RE: [Declude.JunkMail] invisible attachments?
Hi Ben. I do not believe this is a Declude issue because I have never seen Declude actually strip an attachment. However, you may want to test to be sure by disabling Declude for a minute and having someone send a test through. Linda Pagillo Declude Technical Support Engineer 866-332-5833 Ext. 2 lpagi...@declude.com From: Imail Admin [mailto:imailad...@bcwebhost.net] Sent: Monday, March 12, 2012 10:05 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] invisible attachments? Thanks Steve. That's the kind of solution I'd already found which doesn't help. In fact, in the discussion on that link there are some whose problems were apparently not resolved and others where they were solved. Ben - Original Message - From: Steve Cirivello mailto:scirive...@compuserve.com To: Declude.JunkMail@declude.com Sent: Monday, March 12, 2012 6:44 PM Subject: Re: [Declude.JunkMail] invisible attachments? Perhaps this issue: http://www.tomshardware.com/forum/236687-49-outlook-express-attachments along with Microsoft Support Article ID 197066 Steve - Original Message - From: Imail Admin mailto:imailad...@bcwebhost.net To: Declude.JunkMail@declude.com Sent: Monday, March 12, 2012 6:10 PM Subject: [Declude.JunkMail] invisible attachments? Hi, I have a problem with invisible attachments and I'm wondering if it's an IMail problem, a Declude problem, or something else. A law firm that I've dealt with for a long time recently has a problem that messages send to us with attachments sometimes don't display the attachments. They leave the sender with an attachment, but they arrive with no clue that there is an attachment. If I forward them on to a gmail account I use for testing, then the attachments are visible there. I've tested this with both Outlook Express and Mail Live on the receiving end and see nothing about the attachments. I check on an Android phone using K-9 and it doesn't show the attachments but does show the mail.dat file usually associated with Outlook and the formatting of messages (and these senders are using Outlook with MS Exchange). However, the usual fix (use Plain Text Only) doesn't seem to help. My first thought was that the attachments were getting stripped (by Declude?) at our server. But since they still seem to be there once I forward to the gmail account, that excludes that idea. I haven't had any problems receiving test JPG files as attachments and sometimes their PDF files get through just fine. So any idea what's going on here? Thanks, Ben --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] invisible attachments?
Most likely a malformed header created by the sending application. Depending on how strict an application insists on CR/LF combinations (vs just CR or just LF) – the attachment is either recognized as a distinct MAPI element – or treated as excess junk in the headers or some previous MAPI segment. That’s why it’s still “there” after forwarding it. It was never GONE. It’s not just “visible” to certain email applications who have strict standards implementations. You can get to the bottom of it, by setting up a temporary test rule in Declude based on the subject or some even the senders address that sends the email to some “hold” folder (like the Virus or Junkmail hold folders). Then, disable that rule again. Now you have the “native” message body and you can inspect it with a hex editor and you’ll be able to see some issue with quoting or folding and then tell the sender how to fix their application to be MAPI compliant. From: Imail Admin [mailto:imailad...@bcwebhost.net] Sent: Monday, March 12, 2012 9:11 PM To: Declude.JunkMail@declude.com Subject: [Declude.JunkMail] invisible attachments? Hi, I have a problem with invisible attachments and I'm wondering if it's an IMail problem, a Declude problem, or something else. A law firm that I've dealt with for a long time recently has a problem that messages send to us with attachments sometimes don't display the attachments. They leave the sender with an attachment, but they arrive with no clue that there is an attachment. If I forward them on to a gmail account I use for testing, then the attachments are visible there. I've tested this with both Outlook Express and Mail Live on the receiving end and see nothing about the attachments. I check on an Android phone using K-9 and it doesn't show the attachments but does show the mail.dat file usually associated with Outlook and the formatting of messages (and these senders are using Outlook with MS Exchange). However, the usual fix (use Plain Text Only) doesn't seem to help. My first thought was that the attachments were getting stripped (by Declude?) at our server. But since they still seem to be there once I forward to the gmail account, that excludes that idea. I haven't had any problems receiving test JPG files as attachments and sometimes their PDF files get through just fine. So any idea what's going on here? Thanks, Ben --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] invisible attachments? - change topic
Hi Linda, What are the plans for newer versions of Declude? -Nick MadRiverAccess.com|Skywaves.net Tech Support US/Canada 877-873-6482 or International +1-802-229-6574 Emergency Support 24/7: supp...@skywaves.net General and Non-Emergency support ticket: https://www.skywaves.com/content/secure/support_ticket.htm From: Linda Pagillo lpagi...@declude.com Sent: Tuesday, March 13, 2012 7:40 AM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] invisible attachments? Hi Ben. I do not believe this is a Declude issue because I have never seen Declude actually strip an attachment. However, you may want to test to be sure by disabling Declude for a minute and having someone send a test through. Linda Pagillo Declude Technical Support Engineer 866-332-5833 Ext. 2 lpagi...@declude.com From: Imail Admin [mailto:imailad...@bcwebhost.net] Sent: Monday, March 12, 2012 10:05 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] invisible attachments? Thanks Steve. That's the kind of solution I'd already found which doesn't help. In fact, in the discussion on that link there are some whose problems were apparently not resolved and others where they were solved. Ben - Original Message - From: Steve Cirivello To: Declude.JunkMail@declude.com Sent: Monday, March 12, 2012 6:44 PM Subject: Re: [Declude.JunkMail] invisible attachments? Perhaps this issue: http://www.tomshardware.com/forum/236687-49-outlook-express-attachments along with Microsoft Support Article ID 197066 Steve - Original Message - From: Imail Admin To: Declude.JunkMail@declude.com Sent: Monday, March 12, 2012 6:10 PM Subject: [Declude.JunkMail] invisible attachments? Hi, I have a problem with invisible attachments and I'm wondering if it's an IMail problem, a Declude problem, or something else. A law firm that I've dealt with for a long time recently has a problem that messages send to us with attachments sometimes don't display the attachments. They leave the sender with an attachment, but they arrive with no clue that there is an attachment. If I forward them on to a gmail account I use for testing, then the attachments are visible there. I've tested this with both Outlook Express and Mail Live on the receiving end and see nothing about the attachments. I check on an Android phone using K-9 and it doesn't show the attachments but does show the mail.dat file usually associated with Outlook and the formatting of messages (and these senders are using Outlook with MS Exchange). However, the usual fix (use Plain Text Only) doesn't seem to help. My first thought was that the attachments were getting stripped (by Declude?) at our server. But since they still seem to be there once I forward to the gmail account, that excludes that idea. I haven't had any problems receiving test JPG files as attachments and sometimes their PDF files get through just fine. So any idea what's going on here? Thanks, Ben --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] invisible attachments? - change topic
Besides minor releases and fixes the next major release will be Declude 5.0 which will have improved performance, less disk i/o and automated updates for the Decludeproc engine, all_list.dat, filters etc. What gets updated will be decided by the mail admin. David Barker VP Operations Declude Your Email security is our business 978.499.2933 office 978.988.1311 fax mailto:dbar...@declude.com dbar...@declude.com Description: Description: Description: -declude From: Nick Hayer [mailto:n...@madriveraccess.com] Sent: Tuesday, March 13, 2012 8:46 AM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] invisible attachments? - change topic Hi Linda, What are the plans for newer versions of Declude? -Nick MadRiverAccess.com|Skywaves.net Tech Support US/Canada 877-873-6482 or International +1-802-229-6574 Emergency Support 24/7: supp...@skywaves.net General and Non-Emergency support ticket: https://www.skywaves.com/content/secure/support_ticket.htm _ From: Linda Pagillo lpagi...@declude.com Sent: Tuesday, March 13, 2012 7:40 AM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] invisible attachments? Hi Ben. I do not believe this is a Declude issue because I have never seen Declude actually strip an attachment. However, you may want to test to be sure by disabling Declude for a minute and having someone send a test through. Linda Pagillo Declude Technical Support Engineer 866-332-5833 Ext. 2 lpagi...@declude.com From: Imail Admin [mailto:imailad...@bcwebhost.net] Sent: Monday, March 12, 2012 10:05 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] invisible attachments? Thanks Steve. That's the kind of solution I'd already found which doesn't help. In fact, in the discussion on that link there are some whose problems were apparently not resolved and others where they were solved. Ben - Original Message - From: Steve Cirivello mailto:scirive...@compuserve.com To: Declude.JunkMail@declude.com Sent: Monday, March 12, 2012 6:44 PM Subject: Re: [Declude.JunkMail] invisible attachments? Perhaps this issue: http://www.tomshardware.com/forum/236687-49-outlook-express-attachments along with Microsoft Support Article ID 197066 Steve - Original Message - From: Imail Admin mailto:imailad...@bcwebhost.net To: Declude.JunkMail@declude.com Sent: Monday, March 12, 2012 6:10 PM Subject: [Declude.JunkMail] invisible attachments? Hi, I have a problem with invisible attachments and I'm wondering if it's an IMail problem, a Declude problem, or something else. A law firm that I've dealt with for a long time recently has a problem that messages send to us with attachments sometimes don't display the attachments. They leave the sender with an attachment, but they arrive with no clue that there is an attachment. If I forward them on to a gmail account I use for testing, then the attachments are visible there. I've tested this with both Outlook Express and Mail Live on the receiving end and see nothing about the attachments. I check on an Android phone using K-9 and it doesn't show the attachments but does show the mail.dat file usually associated with Outlook and the formatting of messages (and these senders are using Outlook with MS Exchange). However, the usual fix (use Plain Text Only) doesn't seem to help. My first thought was that the attachments were getting stripped (by Declude?) at our server. But since they still seem to be there once I forward to the gmail account, that excludes that idea. I haven't had any problems receiving test JPG files as attachments and sometimes their PDF files get through just fine. So any idea what's going on here? Thanks, Ben --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail
RE: [Declude.JunkMail] invisible attachments? - change topic
Thanks David, -Nick MadRiverAccess.com|Skywaves.net Tech Support US/Canada 877-873-6482 or International +1-802-229-6574 Emergency Support 24/7: supp...@skywaves.net General and Non-Emergency support ticket: https://www.skywaves.com/content/secure/support_ticket.htm From: David Barker dbar...@declude.com Sent: Tuesday, March 13, 2012 11:13 AM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] invisible attachments? - change topic Besides minor releases and fixes the next major release will be Declude 5.0 which will have improved performance, less disk i/o and automated updates for the Decludeproc engine, all_list.dat, filters etc. What gets updated will be decided by the mail admin. David Barker VP Operations Declude Your Email security is our business 978.499.2933 office 978.988.1311 fax dbar...@declude.com From: Nick Hayer [mailto:n...@madriveraccess.com] Sent: Tuesday, March 13, 2012 8:46 AM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] invisible attachments? - change topic Hi Linda, What are the plans for newer versions of Declude? -Nick MadRiverAccess.com|Skywaves.net Tech Support US/Canada 877-873-6482 or International +1-802-229-6574 Emergency Support 24/7: supp...@skywaves.net General and Non-Emergency support ticket: https://www.skywaves.com/content/secure/support_ticket.htm From: Linda Pagillo lpagi...@declude.com Sent: Tuesday, March 13, 2012 7:40 AM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] invisible attachments? Hi Ben. I do not believe this is a Declude issue because I have never seen Declude actually strip an attachment. However, you may want to test to be sure by disabling Declude for a minute and having someone send a test through. Linda Pagillo Declude Technical Support Engineer 866-332-5833 Ext. 2 lpagi...@declude.com From: Imail Admin [mailto:imailad...@bcwebhost.net] Sent: Monday, March 12, 2012 10:05 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] invisible attachments? Thanks Steve. That's the kind of solution I'd already found which doesn't help. In fact, in the discussion on that link there are some whose problems were apparently not resolved and others where they were solved. Ben - Original Message - From: Steve Cirivello To: Declude.JunkMail@declude.com Sent: Monday, March 12, 2012 6:44 PM Subject: Re: [Declude.JunkMail] invisible attachments? Perhaps this issue: http://www.tomshardware.com/forum/236687-49-outlook-express-attachments along with Microsoft Support Article ID 197066 Steve - Original Message - From: Imail Admin To: Declude.JunkMail@declude.com Sent: Monday, March 12, 2012 6:10 PM Subject: [Declude.JunkMail] invisible attachments? Hi, I have a problem with invisible attachments and I'm wondering if it's an IMail problem, a Declude problem, or something else. A law firm that I've dealt with for a long time recently has a problem that messages send to us with attachments sometimes don't display the attachments. They leave the sender with an attachment, but they arrive with no clue that there is an attachment. If I forward them on to a gmail account I use for testing, then the attachments are visible there. I've tested this with both Outlook Express and Mail Live on the receiving end and see nothing about the attachments. I check on an Android phone using K-9 and it doesn't show the attachments but does show the mail.dat file usually associated with Outlook and the formatting of messages (and these senders are using Outlook with MS Exchange). However, the usual fix (use Plain Text Only) doesn't seem to help. My first thought was that the attachments were getting stripped (by Declude?) at our server. But since they still seem to be there once I forward to the gmail account, that excludes that idea. I haven't had any problems receiving test JPG files as attachments and sometimes their PDF files get through just fine. So any idea what's going on here? Thanks, Ben --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail
Re: [Declude.JunkMail] invisible attachments?
Perhaps this issue: http://www.tomshardware.com/forum/236687-49-outlook-express-attachments along with Microsoft Support Article ID 197066 Steve - Original Message - From: Imail Admin To: Declude.JunkMail@declude.com Sent: Monday, March 12, 2012 6:10 PM Subject: [Declude.JunkMail] invisible attachments? Hi, I have a problem with invisible attachments and I'm wondering if it's an IMail problem, a Declude problem, or something else. A law firm that I've dealt with for a long time recently has a problem that messages send to us with attachments sometimes don't display the attachments. They leave the sender with an attachment, but they arrive with no clue that there is an attachment. If I forward them on to a gmail account I use for testing, then the attachments are visible there. I've tested this with both Outlook Express and Mail Live on the receiving end and see nothing about the attachments. I check on an Android phone using K-9 and it doesn't show the attachments but does show the mail.dat file usually associated with Outlook and the formatting of messages (and these senders are using Outlook with MS Exchange). However, the usual fix (use Plain Text Only) doesn't seem to help. My first thought was that the attachments were getting stripped (by Declude?) at our server. But since they still seem to be there once I forward to the gmail account, that excludes that idea. I haven't had any problems receiving test JPG files as attachments and sometimes their PDF files get through just fine. So any idea what's going on here? Thanks, Ben --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] invisible attachments?
Thanks Steve. That's the kind of solution I'd already found which doesn't help. In fact, in the discussion on that link there are some whose problems were apparently not resolved and others where they were solved. Ben - Original Message - From: Steve Cirivello To: Declude.JunkMail@declude.com Sent: Monday, March 12, 2012 6:44 PM Subject: Re: [Declude.JunkMail] invisible attachments? Perhaps this issue: http://www.tomshardware.com/forum/236687-49-outlook-express-attachments along with Microsoft Support Article ID 197066 Steve - Original Message - From: Imail Admin To: Declude.JunkMail@declude.com Sent: Monday, March 12, 2012 6:10 PM Subject: [Declude.JunkMail] invisible attachments? Hi, I have a problem with invisible attachments and I'm wondering if it's an IMail problem, a Declude problem, or something else. A law firm that I've dealt with for a long time recently has a problem that messages send to us with attachments sometimes don't display the attachments. They leave the sender with an attachment, but they arrive with no clue that there is an attachment. If I forward them on to a gmail account I use for testing, then the attachments are visible there. I've tested this with both Outlook Express and Mail Live on the receiving end and see nothing about the attachments. I check on an Android phone using K-9 and it doesn't show the attachments but does show the mail.dat file usually associated with Outlook and the formatting of messages (and these senders are using Outlook with MS Exchange). However, the usual fix (use Plain Text Only) doesn't seem to help. My first thought was that the attachments were getting stripped (by Declude?) at our server. But since they still seem to be there once I forward to the gmail account, that excludes that idea. I haven't had any problems receiving test JPG files as attachments and sometimes their PDF files get through just fine. So any idea what's going on here? Thanks, Ben --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
