In article [EMAIL PROTECTED], [EMAIL PROTECTED] says...
I don't know if this works for you, but I use the following mechanism. I
don't use the agent call back stuff, just the (Add|Remove)QueueMember stuff.
For each queue, dialing the extension (), puts the caller into the queue
(ie, a
I haven't done anything with call queues specifically.I do own a copy of Developing Cisco IP Phone Services (
http://www.amazon.ca/exec/obidos/ASIN/1587050609/qid%3D1140624389/701-7618472-4656313), though I only have ever used about 45 pages of it. I also use