Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Art Alexion
I was at a conference all day yesterday. I am going to try the suggestions and report back with the solution. On Tue, 2010-05-11 at 12:07 -0400, Eggan, Mark wrote: Any resolution to this? -- Art Alexion MIS

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Art Alexion
No On Mon, 2010-05-10 at 18:05 -0400, gu...@markt20.de wrote: Pin To Pin works, from and to the device? -- Art Alexion Resources for Human Development, Inc. 215-951-0300 x3075 4700 Wissahickon Ave. a...@rhd.org Philadelphia, PA 19144

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Guido Strucksberg
No means: Pending when sending PIN to and from this device? Am 12.05.2010 16:57, schrieb Art Alexion: No On Mon, 2010-05-10 at 18:05 -0400, gu...@markt20.de wrote: Pin To Pin works, from and to the device? ___ Bes-Admins mailing list

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Art Alexion
At this point, none of the suggestions worked. I notice the phone is only showing 1x. It seems to connect once a day around 5 PM. He is swapping out the phone at Verizon. On Wed, 2010-05-12 at 10:56 -0400, Art Alexion wrote: I was at a conference all day yesterday. I am going to try the

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Art Alexion
I haven't tried sending a pin FROM the device. When I send a pin TO the device, the other handheld gets no error, but the problem unit gets nothing. On Wed, 2010-05-12 at 11:01 -0400, Guido Strucksberg wrote: No means: Pending when sending PIN to and from this device? Am 12.05.2010

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Jonathan Barker
1x is voice service only I believe. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, May 12, 2010 8:19 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] No data

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Kalnitsky, Yury
: Re: [Bes-admins] No data connection on a phone 1x is voice service only I believe. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Wednesday, May 12, 2010 8:19 AM To: A list for BES Admin's to discuss

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Guido Strucksberg
-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jonathan Barker Sent: Wednesday, May 12, 2010 12:27 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] No data connection on a phone 1x is voice service only I believe. -Original

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Art Alexion
The latter. On Wed, 2010-05-12 at 16:29 -0400, Kalnitsky, Yury wrote: There is a difference between 1X and 1x. Which one is it? -- Art Alexion MIS ___ Bes-Admins mailing list

Re: [Bes-admins] No data connection on a phone

2010-05-12 Thread Art Alexion
Verizon CMDA On Wed, 2010-05-12 at 16:35 -0400, Guido Strucksberg wrote: Put the SIM into another bb. -- Art Alexion MIS ___ Bes-Admins mailing list Bes-Admins@dataoutages.com

Re: [Bes-admins] No data connection on a phone

2010-05-11 Thread Jeff Peters
Sent: Tuesday, May 11, 2010 12:08 PM To: A_List_for_BES_Admin's_to_discuss issues Subject: Re: [Bes-admins] No data connection on a phone Any resolution to this? Thanks! Mark Eggan x8142 P Please consider your environmental responsibility before printing this e-mail  -Original Message

Re: [Bes-admins] No data connection on a phone

2010-05-11 Thread wrbdecker
to discuss issues,etc.bes-admins@dataoutages.com Subject: Re: [Bes-admins] No data connection on a phone I was just following up to see if Art had come to a resolution. Thanks! Mark Eggan x8142  Please consider your environmental responsibility before printing this e-mail  -Original Message

Re: [Bes-admins] No data connection on a phone

2010-05-10 Thread Eggan, Mark
Delete the appropriate service book on the phone - then resend service books. I have to delete Desktop [CICAL], Desktop [SYNC] and Desktop [OTASL] at times on various devices. Options Advanced Options Service Books Thanks! Mark Eggan x8142  Please consider your environmental

Re: [Bes-admins] No data connection on a phone

2010-05-10 Thread Kalnitsky, Yury
...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Monday, May 10, 2010 5:24 PM To: A_List_for_BES_Admin's_to_discuss issues Subject: Re: [Bes-admins] No data connection on a phone Delete the appropriate service book on the phone - then resend service books. I have to delete Desktop [CICAL

Re: [Bes-admins] No data connection on a phone

2010-05-10 Thread Eggan, Mark
, May 10, 2010 2:30 PM To: A_List_for_BES_Admin's_to_discuss issues Subject: Re: [Bes-admins] No data connection on a phone If you can use the browser, then data part is OK, but I would suggest checking the device provisioning with RIM or your Telco. Sometimes, devices get re-provision

Re: [Bes-admins] No data connection on a phone

2010-05-10 Thread joe_a_vieira
Goto Options/Mobile Networks and confirm data is turned on. Sent on the TELUS Mobility network with BlackBerry -Original Message- From: Art Alexion a...@rhd.org Date: Mon, 10 May 2010 17:21:36 To: A_List_for_BES_Admin's_to_discuss issuesbes-admins@dataoutages.com Subject: [Bes-admins]

Re: [Bes-admins] No data connection on a phone

2010-05-10 Thread guido
Pin To Pin works, from and to the device? --Original Message-- From: Art Alexion Sender: bes-admins-boun...@dataoutages.com To: A_List_for_BES_Admin's_to_discuss issues ReplyTo: A list for BES Admin's to discuss issues,etc. Subject: [Bes-admins] No data connection on a phone Sent: 10