"Dear Michael,

Starting this month product and pricing is changing to reflect the
structures used by SmarterMail and IMail. That is to say we are moving to a
Domain/User based structure that more accurately reflects the usage by our
customers. Other changes include:

- Product format - A single product that contains the Pro versions of
JunkMail and EVA and the Standard version of HiJack.

- Pricing - We are moving from the current upfront charge with an annual
service agreement to an annual subscription fee which includes software,
support and updates to both virus signatures and Declude.

This version of Declude will be released under Version 4.0.

The first question that you are probably asking is, how does this affect me?

We recognize your importance to our future and we will do everything within
our means to avoid jeopardizing that relationship. To that end we have
structured two options for you to consider:

- You can upgrade at a special price to the PRO version of JunkMail and EVA
and the Standard version of HiJack and continue to pay an annual Service
Agreement.

- You can remain with your current version and continue to pay the annual
Service Agreement fee as you do today.

Click here http://www.declude.com/myaccount.asp to see your host record and
the special price. If you have any questions please call us (978) 499-2933
between 8am and 5pm Eastern Time, Monday through Friday.

Best regards

Barry

Barry Simpson"

As I am a JunkMail Standard user with a current service agreement I thought
that this would be an inexpensive way to upgrade to JunkMail Pro and add on
the Declude EVA product (though I do not have a real need for the Hijack
product having only 30 users who all Authenticate and no email relay).  The
above email seems to suggest that I was upgrading to JunkMail Pro and EVA
Pro for the "special price".  I may have acted precipitously and am
following this thread closely.  I am also certain that if I did make a
mistake in my assumptions that Declude will set me straight and make it
right.

Michael Hoyt
Communication Arts
110 Constitution Drive
Menlo Park, CA  94025
(650) 326-6040  fax:(650) 326-1648

e-mail: [EMAIL PROTECTED]
Web Site: http://www.commarts.com

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