On 09/02/2012 14:27, Grayhat wrote:
A customer wants the block reports to run hourly due to the time
sensitive nature of some of the emails.
Oh... you're referring to THAT kind of customer; I see, those which
feel lost if they don't receive their daily shot of junk email and
which don't even understand how the email works nor that email is a
best effort system which does NOT guarantee that a given message will
be delivered in time ... I see... well, just make a note of the email
address(es) which need to receive such important junk and then add
them to the spamlovers
Not at all.
This is a small business that manufactures batteries and deals with many
international companies. Often those companies are on the end of dodgy
IP blocks in China, Russia or South America.
The emails are time sensitive because suppliers change stock levels and
prices rapidly and customers will go elsewhere if they don't hear back
very promptly.
I deal with a few companies that deal in this manner (nut importers,
engineering companies that deal with nuclear facilities and mining
operations etc) and I completely understand why they would want this.
They were previously with Postini which they found to be rubbish, but
they could log into a control panel and see/resend any blocked emails
whenever they wanted.
This leads me to another feature suggestion. If someone requests a
blocked mail to be resent, it would be great if that request was
recorded and that email no longer shows up in block reports.
All the Best,
Colin.
--
Virtualization Cloud Management Using Capacity Planning
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http://www.accelacomm.com/jaw/sfnl/114/51521223/
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