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The foes of cybercrime

Conference helps police close gap with online criminals

By Bob Sullivan
MSNBC

MASHANTUCKET, Conn., Jan. 22, 2001

Police in Boston had reached a dead end. They had a murder suspect, but not nearly 
enough evidence, and the investigation was growing cold. But a computer-trained ATF 
agent went undercover, and for once, used the Internet’s anonymity to law 
enforcement’s advantage. After all, if the good guys can do it, so can the bad guys. 
Welcome to the brave new world of cyber-policing.

     IF COMPUTER HACKERS can swap information in secret chat rooms and hold training 
conferences, so can computer cops. This week, over 400 computer-savvy law detectives, 
government agents and security industry professionals are gathering in Connecticut at 
“Cybercrime 2001” to swap stories about fighting crime using the Internet.

       Among the more telling was Sgt. John J. McLean’s story of undercover work 
performed by a clever ATF agent hunting down a murder suspect last year.

       Posing as a flirty, young woman, the ATF agent e-mailed the murder suspect and 
gained his confidence, said McLean, a Bedford, Mass. Investigator. Slowly, agent and 
suspect struck up a cyber-relationship.

       About four painstaking months later, the agent’s feminine persona managed to 
coax an admission out of the suspect, along with plenty of leads on additional 
evidence.

       The story highlights an important theme at the conference: computer-based 
police work is hardly limited to catching computer-based criminals. Using technology 
is just using your head. And most police readily admit the bad guys have a head starts 
in their use of computer hardware.

       “We have been saying since the 80s that you have to get out of the paradigm 
that your next detective has to have a 40-inch chest,” said Howard Schmidt, 
Microsoft’s Corporate Security Officer. A former FBI computer forensic specialist, 
Schmidt is also a board member on the National White Collar Crime Center.

       The Internet has already given criminals in some areas a big leg up. Kevin 
Delli-Colli, who heads the U.S. Customs Cybersmuggling Center, said e-commerce is a 
nemesis, an ideal distribution tool for illegal drug sellers. Worse yet, the Internet 
at first left Customs wondering whom to arrest.

       “We’ve always focused on the middleman, the smuggler, who brings the stuff into 
the country,” he said. “Now there is no middleman. ... They’re not driving up I-95 any 
more with their bumper dragging on the highway,” car trunks loaded down with drugs.

         Instead, thanks to the Net, consumers buy direct from overseas Web sites. And 
their goods are often unwittingly delivered by the world’s greatest distribution 
system — the U.S. Postal Service.

       Among the drugs that can be ordered over the Internet are prescription-only 
medications like Valium and steroids. But marijuana and other illegal drugs are also 
available. Delli-Colli pointed to one Web site selling marijuana seeds that openly 
brags about its ability to piggyback on postal deliveries. A message on the site reads:

       “Our orders tend to be hidden very well in our shipments, so if you receive 
something from our area of the world, and you don’t know what it is, DO NOT throw it 
out. Inspect it very carefully, and if you need help, give us an email to find out 
where we hid the eggs.”

       To counter the advantage criminals have using the Internet, police officers and 
corporations have to learn their own Net-savvy tricks, McLean said. He strongly 
advocates undercover work both by police detectives and corporate security officers — 
such as engaging potential criminals in chat rooms, building relationships and 
learning what criminals might have on their minds.

       “You’ve got assets to protect. You have a green light to do this,” he said.

       The police sergeant often combines old and new policing techniques. He relayed 
another story of uncovering a Boston-based hacking gang after arresting one member for 
possession of marijuana.

       “I used him to get information on all the hackers in the school,” he said.

       McLean was attracted to cyber-investigations by an increase in child 
pornography connected to the rise in Internet use. Most other cops at the conference 
said they had some experience with undercover work, pretending to be underage children 
in chat rooms, waiting to get “hit on” by pedophiles.

A GROWING PROBLEM?
       There is evidence child pornography is still on the rise. Delli-Colli said the 
U.S. Customs service, which handles many child porn investigations as trade cases, 
arrested 320 child pornographers last year — about 100 more than in 1999. He also said 
a secret child porn site that was shut down last year after only four months of 
operations served up over 4 million images to about 200,000 different IP addresses.

       McLean is one of several full-time cyber-smart police investigators who 
occasionally teach computer classes to other cops for Internet Crimes Inc., the firm 
hosting Cybercrime 2001.

       Another theme of the conference: cooperation between law enforcement and 
corporate security professionals.

       Often, companies that suffer computer attacks don’t like turning to law 
enforcement because they are afraid of corporate embarrassment. Greg Larson, Internet 
Crimes vice president, said he hoped face-to-face meetings encouraged by the 
conference would make corporate investigators more likely to call their law 
enforcement counterparts.

       Schmidt cited the recent formation of a consortium of 19 big high-tech firms 
that promised to share news on security break-ins as an example worth imitating.

       “We’re going to put aside the competitive stuff and we’re going to work 
together to make sure we do security pro-actively,” he said.

       Among the companies represented at Cybercrime 2001 are America Online, Target 
Inc., and Hewlett-Packard. A wide range of government agencies are here, too — from 
state lottery agencies to the Nebraska state Department of Revenue.

       But not one was suggesting the pow-wow would help police catch up to the head 
start cyber-criminals have.

       “It’s not fool proof,” Schmidt said. “We’ve been trying to stop burglars and 
rapists for years and haven’t been able to do it. We’re not going to be able to 
completely stop cybercrime either.”




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