Hi Ferrell,

1.  A Debug log with the crash info will be helpful
2. the delcude.gp1 and declude.gp2 in c:\

If you send these to support we can help identify the issue and get it fixed.

Thanks

David Barker
VP Operations Declude
Your Email security is our business
978.499.2933 office
978.988.1311 fax
dbar...@declude.com

 -----Original Message-----
From: Ferrell Ard [mailto:ferr...@badpuppy.com]
Sent: Wednesday, October 05, 2011 9:33 AM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] Declude 4.10.78 crash

On a weekly basis, a weekly newsletter is sent out to about 8,000 people.
(one email per person).
During the processing of the 8,000 emails, we can count on ONE crash of Declude.
Is there anyplace for me to look to try to determine what's giving Declude 
heartburn?

Ferrell



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