-Caveat Lector-

Medical Errors Outrage Japan

By MARI YAMAGUCHI
.c The Associated Press

YOKOHAMA, Japan (AP) -- Instead of fixing a 74-year-old man's heart problem,
surgeons removed part of his right lung. Then they gave the 84-year-old with
the lung problem heart surgery.

But that's not all.

Eight hours later, as the misidentified patients were receiving post-op
transfusions, the hospital staff realized their error. Fortunately, the
patients both had the same type blood -- or else the transfusions might have
killed them, too.

Few cases of medical bungling in Japan have received as much publicity -- or
generated so much outrage -- as this one at the Yokohama City University
Hospital earlier this year.

Many experts, however, say there is little being done to address the
underlying problems: overworked doctors and a dangerously cavalier attitude
toward the quality of care.

``Patients are treated like machine parts on a conveyer belt. Doctors often
don't care about each patient, they don't even remember their faces,'' said
Makoto Kondo, a radiologist at Keio University Hospital, one of the best
medical facilities in Japan.

Since the botched surgeries in this city just south of Tokyo were revealed in
January, Japan's media has focused the national spotlight on similar, and at
times worse, mistakes around the country:

In February, a 58-year-old housewife died after a nurse accidentally injected
her with disinfectant instead of blood medication.

Also in February, a 61-year-old housewife went into shock after receiving
transfusions of the wrong blood type.

In March, a 7-year-old boy had to undergo an operation to remove part of a
surgical instrument mistakenly left inside his skull.

Doctors say fatigue from chronic overwork contributes to such errors. And
with advanced technology and the increasingly complex array of medications, a
simple mistake like a wrong syringe can easily kill a patient.

But critics of the medical status quo in Japan say such problems would not be
so bad if more was done to supervise the quality of doctors' performances.

Medical records, for example, are usually off-limits to patients. Doctors
need not even renew their licenses. And rarely are mistakes made public --
officials at the Yokohama hospital only acknowledged theirs after a national
newspaper reported them.

Shunya Ito, a member of Medio, a civil group investigating malpractice, said
the medical community's treatment of patients reflects its hierarchical
structure -- with patients on the lowest rung.

``We patients feel so intimidated that it's even difficult to ask doctors any
questions,'' he said.

Ito's 72-year-old father died six years ago at a hospital an hour after
beginning to receive an intravenous injection containing potassium. Ito sued,
and had medical experts saying the injection may have contributed to his
father's death.

The hospital denied any wrongdoing, and Ito lost the suit.

Some members of the medical community say hospitals are often too concerned
with protecting their own reputations -- at times resorting to illegal means.

Shigemi Oshida, professor of forensic medicine at Nihon University of
Medicine, said hospitals routinely destroy evidence of operating room
foul-ups.

``Japanese hospitals haven't tried to learn from mistakes,'' he said. ``And
by covering up, they fail to share valuable lessons.''

Because of the secrecy and difficulty in obtaining documents, victims of
hospital mistakes are rarely able to take legal action. But according to the
latest Supreme Court statistics, more are willing to try. Malpractice suits
have nearly doubled to 2,700 in 1998 from 1,508 cases 10 years ago.

Shamed into action, the government has formed an investigative panel and is
expected to announce its recommendations later this month.

``We were shocked,'' said Tatsuya Aoki, an official at the Health and Welfare
Ministry's department of health policy. ``The Yokohama case suggested this is
a universal problem.''

Staff at the Yokohama hospital, meanwhile, are taking more care to clearly
identify their patients and to double-check blood types before giving
transfusions.

``We learned an important lesson,'' said hospital spokesman Nobuo Uchida.
``Next time we make a mistake, there will be no future for our hospital.''

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