I understand. Are there or is there any other queueing application
for Asterisk that is more efficient than the out of the box Queue
application?
Thanks,
Waldo
On Nov 2, 2005, at 8:32 PM, Kevin P. Fleming wrote:
Waldo Rubinstein wrote:
Is this a feature/problem because I use
Hi all,
I'm using * 1.2b2, however, what I'm about to describe also happens
to me in 1.0.7 and 1.0.9.
I use AddQueueMember to add stations to my queues and I don't have
any agents defined in agents.conf.
What I noticed is that whenever my queue strategy is something other
than ringall,
Waldo Rubinstein wrote:
Is this a feature/problem because I use AddQueueMember? What is the
recommended queue strategy so that all my stations receive a fair
distribution of calls when using AddQueueMember?
The Asterisk queueing application only delivers one call at a time,
regardless of
As for a good way to log him out, you can set
autologout=20
in agents.conf in order to logout agents whose phone rings more than 20
seconds.
Ideally, this should be set to the same value as the timeout on the queue
that the agent is not answering. As for emailing their manager - Not a
built-in
Just woundering if the intentend functionality of leastrecent and
fewestcalls it to continually dial only the first chosen ext. in the queue.
In other words if a memeber is logged into the queue but doesn't answer the
call the call never moves on in my configuration from that ext. This could
be
Glenn Dalgliesh wrote:
Just woundering if the intentend functionality of leastrecent and
fewestcalls it to continually dial only the first chosen ext. in the queue.
In other words if a memeber is logged into the queue but doesn't answer the
call the call never moves on in my configuration from
This begs a question that a fellow over on Asterisk-Biz asked me.
If an agent doesn't accept a call, or doesn't answer in an agent-callback
scheme, is there a good way to log him out (and email his boss :)
Perhaps an AGI script, if one could capture the event.
Anybody ever address this?
/edg
Ed Greenberg wrote:
If an agent doesn't accept a call, or doesn't answer in an
agent-callback scheme, is there a good way to log him out (and email his
boss :)
It has been requested frequently, but not yet implemented. I suspect the
most straightforward way to do so will be to modify chan_agent
