*bi...@vertexg.com* <bi...@vertexg.com> *The best way to contact me is by email:*
Hi, Hope you are doing well today. My name is *Bilal* and I am an *IT Technical Recruiter from VERTEX GROUP * based in Illinois, if you feel comfortable with the requirement reply me ASAP……. Quick Response is appreciated. *Below are the Position Details:* *Position: EMR Administrator* *Location: NY* *Duration: 1+ year contract * *Purpose of position* Administers the day-to-day IT operations and acts as the subject matter expert for the hospice systems (eg.Suncoast, Solutions, CareFusion). Identifies opportunities for system enhancements; plans and manages the implementation of new system features. Coordinates with client Provider Services and Education departments on development and delivery of new/updated system training modules; provides technical, operational and project management support to Hospice teams. Works under general supervision. *Responsibilities* · Provides second-level support for Hospice information systems which includes troubleshooting, resolving and documenting solutions for system issues; distinguishing between break-fix and education opportunities, assigning support requests to clinical education as appropriate; developing and distributing “best practice” bulletins; and providing training to staff and management on effective use of systems. · Participates in Client data warehouse and custom interface projects and trains staff and management on running reports. Designs, builds and maintains daily reporting dashboard for Hospice leadership. · Ensures system operations comply with contractual agreements, CMS standards and DOH regulations. Manages clinical re-design of SunCoast for new policies, procedures and regulation. · Monitors and participates in vendor-managed client support forum; receives announcements, performs impact analyses for Hospice system updates and upgrades; and develops and executes testing, implementation, communication, and contingency plans. · Maintains Hospice systems administration policy and procedures; develops and delivers training modules for administrative users; supports clinical education team in development and delivery of clinical training modules; and provides on-site technical support at instructor-led training classes as needed. · Prepares analysis of business operations process reviews; collaborates with various internal and external resources to identify, develop, and implement technical solutions and/or system enhancements that will create efficiencies in aforementioned business operations workflows. · Analyzes maintenance of “system hygiene”, and develops, documents and executes plans to optimize system settings and performance. · Provides clinical help-desk support for field staff. Acts as first level support and resolves questions and troubleshoots issues for all Hospice system users. · Manages IT QA, Hospice IS and other User Acceptance Testing for system upgrades and other technology changes, compiles documentation of testing results and delivers testing documentation and analysis to relevant parties. · Supervises installation of EMR vendor software in the test and production environments. · Collaborates with corporate IT to document and monitor appropriate system access rights, and to establish appropriate client-server architecture for system users. · Participates in special projects and performs other duties as assigned. *bi...@vertexg.com* <bi...@vertexg.com> *The best way to contact me is by email:* -- Regards, *Bilal Qamar* Technical Recruiter *VERTEX CONSULTING INC.* www.thevertexgroup.com 935 N. Plum Grove Rd, STE # D, Schaumburg, IL-60173. *bi...@vertexg.com <bi...@vertexg.com>* *The best way to contact me is by email:* Voice: 847-972-5869 Fax 847-770-4848 *bilal.recruite...@gmail.com* <bilal.recruite...@gmail.com> *Please don't print this e-mail unless you really need to.* Important: This electronic mail message and any attached files contain information intended for the exclusive use of the individual or entity to whom it is addressed and may contain information that is proprietary,privileged, confidential and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any viewing, copying, disclosure or distribution of this information may be subject to legal restriction or sanction. 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