We're using Cisco phones running skinny protocol.

 

When I call other extensions I don't get a ringtone, although the remote end does ring and when answered we get clear two way audio.

When I call a queue from a skinny phone then I don't hear the announcements.

Likewise we don't hear music on hold on these phones, although we can see mpg123 in the process list and ls -l the fd shows a pipe open from asterisk to mpg123.

 

I created a dummy extension that played back the queue message, called it from a skinny and it's fine.

 

Any ideas?

 

Also, I read somewhere that the two skinny implementations (chan_sccp and chan_skinny) were going to be merged, any news on this?

 

 

Here's a skinny debug of a call being made to a queue:

 

Linux3*CLI> skinny debug

Skinny Debugging Enabled

    -- Starting simple switch on '[EMAIL PROTECTED]'

Collected digit: [6]

    -- Asked to indicate 'Stop tone' condition on channel Skinny/[EMAIL PROTECTED]

Collected digit: [2]

    -- Asked to indicate 'Stop tone' condition on channel Skinny/[EMAIL PROTECTED]

Collected digit: [2]

    -- Executing Queue("Skinny/[EMAIL PROTECTED]", "Sales") in new stack

    -- Started music on hold, class 'random', on Skinny/[EMAIL PROTECTED]

    -- Stopped music on hold on Skinny/[EMAIL PROTECTED]

    -- Playing 'queue-youarenext' (language 'en')

    -- Told Skinny/[EMAIL PROTECTED] in Sales their queue position (which was 1)

    -- Playing 'queue-thankyou' (language 'en')

    -- Started music on hold, class 'random', on Skinny/[EMAIL PROTECTED]

Jun 18 16:08:21 NOTICE[63531]: app_queue.c:668 wait_for_answer: No one is answering queue 'Sales'

Jun 18 16:08:26 NOTICE[63531]: app_queue.c:668 wait_for_answer: No one is answering queue 'Sales'

Skinny [EMAIL PROTECTED] went on hook

    -- Stopped music on hold on Skinny/[EMAIL PROTECTED]

    -- User disconnected when they almost made it

  == Spawn extension (default, 622, 1) exited non-zero on 'Skinny/[EMAIL PROTECTED]'

skinny_hangup(Skinny/[EMAIL PROTECTED]) on [EMAIL PROTECTED]

 

Here's the debug of the call to the dummy extension:

 

    -- Starting simple switch on '[EMAIL PROTECTED]'

Collected digit: [2]

    -- Asked to indicate 'Stop tone' condition on channel Skinny/[EMAIL PROTECTED]

Collected digit: [0]

    -- Asked to indicate 'Stop tone' condition on channel Skinny/[EMAIL PROTECTED]

Collected digit: [5]

    -- Executing Playback("Skinny/[EMAIL PROTECTED]", "queue-thankyou") in new stack

skinny_answer(Skinny/[EMAIL PROTECTED]) on [EMAIL PROTECTED]

    -- Playing 'queue-thankyou' (language 'en')

 

 

 

Steve Hanselman

Brendata (UK) Ltd

 

Tel: +44 (0)1268 466111

Fax: +44 (0)870 1387283

Mob: +44 (0)7973 750993

 

 

 

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