Setting up a knowledgebase

2001-09-25 Thread kbutterly
Good morning, all. I have just been assigned a project to set up a company wide knowledge base and I am soliciting ideas, references, warnings, and resources. We will be using SQL Server for the database. There will be a user portion of the site and an admin portion. From the user portion we

RE: Setting up a knowledgebase

2001-09-25 Thread Kwang Suh
Yes, IMHO, it is a good idea to assign keywords. This is essential meta-data that you're referring to. A good example of why to have this is so that you can have synonyms for searching. For instance, you can use keywords like automobile, four-wheeled vehicle, passenger mover to describe an