[Bes-admins] Blackberry Enterprise Messaging Client for Exchange/Lync 2010

2012-08-10 Thread Moller, Doreen
Does anyone know if all Blackberry devices support this application including 4.x? Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.comhttp://mobility.merck.com/ Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck

Re: [Bes-admins] Blackberry Enterprise Messaging Client for Exchange/Lync 2010

2012-08-10 Thread Moller, Doreen
...@dataoutages.commailto:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com]mailto:[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Friday, August 10, 2012 11:22 AM To: A list for BES Admin's to discuss issues,etc. (bes-admins

[Bes-admins] Question about Automatically Pushing Apps

2012-07-31 Thread Moller, Doreen
Does anyone know if there is a way to automatically push an Application to a device when a new account is created without having to remember to add the user to a group? Thanks Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.comhttp://mobility.merck.com/ Notice: This e-mail

Re: [Bes-admins] Question about Automatically Pushing Apps

2012-07-31 Thread Moller, Doreen
@dataoutages.com) Subject: Re: [Bes-admins] Question about Automatically Pushing Apps In your IT Policy From: bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com]mailto:[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller

Re: [Bes-admins] Question about Automatically Pushing Apps

2012-07-31 Thread Moller, Doreen
/mobility Blackberry (r) Certified Support Specialist Blackberry (r) Certified Server Support Specialist Phone:1- 407-476-3206 Mobile: 1-407-300-6124 From:Moller, Doreen doreen.mol...@merck.commailto:doreen.mol...@merck.com To:A list for BES Admin's to discuss issues,etc

[Bes-admins] Mobile Fusion

2012-04-05 Thread Moller, Doreen
Does anyone know if this product supports failover/HA in the initial release? thanks Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.comhttp://mobility.merck.com/ Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One Merck

Re: [Bes-admins] Mobile Fusion

2012-04-05 Thread Moller, Doreen
issues, etc. Subject: Re: [Bes-admins] Mobile Fusion In the initial release it does not support failover or HA. Sent on the TELUS Mobility network with BlackBerry -Original Message- From: Moller, Doreen doreen.mol...@merck.com Sender: bes-admins-boun...@dataoutages.com Date: Thu, 5 Apr

[Bes-admins] Blackberry Mobile Fusion and BDS- server question

2012-04-05 Thread Moller, Doreen
Do you think there would be any issue installing it on the same server as BES Collaboration service? Thanks very much Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.comhttp://mobility.merck.com/ Notice: This e-mail message, together with any attachments, contains

Re: [Bes-admins] Mobile Fusion

2012-04-04 Thread Moller, Doreen
Yes we are using that here. We have 2700 users on it already and so far are very happy with it. We are using it for IOS devices only right now. They also have great training online in something called Mobile Iron University. I am in the process of learning it myself as it was deployed by other

Re: [Bes-admins] Mobile Fusion

2012-04-04 Thread Moller, Doreen
I am evaluating the use of Touchdown and Androids shortly, that's one of my next projects. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Peterson David Sent: Wednesday, April 04, 2012 10:49 AM To: A list for BES

Re: [Bes-admins] Mobile Fusion

2012-04-04 Thread Moller, Doreen
Tell me what you hate about it? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of steveaschett...@yahoo.com Sent: Wednesday, April 04, 2012 10:59 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Mobile Fusion I hate

Re: [Bes-admins] Mobile Fusion

2012-04-04 Thread Moller, Doreen
I totally agree with all of these. We tested many Androids last year and didn't approve 99% of them as they all had their idiosyncracies that didn't fit without security and other requirements. I was kind of hoping having Touchdown would help mitigate some of that by providing a standard

Re: [Bes-admins] Mobile Fusion

2012-04-03 Thread Moller, Doreen
This is my understanding as well. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason Sent: Tuesday, April 03, 2012 9:48 AM To: 'hurlb...@gwu.edu'; bes-admins@dataoutages.com Subject: Re: [Bes-admins] Mobile Fusion OK, so: BB10 =

[Bes-admins] Blackberry Mobile Fusion

2012-03-29 Thread Moller, Doreen
Hi everyone, I was wondering if anyone got a chance to start testing this yet and your thoughts? I just downloaded it today and plan to start testing it in our lab shortly. thanks Doreen Moller Notice: This e-mail message, together with any attachments, contains information of Merck Co.,

Re: [Bes-admins] Blackberry Mobile Fusion

2012-03-29 Thread Moller, Doreen
in use out of 1500 users here and only 1 of those is someone not in the IT department. From: bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com]mailto:[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent

Re: [Bes-admins] Blackberry Mobile Fusion

2012-03-29 Thread Moller, Doreen
...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, March 29, 2012 10:16 AM To: A list for BES Admin's to discuss issues,etc. (bes-admins@dataoutages.commailto:bes-admins@dataoutages.com) Subject: [Bes-admins] Blackberry Mobile Fusion Hi everyone, I

Re: [Bes-admins] Blackberry Mobile Fusion

2012-03-29 Thread Moller, Doreen
-4F8F73B56F7B] On 3/29/12 2:13 PM, Moller, Doreen doreen.mol...@merck.commailto:doreen.mol...@merck.com wrote: or those that already have another MDM system in place, it's not going to help much. Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc

Re: [Bes-admins] Blackberry Mobile Fusion

2012-03-29 Thread Moller, Doreen
...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, March 29, 2012 12:45 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Blackberry Mobile Fusion We maintain our own servers and already have a contract with RIM. Many users have switched to iphones so I don't

[Bes-admins] Citrix receiver Client for BB

2012-03-29 Thread Moller, Doreen
Has anyone had any success with this on a smartphone? It doesn't accept my credentials even though I know they are right. Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.comhttp://mobility.merck.com/ Notice: This e-mail message, together with any attachments, contains

Re: [Bes-admins] Citrix receiver Client for BB

2012-03-29 Thread Moller, Doreen
. Subject: Re: [Bes-admins] Citrix receiver Client for BB It works for me on the iPhone. I can't for the life of me figure out why it will not work on the BB! It has been a while since I tried it on a BB so I will have my co-worker give it another shot. On Thu, Mar 29, 2012 at 2:28 PM, Moller, Doreen

Re: [Bes-admins] Citrix receiver Client for BB

2012-03-29 Thread Moller, Doreen
receiver Client for BB It works for me on the iPhone. I can't for the life of me figure out why it will not work on the BB! It has been a while since I tried it on a BB so I will have my co-worker give it another shot. On Thu, Mar 29, 2012 at 2:28 PM, Moller, Doreen doreen.mol

[Bes-admins] Playbook 2.0

2012-03-02 Thread Moller, Doreen
Has anyone tested this in their Exchange Activesync environment? How was your experience? Did it properly interpret Exchange Activesync policies with regard to security. I would love everyone's feedback. thanks Doreen Moller Notice: This e-mail message, together with any attachments,

Re: [Bes-admins] Playbook 2.0

2012-03-02 Thread Moller, Doreen
know which policy items you're interested in. Richard From: bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com]mailto:[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: 02 March 2012 15:01 To: A list

Re: [Bes-admins] Playbook 2.0

2012-03-02 Thread Moller, Doreen
...@dataoutages.com] On Behalf Of Moller, Doreen Sent: 02 March 2012 15:26 To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Playbook 2.0 Hi Richard, That would be great. I am mainly interested in remote wipe capability and whether it supports / requires a password before you can

[Bes-admins] Pushing Applications from BES

2012-02-28 Thread Moller, Doreen
Hi Everyone, Does anyone know if there is a way to push an application to a certain location on a BB? I recently pushed the BB Enterprise messaging client and the IM blue bubble showed up in the applications folder. Is there a way to have it show up on the main screen so users don't have to

Re: [Bes-admins] Pushing Applications from BES

2012-02-28 Thread Moller, Doreen
it. From: Moller, Doreen doreen.mol...@merck.com To: A list for BES Admin's to discuss issues,etc. (bes-admins@dataoutages.com) bes-admins@dataoutages.com Sent: Tuesday, February 28, 2012 7:32 AM Subject: [Bes-admins] Pushing Applications from BES Hi Everyone, Does anyone know

Re: [Bes-admins] Pushing Applications from BES

2012-02-28 Thread Moller, Doreen
don't know what all. If you find a way, I'd like to see how to do it. From: Moller, Doreen doreen.mol...@merck.com To: A list for BES Admin's to discuss issues,etc. (bes-admins@dataoutages.com) bes-admins@dataoutages.com Sent: Tuesday, February 28, 2012 7:32 AM

[Bes-admins] Blackberry Collaboration Service

2012-02-27 Thread Moller, Doreen
I was wondering how many of you have used this product in production and if you might be able to provide feedback. I have been testing it for several months in an Exchange 2007 environment initially with OCS 2007 R2 and now with Lync Server 2010. My experience has not been very good. Initially

Re: [Bes-admins] Blackberry Collaboration Service

2012-02-27 Thread Moller, Doreen
-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Monday, February 27, 2012 9:11 AM To: A list for BES Admin's to discuss issues,etc.(bes-admins@dataoutages.commailto:bes-admins@dataoutages.com) Subject: [Bes-admins] Blackberry Collaboration Service I was wondering how many of you have

Re: [Bes-admins] Content Protection

2012-02-25 Thread Moller, Doreen
to Java-based BlackBerry devices version 4.2.0 and higher. From: bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, February 23, 2012 11:45 AM To: A list for BES Admin's to discuss

[Bes-admins] Content Protection

2012-02-23 Thread Moller, Doreen
Can anyone tell me if you enable content protection on your BB devices via an IT policy in BES 5.03, does it also encrypt the data stored on a storage or SD card? Thanks very much! Doreen Moller Global Mobility Services Notice: This e-mail message, together with any attachments, contains

Re: [Bes-admins] screen capture bb

2012-02-20 Thread Moller, Doreen
Admin's to discuss issues, etc. Subject: Re: [Bes-admins] BES5 Logs Does it have to be an App? I use to use javaloader all the time when I wrote documentation with the only requirement being it plugged into USB. -- Jesse Tie-Ten-Quee ~ highos at highos dot com -Original Message- From: Moller

Re: [Bes-admins] BES5 Logs

2012-02-15 Thread Moller, Doreen
I have a Blackberry Torch 9810 and I need some software to capture the screens on the device. I tried downloading a few things and couldn't get anything to work. Can anyone make a good recommendation. thanks Notice: This e-mail message, together with any attachments, contains information of

Re: [Bes-admins] BES5 Logs

2012-02-15 Thread Moller, Doreen
or BBMCP From: Moller, Doreen doreen.mol...@merck.commailto:doreen.mol...@merck.com To: A list for BES Admin's to discuss issues,etc. bes-admins@dataoutages.commailto:bes-admins@dataoutages.com Sent: Wednesday, February 15, 2012 3:54 PM Subject: Re: [Bes-admins] BES5 Logs

Re: [Bes-admins] BES5 Logs

2012-02-15 Thread Moller, Doreen
to be an App? I use to use javaloader all the time when I wrote documentation with the only requirement being it plugged into USB. -- Jesse Tie-Ten-Quee ~ highos at highos dot com -Original Message- From: Moller, Doreen doreen.mol...@merck.com Sender: bes-admins-boun...@dataoutages.com Date

[Bes-admins] Question re: IT Policy and BB OS

2011-11-14 Thread Moller, Doreen
Everyone, Is there a way to have an IT policy automatically linked to a device based on the version of the OS on the device? Thanks Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.comhttp://mobility.merck.com/ Notice: This e-mail message, together with any

[Bes-admins] Questions regarding and Exchange 2007 SP3

2011-11-10 Thread Moller, Doreen
Hi Everyone, Do I still need to concern myself with the version of CDO.DLL and MAPI32.DLL when using Exchange 2007? I am told by the messaging team this version of Exchange doesn't use those dll's any longer. I am wondering which version I should have on the BES? I am running 5.03 MR4. Thanks

[Bes-admins] Shared SQL Environment

2011-10-27 Thread Moller, Doreen
Hi Everyone, Has anyone run into any issues or know of any potential concerns with hosting the BES SQL database in a shared SQL Server 2008/SP1 environment. We have about 700 users per BES and our DB team is proposing we go from dedicated to shared. Please let me know if there is anything to

Re: [Bes-admins] Shared SQL Environment

2011-10-27 Thread Moller, Doreen
: [Bes-admins] Shared SQL Environment Hi Doreen, We are running BES 5.0 with approx 4000 users on SQL 2005 cluster with no issues. Regards, Sent on the TELUS Mobility network with BlackBerry -Original Message- From: Moller, Doreen doreen.mol...@merck.com Sender: bes-admins-boun

Re: [Bes-admins] Shared SQL Environment

2011-10-27 Thread Moller, Doreen
which KB would that be? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of m...@hotmail.com Sent: Thursday, October 27, 2011 7:16 PM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Shared SQL Environment

[Bes-admins] Blackberry Collaboration Service

2011-10-21 Thread Moller, Doreen
Hi Everyone, Do you know if when your environment switches from Microsoft OCS R2 to Microsoft Lync Server, if anything needs to change on the Collaboration Server itself, or do you just point it to a new pool name. Also can you have multiple instances of BES Collaboration services on one box

Re: [Bes-admins] BES 5 SP2 MR3 - January 11 PDF fix not included

2011-01-28 Thread Moller, Doreen
Does anyone know if its included in SP1 / MR3. I am installing that on all my servers next weekend. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Peterson David Sent: Friday, January 28, 2011 4:15 PM To: A

[Bes-admins] BES 5.0 SP3

2011-01-25 Thread Moller, Doreen
Does anyone know when this will be available? We are waiting for this to rollout OCS. thanks Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.comhttp://mobility.merck.com/ Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc.

Re: [Bes-admins] BES 5.0 SP3

2011-01-25 Thread Moller, Doreen
, January 25, 2011 3:34 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] BES 5.0 SP3 Just out of curiosity... OCS or its replacement, Lync? From: Moller, Doreen doreen.mol...@merck.com To: A list for BES Admin's to discuss issues, etc

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-21 Thread Moller, Doreen
Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not Just a shot in the dark, but when you open the PDFs in Adobe Reader, and check the properties, is there any pattern among PDF versions? -- Art Alexion On Jan 20, 2011, at 4:39 PM, Moller

[Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-20 Thread Moller, Doreen
I am running BES 5.0 and we just discovered some users cannot open PDF files on their Blackberry. The model devices so far are 9650 and 8530, both running 4.2. Does anyone have any suggestions. thanks Doreen Moller Global Mobility Services 908-473-3627

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-20 Thread Moller, Doreen
let me keep them on 4.2, they love their HTML email too much. I'm assuming the 9650 is a typo, that starts at OS6. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, January 20, 2011 4:38

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Will not

2011-01-20 Thread Moller, Doreen
...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, January 20, 2011 4:38 PM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Some PDF's will open on Blackberry , Others Will not I am running BES 5.0 and we just discovered some users cannot open PDF files

Re: [Bes-admins] Some PDF's will open on Blackberry , Others Willnot

2011-01-20 Thread Moller, Doreen
...@dataoutages.commailto:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Friday, 21 January 2011 2:18 PM To: A list for BES Admin's to discuss issues, etc. Cc: A list for BES Admin's todiscuss issues, etc. Subject: Re: [Bes-admins] Some PDF's

[Bes-admins] Gray Screen of Death

2011-01-18 Thread Moller, Doreen
Hi, Has anyone had their users experience this? I had a few reports recently. I think it's a hardware issue and the device should be returned. But a colleague of mine found this article, thoughts? http://www.brighthub.com/mobile/blackberry-platform/articles/65934.aspx Thanks Doreen Moller

Re: [Bes-admins] Gray Screen of Death

2011-01-18 Thread Moller, Doreen
: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Tuesday, January 18, 2011 12:19 PM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Gray Screen of Death Hi, Has anyone had their users experience this? I had

[Bes-admins] Blackberry as Modem via Blue Tooth

2010-12-16 Thread Moller, Doreen
Has anyone tried this? I received this request from a user today: Thanks! Is it possible to use my Blackberry as modem (through bluetooth)? Sometimes its hard to get a WiFi connection and then a Bluetooth connection would be handy. Both (Laptop and BB) have Bluetooth of course Doreen Moller

Re: [Bes-admins] Blackberry as Modem via Blue Tooth

2010-12-16 Thread Moller, Doreen
. From: bes-admins-boun...@dataoutages.commailto:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, December 16, 2010 7:12 AM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Blackberry as Modem via Blue

Re: [Bes-admins] Blackberry as Modem via Blue Tooth

2010-12-16 Thread Moller, Doreen
get much better results tethering using a USB cable than you will via Bluetooth... Plus you charge the BB instead of draining it this way From: Moller, Doreen doreen.mol...@merck.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com

[Bes-admins] Blackberry Device Emulators

2010-12-10 Thread Moller, Doreen
I need some opinions on this: We have an offshore support person who is assisting my group in supporting the Blackberry devices. He does not yet have a Blackberry. We are trying to determine if the Blackberry emulator would be sufficient for him vs. him having a real device. I prefer the real

Re: [Bes-admins] Blackberry Device Emulators

2010-12-10 Thread Moller, Doreen
, December 10, 2010 11:07 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Blackberry Device Emulators Sounds like a lot of work over $44 / month. I'd just give him a BB and be onto the next project From: Moller, Doreen

Re: [Bes-admins] Blackberry Device Emulators

2010-12-10 Thread Moller, Doreen
Emulators Sounds like a lot of work over $44 / month. I'd just give him a BB and be onto the next project From: Moller, Doreen doreen.mol...@merck.com To: A list for BES Admin's to discuss issues,etc. bes-admins@dataoutages.com Sent: Fri, December 10, 2010 11:00

Re: [Bes-admins] Blackberry Device Emulators

2010-12-10 Thread Moller, Doreen
-- On Fri, Dec 10, 2010 at 4:08 PM, Moller, Doreen doreen.mol...@merck.commailto:doreen.mol...@merck.com wrote: yeah I agree. thanks :) Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.comhttp://mobility.merck.com

Re: [Bes-admins] Blackberry Device Emulators

2010-12-10 Thread Moller, Doreen
. Robb From: Moller, Doreen doreen.mol...@merck.com To: steveaschett...@yahoo.com steveaschett...@yahoo.com, A list for BESAdmin's to discuss issues,etc. bes-admins@dataoutages.com Date: 12/10/2010 11:08 Subject:Re: [Bes-admins] Blackberry Device Emulators Sent

Re: [Bes-admins] Blackberry Device Emulators

2010-12-10 Thread Moller, Doreen
with BlackBerry -Original Message- From: Moller, Doreen doreen.mol...@merck.com Sender: bes-admins-boun...@dataoutages.com Date: Fri, 10 Dec 2010 11:00:08 To: A list for BES Admin's to discuss issues,etc.bes-admins@dataoutages.com Reply-To: A list for BES Admin's to discuss issues

Re: [Bes-admins] Blackberry Device Emulators

2010-12-10 Thread Moller, Doreen
, December 10, 2010 11:29 AM To: 'A list for BES Admin's to discuss issues, etc.' Subject: Re: [Bes-admins] Blackberry Device Emulators Yes. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Friday

[Bes-admins] Bes 5.0 and SQL 2005 sp2

2010-11-17 Thread Moller, Doreen
Hi everyone I know Rim recommends sp3 but does anyone know if sp2 will work. In a remote location this is what they have and we are up against a tight deadline. Thanks! Sent from my iPhone Notice: This e-mail message, together with any attachments, contains information of Merck Co., Inc. (One

Re: [Bes-admins] Bes 5.0 and SQL 2005 sp2

2010-11-17 Thread Moller, Doreen
://us.blackberry.com/support/software/server_compatibility.jsp#tab_tab_compatibility) -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, November 17, 2010 7:47 AM To: etc. A list for BES

[Bes-admins] Need Feedback on Migration from 4.1.6 to 5.01 and Content Protection

2010-11-12 Thread Moller, Doreen
Hi Everyone, I am preparing for a migration where I will be migrating about 800 users from BES 4.1.6 to BES 5.01. I will be using the Blackberry Transporter Tool to perform the migration. My 4.1.6 policy does not have Content Protection turned on, however my BES 5.01 will. Can anyone give me

[Bes-admins] IT Policies Comparison Tool

2010-11-12 Thread Moller, Doreen
Does anyone know if there is a tool available to allow you to compare 2 IT policies on 5.0.X to see the differences? Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com http://mobility.merck.com/ Notice: This e-mail message, together with any attachments, contains

Re: [Bes-admins] Playbook

2010-11-10 Thread Moller, Doreen
account as far as I know. t. From: Moller, Doreen [mailto:doreen.mol...@merck.com] Sent: Wednesday, November 10, 2010 12:34 PM To: A list for BES Admin's to discuss issues,etc. bes-admins@dataoutages.com Subject: [Bes-admins] Playbook Does anyone know how RIM plans to support users on a BES

Re: [Bes-admins] Playbook

2010-11-10 Thread Moller, Doreen
: Wednesday, November 10, 2010 3:54 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Playbook Afaik, there is no such model. Playbook tethers via Bluetooth your BB. -Original Message- From: Moller, Doreen doreen.mol...@merck.com Sender: bes-admins-boun...@dataoutages.com

Re: [Bes-admins] Playbook

2010-11-10 Thread Moller, Doreen
To: A list for BES Admin's to discuss issues,etc.; sems...@gmail.com Subject: Re: [Bes-admins] Playbook Bluetooth for BES/BB console and wifi for internet Sent via BlackBerry by ATT -Original Message- From: Moller, Doreen doreen.mol...@merck.com Sender: bes-admins-boun...@dataoutages.com

[Bes-admins] Patch for IE 6 for BAS

2010-10-22 Thread Moller, Doreen
Everyone, I was told that there is a patch that can be applied to Internet Explorer 6 so that it is compatible with the BES 5.02 and above. Is anyone familiar with the name of this patch and how to find it? My understanding is IE6 natively in incompatible. Thanks very much Doreen Moller Global

Re: [Bes-admins] Patch for IE 6 for BAS

2010-10-22 Thread Moller, Doreen
or unresponsive. Perhaps use Firefox portable or something like that. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Friday, October 22, 2010 1:49 PM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Patch

[Bes-admins] Help: User keeps Having redirection turned off on his device

2010-10-21 Thread Moller, Doreen
I have a user where, redirection continues to get turned off every few days. Last 2 times it get a mailstore error when I tried to enable it. One time I turned on sent items only first, then was able to change to inbox and sent items. His account has already been recreated at lease once. Does

Re: [Bes-admins] Help: User keeps Having redirection turned off on his device

2010-10-21 Thread Moller, Doreen
keeps Having redirection turned off on his device I had this problem with Storm devices on BES 4.1, but it was fixed with a software patch. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, October 21, 2010 4:51

Re: [Bes-admins] Help: User keeps Having redirection turned offonhis device

2010-10-21 Thread Moller, Doreen
is this? -Original Message- From: Moller, Doreen doreen.mol...@merck.com Sender: bes-admins-boun...@dataoutages.com Date: Thu, 21 Oct 2010 19:56:09 To: A list for BES Admin's to discuss issues,etc.bes-admins@dataoutages.com Reply-To: A list for BES Admin's to discuss issues, etc. bes

Re: [Bes-admins] Help: User keeps Having redirection turnedoffonhis device

2010-10-21 Thread Moller, Doreen
] On Behalf Of dyzsil...@gmail.com Sent: Thursday, October 21, 2010 9:05 PM To: 'bes-admins@dataoutages.com' Subject: Re: [Bes-admins] Help: User keeps Having redirection turnedoffonhis device 9800 is torch -Original Message- From: Moller, Doreen doreen.mol...@merck.com Date: Thu, 21 Oct 2010 20

[Bes-admins] IIS Components and BES

2010-10-20 Thread Moller, Doreen
Can anyone tell me if the full IIS components are required when installed a Blackberry Enterprise Server in an Exchange 2003 environment, or is it just certain components. We are looking to use a scripted install. Thanks Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com

Re: [Bes-admins] IIS Components and BES

2010-10-20 Thread Moller, Doreen
Components and BES They are not; just certain ones. The installation manual tells you what needs to be in place. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, October 20, 2010 2:36 PM To: A list for BES

Re: [Bes-admins] Torch and Blank Body in emails

2010-10-17 Thread Moller, Doreen
Is there a solution? Thanks! Sent from my iPhone On Oct 17, 2010, at 9:32 AM, Bob Fronk b...@btrfronk.com wrote: I have seen this on several Torches. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Friday

Re: [Bes-admins] Torch and Blank Body in emails

2010-10-17 Thread Moller, Doreen
It is 6.0 bundle 695. Sent from my iPhone On Oct 17, 2010, at 12:58 PM, Guido Strucksberg gu...@markt20.de wrote: is the newset OS installed? Am 17.10.2010 18:50, schrieb Moller, Doreen: Is there a solution? Thanks! Sent from my iPhone On Oct 17, 2010, at 9:32 AM, Bob Fronk b

Re: [Bes-admins] Torch and Blank Body in emails

2010-10-17 Thread Moller, Doreen
...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Sunday, October 17, 2010 12:50 PM To: A list for BES Admin's to discuss issues, etc. Cc: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Torch and Blank Body in emails

[Bes-admins] A few BES 5.01 Questions

2010-10-13 Thread Moller, Doreen
Hi Everyone, I just installed two new HA BES 5.01 servers in an Exchange 2003 environment. When I tried to import IT policies from another domain I got an error that the request could not be completed. Should I be able to do this? Also, I installed the BES Monitoring service and when I launch it

[Bes-admins] Web Desktop Manager

2010-10-07 Thread Moller, Doreen
We are looking to deploy Web Desktop Manager to your users worldwide. We want to limit what they can do, for example we do not want them to be able to control folder redirection. Are the options available to the users customizable? Thanks very much Doreen Moller Global Mobility Services

[Bes-admins] Error on users Blackberry

2010-10-07 Thread Moller, Doreen
Hi Everyone, Does anyone happen to know what would cause the following issue: When logging into a locked Blackberry: Uncaught exception: Attempt to delete a field that doesn't belong to the manager. Theyalways have to press OK to be able to continue. thanks Doreen Moller Global Mobility

Re: [Bes-admins] Error on users Blackberry

2010-10-07 Thread Moller, Doreen
Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Error on users Blackberry Sounds like Java issue on device itself. Sent from my BlackBerry(r) smartphone from Vodafone -Original Message- From: Moller, Doreen doreen.mol...@merck.com Sender: bes-admins-boun...@dataoutages.com Date: Thu

[Bes-admins] Text-Based Blackberries

2010-10-06 Thread Moller, Doreen
Does anyone know if there are any Blackberries in the 8000 series that do not support graphics. I received an odd request today and need to identify all mdoels that don't support graphics I thought that stopped after the 7000 series. Can anyone please confirm. thanks Doreen Moller Global

[Bes-admins] (no subject)

2010-10-01 Thread Moller, Doreen
Does anyone know why a user would get this message, Password was changed by administrator when nobody at our help desk would have tried to change it. Its been happening to a few users. Thanks Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com http://mobility.merck.com/

Re: [Bes-admins] (no subject)

2010-10-01 Thread Moller, Doreen
...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Friday, October 01, 2010 8:37 AM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] (no subject) Does anyone know why a user would get this message, Password was changed

[Bes-admins] Unable to change folder redirection settings in BES 5.01 Exchange

2010-10-01 Thread Moller, Doreen
Hi everyone, I have one user who is not receiving email on his BB. When I checked folder redirection for inbox it was set to select folders, and inbox wasn't selected. I tried to change it and got the following error: A mailstore error was encountered while attempting to save the users

[Bes-admins] Question About Java Error

2010-09-27 Thread Moller, Doreen
Hi Everyone, I have a user that recently was given a nee IT policy where they now have to lock their device and the device also has content protection enabled. Now the user is complaining of the following error: Uncaught exception: Attempt to delete a field that doesn't belong to the manager.

[Bes-admins] Question regarding pushing an icon/url to Blackberry

2010-09-27 Thread Moller, Doreen
Hi Everyone, I received the following request today from one of my users and am wondering if this is possible via Software configurations and application control policies: We are running BES 5.0 in an Exchange 2003/2007 environment. Thanks We would like the option to create an icon that could

Re: [Bes-admins] Question About Java Error

2010-09-27 Thread Moller, Doreen
David Sent: Monday, September 27, 2010 10:59 AM To: bes-admins@dataoutages.com Subject: Re: [Bes-admins] Question About Java Error What model and OS is it? From: Moller, Doreen [mailto:doreen.mol...@merck.com] Sent: Monday, September 27, 2010 10:39 AM To: A list for BES Admin's to discuss

Re: [Bes-admins] Question regarding pushing an icon/url toBlackberry

2010-09-27 Thread Moller, Doreen
So this can't be done natively? Could we use mds to push this application down? Thanks very much Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of

Re: [Bes-admins] Question regarding pushing an icon/url toBlackberry

2010-09-27 Thread Moller, Doreen
create a custom launcher, or you can create one in java. The java one can be pushed with mds Sent via BlackBerry by ATT -Original Message- From: Moller, Doreen doreen.mol...@merck.com Sender: bes-admins-boun...@dataoutages.com Date: Mon, 27 Sep 2010 11:36:43 To: A list for BES Admin's

Re: [Bes-admins] Question regarding pushing an icon/url toBlackberry

2010-09-27 Thread Moller, Doreen
via BlackBerry by ATT -Original Message- From: Moller, Doreen doreen.mol...@merck.com Sender: bes-admins-boun...@dataoutages.com Date: Mon, 27 Sep 2010 11:36:43 To: A list for BES Admin's to discuss issues,etc.bes-admins@dataoutages.com Reply-To: A list for BES Admin's to discuss issues

[Bes-admins] Android Forum

2010-09-24 Thread Moller, Doreen
Can someone refresh my memory on the name of the forum for Androids. I remember one was created by the group? I have a user with an HTC Incredible that caused triplicate calendar entries and am hoping to get support on this, Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com

Re: [Bes-admins] Android Forum

2010-09-24 Thread Moller, Doreen
BlackBerry by ATT -Original Message- From: Moller, Doreen doreen.mol...@merck.com Sender: bes-admins-boun...@dataoutages.com Date: Fri, 24 Sep 2010 10:48:53 To: A list for BES Admin's to discuss issues,etc.bes-admins@dataoutages.com Reply-To: A list for BES Admin's to discuss issues, etc

Re: [Bes-admins] Building New BES 5.01 High Availability Server pair

2010-09-23 Thread Moller, Doreen
300 users, and the database is 500 meg. Even with 1100 users, your SQL database likely will be one of the smaller ones your SQL team deals with. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent

Re: [Bes-admins] Building New BES 5.01 High Availability Server pair

2010-09-23 Thread Moller, Doreen
with. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, September 22, 2010 5:10 PM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Building New BES 5.01 High Availability

Re: [Bes-admins] Building New BES 5.01 High Availability Server pair

2010-09-23 Thread Moller, Doreen
...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, September 23, 2010 9:27 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Building New BES 5.01 High Availability Server pair I thought of that but as it is running on 4.1.6 I wasn't sure if that was still

Re: [Bes-admins] Storing Files on Memory Card

2010-09-17 Thread Moller, Doreen
...@dataoutages.com] On Behalf Of Peter Foglesong Sent: Friday, September 17, 2010 11:59 AM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Storing Files on Memory Card Sure. I do it all the time. On 9/17/10, Moller, Doreen doreen.mol...@merck.com wrote: This can be done without

Re: [Bes-admins] Storing Files on Memory Card

2010-09-17 Thread Moller, Doreen
issues, etc. Subject: Re: [Bes-admins] Storing Files on Memory Card Sure. I do it all the time. On 9/17/10, Moller, Doreen doreen.mol...@merck.com wrote: This can be done without Desktop manager? Doreen Moller Global Mobility Services 908-473-3627 mobility.merck.com http

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