-Caveat Lector-

>From Int'l Herald Tribune

Paris, Monday, December 28, 1998


As Europe Aligns Its Currencies, Disunity Persists in Pricing

COUNTDOWN TO THE EURO


------------------------------------------------------------------------
By Edmund L. Andrews New York Times Service
------------------------------------------------------------------------
KRONBERG, Germany - Klaus Gossens built his career by thinking more like a
European than a German. As head of European trade management at Braun AG,
he has nurtured one of the best-known European brand names for such
household gadgets as coffeemakers, spice-grinders and electric shavers.

So, as much of Europe takes a huge step toward unity by introducing a
single currency, the euro, why is Mr. Gossens worried?

His problem is pricing. A Braun Flex Integral shaver sells for about $90 in
Spain, $103 in the Netherlands, $118 in Germany and $124 in France. There
are similar variations for countless other products, from Chanel perfume to
Volkswagen sedans to Levi's jeans to Bayer aspirin.

And French or German consumers are not the only ones who pay more. Europe's
biggest retailers themselves often pay their suppliers different prices in
different countries.

''Until now, buyers tolerated those differences,'' Mr. Gossens said at
Braun's headquarters in Kronberg, north of Frankfurt. ''But they aren't
tolerating them anymore. We are entering a situation where everything is
very transparent. If I am a buyer and I don't get satisfactory answers
about prices, I'll go off to another company.''

That may sound like Economics 101, but until recently Europeans have been
fighting it. Though the European Union abolished most trade barriers among
member countries several years ago, European retail markets remain
stubbornly balkanized.

Now, as 11 countries prepare to start using the euro as their common
currency Friday, the crazy-quilt system has become a battleground. The euro
should theoretically make it much easier to compare prices and to pounce on
discrepancies. It is also likely to give a new lift to cross-border
transactions within Europe, because it will eliminate exchange-rate
fluctuations and the cost of hedging against them.

Though the new bills and coins will not begin circulating until 2002, the
euro is already quite real. The participating countries - Germany, France,
Italy, Belgium, the Netherlands, Luxembourg, Austria, Spain, Portugal,
Ireland and Finland - will permanently lock their exchange rates to the
euro on New Year's Eve and surrender control over monetary policy to the
new European Central Bank. Some stores already are posting prices in euros
and plan to start dealing in euros on credit-card purchases as early as
next week. Banks are required to let their customers keep their accounts in
euros or the local currency, and all interbank transfers will be cleared in
euros.

Companies such as DaimlerChrysler AG and Siemens AG are converting their
books and prodding suppliers to deal in euros as quickly as possible.

Big retailers such as Carrefour SA in France and Metro AG in Germany are
beefing up their computer systems to catch suppliers' pricing
discrepancies. Car companies are grudgingly bringing prices into closer
alignment from country to country. Computer manufacturers, generating more
sales through the borderless Internet, are doing the same.

Still, those who expect Adam Smith's invisible hand to swiftly eliminate
price differences are likely to be disappointed. European prices are rooted
in big social and institutional differences that companies have learned to
respect.

Consumer buying power, for example, is much weaker in Spain and Portugal,
where personal incomes are about 25 percent lower than the European
average. Aspirin is more expensive in Germany in part because laws aimed at
protecting small pharmacies prohibit supermarkets from selling it.
Groceries are expensive in Paris; the city has prohibited high-volume
hypermarkets within its boundaries. Sales taxes and luxury taxes also vary.

''I think the euro will bring lower prices over all but that the price
differences will be more or less the ones we have right now,'' said
Stephane Douchy, a market analyst at Test-Achats, a consumer research
association based in Brussels.

With the euro, ''there will be greater price transparency,'' added Harald
Muenzberg, a retail industry expert at Gemini Consulting in Bad Homburg,
Germany. Still, he said, it will remain ''relatively difficult'' to figure
out prices.

''There are many different prices for many different products,'' he added.
''There are discounts, advertising allowances, rebates. All of that leads
to different pricing.''

For people such as Mr. Gossens of Braun, which is owned by Gillette Corp.,
it adds up to big struggles ahead. ''Our customers are coming to us and
saying, 'We want to pay the lowest prices possible,''' he said. ''But what
is that?''

The customers Mr. Gossens has in mind are people such as Vincent de Meaux,
who coordinates euro planning at Carrefour. Based in Paris, the company
owns nearly 200 hypermarkets in Europe and 100 in Asia and Latin America.

Mr. de Meaux says he is looking forward to the euro; he expects retailers
to grab more influence over pricing from the hands of suppliers.

''The market dynamics have existed for several years already,'' he said
recently in Paris. ''But this will make more pressure on suppliers; that is
obvious. It's not going to happen overnight on Jan. 1. It will take a few
years. But it will be a big change.''

Carrefour sells just about everything, from fresh fish to personal
computers, relying on huge volume to eke out profits from small margins.
With total sales this year of about $32 billion, it competes ferociously on
price and puts constant pressure on suppliers.

Yet European incongruities are sufficiently confounding - and so deeply
rooted - that even giant retailers can hardly expect to call all the shots.

For one thing, European consumers have widely varying tastes, which means
that identical goods are not sold everywhere and that comparison pricing
across borders can be tricky. Italians like big ''family-sized'' bottles of
shampoo, for instance, while French families prefer smaller bottles
tailored to individuals. Nestle has scores of variations on the formula for
Nescafe, to take account of regional coffee-drinking preferences from Italy
to Scandinavia.

National regulations add to the complexity. French retailing, for example,
is unique in Europe, because stores are prohibited from charging more for
products than they show on their own invoices. Instead, retailers earn
their profits by negotiating with suppliers to obtain rebates and other
payments for promotional services. The money works out about the same, but
the practice makes international comparisons far more complicated.

Different countries also have very different retailing systems, some more
efficient than others. High-volume hypermarkets have a strong presence in
France and Spain, but Germany has a high proportion of smaller specialty
stores.

On top of all this are logistical rigidities that are the modern tracings
of hundreds or thousands of years of national divisions on the Continent.
''Carrefour can't just say, 'Well, I'll buy all my Coke from Spain because
it's cheaper,''' Mr. de Meaux said. ''If you need to supply 130 stores in
France, you can't change all your suppliers every time someone offers a
lower price.''

Price comparisons can even be difficult on the Internet. Consider the
experience of Dell Computer Corp., which sells about $2 million of
personal-computer equipment a day in Western Europe over the World Wide
Web.

When Dell began marketing over the Web in 1996, it equalized prices across
boundaries. Nonetheless, consumers were nudged in different directions by
means of separate home pages for almost every country.

As a result, comparing prices is anything but simple. Customers who log on
to the German page find that the basic home computer is a modest machine
that costs about 2,895 Deutsche marks, or $1,722. The prices and complexity
go up from there. Those who log on to the Spanish page are led to an
entirely different series of computers. This list starts with a model that
sells at 347,000 pesetas, or $2,424, and from there the prices and
complexity go down - ultimately below the cheapest German packages.
~~~~~~~~~~~~
A<>E<>R

The only real voyage of discovery consists not in seeking new landscapes
but in having new eyes. -Marcel Proust

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