I don't really see how that's possible with the current Queue setup. I
don't see why you couldn't use AGI or an app to query a callback table
and orginate the call back and connect it to an available agent.
I'm curious on this as well so feel free to contact me offlist. I'm
going to add it to 1
I was wondering if anyone knew how to do the following
Call comes in, gets put into a Queue, say `Sales`. Then the queue member
is presented with the option to exit the queue, yet have the phone
system sit in their place for them. When the virtual member reaches the
front, call back the
