On Thu, Feb 21, 2013 at 8:01 PM, Andreas Orphanides akorp...@ncsu.eduwrote:
The right implementation is important for adoption, of course, but for a
backup system to be helpful it needs to encourage compliance -- including
things like having the backup folks available for monitoring,
Kyle, I think you've got some good points. But I'd hesitate to suggest that
the core problem with compliance stems from learned helplessness, laziness,
etc. Certainly that could be an aspect of it for some individuals, but i
think the systemic core of the problem is a little broader, at least in
On Fri, Feb 22, 2013 at 6:50 AM, Andreas Orphanides akorp...@ncsu.eduwrote:
Staff numbers remain static, but responsibilities (and gate
counts) keep increasing. As things get busier, we focus on our core
responsibilities and some of the added stuff can fall to the wayside. If
the overhead of
The intercom is a little different because, presumably, that's
building-wide. The doorbell's chime could be located in a staff area.
Although, I do think she said she's hearing-impaired, which would imply the
need for a multimodal alert.
-Ross.
On Friday, February 22, 2013, Kyle Banerjee wrote:
Hello -
I'm a newbie to this listserv. I'm not a librarian, nor am I a coder. I
primarily do systems related work with our library management system, run SQL
reports as needed and project management. I also work for Access Services and
even though I'm considered IT, I'm not in the library
Hey Cindy,
Welcome! Glad to see your question here, we like new people.
Here at NC State we've set up a (mostly semi-working) system for requesting
backup using LibraryH3lp webchat. Basically we have a staff webpage that
has a chat box in it. If you type something in the box, say Backup! or
Orphanides
Sent: Thursday, February 21, 2013 11:09 AM
To: CODE4LIB@LISTSERV.ND.EDU
Subject: Re: [CODE4LIB] A newbie seeking input/suggestions
Hey Cindy,
Welcome! Glad to see your question here, we like new people.
Here at NC State we've set up a (mostly semi-working) system for requesting
backup using
[mailto:CODE4LIB@LISTSERV.ND.EDU] On Behalf Of
Andreas Orphanides
Sent: Thursday, February 21, 2013 11:09 AM
To: CODE4LIB@LISTSERV.ND.EDU
Subject: Re: [CODE4LIB] A newbie seeking input/suggestions
Hey Cindy,
Welcome! Glad to see your question here, we like new people.
Here at NC State we've
On Feb 21, 2013, at 11:20 AM, Paul Butler (pbutler3) wrote:
For something like this I would go the hardware route. A walkie-talkie on a
charging stand at each service point. The walkie-talkies would always be on
and tuned to the same channel. That way the staff person is not tied to the
There was an article on this topic in issue 2 of the code4lib journal - I
tried to get it done here but got shot down by systems, but it seems simple
and might be what you need: http://journal.code4lib.org/articles/45
--
Ellen Knowlton Wilson
Instructional Services Librarian
Room 250, University
@LISTSERV.ND.EDU] On Behalf Of Karen
Coyle
Sent: Thursday, February 21, 2013 11:33 AM
To: CODE4LIB@LISTSERV.ND.EDU
Subject: Re: [CODE4LIB] A newbie seeking input/suggestions
Cindy,
Welcome!
I think your situation in your library is a very common one, most likely more
common than being a coder
On 2/21/13 9:00 AM, Joe Hourcle wrote:
We had a policy of trying our best *not* to go into the computer labs,
because if you did, you'd get 6+ people who suddenly had questions
they wanted to ask ... but couldn't have been bothered to actually go
to the office to ask. When I first started,
Robin
-Original Message-
From: Code for Libraries [mailto:CODE4LIB@LISTSERV.ND.EDU] On Behalf Of
Greenspun, Cindy
Sent: Thursday, February 21, 2013 11:19 AM
To: CODE4LIB@LISTSERV.ND.EDU
Subject: Re: [CODE4LIB] A newbie seeking input/suggestions
Thank you!! This looks promising! I'll
This seems like a good application for text messaging -- as long as
all librarians have smartphones, which they surely would at Yale :-)
Cheers,
Cab Vinton
Sanbornton Public Library
On Feb 21, 2013, at 2:28 PM, Cab Vinton wrote:
This seems like a good application for text messaging -- as long as
all librarians have smartphones, which they surely would at Yale :-)
The problem is that you'd have to have it dynamically generate the list of who
to text based on who's
On Thu, Feb 21, 2013 at 11:47 AM, Joe Hourcle onei...@grace.nascom.nasa.gov
wrote:
The problem is that you'd have to have it dynamically generate the list of
who to text based on who's currently on duty.
If an app/service is generating the messages, it can take a parameter that
allows people
OK, this is embarrassing but our solution was buying a pair of walkie talkies.
On the back end, we have a schedule of who is the backup person and they
carry the other walkie talkie around with them and don't leave the building
during their backup hour. But they can be in their office, in the
I wrote a little app in PHP to address this exact problem. I wrote it to
work the the LibraryH3lp webchat service, but the code could probably be
adapted to another context. You can download the source code and
instructions here: http://shirley.alptown.com/SOS_Button.zip
Best wishes,
Shirley
It strikes me from a couple of people's comments -- and from some of my own
experiences -- that there's more going on here than just implementation.
The right implementation is important for adoption, of course, but for a
backup system to be helpful it needs to encourage compliance -- including
I think the last idea with a doorbell is on the right track. Forget tiny
notifications on individuals' computers and instead put up a screen in a
central spot which you can use as an informal notice board and buzzer,
connected perhaps to a webcam or security image so people can see the
traffic and
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