OK, If you are going to be recording all calls you will need to rethink
things a bit. Recording calls limits you to 50-60 consecutive conversations
per server before audio distortion starts to occur. You will probably want
to think about limiting yourself to 3 T1s per machine. There are many ways
Matt,
Are you doing any call recording / monitoring? What percentage?
Ilan
On 5/23/05, mattf [EMAIL PROTECTED] wrote:
For an inbound call center with 4 T1s and 30-50 agents on you would do just
fine with a single, one-processor machine. We have handled more than this on
a single P4 server
List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Inbound call center - reliability \
scalabil ity with queues
Matt,
Are you doing any call recording / monitoring? What percentage?
Ilan
On 5/23/05, mattf [EMAIL PROTECTED] wrote:
For an inbound call center with 4 T1s and 30-50
Well, that really changes things then. I'm not really sure what to tell you
because we've never done it that way. The ciscos are limited in how you can
have them send calls to different servers based upon specific parameters so
you will be limited there somewhat. Is there a specific reason you're
For an inbound call center with 4 T1s and 30-50 agents on you would do just
fine with a single, one-processor machine. We have handled more than this on
a single P4 server although we use astGUIclient instead of Asterisk queues,
but the load is very similar. I would recommend a Sangoma Quad T1
