Hi,
I dont think that 2 Queue commands would help, also wrapup time is for an
putting delay in an agent who just answered the call and hungup. I think
for this purpose you may need to open up the source code for queue and put
some delay in the relevant code.
Regards,
Sammy.
On Mon, Dec 5, 2011
Maybe local channels will do the trick? They allow you to schedule delays
between subsequent devices ringing. Not sure whether they work as queue
members.. Marco.
Op 5 dec. 2011 16:35 schreef Sammy Govind govoi...@gmail.com het
volgende:
Hi,
I dont think that 2 Queue commands would help, also
Hello,
Does anyone have any idea of how I can program a 100ms delay in between the
ringing of 2 subsequent calls in a queue configured with a ringall strategy? In
other words, our queue ringing strategy rings all queue agents with the first
caller in line in the queue. We only permit 1 ringing