Re: VNC trough Symantec VPN Appliance 200r

2003-08-01 Thread Mark Harris
Scott C. Best wrote:

Mark:

Heya. I've documented some troubleshooting pages for getting
VNC to work thru a firewall here:
http://faq.gotomyvnc.com/fom-serve/cache/63.html

Two quick questions though..first, .what error message do you
see when it fails to work? And second...have you tried connecting
to the VNC servers behind this appliance *without* first establishing
a VPN connection to it?
-Scott

 

I have created the Custom Virtual server for the systems and created an
entry for TCP (port 5800) and UDP (port 5900) for the server.
   

[snip]

I'm not sure if it is the only problem, but VNC doesn't use UDP.  Port
5900 should be TCP.  Also, port 5800 is only needed if you want to use the
built in HTTP server to serve the Java viewer.
 

I guess I forgot to mention I did try 5900 as a TCP port first.
.
   

Scott,
   Something I found out which may be the issue is that the vnc servers 
I am trying to connect to behind the firewall are using the same IP 
addressing I am using from my home LAN which could be the issue. Both 
sites are using 192.168.1. addressing. So when I try to go by IP address 
or name it is looking locally.

Mark
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Re: VNC trough Symantec VPN Appliance 200r

2003-08-01 Thread Scott C. Best
Mark:
Heya...

 Something I found out which may be the issue is that the vnc
 servers I am trying to connect to behind the firewall are using the
 same IP addressing I am using from my home LAN which could be the
 issue. Both sites are using 192.168.1. addressing. So when I try to go
 by IP address or name it is looking locally.

Right, that's what I thought might be happening:

 ...have you tried connecting
 to the VNC servers behind this appliance *without* first establishing
 a VPN connection to it?

So...just try connecting to the VNC servers *without*
first establishing a VPN session. Put the external IP address of
your DSL connection into your VNC Viewer session; probably the
same address that you use in your VPN client.

Good luck!

-Scott
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Re: VNC trough Symantec VPN Appliance 200r

2003-07-31 Thread William Hooper
Mark Harris said:
[snip]
 I have created the Custom Virtual server for the systems and created an
 entry for TCP (port 5800) and UDP (port 5900) for the server.
[snip]

I'm not sure if it is the only problem, but VNC doesn't use UDP.  Port
5900 should be TCP.  Also, port 5800 is only needed if you want to use the
built in HTTP server to serve the Java viewer.

-- 
William Hooper
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Re: VNC trough Symantec VPN Appliance 200r

2003-07-31 Thread Mark Harris
William Hooper wrote:

Mark Harris said:
[snip]
 

I have created the Custom Virtual server for the systems and created an
entry for TCP (port 5800) and UDP (port 5900) for the server.
   

[snip]

I'm not sure if it is the only problem, but VNC doesn't use UDP.  Port
5900 should be TCP.  Also, port 5800 is only needed if you want to use the
built in HTTP server to serve the Java viewer.
 

I guess I forgot to mention I did try 5900 as a TCP port first.
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