and changes made by others don't show up.

 Normally I would reset the calendar cache, but in these new instances,
 right-clicking on a Calendar and clicking 'Reset Calendar Cache' doesn't
 seem to do anything. From the few times I've used it successfully in the
 past, it should cause Thunderbird to restart and - supposedly - reset
 the calendar cache.

 But for the 5th time now in  the last month, I've tried to do this on
 one of our users PCs, and it just doesn't do anything, Thunderbird never
 restarts, etc, and when this happens I've had to recreate the users
 profile to fix it.

 Thunderbird 31.1 or 31.3
 Lightning 3.3.1
 Connector/Integrator 24.0.5



Why Thunderbird 31 with Connector/Integrator 24?  Is it a typo ? Normally,
you should have the same version ...



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Louis-Philippe Gauthier
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Re: [SOGo] 'Reset Calendar Cache' doesn't work

2015-01-20 Thread Charles Marcus
On 1/20/2015 8:43 AM, Louis-Philippe lpgauth...@gmail.com wrote:
 2015-01-20 7:39 GMT-05:00 Charles Marcus cmar...@media-brokers.com
 mailto:cmar...@media-brokers.com:

 Hello all,

 I have noticed a problem where  a users Calendars stop syncing. They
 'seem' to be working - ie, you can see old events etc, but new ones
 don't show up, and changes made by others don't show up.

 Normally I would reset the calendar cache, but in these new instances,
 right-clicking on a Calendar and clicking 'Reset Calendar Cache'
 doesn't
 seem to do anything. From the few times I've used it successfully
 in the
 past, it should cause Thunderbird to restart and - supposedly - reset
 the calendar cache.

 But for the 5th time now in  the last month, I've tried to do this on
 one of our users PCs, and it just doesn't do anything, Thunderbird
 never
 restarts, etc, and when this happens I've had to recreate the users
 profile to fix it.

 Thunderbird 31.1 or 31.3
 Lightning 3.3.1
 Connector/Integrator 24.0.5



 Why Thunderbird 31 with Connector/Integrator 24?  Is it a typo ?
 Normally, you should have the same version ...

Just haven't updated yet. According to Ludovic, this shouldn't be a
problem...
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