Let's say someone has an issue with your paid app and you aren't able to
resolve it over email (and let's imagine he's insane and ignore the
developer's offer to refund).
Knowing that address, the customer can get on a plane, fly halfway around
the world, knock on your door and take my wife
It's been speculated that this is a requirement of European customer
protection laws.
Let's say someone has an issue with your paid app and you aren't able to
resolve it over email (and let's imagine you're irresponsible and ignore
the user's request to refund).
Knowing that address, the
Isn't displaying developers' addresses so blatantly a violation of
developer privacy ?
This may be legal but it seems pretty intrusive, like a rectal probe feels
pretty intrusive.
I thought Google's motto was: "don't be evil". I'm not sure this policy of
blatantly displaying developer
I'm afraid you won't be able to do it for yourself, since the address is
linked to the whole account, not to a particular app.
Unless you convince Google to remove them from free apps' listings.
El miércoles, 8 de octubre de 2014 13:37:11 UTC-3, schurma escribió:
Can anyone tell me how to
I like the idea. Actually, its pretty standard for gateways etc, to require
a physical address when commerace is involved (e or otherwise)
On Wednesday, September 17, 2014 11:13:56 PM UTC-7, nagamatu wrote:
Dear Android Developers,
I got the following notification at Google play Developer
Can anyone tell me how to remove the address listing for an free app? My
address was automatically added when I published and now I can't determine
how to get rid of it.
--
You received this message because you are subscribed to the Google
Groups Android Developers group.
To post to this group,
In off-premises / distance contracts the Directive requires the trader,
who acts on behalf of another trader, *to indicate also the identity and
geographical address of the principal*.
Perhaps you're right. If in another part of that document is clearly
specified that a geographical
I still want to know what EU laws they are complying with?
Have a look at
https://code.google.com/p/android-developer-preview/issues/detail?id=1340#c22
--
You received this message because you are subscribed to the Google
Groups Android Developers group.
To post to this group, send email to
Now says two hours:
https://support.google.com/googleplay/answer/134336
On Wednesday, October 1, 2014 3:18:45 PM UTC-7, Kostya Vasilyev wrote:
2014-10-02 0:07 GMT+04:00 jtoolsdev brian...@gmail.com javascript::
I still want to know what EU laws they are complying with? I don't see
Unbelievable!
And better I don't start a rant about changing prices per country...
El jueves, 2 de octubre de 2014 18:11:54 UTC-3, Kostya Vasilyev escribió:
Not where I said it does -- in Play for web.
Still says 15 minutes.
Give me inconsistency or give me... what?
-- K
I'm not an attorney but it looks to me that the section (4.3.2.4) of the EU
guidelines linked in that issue is only asking to know the place of
origin. Hence city, state or country might indeed suffice especially if
you look at the section preceding. There is an inference that email might
do
I still want to know what EU laws they are complying with? I don't see
anything about developer addresses in the letter the EU sent to them.
Also if you read the new agreement, section 3.7 shows the refund period as
48 hours instead of the NEW refund period of 2 hours. It apparently was
left
2014-10-02 0:07 GMT+04:00 jtoolsdev brianjto...@gmail.com:
I still want to know what EU laws they are complying with? I don't see
anything about developer addresses in the letter the EU sent to them.
Also if you read the new agreement, section 3.7 shows the refund period as
48 hours instead
Ok, the day arrived. The Physical address field is live in the developer
console.
Below the field you'll find this:
*Please provide a current, valid postal address where you may be contacted.
If you offer apps or in-app items for sale, you are required to provide a
postal address under our
It looks like the wording conflates two addresses into one --
-- The address that will be displayed to everyone, even on the Google Play
web site, even to users who've not installed your apps... just anyone, I
presume.
-- The address that Google will use for contact, and which won't be shown
to
Ha, I've seen those awesome news too. Answering what I guess:
1. Email, because Google encourages users to use comments in Play Store
alongside ratings and email to ask for support
2. Google will examine support inquires after users complaining of an
unsatisfactory answer. If they think it was
If this were Facebook Kostya, I would liked your post LOL
I can't imagine people knocking on my door neither, this is ludicrous...
El jueves, 25 de septiembre de 2014 16:42:47 UTC-3, Kostya Vasilyev
escribió:
Yes, Google's communication could be better here. I guess they just don't
really
But wait, there is more.
New developer policy -- from September 25 -- has this (new):
For paid Products or in-app transactions, you must respond to customer
support inquiries within three (3) business days, and within 24 hours to
any support or Product concerns stated to be urgent by Google.
There's an article on CNET today about the demands that the EU has made on
Google. I've downloaded the PDF of the formal demands and will scrutinize
it. I'm not sure if the news of these a couple weeks back is why some
developer's think the physical address has something to do with the EU. In
Thanks @Kostya.
@Noby, it doesn't make sense that they ask for entering a physical address
to developers that have already entered it in Google Wallet, I think they
are talking about a new field in the developer consoler, as DevDallas says
in the last post of this thread. If they were to use
So if it has to do with European customer protection laws why don't they
just say so in the notification AND put a link the law? Or is that too
much work for them? There seems to be an attitude against people being
able to make money on their own and that you MUST work with a big company
in
Yes, Google's communication could be better here. I guess they just don't
really care about explaining.
The reason still looks ridiculous to me -- but dura lex, sed lex, and
Google has to comply, and then so do we.
But it makes me curious -- should I now expect users from Denmark or Greece
to
I thinks this is another sign of the insanity a company can get when it
grows too big...
We are less than a week from the deadline and still it isn't possible to
find the dreaded Physical address field in the already painful Developer
Console (too be fair it got better in some aspects lately)
As far as I know, the physical address has to be specified in your Google
Wallet Merchant https://wallet.google.com/merchant/ account, that you use
for receiving payments from Google Play.
On Wednesday, September 24, 2014 2:38:24 PM UTC-5, Jose_GD wrote:
I thinks this is another sign of the
@Jose - I contacted Play support about it and they explained that it has to
do with European customer protection laws, and there is no way they will
make any exceptions. So I think you can forget about reverted too.
@Noby - do you know if it should be under Business Information - Public
Profile -
I added all information on both tabs, with the same address, since I'm
running a business. The legal profile is likely just between you, Google
and the authorities which will be contacted by Google to validate your
business.
The public profile is probably the one you want to be careful with,
On September ,30th the field will be available in the play console for you
to add your address
On Sep 24, 2014 4:28 PM, Kostya Vasilyev kmans...@gmail.com wrote:
@Jose - I contacted Play support about it and they explained that it has
to do with European customer protection laws, and there is
I run a sole Proprietorship so legally I file taxes and everything under my
name but, All Tek Repairs of CFL and DroydCorp Developments are registered
to me as DBAs
On Sep 24, 2014 5:09 PM, Nobu Games dev.nobu.ga...@gmail.com wrote:
I added all information on both tabs, with the same address,
I guess for some reason I don't really care about this.
On Thursday, September 18, 2014 12:13:56 AM UTC-6, nagamatu wrote:
Dear Android Developers,
I got the following notification at Google play Developer Console.
| Add a physical contact address Beginning September 30, 2014, you need
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