[Declude.JunkMail] Why was email put into VIRUS directory

2011-10-27 Thread Ferrell Ard
David - H E L P Email from our Credit Card processor is being put into the VIRUS directory. Can you point me in the direction to fix the issue? Thanks very much Ferrell Ard 10/26/2011 23:47:18.230 qb8dd34fa1ddd.smd Skipping E-mail from merchantsupport@vero; whitelisted [@verotel.com

RE: [Declude.JunkMail] Why was email put into VIRUS directory

2011-10-27 Thread David Barker
Hi Ferrell, 1. Can you email the db8dd34fa1ddd.smd to virust...@declude.com and will take a look at it there. 2. Can you also send the log entries for b8dd34fa1ddd in the vir2610.log to supp...@declude.com Thanks David -Original Message- From: Ferrell Ard