Re: [asterisk-users] Digium T1 Card Crashing Server (Dell 2950)
I contacted the T1 Card manufacturer (Digium), This problem seems similar to a known issue whose resolution is currently in progress. One of their driver engineers has some new code in Zaptel that may help in this case. I did implement it and hopeful that should resolve it. Digium has excellent customer service and quick response time. I usually don't get that from a company. On Thu, Apr 10, 2008 at 6:45 PM, Matt Florell [EMAIL PROTECTED] wrote: Hello, It might not be Digium's fault, I ran into similar problems with Dell 2950 servers and other PCIexpress cards. I even went so far as to have several components replaced by Dell on one of the affected servers to no avail. After many months of banging my head against a wall I stumbled across the following posts on the Trixbox forums: http://www.trixbox.org/forums/trixbox-forums/open-discussion/acpi-default-install-2-4-0 http://www.trixbox.org/forums/trixbox-forums/open-discussion/tb-2-4-crashing-asus-amd-and-new-dell-server-spec After talking to some computer engineers at a few companies I learned that It seems Dell does not have very good quality control on the power control chipsets that they use and so on some machines you have to disable acpi(or enable it) at the kernel level. If you do not set it correctly, when the power saving functions trigger there is a higher likelyhood that an error will occur leading to a kernel panic. This is most likely the same problem so take a look at the forum postings and try disabling/enabling acpi in your grub startup. Of course it could be something else entirely, but this problem does seem to be common with Dell 2950, and this did fix the problem for me on more than one Dell 2950. MATT--- On 4/10/08, broadband Voice [EMAIL PROTECTED] wrote: We're using PAE Kernel. On Thu, Apr 10, 2008 at 4:30 PM, Michael L. Young [EMAIL PROTECTED] wrote: BUG: soft lockup detected on CPU#1! [c044b2a4] softlockup_tick+0x96/0xa4 [c042e214] update_process_times+0x39/0x5c [c04196ff] smp_apic_timer_interrupt+0x5b/0x6c [c04059bf] apic_timer_interrupt+0x1f/0x24 . You don't happen to be running a XEN Kernel are you? I saw this problem while running CentOS 5.1 XEN kernel and if you search their bug tracking system you will see some reports about this bug. A search on google revealed some possible solutions. This was the first thought that came to my mind when I saw this. Regards, Michael L. Young (elguero) ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Digium T1 Card Crashing Server (Dell 2950)
I installed the Digium T1 card on Dell Poweredge 2950 and the system crashed several times, we got a Kernel Panic and first though it was the OS so I switched from Fedora 7 to Centos 5.1. Our server was alarming in our monitoring system, when our Infrastructure department investigated the issue they found that the server was locked up at the console. They had to do a hard reboot of the server to bring it back. The following information was pulled from the logs: BUG: soft lockup detected on CPU#1! [c044b2a4] softlockup_tick+0x96/0xa4 [c042e214] update_process_times+0x39/0x5c [c04196ff] smp_apic_timer_interrupt+0x5b/0x6c [c04059bf] apic_timer_interrupt+0x1f/0x24 . Apr 10 11:07:39 Newark1 php: /var/lib/asterisk/agi-bin/libs_a2billing/Class.A2Billing.php[259]: Error parsing /etc/asterisk//a2billing.conf on line 48 Apr 10 11:07:39 Newark1 php: /var/lib/asterisk/agi-bin/libs_a2billing/Class.A2Billing.php[588]: Undefined index: asterisk_version Apr 10 11:07:39 Newark1 php: /var/lib/asterisk/agi-bin/a2billing.php[150]: Undefined index: intro_prompt Apr 10 11:39:59 Newark1 syslogd 1.4.1: restart. Apr 10 11:39:59 Newark1 kernel: klogd 1.4.1, log source = /proc/kmsg started. I believe the issue may be related to a driver for Our Digium Interface. Here is the versions we are running Asterisk 1.4.19 libpri-1.4.3 zaptel-1.4.10 Digium's TE220 PCI Express card with echo cancellation. Thanks. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Digium T1 Card Crashing Server (Dell 2950)
Any time you have this kind of hard lockup with a Digium card you should run, not walk to the nearest phone and call them. broadband Voice wrote: I installed the Digium T1 card on Dell Poweredge 2950 and the system crashed several times, we got a Kernel Panic and first though it was the OS so I switched from Fedora 7 to Centos 5.1. Our server was alarming in our monitoring system, when our Infrastructure department investigated the issue they found that the server was locked up at the console. They had to do a hard reboot of the server to bring it back. -- Consulting for Asterisk, Polycom, Sangoma, Digium, Cisco, LAN, WAN, QoS, T-1, PRI, Frame Relay, Linux, and network design. Based near Birmingham, AL. Now accepting clients worldwide. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Digium T1 Card Crashing Server (Dell 2950)
BUG: soft lockup detected on CPU#1! [c044b2a4] softlockup_tick+0x96/0xa4 [c042e214] update_process_times+0x39/0x5c [c04196ff] smp_apic_timer_interrupt+0x5b/0x6c [c04059bf] apic_timer_interrupt+0x1f/0x24 . You don't happen to be running a XEN Kernel are you? I saw this problem while running CentOS 5.1 XEN kernel and if you search their bug tracking system you will see some reports about this bug. A search on google revealed some possible solutions. This was the first thought that came to my mind when I saw this. Regards, Michael L. Young (elguero) ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Digium T1 Card Crashing Server (Dell 2950)
We're using PAE Kernel. On Thu, Apr 10, 2008 at 4:30 PM, Michael L. Young [EMAIL PROTECTED] wrote: BUG: soft lockup detected on CPU#1! [c044b2a4] softlockup_tick+0x96/0xa4 [c042e214] update_process_times+0x39/0x5c [c04196ff] smp_apic_timer_interrupt+0x5b/0x6c [c04059bf] apic_timer_interrupt+0x1f/0x24 . You don't happen to be running a XEN Kernel are you? I saw this problem while running CentOS 5.1 XEN kernel and if you search their bug tracking system you will see some reports about this bug. A search on google revealed some possible solutions. This was the first thought that came to my mind when I saw this. Regards, Michael L. Young (elguero) ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Digium T1 Card Crashing Server (Dell 2950)
Hello, It might not be Digium's fault, I ran into similar problems with Dell 2950 servers and other PCIexpress cards. I even went so far as to have several components replaced by Dell on one of the affected servers to no avail. After many months of banging my head against a wall I stumbled across the following posts on the Trixbox forums: http://www.trixbox.org/forums/trixbox-forums/open-discussion/acpi-default-install-2-4-0 http://www.trixbox.org/forums/trixbox-forums/open-discussion/tb-2-4-crashing-asus-amd-and-new-dell-server-spec After talking to some computer engineers at a few companies I learned that It seems Dell does not have very good quality control on the power control chipsets that they use and so on some machines you have to disable acpi(or enable it) at the kernel level. If you do not set it correctly, when the power saving functions trigger there is a higher likelyhood that an error will occur leading to a kernel panic. This is most likely the same problem so take a look at the forum postings and try disabling/enabling acpi in your grub startup. Of course it could be something else entirely, but this problem does seem to be common with Dell 2950, and this did fix the problem for me on more than one Dell 2950. MATT--- On 4/10/08, broadband Voice [EMAIL PROTECTED] wrote: We're using PAE Kernel. On Thu, Apr 10, 2008 at 4:30 PM, Michael L. Young [EMAIL PROTECTED] wrote: BUG: soft lockup detected on CPU#1! [c044b2a4] softlockup_tick+0x96/0xa4 [c042e214] update_process_times+0x39/0x5c [c04196ff] smp_apic_timer_interrupt+0x5b/0x6c [c04059bf] apic_timer_interrupt+0x1f/0x24 . You don't happen to be running a XEN Kernel are you? I saw this problem while running CentOS 5.1 XEN kernel and if you search their bug tracking system you will see some reports about this bug. A search on google revealed some possible solutions. This was the first thought that came to my mind when I saw this. Regards, Michael L. Young (elguero) ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
