Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-21 Thread Art Alexion
Just a shot in the dark, but when you open the PDFs in Adobe Reader, and check the properties, is there any pattern among PDF versions? -- Art Alexion On Jan 20, 2011, at 4:39 PM, Moller, Doreen doreen.mol...@merck.commailto:doreen.mol...@merck.com wrote: I am running BES 5.0 and we just

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-21 Thread Moller, Doreen
Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not Just a shot in the dark, but when you open the PDFs in Adobe Reader, and check the properties, is there any pattern among PDF versions? -- Art Alexion On Jan 20, 2011, at 4:39 PM, Moller

[Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-20 Thread Moller, Doreen
I am running BES 5.0 and we just discovered some users cannot open PDF files on their Blackberry. The model devices so far are 9650 and 8530, both running 4.2. Does anyone have any suggestions. thanks Doreen Moller Global Mobility Services 908-473-3627

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-20 Thread Peterson David
...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, January 20, 2011 4:38 PM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Some PDF's will open on Blackberry , Others Will not I am running BES 5.0 and we just discovered some users cannot open PDF files on their Blackberry

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-20 Thread wrbdecker
for BES Admin's to discuss issues,etc.'bes-admins@dataoutages.com Reply-To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Subject: Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not ___ Bes

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-20 Thread Peterson David
to discuss issues, etc. Subject: Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not It launched with 5 didn't I? The 9650? But still the point stands. Have you restarted the attachment service? Sent via BlackBerry by ATT -Original Message- From: Peterson David dpete

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-20 Thread Moller, Doreen
-admins-boun...@dataoutages.com] On Behalf Of Peterson David Sent: Thursday, January 20, 2011 4:50 PM To: 'A list for BES Admin's to discuss issues, etc.' Subject: Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not Are these PDFs in email attachments? I don't think my users would

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-20 Thread Linares, Mo A
...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, January 20, 2011 4:38 PM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Some PDF's will open on Blackberry , Others Will not I am running BES 5.0 and we just

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-20 Thread Moller, Doreen
-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Linares, Mo A Sent: Thursday, January 20, 2011 5:04 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not To check quickly if it is an issue

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-20 Thread Wesson, Michael
, 21 January 2011 9:50 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not It turns out its the server. When I moved my account to this server, now I cant open this attachment either. That's as far as I got so far

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Willnot

2011-01-20 Thread Wesson, Michael
for BES Admin's to discuss issues, etc. Cc: A list for BES Admin's todiscuss issues, etc. Subject: Re: [Bes-admins] Some PDF's will open on Blackberry , Others Willnot I did check earlier today and it was allowed. Thanks Sent from my iPhone On Jan 20, 2011, at 10:19 PM, Wesson, Michael wess

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Willnot

2011-01-20 Thread Moller, Doreen
...@gmail.com wrbdec...@gmail.commailto:wrbdec...@gmail.com Sent: Friday, 21 January 2011 11:47 AM To: Moller, Doreen; A list for BESAdmin's todiscuss issues, etc. Subject: Re: [Bes-admins] Some PDF's will open on Blackberry , Others Willnot Does it give any error at all? Or just doesn't allow it to open

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Willnot

2011-01-20 Thread Peterson David
Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Some PDF's will open on Blackberry , Others Willnot No just 1. Sent from my iPhone On Jan 20, 2011, at 10:26 PM, Wesson, Michael wess...@newsltd.com.aumailto:wess...@newsltd.com.au wrote: On all instances on all bes servers? Michael