Hi Ferrell,

1. Can you email the db8dd000034fa1ddd.smd to virust...@declude.com and will 
take a look at it there.
2. Can you also send the log entries for b8dd000034fa1ddd in the vir2610.log to 
supp...@declude.com

Thanks
David

-----Original Message-----
From: Ferrell Ard [mailto:ferr...@badpuppy.com]
Sent: Thursday, October 27, 2011 9:14 AM
To: Declude.JunkMail@declude.com
Subject: [Declude.JunkMail] Why was email put into VIRUS directory

David - H E L P

Email from our Credit Card processor is being put into the VIRUS directory.
Can you point me in the direction to fix the issue?

Thanks very much
Ferrell Ard

10/26/2011 23:47:18.230 qb8dd000034fa1ddd.smd Skipping E-mail from
merchantsupport@vero; whitelisted [@verotel.com        ].
10/26/2011 23:47:18.370 qb8dd000034fa1ddd.smd LAST ACTION: Moving file to virus 
hold directory: D:\IMAIL\spool\virus

Received: from smtpv39.beicorporate.net [173.227.128.220] by mail.badpuppy.com 
with ESMTP
  (SMTPD-11.5) id b8dd000034fa1ddd; Wed, 26 Oct 2011 23:47:16 -0400
Received: from manat.verza.com [195.20.32.145]  by smtpv39.beicorporate.net 
(Alligate(TM) SMTP Gateway v3.10.10.17)  with ESMPT id 
<9b35b6f7b79a64fc.8a6e7bc2d0fb7...@smtpv39.beicorporate.net>
 for <supp...@badpuppy.com>; Wed, 26 Oct 2011 23:47:04 -0400
Received: from manat.verza.com (localhost [127.0.0.1])  by manat.verza.com 
(Postfix) with ESMTP id 18181D8394  for <supp...@badpuppy.com>; Thu, 27 Oct 
2011 03:47:03 +0000 (UTC)
DKIM-Signature: v=1; a=rsa-sha1; c=simple; d=verotel.com; h=to:from  
:subject:date:message-id:mime-version:content-type; s=default;
  bh=VVKb3mcSCiqkYcJLiy/l50SzaBk=; b=Q+J3hhRPNY1a0upbnHSyS0S81WnD  
pujEr4ruUV83X/XP1b8gxuYQ+D+ZfaFN4TK1GW3urEqFfhJRXlHiCPBI7nNRWU+v
 U6d6C6LI/r5BffkjgCzof9EfToXvQCk73Ma3eXmHBNsKtQMbH62pl+s3X6lDDmVl
 3A8bQ1l2vN9wUS0=
DomainKey-Signature: a=rsa-sha1; c=simple; d=verotel.com; h=to:from  
:subject:date:message-id:mime-version:content-type; q=dns; s=  default; 
b=GLVuQpRc8bp4Hkt56vG9gNkvEj4gQjZxJ9n7vy9BUDC9HprgUga9l
 sI6EJ/mWAoayXBTjU/Yj18AG/AmM4chMySULnSxgdLOh3DH4+lePGBXKgbQ7Ushi
 bd/gvYU9B7fmgLCKh/MIYJAKbh0vCMxynFrZYVq7Wb0lyAUHvrbrzk=
To: supp...@badpuppy.com
From: Verotel Merchant Support <merchantsupp...@verotel.com>
Subject: Your Verotel users d.d. 27-Oct-2011 with ID 9804000000388461
Date: Thu, 27 Oct 2011 03:47:03 +0000
Message-ID: <20111027_034703_070564.merchantsupp...@verotel.com>
MIME-Version: 1.0
Content-type: multipart/mixed;
 boundary="Message-Boundary-by-Mail-Sender-1319685421"
X-Alligate-SMTP: Whitelisted
X-Alligate-ReceivingIP: [173.227.128.220]
X-Originating-IP: 195.20.32.145
X-Destination-IP:
X-Alligate-ID: 128269
X-Declude-Sender: merchantsupp...@verotel.com [195.20.32.145]
X-Declude-Spoolname: Db8dd000034fa1ddd.smd
X-Declude-RefID:
str=0001.0A010206.4EA8D446.005F:SCFEO47118,ss=1,re=-4.000,fgs=0
X-Declude-Note: Scanned by Declude 4.10.48 "http://www.declude.com/x-note.htm";
X-Declude-Scan: Outgoing Score [0] at 23:47:18 on 26 Oct 2011
X-Declude-Tests: Whitelisted
X-Country-Chain:
X-Declude-Code: 1
X-Declude-Recipcount: 1
X-HELO: manat.verza.com
X-Identity: 195.20.32.145 | manat.verza.com | badpuppy.com
X-AUTH: Yes


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