Hi,
Hope you are Doing well...!!! I have urgent requirement for below position. Please go through the job description and if you are interested kindly let me know. Please revert me on swam...@sysmind.com *Role*: IVR Admin *Location*: Newport Beach, CA *JD:* Contribute in requirements elicitation, creation of application architecture document and creation of design artifacts; deliver high quality codes, support activities related to implementation and transition; interface with internal team and key stakeholders; analyze and resolve issues to ensure high quality deliverables at each stage of SDLC WITHIN the guidelines, policies and norms of Infosys. Must Have Skills (Top 3 technical skills only) * 1. Strong knowledge on Cisco (ICM Admin scripts, CCMP and basic IVR) 2. Good knowledge on Aspect Dialer 3. Good knowledge on WFM Nice to have skills (Top 2 only) 1. Good in communication 2. Fast learning Desired years of experience*: Above 5 years Education/ Certifications (Required): BE or similar Top 3 responsibilities you would expect the Subcon to shoulder and execute*: 1. Handling the call center operational hours using ICM admin scripts and Oracle SQL database 2. Set up of agents in Cisco system and other skill, routing configurations changes using CCMP and configuration manager 3. Testing IVR and troubleshooting the IVR issues and work on tickets -- -- *Thanks & Regards* *Swamil Singh* | SYSMIND, LLC Phone: 609-897-9670 x 5121 Email: swam...@sysmind.com Hangout: swamil.sysm...@gmail.com Website: www.sysmind.com Address: 38 Washington Road, Princeton Junction, NJ 08550 -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. To post to this group, send email to android-developers@googlegroups.com. Visit this group at https://groups.google.com/group/android-developers. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/CAP_aUSzmmy65aC%2BBnqDKDnP0f8qnEyO0GEpanJpkx5rHhVNFUQ%40mail.gmail.com. For more options, visit https://groups.google.com/d/optout.
