RE: [Declude.JunkMail] FW: Problems
Post a log snippet showing the errors or send off list. John T -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Todd Richards Sent: Sunday, August 05, 2007 2:19 PM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] FW: Problems I didn't see this message come in to the list, so I wasn't sure if it went through or not. An update: I did reinstall Declude, which did not help. Decludeproc is crashing every 1 minute. Todd -Original Message- From: Todd Richards [mailto:[EMAIL PROTECTED] Sent: Sunday, August 05, 2007 2:14 PM To: 'declude.junkmail@declude.com' Subject: Problems Happy Sunday everyone. We've got some issues with Declude. Basically, nothing is getting filtered. I didn't check mail at all yesterday, and found over 1500 junk messages in my Inbox this morning. If I look at the headers, there is nothing about Declude in them. I rebooted the mail server and when I log in via RDP, I see an error that Decludeproc.exe had an error and needed to close. I hit ok, and it does that again about 5 times. Then it goes away. When I look at the services and see that decludeproc is running. I looked at the server logs this morning and they are completely littered with error messages from decludeproc, starting on Thursday afternoon when I started having a few issues. I have sent a few messages to Declude, realizing that I probably won't hear back until tomorrow. In the meantime, I'm getting some hate mail from our end users. Anyone have any suggestions? Reinstall? Todd --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] FW: Problems
Todd, If this is not resolved yet please contact [EMAIL PROTECTED] Thanks David -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Todd Richards Sent: Sunday, August 05, 2007 5:19 PM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] FW: Problems I didn't see this message come in to the list, so I wasn't sure if it went through or not. An update: I did reinstall Declude, which did not help. Decludeproc is crashing every 1 minute. Todd -Original Message- From: Todd Richards [mailto:[EMAIL PROTECTED] Sent: Sunday, August 05, 2007 2:14 PM To: 'declude.junkmail@declude.com' Subject: Problems Happy Sunday everyone. We've got some issues with Declude. Basically, nothing is getting filtered. I didn't check mail at all yesterday, and found over 1500 junk messages in my Inbox this morning. If I look at the headers, there is nothing about Declude in them. I rebooted the mail server and when I log in via RDP, I see an error that Decludeproc.exe had an error and needed to close. I hit ok, and it does that again about 5 times. Then it goes away. When I look at the services and see that decludeproc is running. I looked at the server logs this morning and they are completely littered with error messages from decludeproc, starting on Thursday afternoon when I started having a few issues. I have sent a few messages to Declude, realizing that I probably won't hear back until tomorrow. In the meantime, I'm getting some hate mail from our end users. Anyone have any suggestions? Reinstall? Todd --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] FW: Problems
David, i'm currently in contact with Todd about this. :-) If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933 x7008 Toll Free: 1-866.332.5833 x7008 Fax: 978.334.0700 Email: [EMAIL PROTECTED] - Original Message - From: David Barker [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Monday, August 06, 2007 11:28 AM Subject: RE: [Declude.JunkMail] FW: Problems Todd, If this is not resolved yet please contact [EMAIL PROTECTED] Thanks David -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Todd Richards Sent: Sunday, August 05, 2007 5:19 PM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] FW: Problems I didn't see this message come in to the list, so I wasn't sure if it went through or not. An update: I did reinstall Declude, which did not help. Decludeproc is crashing every 1 minute. Todd -Original Message- From: Todd Richards [mailto:[EMAIL PROTECTED] Sent: Sunday, August 05, 2007 2:14 PM To: 'declude.junkmail@declude.com' Subject: Problems Happy Sunday everyone. We've got some issues with Declude. Basically, nothing is getting filtered. I didn't check mail at all yesterday, and found over 1500 junk messages in my Inbox this morning. If I look at the headers, there is nothing about Declude in them. I rebooted the mail server and when I log in via RDP, I see an error that Decludeproc.exe had an error and needed to close. I hit ok, and it does that again about 5 times. Then it goes away. When I look at the services and see that decludeproc is running. I looked at the server logs this morning and they are completely littered with error messages from decludeproc, starting on Thursday afternoon when I started having a few issues. I have sent a few messages to Declude, realizing that I probably won't hear back until tomorrow. In the meantime, I'm getting some hate mail from our end users. Anyone have any suggestions? Reinstall? Todd --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
[Declude.JunkMail] FW: Problems
I didn't see this message come in to the list, so I wasn't sure if it went through or not. An update: I did reinstall Declude, which did not help. Decludeproc is crashing every 1 minute. Todd -Original Message- From: Todd Richards [mailto:[EMAIL PROTECTED] Sent: Sunday, August 05, 2007 2:14 PM To: 'declude.junkmail@declude.com' Subject: Problems Happy Sunday everyone. We've got some issues with Declude. Basically, nothing is getting filtered. I didn't check mail at all yesterday, and found over 1500 junk messages in my Inbox this morning. If I look at the headers, there is nothing about Declude in them. I rebooted the mail server and when I log in via RDP, I see an error that Decludeproc.exe had an error and needed to close. I hit ok, and it does that again about 5 times. Then it goes away. When I look at the services and see that decludeproc is running. I looked at the server logs this morning and they are completely littered with error messages from decludeproc, starting on Thursday afternoon when I started having a few issues. I have sent a few messages to Declude, realizing that I probably won't hear back until tomorrow. In the meantime, I'm getting some hate mail from our end users. Anyone have any suggestions? Reinstall? Todd --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
