Re: Audience lists don't get populated

2016-12-19 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hi Dmitry, Here's what we've found out about the list created via the API: It was created via API on 11/7, where there's no membership lifespan set. Then it was updated via UI on 11/13, where it set membership lifespan to 30-days, and turn the option *Include past users who match these rules*

Re: Audience lists don't get populated

2016-12-12 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Dmitry, Sorry for keeping you waiting. It seems the user list created by API got populated since Nov 22 as well? Could you please confirm this? Cheers, Thanet, AdWords API Team On Tuesday, November 22, 2016 at 6:01:11 PM UTC+9, Dmitry Ovod-Marchuk wrote: > > Hi Thanet, > > We look

Re: Audience lists don't get populated

2016-11-22 Thread Dmitry Ovod-Marchuk
Hi Thanet, We look forward to feedback from engineering team. Thank you. On Tuesday, November 22, 2016 at 10:45:14 AM UTC+2, Thanet Knack Praneenararat (AdWords API Team) wrote: > > Hello Dmitry, > > I also looked into your user lists and found that they look the same > except for ad group

Re: Audience lists don't get populated

2016-11-22 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Dmitry, I also looked into your user lists and found that they look the same except for ad group targeting settings, which shouldn't affect the user list membership. I'm contacting the engineering team and will get back to you when we have more updates on this. Best, Thanet, AdWords API

Re: Audience lists don't get populated

2016-11-18 Thread Dmitry Ovod-Marchuk
Hi Nadine, Thank you for the reference. It didn't help though. 1. Of course we've been waited far more than 72 hours. 2. The size of the empty list (441995202) should be as big as non-empty one (440835967) as they have the same configurations and were created in the same moment. The non-empty

Re: Audience lists don't get populated

2016-11-18 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hi Dmitry, Could you please look at the Caveats section of the Remarketing guide to make sure that your list doesn't fall under one of the caveats? For example, the list size will continue to say 0 until there are at

Re: Audience lists don't get populated

2016-11-18 Thread Dmitry Ovod-Marchuk
Hi Shwetha, In fact the list created via API is the one that doesn't get populated. ID 440835967 — "(3) Scaler / product viewers at by.holiday.by" — Created manually, and it gets populated ID 441995202 — "Scaler / product viewers at by.holiday.by" — *Created via API, doesn't get populated*

Re: Audience lists don't get populated

2016-11-17 Thread 'Shwetha Vastrad (AdWords API Team)' via AdWords API Forum
Hi Dmitry, If the user lists created either through the API or the UI have the same parameters, they should be populated in a similar manner. Since some of the user lists created in the UI are not populated as well, this doesn't look like it is specific to AdWords API. I suggest that you post

Audience lists don't get populated

2016-11-17 Thread Dmitry Ovod-Marchuk
Hi, I was going to launch dynamic remarketing for a number of websites, and I created a number of audience lists using API for this purpose. But I noticed a really strange problem. None of my lists created via API gets populated. I also tried to set up the same lists manually, but it sometimes