Hi Barbara,
I guess the problem is in the fact that you should compile ARSPerl against
the Remedy 6.3 libs. You can use ARSPerl to connect to pre-6.3 servers
without any problems, but you should use the 6.3 libs to compile it with.
You can find these in the API directory of the server. You do not need to
install the 6.3 server, just unzip the file and copy the api directory.
Kind regards,
Michiel
On 11/28/06, Barbara Jensen <[EMAIL PROTECTED]> wrote:
I'm running ArsPerl 1.85, compiled against 5.1.2 Remedy lib.
I can build a connection object, but if I try to open a form, I get
ARERR #149. If I just connect and exit, it segfaults on exit.
Here is my script and output:
-----------
#!/usr/local/bin/perl5
#
use ARS;
$server = 'remedy1.andrew.cmu.edu';
$userid = 'blk';
$passwd = 'remedy';
## get connection
my $connection =
new ARS (
-server => $server,
-username => $userid,
-password => $passwd,
-catch => undef,
-ctrl => undef,
-debug => 1
);
die("Unable to connect to server\n")
unless ($connection);
$connection->print() if $connection;
print "got connection\n";
#exit;
## open form
my $FormName = "HPD:HelpDesk";
my $form = $connection->openForm(
-form => $FormName,
-vui => undef
);
print "got form\n";
exit;
-----------
% ./arsconnect
new connection object: (remedy1.andrew.cmu.edu, blk, remedy)
connection object details:
cacheId = ARControlStructPtr=SCALAR(0x8413bc8)
operationTime = Wed Dec 31 19:00:00 1969
user =
password =
server =
lang =
got connection
[ERROR] Cannot open catalog; Message number = 149 () (ARERR #149)
TRACEBACK:
exception generated at
/usr/local/lib/perl5/site_perl/5.8.6/i686-linux-thread-multi-64int-ld/ARSOOform.pm
line 47
ARS::form::new('ARS::form', '-form', 'HPD:HelpDesk', '-vui',
'undef', '-connection', 'ARS=HASH(0x8413b48)') called at
/usr/local/lib/perl5/site_perl/5.8.6/i686-linux-thread-multi-64int-ld/ARSOOsup.pm
line 138
ARS::openForm('ARS=HASH(0x8413b48)', '-form', 'HPD:HelpDesk',
'-vui', 'undef') called at ./arsconnect line 30
destroying connection object: ars_Logoff called.
Segmentation fault
%
Any ideas on how to debug this?
Thanks,
barbara
-------------------------------------------------------------------------
Take Surveys. Earn Cash. Influence the Future of IT
Join SourceForge.net's Techsay panel and you'll get the chance to share
your
opinions on IT & business topics through brief surveys - and earn cash
http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
_______________________________________________
Arsperl-users mailing list
Arsperl-users@arsperl.org
https://lists.sourceforge.net/lists/listinfo/arsperl-users
-------------------------------------------------------------------------
Take Surveys. Earn Cash. Influence the Future of IT
Join SourceForge.net's Techsay panel and you'll get the chance to share your
opinions on IT & business topics through brief surveys - and earn cash
http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
_______________________________________________
Arsperl-users mailing list
Arsperl-users@arsperl.org
https://lists.sourceforge.net/lists/listinfo/arsperl-users
