[asterisk-users] Optus PRI via DSL

2006-10-05 Thread mattf
There was a bit of traffic on this list a while ago regarding OPTUS multi line that comes in via a DSL box, and I am hoping some of those people are still hanging around, and solved their problems. We apparently have a 14B channel service with optus. I have been trying to configure Asterisk,

[asterisk-users] Optus PRI via DSL

2006-10-05 Thread mattf
There was a bit of traffic on this list a while ago regarding OPTUS multi line that comes in via a DSL box, and I am hoping some of those people are still hanging around, and solved their problems. We apparently have a 14B channel service with optus. I have been trying to configure Asterisk,

RE: [Asterisk-Users] Two questions about Asterisk Call Center

2005-08-03 Thread mattf
Hello, routing based on DNIS is dependant on what your telco sends you. Usually on Robbed-bit T1s(RBS) they will send you ANI and DNIS together separated by stars like this: *7275551212*1234* (where 7275551212 is the ANI[callerID] and 1234 is the DNIS[last 4 digits of the number dialed]) In

RE: [Asterisk-Users] call center 20 seats

2005-08-02 Thread mattf
What kind of call center: inbound, outbound or both? how many lines per agent will you have? what kind of trunks will you be using? do you need to tie into an existing database? do you want screen-pops? MATT--- -Original Message- From: Zeeshan [mailto:[EMAIL PROTECTED] Sent: Tuesday,

RE: [Asterisk-Users] call center 20 seats

2005-08-02 Thread mattf
--- -Original Message- From: Zeeshan [mailto:[EMAIL PROTECTED] Sent: Tuesday, August 02, 2005 10:39 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] call center 20 seats mattf wrote: What kind of call center: inbound, outbound or both

RE: [Asterisk-Users] GUI

2005-07-15 Thread mattf
astGUIclient is not a configuration tool, it is an end-user-interface that extends the functionality of your phone through a web browser. We recommend AMP if you need a web-based config utility. MATT--- -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Friday,

RE: [Asterisk-Users] TDMoE and callerID

2005-07-11 Thread mattf
I don't notice it on my TDMoE that is configured as PRI either. Looks like you need to post a bug to the tracker. MATT--- -Original Message- From: Weezey [mailto:[EMAIL PROTECTED] Sent: Monday, July 11, 2005 4:33 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] TDMoE and

[Asterisk-Users] TDMoE bandwidth and load

2005-07-07 Thread mattf
Hello, We've just started using TDMoE(local T1s connecting between Asterisk servers in the same building over the LAN) to connect a few of our high-availability servers instead of using crossover T1 cables. The 3 servers we have connected to each other over TDMoE are running just fine and we have

RE: [Asterisk-Users] Linux Distribution for Asterisk server use

2005-07-03 Thread mattf
Hello, I would recommend Slackware mostly for it's streamlined, minimalist approach and history of stable distro releases. But with that said, the most important thing is building a custom streamlined Linux kernel no matter what distro you use. This can save you bootup time as well as speeding up

RE: [Asterisk-Users] play message to callee before connect toinco mingcall

2005-07-02 Thread mattf
You can send both paties to a meetme conference with Manager Redirect. Or if you are feeling more adventurous you could load the Manager Bridge patch that I posted to the bugtracker two months ago. It allows bridging of any two existing channels together through a manager action:

RE: [Asterisk-Users] Source for Sangoma or Digum 2+ port T1 Card near NH??

2005-07-01 Thread mattf
Hello, Either Digium or Sangoma can overnight a card to you. As the car drives you could go to Toronto and pickup a card from Sangoma if you needed if a few hours before Overnight would deliver it. There are also a lot of resellers that can overnight to you as well. MATT--- -Original

RE: [Asterisk-Users] Sangoma and quad card hang up problems

2005-06-29 Thread mattf
Hello, Need to give some more info here: - What kind of hardware? - What distro/version of Linux? - What version of Asterisk? - What wanpipe driver version for Sangoma card? - What firmware version for Sangoma a104 card? - What are your zaptel/zapata settings for this machine and your other

[Asterisk-Users] New astGUIclient version released 1.1.4

2005-06-24 Thread mattf
Hello, We've released another update to our Asterisk GUI Client suite: 1.1.4 http://astguiclient.sf.net/ The client suite runs on Windows, UNIX and Mac, includes the VICIDIAL auto-dialer and is free as in GPL. (the suite is not an asterisk configuration tool) This package is geared towards

RE: [Asterisk-Users] Asterisk server with remote monitoring capab ilities

2005-06-23 Thread mattf
We have two Baytech RPC3 remote power switches(8 outlets each), they are great, you can telnet into them and reset ports as needed. I even setup one of them to be controlled by an AGI script on our Asterisk servers to cycle power over the phone. Saved countless hours of driving. APC makes them too

RE: [Asterisk-Users] MCI vs. XO/Allegiance

2005-06-13 Thread mattf
Let me throw another complaint against XO on the table. They actually shut off the wrong T1 and they transferred all of the DIDs to the T1 they shut off! how screwed up is that? We are now about 2 years later and their billing department still calls us every month for nonpayment of the T1 that

RE: [Asterisk-Users] Opinions of Sphinx?

2005-06-12 Thread mattf
] On Behalf Of mattf Sent: Saturday, June 11, 2005 9:04 PM To: 'Brian Roy'; 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] Opinions of Sphinx? We use batch sphinx to analyze recordings at night. We attempted real-time sphinx, but it is way too slow and resource

RE: [Asterisk-Users] Voice quality of Softphones vs. IP Phones an d Gateways.

2005-06-11 Thread mattf
In our experience, the total cost of softphones(money, reduced sound quality and lower reliability) in a large call center environment is actually greater over time than the cost of a channelbank and cheap analog headphones. We've tried 2 softphones, 2 kinds of SIP VOIP hardphones, 2 kinds of SIP

RE: [Asterisk-Users] Opinions of Sphinx?

2005-06-11 Thread mattf
We use batch sphinx to analyze recordings at night. We attempted real-time sphinx, but it is way too slow and resource-intensive to use for realtime on Asterisk with more than a couple lines at once(and that's at the poor quality settings). We have not tried sphinx4, but I wouldn't imagine that it

RE: [Asterisk-Users] astGUIclient installation problem

2005-06-09 Thread mattf
Hello, This issue was just handled Monday on the astguiclient-users list: http://sourceforge.net/mailarchive/forum.php?thread_id=7448401forum_id=4358 6 You just need to use OLD_PASSWORD in the SET PASSWORD for your mysql server to get the auth method for that account back to the pre 4.1.12

[Asterisk-Users] Digium vs. Sangoma: Performance

2005-06-09 Thread mattf
Hello, Several people asked to get a hold of the stats I used to determine that the Sangoma T1/E1 boards performed better in our real-world tests than the Digium boards. We've decided to post our results after confirming them over the past month of operations. Here is a link to the last two

RE: [Asterisk-Users] Gnudialer

2005-06-07 Thread mattf
Hello, I'm the lead developer of astGUIclient(with VICIDIAL) and I tried GnuDialer a little while ago. It is different in several ways from how VICIDIAL operates: - Gnudialer is partially compiled into Asterisk and uses Asterisk agents while VICIDIAL operates entirely on top of a stock Asterisk

[Asterisk-Users] New astGUIclient version released 1.1.1

2005-06-03 Thread mattf
Hello, We've released another update to our Asterisk GUI Client suite: 1.1.1 http://astguiclient.sf.net/ Screen shots: http://astguiclient.sourceforge.net/screenshots.html The client suite runs on both Windows and UNIX, includes the VICIDIAL auto-dialer and is free as in GPL. (the suite is not

RE: [Asterisk-Users] choice of processors

2005-05-30 Thread mattf
Need to provide a little more info: What's the bus speed? What kind of motherboard would you use with each? What kind of RAM at what speed? What cache size are on the CPUs? Also, what price are these as equals? I've seen two Xeon 2.8GHz 800MHz processors for about US$450 and a single P4 at the

RE: [Asterisk-Users] CRM integration (was RE: CallerID)

2005-05-25 Thread mattf
Hello, We use astGUIclient, it does have server side apps that have to be installed on your Asterisk server, but it does have callerID popups that allow you to search a customizable web page when a call comes in. We are also releasing a new version of the astGUIclient app next week that is

RE: [Asterisk-Users] CRM integration (was RE: CallerID)

2005-05-25 Thread mattf
The method we use for web popups on incoming calls in the astGUIclient client app that we are working on for release next week is to use AJAX(Javascript + XMLHTTPRequest) It works in Firefox and IE5+ and doesn't require any META refreshes. We've been using this internally for the last month and it

RE: [Asterisk-Users] What does Asterisk need in the way of a GUI?

2005-05-25 Thread mattf
Are you talking about an Asterisk configuration GUI that would modify Asterisk settings or an end-user GUI that would compliment a regular user's phone? MATT--- -Original Message- From: Mitchel Constantin [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 25, 2005 1:59 PM To: Asterisk Users

RE: [Asterisk-Users] Inbound call center - reliability \ scalabil ity with queues

2005-05-24 Thread mattf
to be extremely helpful when it comes to training. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of mattf Sent: Monday, May 23, 2005 6:41 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] Inbound call center - reliability

RE: [Asterisk-Users] Inbound call center - reliability \ scalabil ity with queues

2005-05-24 Thread mattf
List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Inbound call center - reliability \ scalabil ity with queues Matt, Are you doing any call recording / monitoring? What percentage? Ilan On 5/23/05, mattf [EMAIL PROTECTED] wrote: For an inbound call center with 4 T1s and 30-50

RE: [Asterisk-Users] Inbound call center - reliability \ scalabil ity with queues

2005-05-24 Thread mattf
with the T1's, when they receive the call it will be SIP VOIP. There will be media gateways (i.e. cisco media gateways) to change all T1 signals to VOIP before it reaches the PBX. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of mattf Sent: Tuesday, May 24

RE: [Asterisk-Users] Inbound call center - reliability \ scalabil ity with queues

2005-05-23 Thread mattf
For an inbound call center with 4 T1s and 30-50 agents on you would do just fine with a single, one-processor machine. We have handled more than this on a single P4 server although we use astGUIclient instead of Asterisk queues, but the load is very similar. I would recommend a Sangoma Quad T1

RE: [Asterisk-Users] Redirect two channels to each other?

2005-05-16 Thread mattf
This may be somewhat of a cross-post with -dev, but I have Manager Bridge Action working under CVS_HEAD and releases 1.0.6-7. http://bugs.digium.com/view.php?id=4297 MATT--- -Original Message- From: Josiah Bryan [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 27, 2005 1:53 PM To:

RE: [Asterisk-Users] Predictive Dialers

2005-05-11 Thread mattf
What exactly are you looking for? There are basically 3 commercial solutions: Aheeva, DACX and Sinedialer and there are 2 open-source solutions: ShadyDial and VICIDIAL What features do you need that are not addressed by one of these? MATT--- -Original Message- From: Anton Krall

RE: [Asterisk-Users] Predictive Dialers

2005-05-11 Thread mattf
Dialers I like vicidial's features but Im looking for a friendlier user interface.. |-Original Message- |From: [EMAIL PROTECTED] |[mailto:[EMAIL PROTECTED] On Behalf Of mattf |Sent: Miércoles, 11 de Mayo de 2005 01:22 p.m. |To: 'Asterisk Users Mailing List - Non-Commercial Discussion

RE: [Asterisk-Users] Predictive Dialers

2005-05-11 Thread mattf
Of mattf |Sent: Miércoles, 11 de Mayo de 2005 03:53 p.m. |To: 'Asterisk Users Mailing List - Non-Commercial Discussion' |Subject: RE: [Asterisk-Users] Predictive Dialers | |Could you let us know what you would consider a 'friendlier |user interface'? | |MATT--- | |-Original Message- |From: Anton

RE: [Asterisk-Users] Re: Sangoma A102 cards testing FIXED

2005-05-09 Thread mattf
Hello, Have you tried the wanpipe-beta8c-2.3.3.tgz release in the custom/2.3.3 dir on their FTP site? Also, have you contacted Sangoma for support? They are very responsive. I am using wanpipe-beta8a-2.3.3.tgz and it's been working great on my A104 for a week now. MATT--- -Original

RE: [Asterisk-Users] Sangoma card !

2005-05-09 Thread mattf
Hello, Have you contacted Sangoma about this? What version of wanpipe and what version of zaptel/asterisk are you using? MATT--- -Original Message- From: Nguyen Trung Tin [mailto:[EMAIL PROTECTED] Sent: Monday, May 09, 2005 1:25 AM To: asterisk-users@lists.digium.com Subject:

[Asterisk-Users] My Sangoma Experience in Asterisk: Followup

2005-05-06 Thread mattf
My Sangoma Experience in Asterisk: Followup 2005-05-06 original review can be found at: http://astguiclient.sourceforge.net/Sangoma_experience.txt It's now been a month since I finished my last round of tests with the Sangoma A104u board in Asterisk. I have had a lot of conversations with

RE: [Asterisk-Users] Polycom Images

2005-05-05 Thread mattf
They would also be competing indirectly with themselves(Cisco and Avaya license their technology in their phones). But the real reason comes down to support. I've been following the Polycom/Asterisk thing for 2 years now and it really comes down to the fact that they do not want Asterisk users

RE: [Asterisk-Users] Polycom Images

2005-05-05 Thread mattf
: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Thursday, May 05, 2005 6:50 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Polycom Images mattf [EMAIL PROTECTED] writes: They would also be competing indirectly with themselves(Cisco and Avaya license

RE: [Asterisk-Users] MEETME core uses ulaw?

2005-05-04 Thread mattf
Look at the app_conference description on the wiki: http://www.voip-info.org/tiki-index.php?page=Asterisk%20app_conference I believe it does what you want to do, but I really don't know if it works with CVS_HEAD or stable releases. I'd be curious to hear how it affects performance as well.

RE: [Asterisk-Users] Problem with Sangoma/Adtran 600 installation

2005-04-30 Thread mattf
Hello, is this how you are starting up: 1. modprobe zaptel 2. wanrouter start 3. ztcfg -v 4. asterisk -vvvgc Also, what version of the wanroute driver software are you using? MATT--- -Original Message- From: Chris Mason (Lists) [mailto:[EMAIL PROTECTED] Sent: Saturday, April 30, 2005

RE: [Asterisk-Users] Asterisk Hardware Recommendation

2005-04-29 Thread mattf
and the distribute the load and/or intelligence on other Asterisk boxes to connect SIP agents and all dialing rules, etc? Thanks, Daniel On Apr 28, 2005, at 9:17 PM, mattf wrote: You can throw together a single P4 3GHz with 1GB RAM and 2 x 80GB SATA HD for about $600. One of those can easily handle

RE: [Asterisk-Users] Redirect two channels to each other?

2005-04-28 Thread mattf
I would suggest opening up a bug on the tracker, if it hasn't been done already, for all of these discussions to be logged to. From my glancing at the code, I think there would be a little more cleanup involved in it than just the ast_bridge_chan function. But either way being part of the Manager

RE: [Asterisk-Users] Asterisk Hardware Recommendation

2005-04-28 Thread mattf
I have never been able to do more than 50 concurrent recordings with Zap - SIP phone calls without the audio skipping and/or breaking up. Also, if you are using Digium TE4XXP and want to do a lot of recording I would recommend against a SCSI RAID card because of the interrupt conflicts that you

RE: [Asterisk-Users] Asterisk Hardware Recommendation

2005-04-28 Thread mattf
server separately several times a day :) - don't record to NFS mounted drive. Thanks, Daniel On Apr 28, 2005, at 6:42 PM, mattf wrote: I have never been able to do more than 50 concurrent recordings with Zap - SIP phone calls without the audio skipping and/or breaking up. Also, if you

RE: [Asterisk-Users] Redirect two channels to each other?

2005-04-27 Thread mattf
Maybe this would best be explained in a diagram: 1). person A --- music on hold and person B --- music on hold 2). *some manager API action* 3). person A --- person B This is what I think he's asking about, how do you take two parties on different conversations and put them

RE: [Asterisk-Users] Re: Redirect two channels to each other?

2005-04-27 Thread mattf
, April 27, 2005 12:44 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Re: Redirect two channels to each other? In article [EMAIL PROTECTED], mattf [EMAIL PROTECTED] wrote: Maybe this would best be explained in a diagram: 1). person A --- music on hold and person B

RE: [Asterisk-Users] tonezone in tunisia

2005-04-27 Thread mattf
Tunisia should be +1 from GMT http://www.freedomphones.net/phone_codes_GMT.txt MATT--- -Original Message- From: Samuel T. Cossette [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 27, 2005 1:07 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] tonezone in tunisia Hi,

RE: [Asterisk-Users] Monitor via Manager question

2005-04-20 Thread mattf
Doesn't work that way, you have to know the exact channel that you want to Monitor on SIP. What you can do is a Command Show Channels in the manager and parse through the output to find the first channel then do your Monitor command. MATT--- -Original Message- From: Dana Olson

RE: [Asterisk-Users] Motherboard failure with 2 Digium TE405P car ds

2005-04-20 Thread mattf
failure with 2 Digium TE405P car ds Seems odd, though I would suspect the boards. Have you tried higher end boards, like compaq proliant servers? Greg -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of mattf Sent: Monday, April 18, 2005 11:25 AM

RE: [Asterisk-Users] Vici Dialer

2005-04-19 Thread mattf
Title: Vici Dialer It's quite easy to do multiple campaigns on VICIDIAL(just create a new campaign, load leads, assign the leads to that campaign and have the agent log into the new campaign), you might want to post you question on the astGUIclient-users mailing list though:

[Asterisk-Users] Motherboard failure with 2 Digium TE405P cards

2005-04-18 Thread mattf
Hello, I have spend a long time trying to figure out exactly what is the problem with one of my Asterisk servers, it is the only one at any of our locations that has two Digium quad T1 cards in it with 7 T1s connected to it. Most of the rest of our Asterisk servers run identical hardware except

RE: [Asterisk-Users] Motherboard failure with 2 Digium TE405P car ds

2005-04-18 Thread mattf
) with the crossovers.. Unless they are all on the same power grid and protected I would blame them. my two cents... On 4/18/05, mattf [EMAIL PROTECTED] wrote: Hello, I have spend a long time trying to figure out exactly what is the problem with one of my Asterisk servers, it is the only one

RE: [Asterisk-Users] Motherboard failure with 2 Digium TE405P car ds

2005-04-18 Thread mattf
PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of mattf Sent: Monday, April 18, 2005 10:35 AM To: 'asterisk-users@lists.digium.com' Subject: [Asterisk-Users] Motherboard failure with 2 Digium TE405P cards Hello, I have spend a long time trying to figure out exactly what is the problem with one of my

RE: [Asterisk-Users] Sangoma A101 + Rhino channelbank

2005-04-11 Thread mattf
Keep on bugging the Sangoma guys, I know they are working on several RBS T1 issues right now(They called me Friday to go over a few things) They just need help from users like you and I to find the bugs in their drivers. Have you tried any other signalling types other than LOOP? MATT---

RE: [Asterisk-Users] Using manager interface to play aanouncments in aMeetMe

2005-04-09 Thread mattf
off from 127.0.0.1 So it appears that my variable ${confNo} is not being set, or at least honored. Any thoughts? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of mattf Sent: Thursday, April 07, 2005 6:40 PM To: 'Asterisk Users Mailing List - Non-Commercial

[Asterisk-Users] My Sangoma Experience - Review

2005-04-07 Thread mattf
My Sangoma Experience in Asterisk: 2005-04-07 Having pushed my Digium Asterisk systems to their capacity many times and figuring out the limits of the Digium hardware I decided it was time to test an Asterisk-compatible Sangoma Quad T1/E1 card(AFT-A104u) to see if they live

RE: [Asterisk-Users] open source Asterisk Application of the year ?

2005-04-07 Thread mattf
As an Asterisk-related Open-Source project developer I would very much like this idea :) We could have a competition that ends yearly during Astricon at which point the application is chosen. But who would judge which is best? I'm pretty sure that the front runners if this was done this year

RE: [Asterisk-Users] My Sangoma Experience - Review

2005-04-07 Thread mattf
Several of these RBS T1s have been here for many years and before we moved to Asterisk a few pieces of phone hardware we used were not PRI-compatible. There is also the fact that we still use Channel banks which are also RBS. We have started a long process of switching to PRIs as our RBS T1

RE: [Asterisk-Users] My Sangoma Experience - Review

2005-04-07 Thread mattf
Hello, This would be software since I still don't see the Digium echo-cancellers anywhere for sale and don't know how to get one. If Digium wants to send me one I would gladly test it. The overall machine load is also affected by the way interrupts are used and the fact that Sangoma uses

RE: [Asterisk-Users] Using manager interface to play aanouncments in a MeetMe

2005-04-07 Thread mattf
just create an extension that plays the message and hangs up and use the manager interface to drop it into the meetme room. Let me know if you would like an example and I'll whip one up. We do this kind of thing in astGUIclient to play DTMF tones automatically in meetme rooms. MATT---

RE: [Asterisk-Users] Using manager interface to play aanouncments in a MeetMe

2005-04-07 Thread mattf
A sample would be great. I'm hoping that the Official MeetMe2 will have provisions for this, but until then I'll have a fully functional scheduler. Dan -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of mattf Sent: Thursday, April 07, 2005 3:31 PM

RE: [Asterisk-Users] Petition for IAX firmware

2005-04-06 Thread mattf
We target Sipura because they are relatively a small company, the core developers at Sipura used to work for Cisco and worked on their ATA product before they started their own company. A small company is much more likely to try something new with little lead-time. Also access to decision-makers

RE: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread mattf
Hello, I need to correct myself on one of the points I made in my reply last night. As a very polite developer from Sangoma stated to me(with evidence I might add)they have in the past and continue to today contribute code to GPL Asterisk. It doesn't say so on their website but their developers

RE: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread mattf
Here's an idea, Digium buys Sangoma with the massive amounts of cash they are getting from venture capitalists and just integrate Sangoma designs into their boards. Not sure how Sangoma would feel about this idea though. MATT--- -Original Message- From: Matthew Boehm [mailto:[EMAIL

RE: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread mattf
. On Thu, 31 Mar 2005 11:00:48 -0500, mattf [EMAIL PROTECTED] wrote: Here's an idea, Digium buys Sangoma with the massive amounts of cash they are getting from venture capitalists and just integrate Sangoma designs into their boards. Not sure how Sangoma would feel about this idea though. MATT

RE: [Asterisk-Users] Asterisk Hardware Requirements for a 50-100 Seat Call Center

2005-03-24 Thread mattf
You're going to have to go a little more in depth into what you are doing in this call center. - Are you going to be doing inbound or outbound? (if so how much of each) - What kind of phones are you planning on using? - What is the maximum number of concurrent conversations you plan on having? -

RE: [Asterisk-Users] Asterisk/Zaptel on Mac G5 or Xserve

2005-03-22 Thread mattf
I've been trying to get a test G5 in our office from Terrasoft for the last few months. They are very interested and we have offered to give them a deposit for the machine while we test it for a week, but they don't seem to have a machine that they want to send us. Anyone else know of another

RE: [Asterisk-Users] OT: Mexico area codes

2005-03-19 Thread mattf
Hello, We created an areacode, country code, GMT offset, country code file for the astGUIclient project last year. I believe it has all Mexican area codes in it. If you find any errors we've love to hear about it. http://astguiclient.sourceforge.net/phone_codes_GMT.txt Hope this helps, MATT---

RE: [Asterisk-Users] Manager API - Redirect command

2005-03-18 Thread mattf
You should be able to get the full channel values by doing a "Action: Command Command: Show Channels" and picking your SIP extension out of the list it gives you of active channels. Then you can take that and the channel that you are currently connected to, also taken from the "Show

RE: [Asterisk-Users] Caller ID on EM Wink

2005-03-17 Thread mattf
With a RBS(Robbed-bit) T1(in other words, not a PRI) the CallerID(Called ANI) is sent in the digits and come across in Asterisk as part of the extension. It is not standard, you do need to ask for it to be enabled and you usually have to specify how you want it. A standard way of receiving ANI on

RE: [Asterisk-Users] Call Center software opensource or commercia l

2005-03-16 Thread mattf
Hello, We tried a Dual Processor AMD system last year and were greatly dissapointed. A single P4 system was much cheaper and actually outperformed the Dual AMD. Is anyone actually running an octal AMD system out there? In our experience having more processors doesn't really matter on the x86

RE: [Asterisk-Users] Call Center software opensource or commercia l

2005-03-15 Thread mattf
Hello, We use and develop the astGUIclient suite. It is Open-source(as in GPL) and offers Inbound and Outbound call center functions with reports, ACD, monitoring, recording and very basic IVR scripts. Complex IVR functions need to be custom programmed within Asterisk but that is not really that

[Asterisk-Users] New astGUIclient version released 1.1.0

2005-03-09 Thread mattf
Hello, We've released another update to our Asterisk GUI Client suite: 1.1.0 http://astguiclient.sf.net/ Screen shots: http://astguiclient.sourceforge.net/screenshots.html The client suite runs on both Windows and UNIX, includes the VICIDIAL auto-dialer and is free as in GPL. (the suite is not

RE: [Asterisk-Users] Asterisk Management API

2005-03-08 Thread mattf
The best way to figure out the manager protocols is through looking at the manager.c source code and trial and error. Some things just don't behave the way you think they should, some things are not fully documented and some actions do not work in certain cercumstances while others will. And

RE: [Asterisk-Users] Asterisk Manager API - multi Originate cal ls

2005-03-02 Thread mattf
Hello, You can do either, you can send multiple Originate actions in a long line without waiting for a response back(although the responses do usually come back very fast) or you can open multiple connections using each one to Originate a new call. We use the multiple connection method in the

RE: [Asterisk-Users] Asterisk Manager API - multi Originate cal ls

2005-03-02 Thread mattf
ActionID does not return in all events related to an Action sent, sometimes it will just send you a success message and nothing more. Just try Originating a call from a meetme room over an outside line. You will get about 150 lines of output and only one message will have the ActionID in it,

RE: [Asterisk-Users] Asterisk Manager API - multi Originate cal ls

2005-03-02 Thread mattf
as possible) if the calee phone number is ringing. Thanks, Tom --- mattf [EMAIL PROTECTED] wrote: ActionID does not return in all events related to an Action sent, sometimes it will just send you a success message and nothing more. Just try Originating a call from a meetme room over an outside line

RE: [Asterisk-Users] Asterisk URL and Callcenter Apps

2005-03-02 Thread mattf
We use astGUIclient suite, it has this functionality. Hard or soft phones SIP, IAX or Zap http://astguiclient.sf.net MATT--- -Original Message- From: Anton Krall [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 02, 2005 4:40 PM To: 'Asterisk Users Mailing List - Non-Commercial

RE: [Asterisk-Users] astguiclient gives me Object not found

2005-02-27 Thread mattf
Hello, The astGUiclient suite has it's own mailing list for questions like this: https://lists.sourceforge.net/lists/listinfo/astguiclient-users The easy fix is for you to set PHP globals to on and see if it works like that first, also you could try making that directory writable. MATT---

RE: [Asterisk-Users] listening to gsm files

2005-02-26 Thread mattf
The free utility WavePad for Win32 will play and edit GSM files as well: http://www.nch.com.au/wavepad/ To convert to/from GSM on Win32 you can use DBpowerAMP: http://www.dbpoweramp.com/dmc.htm And for Linux or Win32 you could use Sox of course: http://sox.sourceforge.net/ MATT---

RE: [Asterisk-Users] Wierd asterisk-perl compilation problem

2005-02-26 Thread mattf
Hello, A good rule of thumb for heavy perl users is to not use Fedora/RedHat. Or at least not use rpms or the preinstalled perl on the OS. RedHat has done a lot to screw up how perl works in the last several versions and there are a lot of angry perl developers that have just given up on the

RE: [Asterisk-Users] Asterisk-HEAD more stable than Asterisk-1.0. 5

2005-02-22 Thread mattf
We are running HEAD from last night and 1.0.5 and 1.0.3 and 1.0.2 and they all are running just fine in production environments each handling thousands of calls a day. I suppose reliability depends upon what you are using, but for our purposes they all are very stable. I could do without the

[Asterisk-Users] Zap call bridge drops randomly

2005-02-21 Thread mattf
Hello, We have a call redirection system setup inhouse to send calls from an incoming line on a T1 to an external dialed out number: Zap(call comes in) - Asterisk - Zap(call dials out) The call comes in on a Robbed-bit T1 (d4/ami EM Wink) and goes out on a PRI. We are using Asterisk release

RE: [Asterisk-Users] Zap call bridge drops randomly

2005-02-21 Thread mattf
Would enabling Busydetect really help if Asterisk thinks it detects an On-Hook? MATT--- -Original Message- From: Rich Adamson [mailto:[EMAIL PROTECTED] Sent: Monday, February 21, 2005 7:10 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Zap

[Asterisk-Users] PRI and echocancel

2005-02-17 Thread mattf
Hello, I have a crossover PRI(Asterisk server to PBX) and a regular telco PRI T1 line and currently have echocancel=yes and echocancelwhenbridged=yes on those spans in zapata.conf. I was discussing CPU load with another Asterisk user and he mentioned that PRIs don't need echo cancelation and that

RE: [Asterisk-Users] Monitoring Conferences

2005-02-16 Thread mattf
Use the manager API to send a call from the meetme room to an extension that does Monitor for a specified period of time. That is how we do it in the astGUIclient suite and it works great. ; extensions.conf entry: ; this is used for recording conference calls, the client app sends the filename ;

RE: [Asterisk-Users] Monitoring Conferences

2005-02-16 Thread mattf
stop the recording if it is set for a period of time? Eg if set the period as 30 minutes and the call finishes early will it cease recording or hold up the line for 30 mins -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of mattf Sent: Wednesday, February 16

RE: [Asterisk-Users] asterisk GUI's that supports zap fxs extensi ons

2005-02-10 Thread mattf
by GUI do you mean a configuration utility or a User Interface? MATT--- -Original Message- From: Jon Gabrielson [mailto:[EMAIL PROTECTED] Sent: Thursday, February 10, 2005 10:48 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [Asterisk-Users] asterisk GUI's that

RE: [Asterisk-Users] Callerid problems with 1.0.5

2005-02-04 Thread mattf
http://bugs.digium.com/bug_view_advanced_page.php?bug_id=0003490 apply the patch: app_dial_CID_nodelete.patch and the deleting of the original callerid will stop in v1.0.5. Also in CVS_HEAD preserving original callerid has been given a flag 'o' in the dial string. MATT--- -Original

RE: [Asterisk-Users] Callerid problems with 1.0.5

2005-02-04 Thread mattf
mattf wrote: Also in CVS_HEAD preserving original callerid has been given a flag 'o' in the dial string. I have to wonder why the default behavior was changed to this non-standard usage though; in what situations do we want the CLID/CNAM of the _recipient_ to be passed to them

RE: [Asterisk-Users] vicidial and mysql ........help

2005-02-04 Thread mattf
Hello, First, there is a mailing list for the astGUIclient suite: https://lists.sourceforge.net/lists/listinfo/astguiclient-users As for your problem, If you have everything set up correctly you should just be able to run the AST_VDhopper.pl script from your Asterisk server to fill your lead

RE: [Asterisk-Users] Callerid problems with 1.0.5

2005-02-04 Thread mattf
Hello, patching v1.0.5 on my system removed the problem for me. But yes it seems strange that this feature was inserted into a final release with very little documentation of the wide implications that are caused by the change. This was corrected in CVS with the addition of a diabling flag for

RE: [Asterisk-Users] Re: astGUIclient users should not upgrade to Asterisk 1.0.5

2005-02-02 Thread mattf
, February 02, 2005 11:07 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Re: astGUIclient users should not upgrade to Asterisk 1.0.5 Hello, I'm not a astGUIclient user, but I'm puzzled by the following statement: mattf [EMAIL PROTECTED] wrote

RE: [Asterisk-Users] Re: astGUIclient users should not upgrade to Asterisk 1.0.5

2005-02-02 Thread mattf
dial out). Or if you are using Asterisk 1.0.5 simply use the patch mentioned before to eliminate callerid altering completely. Thanks Mark! MATT--- -Original Message- From: mattf [mailto:[EMAIL PROTECTED] Sent: Wednesday, February 02, 2005 12:32 PM To: 'Nicolás Gudiño'; 'Asterisk Users

[Asterisk-Users] astGUIclient users should not upgrade to Asterisk 1.0.5

2005-02-01 Thread mattf
Hello, Just confirmed this on my end, because of the massive changes that have been made to callerID handling in asterisk 1.0.5 many of the features of the astGUIclient suite will not work on this new version. The latest stable version recommended is Asterisk 1.0.3. We will work on trying to find

RE: [Asterisk-Users] Single or Dual Processor? High volume MeetM e

2005-01-31 Thread mattf
I'm trying to get a souped-up test machine(G5 Xserve) from Terrasoft to do some testing in a few weeks. If/when I actually get it I'll certainly post the results here. In theory the G5 should mop the floor with the Intel for high-volume Asterisk Zaptel usage, and I have heard from several

RE: [Asterisk-Users] Re: Polycom phones

2005-01-27 Thread mattf
Hello, When I talked with the VP of VOIP phone sales at Polycom about a year ago, he was offering a dedicated engineer for the Asterisk community that would work through issues like people have here. BUT they would ONLY do this if a reseller came forward and committed to be the Polycom authorized

RE: [Asterisk-Users] Re: Polycom IP 600 - 1.3.1

2005-01-26 Thread mattf
The 1.4.1 firmware and the 2.6.1 bootrom are also now on http://www.freedomphones.net/polycom/files/ MATT--- -Original Message- From: mattf Sent: Wednesday, January 26, 2005 1:02 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] Re: Polycom

RE: [Asterisk-Users] Recording a meetme conference

2005-01-21 Thread mattf
We record meetme rooms by sending a manager Action to place a call from the meetme room to an extension that is defined to start recording for a predetermined amount of time, to end that recording we just send an Action to Hangup that channel. Been working great for over a year now with over

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