...@lists.digium.com] On Behalf Of Alex Balashov
Sent: Monday, May 16, 2011 5:55 PM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] Reporting Tool: To show who is login, queue, ...
etc
On 05/16/2011 05:54 PM, bilal ghayyad wrote:
It look like there are some free (open source) tools
On 26/05/11 15:03, Justin Sherrill wrote:
Queuemetrics is neat-looking. However, it requires MySQL, and I'm using
Postgres. Does anyone have a recommendation for a different product for
reporting usage that's not tied to MySQL?
It uses JDBC so it should work with any storage engine you can
In all fairness, the idea that databases are interchangeable just because one
is using a database-agnostic access API like JDBC, DBI, PDO, etc. is a pipe
dream.
As much as SQL is SQL, yes, any use of non-trivial features will almost
certainly involve database-specific extensions. Even basic
Thanks Alex for ur help and advise.
In case we decided to do a script for this reporting, we will depend on the
logs or we need to use the AGI?
In case we will do a dashboard to display how many agents are login and how
many calls in the queue and how many calls in specific skill group?
Hi All;
It look like there are some free (open source) tools that are used for Asterisk
reporting special for call center (to see number of agents logged in, number of
calls now, .. etc), and to be used as dashboard.
Can someone direct me for something really is suitable and stable?
Regards
On 05/16/2011 05:54 PM, bilal ghayyad wrote:
It look like there are some free (open source) tools that are used
for Asterisk reporting special for call center (to see number of
agents logged in, number of calls now, .. etc), and to be used as
dashboard.
Can someone direct me for something
