[X2Go-User] where are settings stored on Windows

2015-07-16 Thread Paul Raines


Where on Windows does x2go client store its settings?  I removed the 
/Users/loginname/.x2go directory but when I start X2Go client I still see the 
sessions I defined.  I also uninstalled X2Go and reinstalled but the old 
session settings are still there.


We did a profile migration between domains on the user's files and after that 
was done x2go stopped working.  we are trying to start with a clean slate on 
the user.  Whe she tries to start a session it just hangs forever on status 
connecting with no text in the log/debug window.  If you go into edit sessions 
several buttons are grayed out include delete so we cannot delete the old 
sessions.  If I make a new session it still does not work.


---
Paul Raines http://help.nmr.mgh.harvard.edu
MGH/MIT/HMS Athinoula A. Martinos Center for Biomedical Imaging
149 (2301) 13th Street Charlestown, MA 02129USA





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Re: [X2Go-User] where are settings stored on Windows

2015-07-16 Thread kjetil
Hello !

I'm on vacation until 20.07.
Please contact supp...@fleten.net in case of need for assistance.

Your email is not forwarded.
Regards Kjetil



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Re: [X2Go-User] where are settings stored on Windows

2015-07-16 Thread Stefan Baur
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Hash: SHA256

Am 15.07.2015 um 22:40 schrieb Paul Raines:

Please do what Mike DePaulo suggested.

Also, a few notes, remarks, and questions from me:


 We did a profile migration between domains on the user's files and
 after that was done x2go stopped working.

Does this new domain have a lot of groups?
Does X2Go work for new users there?
We recently saw an issue where having a large number of groups (no
matter whether the user was a member of them or not) caused a
significant delay during the login phase.
This issue has been identified and fixed, however, I would have to
check with Mihai Moldovan if those fixes are already part of a release.


 [...]  Whe she tries to start a session it just hangs forever on
 status connecting with no text in the log/debug window.

Did you wait maybe 5 minutes, or do you have a shorter definition of
forever? ;-)

The issue described above caused a delay of maybe 3 minutes for that
particular user, though that heavily depends on the number of groups
involved, so it might take even longer for you.


 If you go into edit sessions several buttons are grayed out include
 delete so we cannot delete the old sessions.  If I make a new
 session it still does not work.

This, however, sounds like the user doesn't have the proper access
rights on the registry tree mentioned by Mike DePaulo.

Also, note that you can run x2goclient.exe with the parameter
- --portable, and it will create a sessions file just like on OS X and
Linux.

BTW, nice to see that Harvard is using X2Go.  Care to tell us a little
bit about how you're using it?  We have a wiki page for success
stories, and being able to mention Harvard there would be absolutely
fantastic. :-)

Kind Regards,
Stefan


- -- 
BAUR-ITCS UG (haftungsbeschränkt)
Geschäftsführer: Stefan Baur
Eichenäckerweg 10, 89081 Ulm | Registergericht Ulm, HRB 724364
Fon/Fax 0731 40 34 66-36/-35 | USt-IdNr.: DE268653243
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Re: [X2Go-User] where are settings stored on Windows

2015-07-16 Thread Michael DePaulo
Hi Paul,

See in-line replies.

On Wed, Jul 15, 2015 at 4:40 PM, Paul Raines rai...@nmr.mgh.harvard.edu wrote:

 Where on Windows does x2go client store its settings?  I removed the
 /Users/loginname/.x2go directory but when I start X2Go client I still see
 the sessions I defined.  I also uninstalled X2Go and reinstalled but the old
 session settings are still there.

HKEY_CURRENT_USER\SOFTWARE\Obviously Nice\x2goclient\

 We did a profile migration between domains on the user's files and after
 that was done x2go stopped working.  we are trying to start with a clean
 slate on the user.  Whe she tries to start a session it just hangs forever
 on status connecting with no text in the log/debug window.  If you go into
 edit sessions several buttons are grayed out include delete so we cannot
 delete the old sessions.  If I make a new session it still does not work.

Sorry to hear that you are running into this issue.

Let us know if deleting the registry key works.
If not, please try the debug build and attach the output from the
command prompt window.
(The debug build is now an optional component in the regular installer
as of X2Go Client for Windows 4.0.4.0-x.)

-Mike#2

 ---
 Paul Raines http://help.nmr.mgh.harvard.edu
 MGH/MIT/HMS Athinoula A. Martinos Center for Biomedical Imaging
 149 (2301) 13th Street Charlestown, MA 02129USA
[...]
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Re: [X2Go-User] where are settings stored on Windows

2015-07-16 Thread Paul Raines


The user has 4.0.3.2 installed on Win7 box.

The connection problem turns out to be linux server side.  After killing all 
x2go related processon that box and then restarting x2gocleansessions service 
the connections worked.


We deleted the registry key and that wiped all the sessions we had defined. 
But the UI issue continues.  We create a new session. Then go to the Session 
Managment dialog and all buttons are greyed out but the top one to create new 
sessions even after selecting the session on the left.  We can double click on 
the session on the left to edit.  So the only thing we cannot do someway or 
other is delete (well, beside wiping out everything in the registry key).


This could have been the case even before the profile migration and we
just didn't notice before.  So that might be a red herring.

Anyway, the user has no need to delete sessions at this time so is fine
with the way things are now.

I am the IT manager for the Martinos Center for Biomedical Imaging which is a 
joint research center of Massachusetts General Hospital, Harvard Medical 
School, Harvard HST and MIT BCS.  We have over 300+ Linux workstations at 
users desks for our imaging analysis.  Up until around 2008 users would use 
VNC for remote graphical access, then we started using freeNX and more 
recently X2Go.  The primary analysis tools are MATLAB and FreeSurfer 
(http://freesurfer.net)


-- Paul Raines (http://help.nmr.mgh.harvard.edu)



On Thu, 16 Jul 2015 8:44am, Stefan Baur wrote:


-BEGIN PGP SIGNED MESSAGE-
Hash: SHA256

Am 15.07.2015 um 22:40 schrieb Paul Raines:

Please do what Mike DePaulo suggested.

Also, a few notes, remarks, and questions from me:



We did a profile migration between domains on the user's files and
after that was done x2go stopped working.


Does this new domain have a lot of groups?
Does X2Go work for new users there?
We recently saw an issue where having a large number of groups (no
matter whether the user was a member of them or not) caused a
significant delay during the login phase.
This issue has been identified and fixed, however, I would have to
check with Mihai Moldovan if those fixes are already part of a release.



[...]  Whe she tries to start a session it just hangs forever on
status connecting with no text in the log/debug window.


Did you wait maybe 5 minutes, or do you have a shorter definition of
forever? ;-)

The issue described above caused a delay of maybe 3 minutes for that
particular user, though that heavily depends on the number of groups
involved, so it might take even longer for you.



If you go into edit sessions several buttons are grayed out include
delete so we cannot delete the old sessions.  If I make a new
session it still does not work.


This, however, sounds like the user doesn't have the proper access
rights on the registry tree mentioned by Mike DePaulo.

Also, note that you can run x2goclient.exe with the parameter
- --portable, and it will create a sessions file just like on OS X and
Linux.

BTW, nice to see that Harvard is using X2Go.  Care to tell us a little
bit about how you're using it?  We have a wiki page for success
stories, and being able to mention Harvard there would be absolutely
fantastic. :-)

Kind Regards,
Stefan


- --
BAUR-ITCS UG (haftungsbeschränkt)
Geschäftsführer: Stefan Baur
Eichenäckerweg 10, 89081 Ulm | Registergericht Ulm, HRB 724364
Fon/Fax 0731 40 34 66-36/-35 | USt-IdNr.: DE268653243
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