Re: Get accounts associated to manager account

Hi Vikram, Yes, the more correct service to use to retrieve the associated accounts to your MCC should be the ManagedCustomerService and you may refer to this Python sample code

Get accounts associated to manager account

Sample code: customerService = adwords_client.GetService( 'CustomerService', version='v201609') customers = customerService.getCustomers() When I use this, for most accounts I am able to get all the accounts associated. But recently I got issues with one of the accounts

Re: Adwords ReportDownload Issue for v201702

Hi Josh, Could you provide me the clientCustomerId you used and the sample report file generated? This will help me investigate the issue further. Please reply using *Reply privately to author*. Best regards, Peter AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also

Re: Negative values in Shopping Performance Report

Hi All, We've identified the source of the issue and are in the process of implementing a fix. Meanwhile, please *do not* include the stats from Product Partition Report and Shopping Performance Report for March 29 - 31 on any analysis. I'll update this thread when it's safe to pull these

Re: missing accounts from our API

Hi, Could you provide more details on how you are retrieving the accounts using AdWords API? If you are using any predicates in your selector, this would impact the accounts returned in the response. Please provide the SOAP request and response logs along with the email address used to

Re: Modifying Product Partition Bid

Hi Jordan, As long as you are not changing the structure of your ProductPartition tree, you can use AdGroupCriterionSerivce.mutate()

Re: Impression values lower than zero

Hello Everyone! The issue is now fixed and you should no longer see this error when trying to request reports via the API. If you are still facing issues, please let me know and I'd be happy to take a further look. Regards, Vishal, AdWords API Team -- --

Re: Performance problems downloading criteria report via API

Hello Everyone! We've resolved the issue. The duration of this issue lasted from March 31st until today. You should no longer be seeing this error. If you see it again, please get back to me. We're currently working on putting measures in place to ensure that this particular issue does not pop

Re: Urgent. ReportDownloadError.

Hello Everyone! We've resolved the issue. You should no longer be seeing this error. If you see it again, please get back to me. We're currently working on putting measures in place to ensure that this particular issue does not pop up again. Take care, Nadine, AdWords API Team On Monday,

Adwords ReportDownload Issue for v201702

We've recently noticed an issue where we are getting back blank reports, possibly related to other users ReportDownload errors. When running the following AWQL report request to v201702 we're getting a blank report returned. No actual errors reported, just a report with empty data rows. I

Re: Impression values lower than zero

Hi, My team is actively working on this issue and we are getting close to a solution. However, I do not have an ETA yet. I'll update the forum post as soon as I have more information. Regards, Vishal, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on

Re: Impression values lower than zero

Hi Vishal, Is the problem fixed yet? What dates are effected by it? Please provide more info so I know what to do next. Thank you On Friday, March 31, 2017 at 10:25:32 AM UTC-4, Vishal Vinayak (Adwords API Team) wrote: > > Hi, > > We are aware of this issue and my team is currently working to

Re: Performance problems downloading criteria report via API

Hi Josh, Please start a new thread on this one. That'll make it easier for us to track and for people to +1 your particular issue. Thanks, Nadine, AdWords API Team On Monday, April 3, 2017 at 3:41:11 PM UTC-4, Josh Gabel wrote: > > We've been noticing a different type of reportdownload issue.

Re: Performance problems downloading criteria report via API

We've been noticing a different type of reportdownload issue. When running the following AWQL report request to v201702 we're getting a blank report returned. No actual errors reported, just a report with empty data rows. I have confirmed that we had campaigns that meet the conditions with

Re: Performance problems downloading criteria report via API

Hi Alex, This issue in our code base started on March 31st and continued into today. My team is currently in the cleanup phase of resolving this issue, so things should be getting better. I'll give the all clear when the error is completely resolved. Best, Nadine, AdWords API Team On Monday,

Re: Impressions doubled when including BounceRate

Hi Mikael, To make the debugging process easier, could you please run the report including the CampainId in both the cases and share the results along with your client customer Id? Also,

Modifying Product Partition Bid

Hi, I am using the PHP API to partition products within an adgroup. Following the docs, I have successfully partitioned the products. However, the next stage is to be able to modify bid values on the partition units. I read in this <

missing accounts from our API

What would be cause of all of a sudden accounts that live under MMC not coming through anymore. There doesnt seem to be any reason as all accounts we are used to getting live under MMC but now only some accounts are coming in? is this a problem with developer token? -- --

Re: Performance problems downloading criteria report via API

Hey Vishal, I've realised we're getting the same issues as others here, with the Keywords Performance Report too. Saw the error last Friday, and again over the weekend, and this morning. Has anyone got any information about the potential cause? On Friday, March 31, 2017 at 8:16:01 PM UTC+1,

Re: Urgent. ReportDownloadError.

Greetings AdWordsians, This error is a current high priority issue in the AdWords API. We're currently working on a solution. I'll send you an update when the issue has been resolved. You can also follow updates on this forum post

Re: Performance problems downloading criteria report via API

Greetings AdWordsians, This does appear to be an issue on our side. We're actively working on a solution. I'll get back to you when the problem is fully resolved. Best, Nadine, AdWords API Team On Monday, April 3, 2017 at 12:10:17 PM UTC-4, Addams wrote: > > I was now able to run our

Re: Performance problems downloading criteria report via API

I was now able to run our application that pulls data from the reports API successfully on 4/3/2017 at 11:56 AM EDT. Not sure if something was fixed, if the issue is just intermittent, or if I just got lucky. Hoping the issue is fixed. Thank you. On Monday, April 3, 2017 at 8:46:50 AM

Impressions doubled when including BounceRate

When fetching a v201702 campaign report with year, month, impressions and bounce rate, we get a different result for impressions than when running the same report without bounce rate: *WITH BOUNCE RATE* Request:

Re: How can I pull cost by campaign that INCLUDES invalid data via the API?

Hi Evan, You'll not be charged for invalid click activity. The cost for your campaigns will not include invalid activity. Please see this guide for more details on how invalid traffic

Re: Urgent. ReportDownloadError.

If it helps you. I'm using the example from https://github.com/googleads/googleads-dotnet-lib/releases/download/v20.0.0/adwords_dotnet_lib_src_v20.0.0.zip Into class ParallelReportDownload.cs into method ProcessCustomer, into catch exception, i add again the account to queue. XXX.TryAdd (XXX of

Re: Urgent. ReportDownloadError.

I have exactly the same. It started from friday 31.03.2017, and today most of queries gave that error. I also sent about this problem to our guy from google, he will keep me in touch if he has some update. W dniu poniedziałek, 3 kwietnia 2017 15:28:08 UTC+2 użytkownik Kenneth napisał: > >

Urgent. ReportDownloadError.

Edit: I'm publishing 3 post but i don't see anything in the list :( Hi, I've seen a post with a similar error, but is of the 2013, therefore i've thought i should to open this new post. I'm downloading many reports using google.adwords v.20.0.0.0 and google.ads.common v5.0.0.0 and just with

ReportDownloadError. Error (500)

Hi, I've seen a post with a similar error, but is of the 2013, therefore i've thought i should to open this new post. I'm downloading many reports using google.adwords v.20.0.0.0 and google.ads.common v5.0.0.0 and just with some reports i have to problems. The accounts aren't always the

Urgent. ReportDownload. ErrorError (500)

Hi, I've seen a post with a similar error, but is of the 2013, therefore i've thought i should to open this new post. I'm downloading many reports using google.adwords v.20.0.0.0 and google.ads.common v5.0.0.0 and just with some reports i have to problems. The accounts aren't always the

Re: Performance problems downloading criteria report via API

We are also experiencing the same error when attempting to download the KEYWORDS_PERFORMANCE_REPORT data for 4/1/2017 as well using the reports API. We experienced this issue on 4/2/2017 at 9:03 PM EDT and again this morning, 4/3/2017 at 7:39 AM EDT. We are currently unable to pull our

Re: Ad Copy selector - Enabled status at Adgroup and Campaign levels as well?

Hi Sean, Are you trying to retrieve all enabled AdGroupAds ? If so, then you may retrieve those enabled AdGroupAds on the Ad level via the AdGroupAdService.get()

Re: UAC are not shown in GEO_PERFORMANCE report

Hi Pau, While the Geo Performance Report returns campaign statistics at the country/territory level, it does not currently support information related to UAC (universal app campaigns). You may refer here

Ad Copy selector - Enabled status at Adgroup and Campaign levels as well?

Currently my code has .equals(AdGroupAdField.Status, "ENABLED") .equals(AdGroupField.Status, "ENABLED") .equals(CampaignField.Status, "ENABLED") And AdGroupAdPage page = adGroupAdService.get(selector); Which returns me Ad Copy that is paused at the Adgroup level (so the code

UAC are not shown in GEO_PERFORMANCE report

Hello, I am trying to get performance metrics (i.e. impressions, clicks, conversions) for a bunch of campaigns, including search and UAC, together with GEO location information. I am running the AdWords Python client libraries. The following awql query SELECT CampaignId, Impressions, Clicks,

Re: Performance problems downloading criteria report via API

Hi there, FWIW, we're also seeing lots of these errors since Saturday. Cheers, Dorian On Monday, April 3, 2017 at 6:38:09 AM UTC+2, cv wrote: > > Hello vishal, > > we are also facing same error since 31 march. We have also sent soap xml > to you. > > On Saturday, 1 April 2017 00:46:01

Re: BatchJobProcessingError.INTERNAL_ERROR when adding campaigns

Hello Josh, It looks like you've reused the temporary ID in the same batch job. Note that it's totally fine to use the same temporary IDs in *different* batch jobs. Did you use some kinds of algorithms to map from the time stamp to negative numbers as temporary IDs? We encourage to use just

Re: I'd like to connect account with an app through 'find your app' feature in UAC.

Hi, Currently, there's no direct counterpart of the AdWords UI "Find your app" feature in the AdWords API. You must set the exact app id of the app you want to advertise when