Re: [WikiEN-l] Current consensus on PR editing?

2012-06-21 Thread David Gerard
On 13 June 2012 14:14, David Gerard dger...@gmail.com wrote:

 I ask because next Wednesday I will be the Wikipedian at an episode of
 the CIPR TV webcast[1]. Basically a podcast with a camera. I have my


http://www.cipr.co.uk/ciprtv/108058/the-wikipedia-debate-will-two-communities-collaborate-or-collide-

I think I won't get lynched by Wikipedians for that.

(God I look my age. The ponytail is going!)


-  d.

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Re: [WikiEN-l] Current consensus on PR editing?

2012-06-21 Thread Charles Matthews
On 21 June 2012 11:53, David Gerard dger...@gmail.com wrote:

 (God I look my age. The ponytail is going!)

Mmm ... with Gemma Griffiths ... yes she beats you on hairdo.

Charles

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Re: [WikiEN-l] Current consensus on PR editing?

2012-06-21 Thread Martijn Hoekstra
Not bad David!

I tend to take a bit more of a liberal guideline on fixing obvious
blatant vandalism: Google CEO Larry Page is a great big poopyhead
should be reverted no matter what, even if you have a conflict of
interest, or are Larry Page himself, and would have thought this is
generally accepted in the community.

Then again, better cautious than crucified.

What I fully and completely agree with is your assessment of your ponytail.

On Thu, Jun 21, 2012 at 1:11 PM, Charles Matthews
charles.r.matth...@ntlworld.com wrote:
 On 21 June 2012 11:53, David Gerard dger...@gmail.com wrote:

 (God I look my age. The ponytail is going!)

 Mmm ... with Gemma Griffiths ... yes she beats you on hairdo.

 Charles

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Re: [WikiEN-l] Current consensus on PR editing?

2012-06-21 Thread Charles Matthews
On 21 June 2012 12:35, Martijn Hoekstra martijnhoeks...@gmail.com wrote:
 Not bad David!

 I tend to take a bit more of a liberal guideline on fixing obvious
 blatant vandalism: Google CEO Larry Page is a great big poopyhead
 should be reverted no matter what, even if you have a conflict of
 interest, or are Larry Page himself, and would have thought this is
 generally accepted in the community.

We are wedded to consensus; yet David had to walk a thin line. We are
not really used to giving prudential advice. In concrete situations I
hold myself to giving correct advice. The thing is that I am
probably using contextual cues that are hard to describe. (I'd better
stop here since I feel a go metaphor coming on.)

Charles

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Re: [WikiEN-l] Current consensus on PR editing?

2012-06-21 Thread David Gerard
On 21 June 2012 12:35, Martijn Hoekstra martijnhoeks...@gmail.com wrote:

 I tend to take a bit more of a liberal guideline on fixing obvious
 blatant vandalism: Google CEO Larry Page is a great big poopyhead
 should be reverted no matter what, even if you have a conflict of
 interest, or are Larry Page himself, and would have thought this is
 generally accepted in the community.


Nuance is a tricky one and is likely to be taken by the most annoying
viewers as licence.


 Then again, better cautious than crucified.


In this sense, media rabidness is useful :-)


 What I fully and completely agree with is your assessment of your ponytail.


/me hides in room forever


- d.

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Re: [WikiEN-l] Current consensus on PR editing?

2012-06-21 Thread Daniel R. Tobias
On Thu, 21 Jun 2012 13:35:43 +0200, Martijn Hoekstra wrote:

 Google CEO Larry Page is a great big poopyhead
 should be reverted no matter what

Even if you can find a Reliable Source [tm] for it?


-- 
== Dan ==
Dan's Mail Format Site: http://mailformat.dan.info/
Dan's Web Tips: http://webtips.dan.info/
Dan's Domain Site: http://domains.dan.info/



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[WikiEN-l] Current consensus on PR editing?

2012-06-13 Thread David Gerard
Is there any collected consensus on PR editing or is it all still a
lot of shouting? I'm not asking for your own opinions, but if there's
anywhere this is being discussed in some sort of abstractable manner.

I ask because next Wednesday I will be the Wikipedian at an episode of
the CIPR TV webcast[1]. Basically a podcast with a camera. I have my
own strong opinions, but rather than pushing those I'll be there to
say something reasonably representative of what the community actually
thinks, if there is any one thing it can be said to think. So is there
any place to get a feel for that?

They're also interested in
https://uk.wikimedia.org/wiki/Draft_best_practice_guidelines_for_PR
which is a how-not-to-foul-up guide put together by WMUK. But of
course that's descriptive and not normative.


- d.


[1] A past episode:
http://www.cipr.co.uk/ciprtv/107801/focus-on-public-relations-practice

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Re: [WikiEN-l] Current consensus on PR editing?

2012-06-13 Thread geni
On 13 June 2012 14:14, David Gerard dger...@gmail.com wrote:
 Is there any collected consensus on PR editing or is it all still a
 lot of shouting? I'm not asking for your own opinions, but if there's
 anywhere this is being discussed in some sort of abstractable manner.


Came up at the London meetup. Opinion ranges talking to PR people to
injecting formic acid into their eyeballs. So I'm going to stay we are
still at the lot of shouting stage.

-- 
geni

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Re: [WikiEN-l] Current consensus on PR editing?

2012-06-13 Thread Charles Matthews
On 13 June 2012 14:14, David Gerard dger...@gmail.com wrote:

 They're also interested in
 https://uk.wikimedia.org/wiki/Draft_best_practice_guidelines_for_PR
 which is a how-not-to-foul-up guide put together by WMUK. But of
 course that's descriptive and not normative.

I think a line you could take is like this: there is that guide, which
starts with chat and what Lord Bell and Jimbo say, and ends up with a
list of Don'ts. It's all perfectly fine except that the order is
completely back-to-front. Don't share your password with anyone?
Merely a violation of terms of use of the site when there is megaphone
diplomacy to do. Who is likely to share passwords? The classic
solitary-geek-in-bedroom stereotype, or a busy person who would like
his/her deputy to update something while he/she goes to a client
meeting?

Metaphor time: some people think there should be a litmus test for who
is allowed to edit, some think there should be a duck test, and some
people think no test (just AGF until you can't, in other words). Duck
test is closer to the truth for COI, and perceived COI should be a
reason for switching to another test: no amount of good edits outweigh
the bad. All sins are then mortal.

Good paid editors who have an actual COI are basically like poker
players, aren't they? If they are smart they are only occasionally
bluffing. That is why we hate the idea. Either we have to check all
their edits, or we have to know more than they do about tells.

HTH

Charles

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Re: [WikiEN-l] Current consensus on PR editing?

2012-06-13 Thread David Gerard
On 13 June 2012 15:51, geni geni...@gmail.com wrote:
 On 13 June 2012 14:14, David Gerard dger...@gmail.com wrote:

 Is there any collected consensus on PR editing or is it all still a
 lot of shouting? I'm not asking for your own opinions, but if there's
 anywhere this is being discussed in some sort of abstractable manner.

 Came up at the London meetup. Opinion ranges talking to PR people to
 injecting formic acid into their eyeballs. So I'm going to stay we are
 still at the lot of shouting stage.


Yep, sounds like I'll be trying to do NPOV live in real time. It'll be
great fun, I'm sure.

At least I'll get to frighten my coworkers on Wednesday by showing up in a suit.


- d.

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Re: [WikiEN-l] Current consensus on PR editing?

2012-06-13 Thread Tom Morris
On 13 June 2012 15:51, geni geni...@gmail.com wrote:

 Came up at the London meetup. Opinion ranges talking to PR people to
 injecting formic acid into their eyeballs. So I'm going to stay we are
 still at the lot of shouting stage.


Following on from that discussion, one thing I think I suggested was
that if we were to come up with a list of good admin practices
towards PR folk, it might be easier to derive good practice that way.

If instead of saying what do we think of PR people editing
Wikipedia? we said under what circumstances should administrators
act on the requests of PR people?, I think we might have a way out of
the conundrum.

So, here's a real life example of how I've dealt with someone
representing a PR company.

An acquaintance of mine who works for a PR company emailed me asking
why the Wikipedia article about their company had been deleted. I
explained that it was due to lack of notability, per the GNG, and
explained in detail what AfD was.

They asked whether it was possible to appeal the decision in the AfD.
I explained DRV to them. I said that while I can undelete the article,
there wouldn't be community consensus for me to do so.

I suggested that if they want the article deleted, they locate five
sources that specifically meet the requirements of the GNG.

I'm waiting on them to send said sources. If they do and I'm genuinely
satisfied that these five sources meet GNG, I'll start a DRV that
explains that I know this person in real life but don't have any
business or financial connection with them, and list the sources.

This sidesteps all the canards about paid editing* and COI editing
and so on. I think if we could find all the various common issues that
happen with these kinds of editing and work out some rough formulas of
how to resolve them, we can solve most of the problems without animus.

* There's nothing wrong with paid editing in my view. If Bill Gates
were to set up a fund that paid a living wage to a group of
Wikipedians to write neutral, high-quality, referenced articles on,
say, science, maths and history, I don't see a problem. The problem
with paid editing isn't the pay, it's the articles they are editing.
Shilling is the problem, not being paid.

-- 
Tom Morris
http://tommorris.org/

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Re: [WikiEN-l] Current consensus on PR editing?

2012-06-13 Thread FT2
 I had to explain this once, and my notes read something like this:


Skilled PR people know there's a story to tell. They think in terms of the
story. But Wikipedia is a neutral source. We think in terms of significant
facts. So there's a fundamental new kind of writing style and filter of
what is important and appropriate, and how to communicate.  It's the
difference between your doctor's medical report and the launch of an iPad -
they are fundamentally different style and focus.  We use the word
encyclopedic to describe our approach.  It means we are neutral, we write
based on facts and citations, we write densely to educate and not to
persuade, we believe that if the facts are stated readers can and will
assess them.



Where that works, is that many PR professionals are ethical, and have valid
information that's relevant and cited. They are transparent, they seek
help, they know they can't write as they usually do in Wikipedia and accept
other's help to find what will fit. But a huge amount of PR just isn't
relevant to Wikipedia or dresses up its subject, and it's there that the
community is ruthless in removing and exposing abusers.  Bad PR tries to
use the medium to make a point.  Good PR has points that fit the medium.
Good PR on Wikipedia provides checkable facts of major significance to the
topic.



*What does that mean for PR experts wanting to leverage Wikipedia? It means*

   - Learn how to tell when your subject is relevant. Be selective, and if
   in doubt ask.  You may find it isn't relevant. You wouldn't expect to
   find an article on fish farming in a medical website; you may not find your
   topic has a place on Wikipedia. Accept it.

   - Learn to think what would a reference source say. Many reference
   sources are very terse. They don't tell a story, they give key facts.

   - Consider open disclosure. State whom you represent, and what
   information you'd like to add, seek help, and discuss it. If you engage
   other users the odds are very good your work will either be accepted and
   you with it, or you'll save a lot of time and get an opinion before making
   promises.  Respect and trust are Wikipedia's currency. Leverage them.
   Don't be ashamed of writing for a client, but be honest that's what you
   want to do, and see if it helps.

   - Above all, don't try to manipulate or play games.  Don't use multiple
   accounts.  Don't spam.  After 11 years, Wikipedia and its community have
   got very good at finding abuse.  It gets reported in the press. In many
   cases PR people have found, to their horror, that they have indeed added a
   valid subject - but the puffery got trimmed, and the negative side they
   never wanted exposed, was also added to balance it.  Remember, you don't
   have any right to remove text or delete topics you added on Wikipedia, and
   your worst nightmare might be to find someone else has added to your
   masterpiece, the information you didn't want out there. With newspaper or
   peer reviewed citations.  Or it's been discussed and deleted. There is
   no time limit afgter which work is safe, so it can be modified or deleted
   at any time if the community's attention is drawn to it.

*What sort of content does Wikipedia value?*

We have guidelines on the content that's suitable and unsuitable.  In
general, we document topics that the world at large has demonstrably
already taken significant notice of, in some way or another.  The Eiffel
Tower or Apple Corporation - yes. The local town mayor or a band or product
that hasn't made its mark - no.  Information that can be authoritatively
checked - yes. Information based on rumor or anecdote - no.

A lot of the time, articles do exist but information is sparse. If you have
a product that won awards, but the details aren't published, then all that
can be said is, it has won awards.  Consider what information might be
useful and relevant for a reference source, and consider whether your
client needs to make that information public so it's citable.  Consider
what you have or do that might meet the strict standards of Wikipedia, and
if they don't - accept it. If you think they do - be open and honest, and
ask.

*How to start?*

Wikipedia is community driven in a way many PR people can't imagine.  Every
topic has a talk page for questions, and there are noticeboards for new
topics, and to discuss issues on existing ones. If you see an error, and
it's clearly factually wrong, you can change it.  If you think your action
might be seen as biased, explain it on the discussion page. If you aren't
sure, find a suitable noticeboard and raise it as a concern for others to
look at. Seek second opinions - it shows you're being honest and stops
misunderstandings. If you don't like the answer, ask for others to comment.
See what they say.

Look up our basic rules and policies, and the spirit of the editing
process, and if you want to make a habit of Wikipedia editing, invest some
time and learn how it works. There are 

Re: [WikiEN-l] Current consensus on PR editing?

2012-06-13 Thread Carcharoth
On 6/13/12, Tom Morris t...@tommorris.org wrote:

 If instead of saying what do we think of PR people editing
 Wikipedia? we said under what circumstances should administrators
 act on the requests of PR people?, I think we might have a way out of
 the conundrum.

One small correction there. Administrators hold no special position
with regards to editing. All editors in good standing with a good
grasp of policies and guidelines and how to edit can help answer such
questions (such as questions or suggestions placed on the talk page of
an article, as is one suggested approach). Administrators are only
needed when you have deletions or undeletions taking place, and that
isn't always the case (though I realise you were referring to that in
your example).

Not that the public at large really get the distinction, though.

Carcharoth

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